DIAMOND CERTIFIED COMPANY REPORT
Kirberg Motors, Inc.
Kirberg Motors, Inc.
Founded in 1967 in San Francisco, Kirberg Motors, Inc. specializes in complete mechanical repair and maintenance of German automobiles. All the shop’s mechanics are ASE-certified, and it’s one of the first Bosch Authorized Service Centers in the United States, according owner Ralph Kirberg, son of founder Juergen Kirberg.
The younger Mr. Kirberg began his career in the family business as an apprentice technician under the tutelage of his father. In 1983, he took over ownership and relocated the shop to its current location in Belmont. Mr. Kirberg credits Kirberg Motors’ success to a commitment to keeping up with advances in auto technology and making customer satisfaction its top priority.
Kirberg Motors caters to a customer base that expects high-quality service and impeccable workmanship in a prompt and timely fashion, says Mr. Kirberg. “Our combination of products, services and purchase consultation makes us a convenient, knowledgeable, one-stop auto repair destination.”
Kirberg Motors’ technicians educate clients, answer all their questions, and strive to make the repair process as convenient and hassle-free as possible, explains Mr. Kirberg. The shop provides pick-up and drop-off service, and can arrange car rentals. It can also work seamlessly with customers’ insurance carriers.
Company Philosophy
“Our philosophy is to provide the highest in customer satisfaction and added value in exchange for your business. We want to establish a personal, one-on-one rapport with all our customers, educate them on the auto repair process, and earn their loyalty and referrals.”
Serving San Mateo County
Mechanical Repair & Maintenance of all German Automobiles
Audi
BMW
Mercedes Benz
Mini Cooper
Porsche
Volkswagen
Comparative Summary
Ralph Kirberg, owner and president of Kirberg Motors in Belmont, acknowledges his facility “isn’t exactly blessed with space.” But there’s a silver lining: There isn’t a lot of room to store vehicles overnight. “Your car is here in the morning and back to you in the afternoon,” he explains. Specializing in German auto repair since opening in 1967, Kirberg...
Frequently Asked Questions
Q: Can you tell me how much a certain repair will cost?
A: "Without examining your car, we can’t know its condition. We try to develop a rapport with customers so they become repeat visitors. Once that happens, and we really know your car, we can be much more specific about repair costs."
Q: Do you give free estimates?
A: "Absolutely."
Q: How important is tire pressure?
A: "Very important. Unfortunately, most people aren’t very diligent about checking tire pressure on their own. The best plan is to set up your vehicle on a service program that’s conducive to the type of driving you do and the type o...
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Industry Info
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Perform the suggested maintenance on your car, even if you think it’s unnecessary.
With today’s cars, the benefits of regular maintenance aren’t always easy to detect. You can spend a few hundred dollars for a repair, yet the car doesn’t seem to run any differently than before. But Ralph Kirberg, owner of Kirberg...
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Findings based on statistically reliable research from 100 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
92%
n = 100
Diamond Certified Qualification
Based on 100 customer surveys, we declare
Kirberg Motors, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1562
Continuously qualified since September 2009.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
"They're reasonable and quick. They do a really good job."
"I felt like he was completely honest, which is the exception with repair shops."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Kirberg Motors, Inc.
1020 Old County Road
Belmont, CA 94002
Belmont, CA 94002
(650) 469-3987
(650) 591-9685 fax
DCID6505918998
Mon - Fri: 7:30am - 5:30pm
Serving San Mateo County
35
4
ASE Certified, Bosch Certified, CA Smog Licensed Certified
3729
Liability Insurance, Worker's Compensation
ASA, Bosch Service Center
Ralph Kirberg, President
Bay Area Consumer Check Book (Top Shop)
1967
Mechanical Repair and Maintenance on All German Automobiles
Audi , BMW, Mercedes Benz, Mini Cooper, Porsche, Volkswagen
1,400
All
