Kirberg Motors, Inc.

Kirberg Motors, Inc.: Average 9 out of 10 based on 150 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Alysia C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have used Kirberg Motors over the years that I have owned my car. They are very friendly people and competent mechanics. They do a great business. "

"The owner, Ralph, has always been great to deal with. He is a very outgoing, nice, helpful guy. He hires great people. I've never had any problems."

Andrew B. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do excellent quality work. They are very professional, skilled, knowledgeable, but they are expensive. You will get your car taken care of by expert hands every time. However, if you are looking for a bargain place, this is not it. "

"I have no complaints about the work they did. Their shop is clean. Their people are friendly, and they're professional. Their work is excellent. "

Anne N. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very accommodating. I feel good about taking my car to them. They know what they are doing. I can tell they know how to fix my car, so I go there. "

"I like that they are able to diagnose the trouble and then they are able to fix it quickly. I know I can rely on them to keep my car running well."

Chester F. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have been going to Kirberg Motors for a long time. I go to them because they are reliable, skilled, professional, and trustworthy."

"Kirberg Motors always has my car back promptly. I arrive at my appointment and they get to it right away. It is done quickly and efficiently. They have skilled mechanics who know what they are doing. "

Dick S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Both my wife and I use them. They do excellent work on our cars. We know we can depend on them and we are happy with their great service."

"I like the quality of the work they do, their ability to get the cars done quickly, and the prices charged for what they do seem reasonable too."

Fred M. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have used Kirberg Motors for 20 years or more. They are a very good repair shop. I have always been satisfied with them. "

"They do quality work and provide quick service. They know how to fix your car no matter what the problem is, they can fix it. "

Jason T. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have been taking my car to Kirberg Motors since 2003. I learned about them through a friend's recommendation. I have found them to be honest, reliable, and they provide excellent service. "

"They really understand the cars and keep the vehicle running smoothly."

Joe D. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I like that they specialize in German cars and they have chosen to focus on one make rather than try to be a jack of all trades. They truly know their cars and can fix them well. "

"I like that they know what they are doing and have good customer service and they are friendly. "

Joe R. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very attentive to detail and will identify other issues. The mechanics are very knowledgeable since they only work on German cars. They know the models and all their quirks very well."

"I like their honesty, friendliness, and their highly skilled mechanics. I know my car is in the best of hands by taking it there. "

Joni L. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"A friend recommended Kirberg Motors to me because they work on BMWs. They were able to fit me in right away, on virtually no notice. They were able to fix my car and complete the work right away. I was very happy with them and will go back to them again. "

"I like that they seem honest, they have a great reputation, and they seem very knowledgeable about German cars."

Kristina B. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I wouldn't take my car anywhere else. They're fair and honest. I have full trust in them. They are absolutely excellent. I got my Mercedes in 2005, and Ralph is now like a friend. I made the mistake of taking my car to the Mercedes Dealer in Belmont. I only made that mistake once. The dealer overcharged me and my antenna was broken when I finally got my car back."

"I like their honesty and not getting ripped off. They are honest to tell me certain work doesn't have to be done immediately, and that things that can go awhile before it is needed, so I can plan for the repairs. "

Ray W. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very conscientious. They try to solve problems and do it professionally."

"They expertly fixed the problem and then I was on my way. I rely on them to keep my car in tip-top shape. "

Raymond B. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very friendly, competent, and their mechanics are highly skilled. They do great work. "

"I like that the mechanics really know German cars and Ralph tries to be very accommodating, so that I can drop my car off and he will then take me to work. "

Susan O. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They certainly know how to repair all makes of German cars very well. I am confident in their skills, knowledge, and abilities."

"They are very accommodating with scheduling appointments. I appreciate their efforts to get my car in on short notice."

Rob R. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are really good guys who have taken care of many cars for many years. They know what they are doing and I trust their expertise."

"They are very personable and they know you. They know the car, the car's history, so I know my car is in good hands and will be well taken care of by them. "

Thomas B. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are knowledgeable, work efficiently, and they are very honest. I learned about them from someone else and have not been disappointed. I've been going to them for several years now, at least 25 times now over the years. I feel very good about having them available to take my cars to. "

"They are close to the train to get back and forth to the office and that makes it very convenient. I am happy to recommend them to others. "

Tom T. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I am a big fan of Kirberg Motors. I would tell everyone to bring their cars there because they know how to maintain them and fix them. They are great. "

"They are very knowledgeable. Ralph is very personable and helpful. He listens to the problems you relate about what is wrong and finds solutions. You are on the road again quite soon."

Virginia M. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They have given me really good service over multiple times, over the years. I have found them to be very reliable mechanics and friendly people. "

"I no longer live near them, but if my car has a major problem, I will still go there because I know I can trust them to do a good job every time. "

Alice L. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is good. He takes very good care of your car. He is very honest and very polite. We trust him."

Bob E. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very quick and to the point. They took care of my servicing. They were knowledgeable, and the price was right."

Carol H. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good service, and they were fast. They just told me whatever needed to be done and did it."

Fred P. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very courteous. He doesn't try to sell me something that I don't need. I have sent people to him who are also very satisfied. The place is spotless, and the work is always done on time. He is very reasonable."

Hal F. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"What I like best is that I can talk to the people who actually work on my car."

John E. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Flexibility with my schedule"

Lana H. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really good. They were good at explaining things. We have a very old car, but they manage to keep it running very well."

Lawrence D. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their efficiency, and they called me when they found something else. They told me what it was and asked me if it was okay for them to fix that as well."

Lisa E. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very honest. They explain everything to you. They don't try to rip you off. They only service what you need, and they also tell you what might come up in the future."

Mark J. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are trustworthy and knowledgeable, very personable guys. They are in a great location."

Matt C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I feel like they're honest. They accurately evaluate an issue and take appropriate steps to fix the problem, so I trust them. Their turnaround time is fair, and their pricing is fair too."

Melba S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We couldn't ask for better service. We know them well. They do great work. We are fully dependent on them. We feel more comfortable having work done by them than by the dealers. We are confident about the quality of their work. He is the only guy that we use. We have been using him for over a decade."

Neil V. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and their honesty, I felt that they were sincere with their comments, which I don't always get from the auto repair industry. I did not feel I was being taken advantage of."

Pam S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and good."

Paul P. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they got the job done."

Victoria C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very good customer service, they go the extra mile. They offer prompt appointments. I went there one day because I heard a weird noise coming from my car, so they peeled the plastic off the mufflers and didn't charge me anything for doing it. "

Anne N. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their attention to the problem and the fact that they fixed it, I feel very comfortable taking my car there."

Ara V. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can stop by anytime, and he will solve my problem quickly."

Barry A. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Expertise, experience, and personable people, they take good care of my car. They are honest. They are great."

Bev B. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for twenty years. They're always very helpful."

Bob G. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's price competitive and very knowledgeable about the cars he works on. He's also very customer service oriented. It's easy to do business with him."

Carly C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, the owner was great and very helpful."

Cheryl S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Ralph Kirberg gets an 'A+' from me. His customer service is the best I've ever had. My father was an auto mechanic. Ralph is the best. My father would be proud of him."

Clarence D. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service, they took care of the problem."

Rus D. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They offer a good service."

David W. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful, and they didn"

Dennis L. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they were very friendly. They explained things. They are the best shop around."

Don v. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're small enough to be personal, and they are willing to chat with me. They know their business. I think Ralph Kirberg is a very good manager and a great diagnostician."

Doug E. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They handled everything correctly. We had a Mercedes. We could count on everything being done right. "

Elsa C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are close enough to walk to. They provide the service they say they are going to provide."

Eric S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was quick, fast, easy, and to the point. I was in and out. They were friendly. It didn't cost an arm and leg either."

Frank R. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. Their competency was the most important thing."

Fred C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's an honest mechanic. He tells it exactly like it is. He's always available. I think he does a good job."

George L. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very professional, friendly, and they offer great customer service."

George S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew how to do the work. They were quick, efficient, and personable. They were able to do a job for me that the dealers could not or would not do. I appreciated the work they did for me. I would certainly use them again."

Gina R. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The owner is very nice. I leave the service not feeling like I have been cheated or anything. He is very honest."

Hans P. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing."

Ivan Z. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are fast and reliable."

Jim O. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have known Ralph and his reputation for a long time. He is an honest guy. He has never overcharged me, and he has always done good work."

Joe D. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We drive our BMW from the city to Belmont, because they are so good. I think they are fabulous. Unfortunately, we no longer have the BMW. We bought a Jeep, and it gets serviced at the dealership. I recommend them to anyone I know who has a BMW. Both the owner and the mechanic are friendly and personable. They get the job done on time, and they don't push repairs that you don't need. "

John B. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There are a lot of things I like. They are convenient, reliable, knowledgeable, and friendly. I've gone there a lot."

John Q. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal attention "

Joni C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think Ralph is very nice and customer oriented. It's a nice place to go. The work they perform for me is good. I trust them."

Kevin O. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing, they are timely, and they answer my questions. They are straightforward when it comes to giving me information."

Lance S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are nice guys who are honest and easy to work with. They do really good work."

Lauretta S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been going there for nine or ten years. He has always been courteous. He does good work, and he picks me up and takes me home. As far as I'm concerned, there is nobody like him."

Lee B. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional, and they know what they're doing. That's important for a mechanic. Everyone wants a mechanic that knows what they're doing."

Michelle D. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their attention to detail and the quality of their service. They offer a personal level of service."

Mike K. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the owner, Ralph. He always knows what is going on with my car. If he says something is going to be done at a certain time, it will be."

Ray M. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very courteous and open. They didn't brush me off, and they listened to me. They paid attention. I was willing to pay for the estimate, but they gave it to me for free."

Sandy C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very nice, and the shop is clean."

Stella C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they treat me as a woman, they explain everything to me. They tell me what is wrong and what could go wrong. They fix the problem. I feel comfortable with them, because they treat me right. What more could I want? "

Steve F. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very capable. They know what they're doing. Their shop is immaculate, and they are priced fairly. They are honest. Ralph is a great guy. The cost is about half the price of the other shop I was using. What more can I ask for?"

Susanne M. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Several things, they are ethical and honest. They show you exactly what your car needs, and they show you the broken parts. I feel comfortable that I understand what is wrong with my car."

Tasha S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're reasonable and quick. They do a really good job. "

Todd S. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I felt like he was completely honest, which is the exception with repair shops."

Wes C. Verified Kirberg Motors, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He did good work. He had reasonable prices. He was a lot cheaper than the dealer."

Jim O. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"We've used Kirberg Motors for our cars about five or six times. We like that they explain things to you. They are willing to take the time to ensure we know what is going on with our cars and what needs to be done to maintain them or prevent the problem. They're good at finding out why the situation developed. We like their friendly, helpful, communication."

"They try to accommodate your needs with scheduling, helping in an emergency before the weekend or a holiday, and being able to fit us into their schedule promptly. They are friendly, interested, and easy to interact with. We are satisfied with their professionalism. "

John P. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They know how to fix my car. They are also reliable. My husband and I have used them for years, so I feel comfortable taking my car there."

"I know that they are very honest and professional. I have confidence in their abilities and trust them. I trust what they say is needed. "

John T. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are better than the dealer in terms of their quality of service, which is the same as the dealers as far as price is concerned. You do not save money going to Ralph, but you get a better experience for your car and that is what counts. I have three German cars, so I see them frequently. The dealers around here are terrible, so I know when I go to Ralph, my cars are going to be fixed correctly by expert mechanics."

"I have used them for years. They are convenient and they do high quality work on my cars. I am totally satisfied with their work. "

Mark S. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They do high quality work at a reasonable price."

"I've been using them for many years. You can talk to the owner and discuss the details of what is wrong with your car. This is very different than a dealer experience, and I like that."

Chris K. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do everything that they say they will."

Eva D. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I really don't know. I feel like I can rely on them. I have done business with them for thirty years."

Joe R. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They explain the work that needs to be done clearly. They do beyond what I ask them to do. They would tell me if I needed to have something else done."

Ralph T. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He has good attitude. He does more than expected."

Abigail B. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:"They were a small and intimate shop. The customer service I received from Ralph was great."

Brad A. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think they're informative and efficient."

David G. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like Ralph, and I trust him."

Eddy M. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing. When I ask them a question, they seem very knowledgeable in their response."

Garry S. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have good mechanics."

Jeffery S. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He is accommodating and easy to work with. He seems to have a lot of working knowledge, and he is also very personable."

Jerry K. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, and they always do the service in a timely manner."

Jesus P. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I would have to say their knowledge and friendliness"

Joe H. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They give you honest service, and they know what they are doing."

Kathy Y. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We have always received honest and dependable service. They don't bombard you with services that you don't need. They tell you what you should keep your eye on and what may come up in the future."

Kay T. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I know that I can trust them, and for me, that's the main thing. I've used them twice, once for a major repair and once for an oil change. They did a good job both times. They are very professional, and the shop is neat and clean."

Kenji K. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I go there often. They are honest and straightforward."

Kevin T. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I've used them once. They did a good job, and they finished the work on time."

Kord K. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they advertised. They were friendly, courteous, and efficient. They did a good job on the repair."

Kurt F. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"For a small shop, I get the sense that they really are honest and know what they are doing. I bought a Porsche from my brother, and he had the car serviced there exclusively. They seem much more personable and detail oriented than the larger dealership type places."

Laurie W. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like the fact that they only do the work that needs to be done. They don't try to run up the bill. I trust Ralph to tell me what needs to be done. I also like that they give me the old parts, so I can see what was wrong."

Linda M. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are personable, they do what they say they will do, and I trust that they are treating me fairly."

Lou J. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They solved some problems that other people missed. I was very grateful for that. It made them more qualified in my eyes."

Manfred H. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I trust the owner, Ralph. He doesn't just try to sell things. He knows what to do with the car and what is wrong with it. I have been using him for a long time. It is very convenient for me to drop off the car there. He will drive me to work and coordinate picking me up. If he takes the car the same day, it will be done that day."

Natalie T. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They talked to me, and they came out and showed me what else was wrong with the car. They explained things very well."

Nellie T. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem to be honest, and they won't do anything that isn't required. They tell me if something doesn't need to be done. I have been using them for a long time."

Poorna R. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have been pretty knowledgeable and honest."

Reggie D. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were friendly when I dropped off my car. It was easy to drop it off and pick it up. They did a good job."

Rich M. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I have been using him for years. He is an honest mechanic, which is hard to find. He is great."

Stan B. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I have a Volkswagen, and they specialize in German cars. There are not that many shops that do repairs on German cars. They are personable, honest, and they do good work. They find the problem and fix it."

Steve N. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quick service, they fixed it promptly. They were friendly, and the shop was clean."

Syilbio S. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:"The service, and the quality of the work was good. It was done right and on time. "

Tom Y. Verified Kirberg Motors, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were responsive. They fixed the problem right away."

Steven S. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"The mechanics there work fast and efficiently to service your car and get it back to you in no time. It is a nice facility, well managed, and with very nice people who operate it. I have been going there for awhile now and will continue to do so. "

"I like that they are conveniently located, so it is easy to go to them as opposed to somewhere else. It just works out for me nicely that they do such good work and they are conveniently located too. "

Brian W. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the owner. As a matter of fact, he has been the only person I've spoken to. I like his customer service. It's very good. He is very friendly and very open. It seems like he the owner is honest."

John W. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Clean floor, and they are also friendly. They do a good job. I have been using them for twenty-five to thirty years."

Andrew H. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I felt like they were honest."

Bob T. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for six years. I like their honesty."

Charles D. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were a small shop that worked on my type of car."

Chuck H. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were pretty close to the estimate and timely."

Damon W. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They offered a pretty good value, and they answered all of my questions. They were able to do my service very quickly."

Fred M. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have been doing excellent repair work for a long time. They offer a very friendly service, and they are very prompt."

Gary H. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are efficient, timely, and they give me a sense of confidence."

Igor C. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He is very knowledgeable. He knows his stuff. He is very familiar with BMW's, and he tells me what is going on."

John F. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are dependable. I trust them. They do what they say they will do."

John G. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed to get the work done quickly."

Jorge D. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are convenient, friendly, and they have good time-slots available."

Julie G. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are a small business. They are easy to talk to, and they are friendly."

Marc C. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Personal touch"

Marlene T. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It seems like it is a family-owned business. They have been there for a long time. I trust them."

Pete A. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are trustworthy."

Valerie G. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"Pretty fast service, and they kept checking back with me to let me know what was going on."

Yohannes B. Verified Kirberg Motors, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their honesty, they seemed very honest."

Charles Y. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"I own a Porsche and I know they are an excellent company. They have great mechanics who know how to maintain and repair Porches. I have every confidence in the abilities of the mechanics. "

"I like that they know their cars and they are highly skilled."

Charles L. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are certified, and they know what they are doing."

Eric B. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Overall, I think they do very good work. It is high quality."

Harold K. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"We liked their flexibility. They were able to schedule us quickly, without a delay."

James P. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are small, friendly, and very responsive."

Michelle M. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Ralph is a great guy. He did everything he could do to try and fix the car. It was an unusually complicated problem. He told me upfront that the problem couldn't be fixed."

Shienal P. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They squeezed me in. He was very nice and open with information about what needed to be done and the best way to do it. "

Steve R. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They were friendly and accommodating. When I needed to bring my car in early, they were there. The cars I've taken there have been fixed. They are good if you have a really old classic BMW or Porsche. They weren't expensive compared to the dealership."

Wes W. Verified Kirberg Motors, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were convenient to my office."

Bob S. Verified Kirberg Motors, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"No comment"

Daniel B. Verified Kirberg Motors, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I thought that what they did they did pretty well, but I just thought they were too expensive."

Manny P. Verified Kirberg Motors, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"When I talk to the owner, the service is outstanding. I can't complain."

George P. Verified Kirberg Motors, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Ralph was very accommodating. He gave me rides to and from the shop when I needed them. They offered really good customer service."

Steve B. Verified Kirberg Motors, Inc. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They solved the problem."

Mandy A. Verified Kirberg Motors, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"Overall, the experience was excellent. The crew was very nice. I've gone there for years."

Joe L. Verified Kirberg Motors, Inc. Customer Name

Q1:4 out of 10

Q2:Yes

Q3 & Q4:"He seemed honest. He took his time with me. He was very thorough. The work was good quality."

Madeline D. Verified Kirberg Motors, Inc. Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I liked Ralph. He was a really nice guy and very personable."

Don V. Verified Kirberg Motors, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:

"My husband and I both have German cars. Over the course of one and a half to two years, we used Kirberg Motors at least ten times. We became aware of practices by the owner that we did not like and this is why we quit using them. My husband was driven home in someone else's car. Whatever car is available and running is used to pick up parts, run customers home, and is used for this company's business needs by the owner and without the customer's knowledge. I would want to tell consumers to be aware that your car is being driven for their business needs as a routine practice."

"They are nice and friendly. The mechanics are fine, skilled, and they know what they are doing."

Lauren M. Verified Kirberg Motors, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"He has a great personality."

Kirberg Motors, Inc.

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