Independently Rated Highest in Quality
F i f t e e n t h
Consecutive Year
Originally Earned:
July 2002
We declare that Knights' Electric, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #126
(707) 726-2909

Barbara Ragsdale is President of Knights' Electric, Inc.

Knights’ Electric, Inc. is a full-service electrical contractor building relationships with residential and commercial clients throughout the North Bay. As one of the area’s premier custom home electrical installers, the company is committed to its clients and their dream homes. Its knowledgeable staff can assist with home automation, audio/visual installations, lighting and more.

Knights’ Electric offers design/build services for commercial/industrial and winery electrical installations, as well as new construction, remodeling and retrofit projects. Owners Barbara Ragsdale, Rob Knight and Art Knight say listening to their clients’ needs and helping them plan for the future in order to save time and money are essential parts of the relationship process.

Knights’ Electric also provides energized maintenance and arc flash studies to prevent costly electrical failures and downtime while monitoring and maintaining power quality for any facility. The company’s service department is on-call 24/7 for customers’ convenience.

Company Philosophy

“We’re committed to providing our customers with innovative electrical systems and high-quality service. Our ultimate goal has remained the same since our inception: to meet our clients’ needs with professionalism and excellent workmanship.”

Serving Sonoma, Napa and Marin Counties

Full-Service Electrical Contractor
Residential & Commercial Electrical Systems
Motor Controls and Automation
Design-Build Systems
Energized Maintenance
 

Allen-Bradley
Lutron
Lutron

Comparative Summary

Knights’ Electric, Inc. is a full-service electrical contractor that’s been serving Sonoma, Marin, Napa, Mendocino, and Lake Counties since 1976. Owned by Barbara Ragsdale and her two brothers, Art and Rob Knight, the company offers residential design/build services focused on home energy management, automated home lighting and audio/visual systems. The firm’s commercial...

Frequently Asked Questions

Q: When do I need to consult an electrician about maintaining or upgrading my home’s electrical system?
A: "There are several indicators:• You’re resetting circuit breakers or changing fuses too often • The lights dim when you turn on your air conditioner • The lights continually flicker or go on and off • You smell elect...
Q: What will an electrical upgrade cost?
A: "We can give you our hourly rates for particular services over the phone. Unlike a lot of electrical contractors, we don’t charge based on a nationally-derived figure, such as a price per outlet installed. We’ve found customers pr...
Q: My power is out. What should I do?
A: "If the whole house is out, check with a neighbor to see if they’re experiencing the same problem. Then call the utility company to see if it’s a general problem and if they can send someone out. Those are the least expensive opti...

Industry Info

Excellent customer service is an important aspect to look for in an electrician.
Barbara Ragsdale, president of Knights’ Electric, Inc. in Windsor, advises to find and stick with a firm that has the personnel to immediately staff a job, provides ongoing maintenance and cares about doing the job right. “It’s...
Findings based on statistically reliable research from 346 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 346

Diamond Certified Qualification

Based on 346 customer surveys, we declare
Knights' Electric, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 126
Continuously qualified since July 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

W.C. Verified Customer Name
"They are very good at responding to emergencies, and they have some very knowledgeable personnel. They did great work for us."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Knights' Electric, Inc.
(707) 726-2909
(707) 431-2342 fax
DCID7074336931

Mon – Fri: 7am – 5pm
After Hours Emergency Service

Serving Sonoma, Napa and Marin Counties

Barbara Ragsdale, Rob Knight and Art Knight
37
35
432135
Liability Insurance, Workers' Compensation
California Chamber of Commerce, North Coast Builders Exchange (NCBE), Western Electrical Contractors Association (WECA)
1976
Full-Service Electrical Contractor, Residential & Commercial Electrical Systems, Motor Controls and Automation, Design-Build Systems, Energized Maintenance
Allen-Bradley, Lutron
Commercial, Residential, Wineries
1 Year on Workmanship Manufacturers’ Warranties

Photo & Video Gallery

Survey Responses For

Knights' Electric, Inc.

Knights' Electric, Inc.: Average 9 out of 10 based on 346 unique customer surveys of customer satisfaction.
W.C. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good at responding to emergencies, and they have some very knowledgeable personnel."

"They are very good at responding to emergencies, and they have some very knowledgeable personnel. They did great work for us."

S.F. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was a small job, but it was fine. "

"They did the work. "

S.S. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a quality oriented business, and they're knowledgeable in their field. "

"Overall, character means a lot in business, and they have it. The end result is always good. "

Mark B. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's important to get bids on all of your projects. I wouldn't say anything negative. Maybe if they just took a little more time in communicating."

"They did what they were supposed to do. Rhoda was great. She's the top gal in there. She really had her finger on the pulse."

Betty H. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very responsible for their work."

"That they were on time"

Susana H. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very knowledgeable, they know what they're doing, and they do an excellent job."

"Their professionalism, they were very professional, they got it done, the price was reasonable, and they were accommodating. I was totally satisfied."

Steve B. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Trustworthy and a good value"

"They're good at what they do."

Janet L. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a good company. They're local, and they respond."

"That they responded, and they did the work. It's been a while, and I haven't needed them lately."

Catherine B. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Professional, timely, knowledgeable, experienced, clean, and they picked up after themselves. "

"Really nice people"

Teresa E. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good, and the problem was resolved."

"They were pretty efficient."

Sharon S. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That I trust them, and they're local."

"They showed up when they were supposed to, and when they left, it looked like they hadn't even been there."

Ray S. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Hire them."

"They're local, and they did good work."

Steve T. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They really went the extra mile. We had a power outage with a panel that went out. It was late in the evening, and the technician made a special trip out for us. "

"They were very honest and priced fairly."

B.A.L. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had competitive prices."

"I liked that their pricing was competitive."

E.E.C. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say don't hesitate to use them. They're a good company and very knowledgeable."

"I liked that I gave them some complicated problems to work on and that they took care of it. I've always been very satisfied with them. I have used them several times."

R.E.W.B. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are thorough, timely, and they do high quality work."

"The fact that they are really responsive"

W.T.L. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reasonably priced."

"Their customer service, they were prompt, on time, and friendly."

Carol D. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're honest, reliable, prompt people who know what they are doing."

"I liked that they were honest, reliable, prompt, and competent."

David S. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend using them."

"The electrician was really professional and did everything I needed. He even suggested a couple of really good solutions to electrical problems that I had. He taught me a few things while he was doing the work. He was the best electrician I have ever used."

Denise R. Verified Knights' Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We've used them several times and they've always been prompt, efficient, and have done everything to our satisfaction."

"I like that they know what they're doing and get it done quickly."