Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
September 2009
We declare that Kirberg Motors, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1562
(650) 469-3987
1020 Old County Road
Belmont, CA 94002

Kirberg Motors, Inc. is a San Francisco-based auto shop that provides complete mechanical repairs and maintenance services for German automobile owners in San Mateo County. All the shop’s mechanics are ASE-certified, and it’s one of the first Bosch Authorized Service Centers in the United States.

Owner Ralph Kirberg began his career at Kirberg Motors as an apprentice technician under the tutelage of his father, Juergen, who founded the company in 1967. Mr. Kirberg took over ownership in 1983 and relocated the shop to its current location in Belmont. He credits Kirberg Motors’ success to its commitment to keeping up with advances in auto technology and making customer satisfaction its top priority.

Kirberg Motors caters to a customer base that expects quality service and impeccable workmanship in a prompt and timely fashion, says Mr. Kirberg. “Our combination of products, services and purchase consultation makes us a convenient, knowledgeable, one-stop auto repair destination.” The company’s technicians educate clients, answer their questions and strive to make the repair process as convenient as possible. The shop provides pick-up and drop-off service, can arrange for car rentals, and works with customers’ insurance carriers.

Company Philosophy

“Our philosophy is to provide the highest in customer satisfaction and added value in exchange for your business. We want to establish a personal, one-on-one rapport with all our customers, educate them on the auto repair process, and earn their loyalty and referrals.”

Serving all of San Mateo County including Daly City, San Mateo, Redwood City, South San Francisco, San Bruno, Pacifica, Belmont and East Palo Alto.

Mechanical Repair & Maintenance of all German Automobiles

Audi
Audi
BMW
BMW
Mercedes Benz
Mercedes Benz
Mini Cooper
Mini Cooper
Porsche
Porsche
Volkswagen
Volkswagen

Comparative Summary

Ralph Kirberg, owner and president of Kirberg Motors in Belmont, acknowledges his facility “isn’t exactly blessed with space.” But there’s a silver lining: There isn’t a lot of room to store vehicles overnight. “Your car is here in the morning and back to you in the afternoon,” he explains. Specializing in German auto repair since opening in 1967, Kirberg...

Frequently Asked Questions

Q: Can you tell me how much a certain repair will cost?
A: "Without examining your car, we can’t know its condition. We try to develop a rapport with customers so they become repeat visitors. Once that happens, and we really know your car, we can be much more specific about repair costs."
Q: Do you give free estimates?
A: "Absolutely."
Q: How long can I go between oil changes?
A: "For regular oil or petroleum-based oil, you should change it every six months or 5,000 miles. With synthetic oils, we generally recommend every 8,000 to 10,000 miles, depending on how you drive. Manufacturers often say longer, but those real...

Map

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Industry Info

Perform the suggested maintenance on your car, even if you think it’s unnecessary.
With today’s cars, the benefits of regular maintenance aren’t always easy to detect. You can spend a few hundred dollars for a repair, yet the car doesn’t seem to run any differently than before. But Ralph Kirberg, owner of Kirberg...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Kirberg Motors, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1562
Continuously qualified since September 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alice L. Verified Customer Name
"He is good. He takes very good care of your car. He is very honest and very polite. We trust him."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Kirberg Motors, Inc.
1020 Old County Road
Belmont, CA 94002
(650) 469-3987
(650) 591-9685 fax
DCID6505918998

Mon - Fri: 7:30am - 5:30pm

Serving all of San Mateo County including Daly City, San Mateo, Redwood City, South San Francisco, San Bruno, Pacifica, Belmont and East Palo Alto.

35
4
ASE Certified, Bosch Certified, CA Smog Licensed Certified
3729
Liability Insurance, Worker's Compensation
ASA, Bosch Service Center
Ralph Kirberg, President
Bay Area Consumer Check Book (Top Shop)
1967
Mechanical Repair and Maintenance on All German Automobiles
Audi, BMW, Mercedes Benz, Mini Cooper, Porsche, Volkswagen
1,400
All

Survey Responses For

Kirberg Motors, Inc.

Kirberg Motors, Inc.: Average 8.9 out of 10 based on 125 unique customer surveys of these open ended questions.
Alice L. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is good. He takes very good care of your car. He is very honest and very polite. We trust him."

Bob E. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very quick and to the point. They took care of my servicing. They were knowledgeable, and the price was right."

Carol H. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Good service, and they were fast. They just told me whatever needed to be done and did it."

Fred P. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very courteous. He doesn't try to sell me something that I don't need. I have sent people to him who are also very satisfied. The place is spotless, and the work is always done on time. He is very reasonable."

Hal F. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"What I like best is that I can talk to the people who actually work on my car."

John E. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Flexibility with my schedule."

Lana H. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really good. They were good at explaining things. We have a very old car, but they manage to keep it running very well."

Lawrence D. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency, and they called me when they found something else. They told me what it was and asked me if it was okay for them to fix that as well."

Lisa E. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest. They explain everything to you. They don't try to rip you off. They only service what you need, and they also tell you what might come up in the future."

Mark J. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are trustworthy and knowledgeable, very personable guys. They are in a great location."

Matt C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I feel like they're honest. They accurately evaluate an issue and take appropriate steps to fix the problem, so I trust them. Their turnaround time is fair, and their pricing is fair too."

Melba S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We couldn't ask for better service. We know them well. They do great work. We are fully dependent on them. We feel more comfortable having work done by them than by the dealers. We are confident about the quality of their work. He is the only guy that we use. We have been using him for over a decade."

Neil V. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and their honesty, I felt that they were sincere with their comments, which I don't always get from the auto repair industry. I did not feel I was being taken advantage of."

Pam S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and good."

Paul P. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they got the job done."

Victoria C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very good customer service, they go the extra mile. They offer prompt appointments. I went there one day because I heard a weird noise coming from my car, so they peeled the plastic off the mufflers and didn't charge me anything for doing it."

Anne N. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to the problem and the fact that they fixed it, I feel very comfortable taking my car there."

Ara V. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I can stop by anytime, and he will solve my problem quickly."

Barry A. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Expertise, experience, and personable people, they take good care of my car. They are honest. They are great."

Bev B. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for twenty years. They're always very helpful."

Bob G. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's price competitive and very knowledgeable about the cars he works on. He's also very customer service oriented. It's easy to do business with him."

Carly C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, the owner was great and very helpful."

Cheryl S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Ralph Kirberg gets an 'A+' from me. His customer service is the best I've ever had. My father was an auto mechanic. Ralph is the best. My father would be proud of him."

Clarence D. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service, they took care of the problem."

Rus D. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They offer a good service."

David W. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful, and they didn't try to sell me things that I didn't need."

Dennis L. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, they were very friendly. They explained things. They are the best shop around."

Don v. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're small enough to be personal, and they are willing to chat with me. They know their business. I think Ralph Kirberg is a very good manager and a great diagnostician."

Doug E. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They handled everything correctly. We had a Mercedes. We could count on everything being done right."

Elsa C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are close enough to walk to. They provide the service they say they are going to provide."

Eric S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was quick, fast, easy, and to the point. I was in and out. They were friendly. It didn't cost an arm and leg either."

Frank R. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing. Their competency was the most important thing."

Fred C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's an honest mechanic. He tells it exactly like it is. He's always available. I think he does a good job."

George L. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very professional, friendly, and they offer great customer service."

George S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They knew how to do the work. They were quick, efficient, and personable. They were able to do a job for me that the dealers could not or would not do. I appreciated the work they did for me. I would certainly use them again."

Gina R. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The owner is very nice. I leave the service not feeling like I have been cheated or anything. He is very honest."

Hans P. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing."

Ivan Z. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are fast and reliable."

Jim O. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have known Ralph and his reputation for a long time. He is an honest guy. He has never overcharged me, and he has always done good work."

Joe D. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We drive our BMW from the city to Belmont, because they are so good. I think they are fabulous. Unfortunately, we no longer have the BMW. We bought a Jeep, and it gets serviced at the dealership. I recommend them to anyone I know who has a BMW. Both the owner and the mechanic are friendly and personable. They get the job done on time, and they don't push repairs that you don't need."

John B. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There are a lot of things I like. They are convenient, reliable, knowledgeable, and friendly. I've gone there a lot."

John Q. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal attention."

Joni C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think Ralph is very nice and customer oriented. It's a nice place to go. The work they perform for me is good. I trust them."

Kevin O. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing, they are timely, and they answer my questions. They are straightforward when it comes to giving me information."

Lance S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are nice guys who are honest and easy to work with. They do really good work."

Lauretta S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been going there for nine or ten years. He has always been courteous. He does good work, and he picks me up and takes me home. As far as I'm concerned, there is nobody like him."

Lee B. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, and they know what they're doing. That's important for a mechanic. Everyone wants a mechanic that knows what they're doing."

Michelle D. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their attention to detail and the quality of their service. They offer a personal level of service."

Mike K. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the owner, Ralph. He always knows what is going on with my car. If he says something is going to be done at a certain time, it will be."

Ray M. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and open. They didn't brush me off, and they listened to me. They paid attention. I was willing to pay for the estimate, but they gave it to me for free."

Sandy C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's very nice, and the shop is clean."

Stella C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way they treat me as a woman, they explain everything to me. They tell me what is wrong and what could go wrong. They fix the problem. I feel comfortable with them, because they treat me right. What more could I want?"

Steve F. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very capable. They know what they're doing. Their shop is immaculate, and they are priced fairly. They are honest. Ralph is a great guy. The cost is about half the price of the other shop I was using. What more can I ask for?"

Susanne M. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Several things, they are ethical and honest. They show you exactly what your car needs, and they show you the broken parts. I feel comfortable that I understand what is wrong with my car."

Tasha S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're reasonable and quick. They do a really good job."

Todd S. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I felt like he was completely honest, which is the exception with repair shops."

Wes C. Verified Kirberg Motors, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did good work. He had reasonable prices. He was a lot cheaper than the dealer."

Chris K. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do everything that they say they will."

Eva D. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I really don't know. I feel like I can rely on them. I have done business with them for thirty years."

Joe R. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They explain the work that needs to be done clearly. They do beyond what I ask them to do. They would tell me if I needed to have something else done."

Ralph T. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He has good attitude. He does more than expected."

Abigail B. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:"They were a small and intimate shop. The customer service I received from Ralph was great."

Brad A. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they're informative and efficient."

David G. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like Ralph, and I trust him."

Eddy M. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing. When I ask them a question, they seem very knowledgeable in their response."

Garry S. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have good mechanics."

Jeffery S. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is accommodating and easy to work with. He seems to have a lot of working knowledge, and he is also very personable."

Jerry K. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are friendly, and they always do the service in a timely manner."

Jesus P. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would have to say their knowledge and friendliness."

Joe H. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They give you honest service, and they know what they are doing."

Kathy Y. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"We have always received honest and dependable service. They don't bombard you with services that you don't need. They tell you what you should keep your eye on and what may come up in the future."

Kay T. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I know that I can trust them, and for me, that's the main thing. I've used them twice, once for a major repair and once for an oil change. They did a good job both times. They are very professional, and the shop is neat and clean."

Kenji K. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I go there often. They are honest and straightforward."

Kevin T. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used them once. They did a good job, and they finished the work on time."

Kord K. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they advertised. They were friendly, courteous, and efficient. They did a good job on the repair."

Kurt F. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"For a small shop, I get the sense that they really are honest and know what they are doing. I bought a Porsche from my brother, and he had the car serviced there exclusively. They seem much more personable and detail oriented than the larger dealership type places."

Laurie W. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that they only do the work that needs to be done. They don't try to run up the bill. I trust Ralph to tell me what needs to be done. I also like that they give me the old parts, so I can see what was wrong."

Linda M. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are personable, they do what they say they will do, and I trust that they are treating me fairly."

Lou J. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They solved some problems that other people missed. I was very grateful for that. It made them more qualified in my eyes."

Manfred H. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I trust the owner, Ralph. He doesn't just try to sell things. He knows what to do with the car and what is wrong with it. I have been using him for a long time. It is very convenient for me to drop off the car there. He will drive me to work and coordinate picking me up. If he takes the car the same day, it will be done that day."

Natalie T. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They talked to me, and they came out and showed me what else was wrong with the car. They explained things very well."

Nellie T. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seem to be honest, and they won't do anything that isn't required. They tell me if something doesn't need to be done. I have been using them for a long time."

Poorna R. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have been pretty knowledgeable and honest."

Reggie D. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly when I dropped off my car. It was easy to drop it off and pick it up. They did a good job."

Rich M. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have been using him for years. He is an honest mechanic, which is hard to find. He is great."

Stan B. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I have a Volkswagon, and they specialize in German cars. There are not that many shops that do repairs on German cars. They are personable, honest, and they do good work. They find the problem and fix it."

Steve N. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quick service, they fixed it promptly. They were friendly, and the shop was clean."

Syilbio S. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:"The service, and the quality of the work was good. It was done right and on time."

Tom Y. Verified Kirberg Motors, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were responsive. They fixed the problem right away."

Brian W. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the owner. As a matter of fact, he has been the only person I've spoken to. I like his customer service. It's very good. He is very friendly and very open. It seems like he the owner is honest."

John W. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Clean floor, and they are also friendly. They do a good job. I have been using them for twenty-five to thirty years."

Andrew H. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I felt like they were honest."

Bob T. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for six years. I like their honesty."

Charles D. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were a small shop that worked on my type of car."

Chuck H. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were pretty close to the estimate and timely."

Damon W. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They offered a pretty good value, and they answered all of my questions. They were able to do my service very quickly."

Fred M. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They have been doing excellent repair work for a long time. They offer a very friendly service, and they are very prompt."

Gary H. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are efficient, timely, and they give me a sense of confidence."

Igor C. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He is very knowledgeable. He knows his stuff. He is very familiar with BMW's, and he tells me what is going on."

John F. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are dependable. I trust them. They do what they say they will do."

John G. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed to get the work done quickly."

Jorge D. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are convenient, friendly, and they have good time-slots available."

Julie G. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are a small business. They are easy to talk to, and they are friendly."

Marc C. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Personal touch."

Marlene T. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It seems like it is a family-owned business. They have been there for a long time. I trust them."

Pete A. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are trustworthy."

Valerie G. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"Pretty fast service, and they kept checking back with me to let me know what was going on."

Yohannes B. Verified Kirberg Motors, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, they seemed very honest."

Charles L. Verified Kirberg Motors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are certified, and they know what they are doing."

Eric B. Verified Kirberg Motors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Overall, I think they do very good work. It is high quality."

Harold K. Verified Kirberg Motors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"We liked their flexibility. They were able to schedule us quickly, without a delay."

James P. Verified Kirberg Motors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are small, friendly, and very responsive."

Michelle M. Verified Kirberg Motors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Ralph is a great guy. He did everything he could do to try and fix the car. It was an unusually complicated problem. He told me upfront that the problem couldn't be fixed."

Shienal P. Verified Kirberg Motors, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They squeezed me in. He was very nice and open with information about what needed to be done and the best way to do it."

Steve R. Verified Kirberg Motors, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They were friendly and accommodating. When I needed to bring my car in early, they were there. The cars I've taken there have been fixed. They are good if you have a really old classic BMW or Porsche. They weren't expensive compared to the dealership."

Wes W. Verified Kirberg Motors, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were convenient to my office."

Bob S. Verified Kirberg Motors, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"No comment."

Daniel B. Verified Kirberg Motors, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I thought that what they did they did pretty well, but I just thought they were too expensive."

Manny P. Verified Kirberg Motors, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"When I talk to the owner, the service is outstanding. I can't complain."

George P. Verified Kirberg Motors, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"Ralph was very accommodating. He gave me rides to and from the shop when I needed them. They offered really good customer service."

Steve B. Verified Kirberg Motors, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They solved the problem."

Mandy A. Verified Kirberg Motors, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"Overall, the experience was excellent. The crew was very nice. I've gone there for years."

Joe L. Verified Kirberg Motors, Inc. Customer Name
Q1:4 out of 10
Q2:Yes
Q3 & Q4:"He seemed honest. He took his time with me. He was very thorough. The work was good quality."

Madeline D. Verified Kirberg Motors, Inc. Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"I liked Ralph. He was a really nice guy and very personable."

Lauren M. Verified Kirberg Motors, Inc. Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"He has a great personality."