Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
August 2007
We declare that K2 Flooring HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1134
(925) 335-6959
12907 Alcosta Boulevard, Suite G
San Ramon, CA 94583

K2 Flooring provides a variety of flooring products for residential and commercial projects in Contra Costa and Alameda Counties, including hardwood (solid and pre-finished), carpeting, laminate, vinyl, tile and stone—all of which are on display at its 2,200-square-foot showroom in San Ramon. The company also consults with clients to create custom flooring designs that fit their objectives from functional, price point and appearance standpoints.

Owners Darold Gonzales and Kenneth Turnage II have several decades of combined flooring experience. They established K2 Flooring to share their extensive product knowledge and help Bay Area homeowners and business owners choose the best floors to fit their particular lifestyles and needs. The company strives to keep its overhead low and enjoys direct relationships with numerous manufacturers, which results in offering competitive prices and beating comparable estimates by up to five percent.

K2 Flooring places a significant emphasis on customer communication and service, and the K2 Flooring team takes great pride in keeping their clients well informed and updated throughout the entire flooring experience. “We provide each of our customers with personalized, detailed service,” says Mr. Gonzales. “They really appreciate our professionalism, and their confidence, trust and support has allowed us to maintain our stellar reputation over the years.”

Company Philosophy

“We want our customers to have the most positive flooring experiences possible. It starts from the moment they contact us—we return calls promptly and follow through on promises. We want what our customers want, and they can expect to receive personalized, professional service that leaves them absolutely satisfied.”

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Carpeting
Design Consultations
Free Estimates
Laminate & Vinyl
Pre-Finished Flooring
Sales & Installations
Sanding
Staining & Finishing Tile & Stone

Map

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Findings based on statistically reliable research from 91 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 91

Diamond Certified Qualification

Based on 91 customer surveys, we declare
K2 Flooring
has passed all rating steps and has earned
The Diamond Certified Award
No. 1134
Continuously qualified since August 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Claire M. Verified Customer Name
"They came on time, and they delivered what they said they would. They were highly professional and easy to be around. I was comfortable having them in my house."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

K2 Flooring
12907 Alcosta Boulevard, Suite G
San Ramon, CA 94583
(925) 335-6959
(925) 973-0487 fax
DCID9259730248

Mon - Fri: 9am - 6pm
Sat & Sun: By Appointment

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Darold Gonzales
5
787499
Liability Insurance, Worker's Compensation
2 Year Warranty on Installation, Manufactures Warranties on Products

Survey Responses For

K2 Flooring

K2 Flooring: Average 9.3 out of 10 based on 141 unique customer surveys of these open ended questions.
Claire M. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them."

"They came on time, and they delivered what they said they would. They were highly professional and easy to be around. I was comfortable having them in my house."

Connie W. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If I had more money, I would have them do more things."

"They were always on time and careful about laying something down so my carpet stayed clean. They were very courteous and very professional."

Dave L. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them 100% for whatever work you need."

"They were on time, and they came through with everything they promised. I was very impressed with them. I have nothing bad to say about them."

Gary D. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I love working with them. I have recommended them to all of my neighbors."

"The re-did my front door, inside and out. I liked Bob. He came when he said he would. He was very punctual, very pleasant, and he seemed to care about my problems. He grasped the situation and found solutions. Juan and Patrick were also very good."

Helen B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are fantastic. I called them back for additional work."

"When they do the work, you know its going to be done right. Any problems are corrected, and there is no hassle with them at all. Their prices are reasonable. Everybody that has come out, no matter what level, have been top-notch workers."

Tracy R. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are honest, reliable, and they do great work."

"They were willing to work with us on a complicated insurance issue. They took the time to advocate on our behalf and help us through the process."

Ivette R. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He takes the time to answer questions and identify what you want."

"He answered my questions. When I wasn't happy about how something was turning out, he went and redid it."

Jeanne F. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were easy to work with and everything was done in a timely manner."

"The were easy to deal with. Everything was done correctly. They made suggestions for things. They did extra stuff. For example, we had water damag,e and there was one light that needed to be replaced, but they could not match it to the other one, so they replaced both. When the rug was put in, I was not happy about how it came out. They had their subcontractor come back the same day and take care of it."

Linda L. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are trustworthy and reliable."

"They are reliable, honest, and trustworthy."

Marilyn G. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very courteous and very respectful of our property. They listened to what we wanted, and they gave us options. I made the decisions, but they gave me a lot of guidance."

"I would say the rapport of each of the people we worked with at every level and everything, they listened and gave suggestions. Everything was so wonderful. "

Miller L. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was satisfied."

"They did good work."

Richard C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came in and within minutes, they were done. They bought touch-up paint when it didn't quite match, and they were totally professional. They left it cleaner than before they came."

"They were friendly and gone before I knew it."

Daniel S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Give him a '10+'. I liked the whole process. They pay attention to details, they keep you informed about the progress, and the quality of the work is the best."

Jeff D. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very good, very professional. He was there every day, the quote was right on the money, and he stuck to the timeframe. The scheduling was great. We have a dog that is a little difficult to work with, but he and his crew were able to work around the dog. They stayed in touch and kept me posted on the progress. He followed the plan down to a 'T'. The work was very good. Everything was just very good."

Joe A. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was comfortable to be with them and they got the job done."

Leo S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the work according to how I wanted it done. They met the insurance company's specifications."

Lois H. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very compassionate and helpful. I found them through my insurance company at a very hard time for me. They were on time and they did everything they were supposed to do."

Louis M. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean, informative, and they did a very good job."

Lynne M. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were timely, clean, and efficient."

Marie B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional, very clean, and the quality of their work was very high."

Mary B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time. They gave me times and dates and stuck to them. They did the job, a very good job I might add. They even followed up when they were done. They were wonderful people."

Michael L. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very attentive, very professional, and worked hard to make sure I was satisfied. The follow-up was great and the owner even came out when they were done to check everything out."

Barry C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His knowledge, responsiveness, honesty, integrity, practice of doing things on time, and communication, he responds right away. He is knowledgeable and he communicates in layman terms, so I can understand. He understands the whole ball of wax."

Caralee C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I loved the way they worked. They got it done quickly and efficiently. They didn't leave too much of a mess."

Carol A. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their work and their workmen"

Diana C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was just the whole crew, they were very personable. They fixed the problem very quickly. We were able to go home sooner than expected. He followed up with us, stayed in touch, and he returned our calls."

Diana C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, professional, and accurate with their estimate. The crew was competent."

Elvernetta H. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Prompt service, their customer service, and their workmanship, I liked their follow-up. They walked the final walk-through with me. The manager asked me if I was satisfied. They wanted me to be happy. They were on top of things. Their office called to let me know what would be happening and who would be coming. Their office was in contact through the whole project. They were very cordial on the phone. I appreciated that."

Jill D. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, they do what they say they are going to do, they don"

Jim S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. They kept me notified of what they were doing at all times."

John B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They talk to me."

Kathleen V. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very professional and a nice gentleman. He is very personable and he makes the process very easy. He is available whenever I need him. He is accountable for everything that goes on. All around, he is a nice guy."

Kim S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He took care of all of the customer service issues that I had with my insurance company. There were some discrepancies about the adjuster not coming out a second time. He spoke with the adjuster so that the job would be done fairly and right."

Lillian B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were so thorough with writing out what work had to be done. If there were any questions, they would ask us about them. They were very pleasant and agreeable. They got the work done rapidly."

Michael S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought everyone on the team was professional. They were punctual and reliable."

Richard B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think what I liked best about him was that when we called him and when he said he was going to be there, he was actually there. He was very efficient with what he did."

Ron T. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, the timely manner in which they not only gave me the proposal, but had the work completed."

Sarah G. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were so much better than the companies my insurance company used. They cleaned up, they returned my phone calls, and they followed up."

Steve J. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and they kept us really informed. When things weren't exactly to our liking, instead of making excuses, they did what was requested. They were really great to work with."

Virginia V. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt. They come, see, and tell you what you need. Everything is done exactly as they say. They do a terrific job."

Barbara V. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their businesslike approach, and they were prompt."

Bernadette G. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work was good, and they communicated well with us. They updated us with the status of the job. I thought they did great."

Brenda R. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His professionalism, and the work was great. I was satisfied."

Francisco Q. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was done well. They were fast, and the service was good. They did a good job."

Gerald D. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was neat and tidy with all of his work. He was also easy to get a hold of, and it was easy to get a response from him. He delivered as he said he would and on schedule."

Jack B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time, and they did what they were supposed to do. They were very professional."

Jarod S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work, he did a good job."

Jodi F. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He showed up when he said he was going to, and he did what he said he was going to do."

Ken M. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Price, workmanship and everything else, I thought they did a pretty good job."

Nancy S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His promptness, professionalism, and his quality of work"

Raymond C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His workers, as they were very dedicated to the job. The workers were very friendly, on time, and I thought they did very good work. I was satisfied with everything. "

Richard A. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"If something wasn"

R.A.H. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, clean, and they finished their work. Their one on one interaction with the homeowner is good. All aspects of their work is very good."

Roger M. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their attention to detail. They found asbestos underneath my linoleum. I only had one toilet. They went out of their way to assist me. I was very pleased. They went out of their way to make sure we had working facilities by the evening."

Terry H. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everybody was on time, polite, and very respectful of my space. I was very happy with their service."

Tony N. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did a great job, and he was very concerned about all of the things that I needed. I made a suggestion, and he was able to follow through with all of the things that I wanted."

William S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their pricing, the quality of service, the cleanliness, and their quick response time"

Debbie P. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did what he said he would do. He was always on time for all of his appointments."

P.C.C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very efficient and worked well with everyone."

Rose M. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very courteous and got down to work right away. He was very helpful, kind, and was constantly checking on his employees."

Elma D. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way they handled the estimate, and their workmanship was great."

Dan S. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, personable, and reasonable."

Y.W. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt. We had paint that was fifteen years old and was very hard to match, but they matched the paint really well."

Bill G. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was done in a very timely manner. The crew was very friendly, professional, and they cleaned up after themselves."

C.R. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service"

Ellis C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He always did what he said."

Derek C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His attention to detail, and he was quick to react. He was very easy to communicate with and very responsive. I just think he"

Carrie B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Professionalism, quality of work, and he did a great job."

Eddie P. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, clean, and they cleaned up their mess."

Leonard B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His ability to complete the job in a timely fashion. He is also very good with customers."

Kathy T. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His professionalism, he was just great to work with."

Mrs. V. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When they said they were going to start the job, they did. They didn"

Jan A. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was dependable, on time, courteous, and he did good work. "

Phillip Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was fast. He got out there and got the job done."

Carolyn M. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was honest and completed his job when he said he would. He was prompt and had good communication."

Sinde B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their cleanliness, everything was picked up and they never left a mess. They always explained things to me if I was confused about something, or misunderstood what they were doing."

Tamara B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very efficient, very clean, good communication"

Robert L. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was prompt and did good work."

Nancy C. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His honesty, and he gets the job done on time. We've used him twice, and he"

Bill B. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was good at doing what he said he would do, on time and on schedule. He was just very easy to work with."

Bob O. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He followed through, and he was prompt."

Michael L. Verified K2 Flooring Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did good work, and he was on time."

Barbara V. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do a fine job. They are polite, they show up on time, and they do good work. "

"They stick to their schedule, and they clean up."

Ben G. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Prompt, prepared, and thorough"

"They showed up on time."

Bob W. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It was satisfactory. I would recommend them."

"They were here promptly, the same day that I called them. They got to work right away. They knew exactly what to do and where the damage was done. They informed me about what was going on."

Brenda B. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are reputable and trustworthy. They do very good clean-up. We will definitely use them again."

"Professional and easy to talk to"

David S. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were on time, and they did a good job."

"Their work was well done."

Deborah P. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Use them. Don"

"There were so many things, how well they communicated, the quality of their work, their promptness, and the skills of the individuals. Honesty, and they did what they said the would do."

Mark L. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were speedy."

"Friendly"

Randal I. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Very professional, and they did so many things right. They were very responsible, timely, and on budget."

"The quality was very good, but what really made them stand out, was their integrity. They accidently drilled through a wall. When I called it to their attention, it was the very next thing that they did. They were very attentive. They were there throughout the design process."

Alfredo P. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They really cleaned the house. One employee did a really good job. They were very courteous and they listened to my concerns. They did well."

Cathi V. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:"He showed up and took care of what I needed."

John M. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. I liked the level of communication and the fact that he could make any changes we wanted. The project was done at a high level of quality."

Kathleen C. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was efficient. He called back promptly and he took care of the work. He and his people were trustworthy. I felt confident that he would get the job done, and he did. He's done everything from a $200 job to a $125,000 insurance job for us."

Linda C. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were pretty reasonable as far as price goes and reliable. They were clean, on time, and they finished the work when they said they would. "

Linda R. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very on top of things. Professional, on time, clean, and they seemed genuinely concerned with our satisfaction."

Pat H. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"This was an insurance job. I wasn't familiar with them, but they were very professional and they did everything they said they would do. I was very satisfied with them."

Jim S. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their quality of work, the carpentry work is done the way it should be. Their people are meticulous."

John C. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was willing to take us to a completed house to see his work before we started. He was easy to work with. He did what we asked. I thought he communicated well as to when the guys were coming to do the work. I also liked the completeness of his estimate. He was the most thorough of the four bids we got. He was neat and polite. Any problems were quickly resolved. It was a good experience. We definitely will use him again. He did not cut corners. What he did was correct. He did things well. The subcontractors that he used were good too. "

Kathy S. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Reliability, quality, and honesty"

William R. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very neat and very clean."

Cici M. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were timely."

Flora R. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They helped us with our problem. Kenneth was a very nice person."

Hugh J. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They kept their commitments. We were satisfied with the work that they did."

Katie C. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Follow-through and communication"

Kathy M. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Timeliness"

Dave G. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was upfront and made everything clear. He was on schedule and timely. He met my expectations."

Gloria H. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was pleased with the overall service. I liked dealing with Kenneth. He was very polite and straightforward. It got done when he said it would be done. Overall, I would not hesitate recommending him. Being a woman having to deal with that, they were easy"

Ray S. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had an upfront price quote. They were willing to work with the customer, and willing to make adjustments when necessary."

Richard K. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came in, did the job correctly, and they were on time."

Linda F. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was always on time, and he did a great job."

Ernis C. Verified K2 Flooring Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He"

Benjamin L. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would say they were a pretty stand up company. I used them because I got a good feeling from them. I would say to get an estimate. Generally, they've been good to work with."

"I liked to go out there and deal with them. They were pretty responsive."

Jim B. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Quick, efficient, and a pretty good final result"

"Quick, efficient, and a pretty good final result"

Gavin H. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They're good people."

"They were very prompt, they answered my questions, and they did what they said the would do."

Anthony D. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did the job well. I was happy with them."

Ben L. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I seemed to be getting pretty good answers from them, what things would cost, etc. They were willing to work with me. Things went fairly well."

Bob R. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The work they did was fine."

Bruce R. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and cooperative. They were very prompt in getting the work started and done before winter time. They had to do it while I was at work. They did a good job of making sure everything was taken care of."

Jim S. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're well organized."

Ben K. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It seemed like they got the job done."

Debbie V. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They brought in an expert for every little thing that needed to be done. The job was bigger than we expected. They brought in the right people for everything we needed to have done. The guy that came out to do the original estimate was great. I really liked him. He made me feel really confident."

Jane M. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service"

Pat S. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, fairly expedient, and they kept the place clean while they worked. I thought they did a pretty good job."

Phyllis T. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He delivered quickly. He did what he said he would do."

Robert D. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He seemed to know what he was talking about. He gave references to other customers. I could call anytime with questions, and he would always call me back."

George M. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He used his talents to do a good job on the installation of the sink."

Irma G. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Quality work"

Tricia B. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked Ken and the way he conducted his business."

Larry B. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He came out and looked at it, then came back and got it done."

Gary S. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the responsiveness, and the crew was fairly professional."

Mrs. S. Verified K2 Flooring Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their quick response"

Elijah G. Verified K2 Flooring Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"The work is excellent."

"I liked Bob, one of their foremen. There a couple of workers who were excellent. Ken came out and had them redo some of their work."

Judy N. Verified K2 Flooring Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They got the roof job done pretty quickly. They were nice and honest."

Mary G. Verified K2 Flooring Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Quick and reliable"

Esmeralda C. Verified K2 Flooring Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"He did a good job."

Alice T. Verified K2 Flooring Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They came on time, did their work, and did a nice service. He had nice people."

Patricia B. Verified K2 Flooring Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"Mr. Turnage was a very personable man. He was not abrasive with me at all."

John B. Verified K2 Flooring Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"I think if you don't have a custom built house, they are okay. Our house was custom built, and they didn't know how to handle it."

"They were friendly."

Paulette P. Verified K2 Flooring Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"When we had a problem with them, the owner came out and tried to rectify it. He was very nice and tried hard to make us happy."

Hazel C. Verified K2 Flooring Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They followed through and made it right."