Kraft's Body Shop, Inc.

Kraft's Body Shop, Inc.: Average 9.3 out of 10 based on 200 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Amanda B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest, and they are willing to help out with payment plans and discounts for their work."

"They are easy to work with."

Ann T. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They're the best. They're the only ones I would recommend. "

"Their quality of work, and the staff is very conscientious."

Cheryl M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are excellent all around."

"The quality of their work"

Dan S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I'm very satisfied with them, and I recommend them to my friends. "

"The way they handle everything, they know what they're doing."

Dan S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were professional, they got the car back to me quickly, and they did a great job."

"They did a great job."

Dayle Z. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest, they do beautiful work, and they are always on time."

"The people there are very lovely and honest. I was very satisfied."

Dean M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It was very easy."

"The location is very close to my house. It's convenient. They did a good job."

Doug B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Good customer service, good job, and they're terrific."

"The professionalism"

Erica M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a good body shop. They were very fast in getting back to me and getting the work done. They were very quick to resolve my issue."

"They were close by."

Frank G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Their service and quality of work is the best. They are the best in the area."

"They were very professional. The car looked new after they were done with it. I've used them more than eight times now. They are great."

Jean D. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It is a very comfortable place to walk into. It doesn't feel like a typical auto body shop. It was welcoming."

"They were very concise and to the point. They kept me abreast of what was going on."

Mary Z. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That's the only place I'd go. I've been going to them for a couple of years now."

"Their work is good, and their personnel is excellent."

Raquel S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They communicate very well. They keep you informed about the process and how everything is going. They are also very friendly."

"They set up everything for you. Everything is ready to go the minute you drop off the vehicle."

Thomas B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They're very professional, and their work is excellent."

"They were very accommodating. They helped us get a rental car. They just made it easy to leave our car and go home and not worry about what they were doing. They delivered on time."

Alan H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly, they get the job done, and it is always done well."

David B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have had several cars worked on there and have always been satisfied. They are known for their quality. Everyone that I have sent there has been more than satisfied. "

Donald V. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed very professional. They gave me a feeling of confidence. I thought the work done was perfectly."

Gina F. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly. They answered all of my calls and questions. They took good care of my car."

Gordon N. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a very good job, and they were very pleasant. They weren't terribly expensive for the work that was done."

Jeffrey L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were a very professional organization. From the moment I walked in the door to the time I picked up my car, they were polite, conscientious, and they explained everything thoroughly. They did a nice job."

Jennifer S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service, and the people were really nice. They were fast, and the job was done well."

Kyle A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice and caring about our situation. They helped us out. We didn't even deal with the insurance paperwork. They did all of it for us. They were excellent."

Lee H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do good work. I think they are great."

Marian S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating from a scheduling standpoint. They were able to do the work as scheduled. They were flexible with putting on appliques. They had no trouble working with the special coating on my car. My car was only a few days old when I took it there."

Paul C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did excellent work. Their customer service was excellent too. My car was ready in a timely manner, and they were very good at updating me on the status of my car."

Stephen P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have been using them for about thirty-seven years. They do a fantastic job."

William R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked all of their people. They were very helpful, they got me in and out in a hurry, and they did a great job."

A.P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was as expected. They told us what was going on in advance. There were no surprises."

Carol F. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their customer service. They explained everything to me, they gave me my quote quickly, and they stuck to it."

Catharine G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and they made us feel very comfortable. They were forthcoming with answers to our questions and returned all of our calls."

Edgar L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their promptness and the overall quality of their work, they kept me updated on the progress and they stuck to the schedule."

I.G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they treated me and the quality of their work, they were very nice."

Jan C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They really took the time to go over things. They were very kind and knowledgeable. They were wonderful."

John H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had good people at the front desk. They performed the work they said they would when they said they would do it."

Julien M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was done right and it was on time. They were nice people."

Karen M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were honest and prompt with the estimate and they stuck to it. They got it done on time and they were very straightforward with me about what they could and couldn't do. When I was done, I didn't feel like I had been gouged."

Kris N. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everybody is friendly and prompt. Their follow-up is just amazing. They are still calling me back to check on a couple of things. I think they are a great group of people who do a great job."

Mary B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with. They dealt with my insurance company and they finished in the expected time."

Michell A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them several times. They are friendly and they get the work done when they say they will."

Michelle K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are thorough, fast, and honest."

Paul R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, the quality of their work, and the friendliness of the staff"

Al R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their customer service, the job they did, and the fact that they met the deadlines."

Arthur H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast. Everything was done very well."

Barry L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick. They did exactly what they said. They were very helpful and friendly."

Bernard I. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their workmanship is good. They are very thorough with their repair work. "

Carlos M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have excellent service. They not only did the service, but they also polished my car very nicely. I don't go anywhere else."

Courtney C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept me posted on what was going on with my car at each stage of the repairs."

Danielle E. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were able to accommodate me and work with my schedule."

Donald Y. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They tell me when to bring my car in. They do a good job. I hate leaving my car at a shop for too long, which is something they do not do."

Doug T. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their personnel is terrific."

D.W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The friendly service"

Jeffrey S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The results really speak for themselves. I drove my car in there damaged and it was showroom quality when I drove out."

Karen M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy went out of his way to cut the costs of the repair down."

Lorraine H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The sales representative, who was the greeter there, was nice and efficient. They had all my insurance paperwork in order for me. They did good work on my car. From the time I sat there to when I drove out, it was a wonderful experience."

Mary C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have great customer service. They make me feel like I am number one."

Mary O. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was quick."

Sandra R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very efficient. They take me right away and they do a great job. My car looks beautiful. They are very congenial."

Sandra T. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I got a fast and accurate appraisal. They were very professional. Their work was excellent. The appraisal was right on the penny."

Sonia D. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do. They were very good. They handled all of my needs really well."

Susan P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything very well."

Michael L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the free estimate, the accuracy in their time frame, the way they deal directly with the insurance company, and the quality of their work."

Rod S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The good service, they did things on time. It was a great experience."

Jim S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was done on time, and it looked great."

Gerald K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Every time we take our car there, they do a great job. They do quality work."

Vicki B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work is excellent, and the service is good."

Bruce M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they are local."

Jay M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are efficient."

M.A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were courteous, they went out of their way to take me home, and they did a great job on the car."

Mathew S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, they did a good job, and they did exactly what they were supposed to do."

Terri S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got it done quickly. They were also very efficient and friendly."

Sergio R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the way they treat people and the way they go about their work."

Pamela G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service, they were helpful, friendly, and they did a good job all the way around."

Gerardo G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They service the customer well."

Veronica K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very fast, and they got me through a tough situation after I had an accident."

Linda A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work"

R.P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly and do excellent work. We always use them."

Elaine K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, and they managed their time very well."

Linda M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a really nice job."

L.K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They took care of everything quickly, and their customer service was great."

Jennifer C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was great. I have used them numerous times. I have been happy with them each time."

Robert P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept me informed about what was going on with my car. Also, they were really nice, and they took care of the insurance paperwork for me."

Naomi H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy that worked with us was friendly."

James L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very courteous and prompt."

Linda G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They treated me well."

Deborah C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have great communication with their customers, and they are very personable people. They offer a fair price for the quality of work they do."

Ray S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work is good, and they have a great reputation for providing quality service. I have used them before, and I will continue to use their services in the future. They do excellent work. They are affiliated with my insurance company, which makes it very convenient for me."

Mary P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional and friendly. They make you feel comfortable when you are there. It is a wonderful place to have work done on your vehicle. They are an example of what other automotive body shops should be like."

Kary B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are fast, friendly, and thorough."

Paul M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They gave me the correct time when it would be ready, and they called me up when it was done. It was also done right the first time. I like the way they operate. "

D.H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. They also worked with my insurance company."

Robert V. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their customer service is great, and they are good people in general. I am always confident that they will do excellent work."

David P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was amazed how well my car was restored. I couldn't even tell that it was in an accident. I was very pleased with the service I received."

Lea S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They completed the work when they said they would."

Michael S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are easy to communicate with."

Caroline K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the service and the friendliness of the people there. They did what they said they were going to do. They were very clear."

Nicki P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been going there for years. I really like the friendliness of the service. "

Donald D. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge, friendliness, and customer service"

Catherine H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very personable and good customer service"

Jack H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do for the price they said."

Doreen W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were perfect."

Robert D. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're personable, and I think they are doing a good job."

Kim W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Friendly, upfront, efficient, and professional"

Maggie R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Excellent service, we give them high marks."

E.C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, and they do good work."

S.J. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their services"

V.M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and did a good job."

Michael B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Karen H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service"

C.L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they got done when they said they would, and they kept me in the loop."

Linda M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very clear on things."

Margaret S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way I was treated. The efficiency and the swiftness of the claim process was great. The fact they worked around my schedule was totally outstanding. My insurance recommended them to me. As far as I am concerned, they are the best in town. "

Ernest A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They looked at it, estimated the repair costs, and stayed within the estimate. It was done when it was supposed to be, and the result was great. They are honest people."

April W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their professionalism. They were really efficient and fast."

Earl W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them for years. They have good, professional people working there. They help when they can."

Glenda H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They give good service and do excellent work. They did a very good job repairing my car."

Mark S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they explained the work to be done beforehand. I had my car the next day just like they said I would, which is a rare occurrence when dealing with automotive body shops."

James S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact they were courteous and professional. It was a very good experience for me."

Donald D. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do good work quickly."

Steve P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of work and friendless"

Sonny B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really honest."

Debra L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They know what they're doing, and they are very friendly."

"I've used them more than nine times, and I keep going back to them. They have friendly people, and they know what they're doing."

Jerry G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They got the job done."

"They have a shuttle service."

Jessica N. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They always help me out. They are very helpful. They make difficult situations easy."

"I always receive good service from them."

Michael A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were very responsive."

"They did what they were supposed to do, and I was happy with their work."

Patty N. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They're very service oriented and not horribly overpriced."

"They were fair in pricing."

Rebecca F. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did a thorough job."

"They did a good job. They let me look at my car before giving it back to me to make sure everything was okay."

William W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were very professional."

"They have a representative from Enterprise rental car right there at the shop. They did a good job. They were professional."

Constance H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a really good job. They have been around for a long time. My husband believes that they are the best, and he gets what he pays for."

David G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive, they were on top of it throughout the whole process. They were a pleasure to deal with. They did a great job."

John F. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was their organization, there was no waiting, no hassles, and everything was taken care of in one quick visit."

Mary G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It's so close to where we live."

Georgie P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do good work and they are very schedule conscious."

Irene R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They've been around for a long time. They are highly respected for their good work and professionalism."

Judith H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are upfront and honest about things. Their communication is always great. They return calls and take the time to explain things. I feel that they are really there to please me."

Ken P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were accommodating, they answered all of my questions, solved my problem, and did a good job."

Rachel R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to talk to, they finished the car when they said they would, and they were local."

Ronald U. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was timely. The work was finished on time and they made the whole insurance process simple. I've used them three times and the quality has always been good."

Kenneth A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My wife, who had the service there, was treated very nicely."

Marc P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are efficient in getting repairs done."

G.B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they did a good job of explaining what they were doing and why. They even loaned me a car."

Tony W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick. They were also very good with my insurance company."

A.C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast and did a good job."

Gwen E. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful and friendly towards us."

Laurence H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got it done quickly, and they did a good job on the body work."

Lucinda H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt and professional."

Cheri C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt in addressing my needs."

Chris K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very easy to work with, straightforward, and they had very good communication."

Martin R. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work was good."

Deborah C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have a very good reputation, and they do good work."

Ben M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their willingness to go above and beyond my expectations."

Jessika G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work"

M.S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do a good job."

A.B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were fast and good."

G.W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The work "

Eileen H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Every time we take our car there, it turns out just fine. We like them a lot."

Heather T. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were friendly."

Carolyn M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were receptive and answered all of my questions."

Hannah H. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work"

Stacey W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service, they did a good job."

Byron M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They always do a great job."

John S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed consistent and solid."

Roy J. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous. They took care of the insurance paperwork and everything. They did a very nice job of handling the car and everything."

Michael B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional, and they knew what they were doing. I liked how they treated me from start to finish."

Brian C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work in a reasonable time frame."

"Their workmanship"

Edward S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They delivered on time, and they matched the color well."

"There were no surprises. It was nice and simple, and they got the work done."

Eliezer A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are very kind people. I like the way they treat their customers. They're very gentle, and they make you feel comfortable."

"They are kind, and they treat their customers nicely."

Don W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They used genuine parts, and they could take me in right away. Originally, I had gone to a competitor down the street to have my car evaluated. They said it would be an hour wait, so I went over to Kraft's. They took me in right away. "

Erin A. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It seemed like they were right there to help me from the moment I walked in the door. They got me in and out quickly, drove me home, and then picked me up when it was ready. I really appreciated that."

Michael M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They met their planned time for fixing my car."

Nancy E. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they are good listeners. They are happy to make it right if something goes wrong the first time."

Sarah K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough, and they did a really good job."

Frank D. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they were prompt and friendly when answering questions. When I left a message on the phone, they got back to me right away. They were very accessible and knowledgeable."

George S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that they guarantee their work for as long as you own the car. I've taken several cars there over the years and I have always been satisfied."

Marc K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was a good experience overall. They were friendly, the work was finished on schedule, and the quality was good. "

Thomas B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"My insurance handled it all while I was out of town. I dropped it off, and when I got back in town, it was done. The work was good and the insurance was handled properly."

Cheri S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the promptness at which they got stuff fixed."

Erin M. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their attention to gettting my car in quickly. They were done when they said they would be. They had good quality workmanship."

Laura K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they dealt with the insurance company."

Christine G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got it done quickly."

Richard K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are really efficient with their estimates. They are the best in the area for auto body work."

G.B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very upfront with me, and they were on top of everything. I have used them three times already."

Brian O. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the fact they are very flexible. They are willing to work with customers regarding price."

Charles K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The people were very professional."

Gary L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They answered my questions."

Jack S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Efficiency"

Laura L. Verified Kraft's Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They brought me home and came and got me."

Moira G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and their work looked great when it was finished."

Gary S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are very nice people."

Thomas G. Verified Kraft's Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were prompt with the repairs."

David C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were nice and polite on the phone, and they billed my insurance."

Robert W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They kept in contact with me."

James B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:

"They have a good service."

"They were reliable. They are fine the way they are."

Nate K. Verified Kraft's Body Shop, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were very friendly and cool."

S.S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were recommended by my mechanic."

David B. Verified Kraft's Body Shop, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They listened and answered my questions."

Gary T. Verified Kraft's Body Shop, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The workmanship was good."

F.S. Verified Kraft's Body Shop, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They are local and usually pretty good."

Lynn C. Verified Kraft's Body Shop, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"The car looks great. It seems to work really well."

Frank P. Verified Kraft's Body Shop, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They helped me with a light issue on my car."

Ron W. Verified Kraft's Body Shop, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"They repair body work, as far as painting and metal is concerned."

Kraft's Body Shop, Inc.

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