Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
April 2013
We declare that Killroy Pest Control HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2011
(408) 643-0667
(877) 505-2696

Lynn Olavarri, President

Killroy Pest Control provides a wide range of pest control services for residential and commercial clients throughout seven Greater Bay Area counties, with a service area that stretches from San Bruno to Walnut Creek and Tracy to Hollister. The family-owned and operated company has the training and equipment to offer numerous treatment options, including integrated pest management (IPM), tree injections and spraying, and non-chemical solutions, all of which are designed to eradicate ants, bedbugs, termites, spiders, fleas, roaches, pantry pests, rodents, and other unwanted pests.

President Lynn Olavarri is a second-generation proprietor of Killroy Pest Control. Her mother and father established the company in 1956, and she says she’s proud to continue their tradition of always putting customers and employees first. “From the very beginning, this company has been about providing quality pest control treatments at fair prices. Respecting our customers’ properties and giving them custom-tailored programs that address their needs have been the keys to our success.” 

Killroy Pest Control makes its services available both on an “as needed” basis and as part of a monthly, bi-monthly or quarterly maintenance plan, which allows its clients to get as much help as they need without having to sign long-term, binding contracts. “Once we determine a client’s pest issue, we customize a service to fit their specific needs,” says Richard Schmidt, Lynn’s husband and co-owner of the company. “We take pride in our problem solving skills, and we always communicate with our customers throughout every step of the process.”

Company Philosophy

“We strive to provide our customers with pest control services that effectively solve their problems and take care of their individual needs. By listening closely to their concerns, we’re able to give them the service they’ve asked for and make sure they’re completely satisfied by the time the service is completed.”

Serving the Greater Bay Area

Structural Pest Control
Tree Injection and Spraying
Weed Control and Abatement
Rodent and Bird Control
Aquatic Weed Control
Green Pest Control Methods

Bayer
Dow
EcoSMART
Sensitive Solutions
Termidor
Univar

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for pest control companies that have earned the prestigious Diamond Certified award. For Killroy Pest Control, the key to achieving and maintaining high levels of customer satisfaction is simple: use industry-best techniques and equipment to effectively solve clients’ pest problems and...

Frequently Asked Questions

Q: Are your pest control methods safe?
A: "Yes. All the materials we use are approved both federally and by the State of California, and all our technicians are fully licensed and trained to use products and materials according to their correct specifications. In the five-plus decade...
Q: Are your pest control methods safe?
A: "Yes. All the materials we use are approved both federally and by the State of California, and all our technicians are fully licensed and trained to use products and materials according to their correct specifications. In the five-plus decade...
Q: How long will the treatment last?
A: "It depends on environmental conditions. There are a variety of microclimates in the Bay Area, so every situation is different. Some areas get more sun; others get more rain. In any case, our work is fully guaranteed for at least 60 days, so...

Industry Info

If you need to get rid of pests on your property, consider using environmentally-friendly methods.
Many people who have pest problems are concerned about the adverse effects of chemical treatments on both the environment and the interior of their homes. To meet this demand, numerous pest control companies have created divisions that are dedicated...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Killroy Pest Control
has passed all rating steps and has earned
The Diamond Certified Award
No. 2011
Continuously qualified since April 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Trina L. Verified Customer Name
"They came back several times just to make sure everything was good."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Killroy Pest Control
(408) 643-0667
(877) 505-2696
(510) 621-3947
DCID4083780441

Mon – Fri: 7:30am – 5pm

Serving the Greater Bay Area

Lynn Olavarri, President
57
26
PR-895
Liability Insurance, Workers' Compensation
Better Business Bureau, Campbell Chamber of Commerce, National Pest Management Association (NPMA), Pest Control Operators of California (PCOC)
Business of the Year, Campbell Chamber of Commerce 2000
1956
Structural Pest Control, Tree Injection and Spraying, Weed Control and Abatement, Rodent and Bird Control, Aquatic Weed Control, Green Pest Control Methods
Bayer, Dow, EcoSMART, Sensitive Solutions, Termidor, Univar
6,000
Commercial, Industrial, Residential
60-Day Guarantee on all Services (Excluding Bed Bugs), 5-Year Guarantee on Termidor Termite Treatments

Photo & Video Gallery

Survey Responses For

Killroy Pest Control

Killroy Pest Control: Average 9.1 out of 10 based on 125 unique customer surveys of customer satisfaction.
Trina L. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were dependable."

"They came back several times just to make sure everything was good."

Vera V. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked working with them and they were very good."

"They came when they promised, they are friendly, and on time."

Nichole H. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're really dependable."

"How friendly the technician was, I felt very comfortable with him."

Kathie N. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're always courteous, good, and they back up their work. We really like them. We're 100% satisfied."

"They listen to us when we ask them to do a service for us."

Juanita R. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very happy with the service and I would recommend them."

"The guy who comes is very helpful. "

Joanna S. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're friendly and family-owned."

"My technician is always very helpful and he uses the green spray. That's a huge plus for me."

Jeffery K. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're honest and competent."

"They're really upfront with what they're doing and they seem to have a reasonable price."

Clare C. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them to other people."

"They did a perfect job. Everything was okay."

Methea T. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good, professional, reliable services"

"The professionalism and their knowledge"

Zeanna B. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've only seen two ants in the last eight years."

"The effectiveness, I think they're great."

Jackqueline Q. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have good customer service on the phone scheduling my appointment, and it was very good. I would recommend them."

"They had a person specifically for this area. I got his card, I spoke with him, and I got to meet him, so I knew exactly who was coming."

Angie L. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very responsive. "

"They always call me the night before they come out. Everything was great."

Jessy C. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have a very personal touch. I feel like they care of you when you need it."

"I like that I have the same guy who knows me and my house. I can contact him directly. It's more personalized. It doesn't feel like just a business and a number."

Gino R. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a very good company, all the workers are very friendly, and they do a good job. "

"They show up when they say they're going to show up. I've been using them for years, and they're great. Once they come here, my problems are solved."

Ida C. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We like Frank, the man who comes to help us. He's thorough and he explains everything to us."

"We like everything about them."

Alice P. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Rick is a very nice young man. He calls before he comes, and I can trust him."

"I like the service. I have used them for many years, and everything in my yard seems to be doing fine. I am very satisfied."

Allison D. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is quite seamless. Once you sign up, they come when they say they will, and everything is done for you."

"It happens automatically."

Angie F. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The pest control serviceman I have is very good."

"I like the serviceman who comes to my house. He is competent, friendly, and nice."

Ann B. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable, and I have had Ron for years."

"They will come whenever I have an emergency, and they come on a regular basis."

Ann M. Verified Killroy Pest Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They come right away, and they are very responsive."

"I guess dependability, and I am satisfied."