Independently Rated Highest in Quality
F i f t e e n t h
Consecutive Year
Originally Earned:
October 2002
We declare that John R. Licking, DDS HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #186
(408) 341-9958
877 West Fremont Ave., Suite C3
Sunnyvale, CA 94087
Dr. John Licking is a veteran of the dental industry.

John R. Licking, DDS is a Sunnyvale-based provider of cosmetic and family dental services, including regular cleaning, prevention programs, teeth whitening, crowns, bridges, fillings, veneers, periodontal exams and therapy, and x-rays. It’s also one of the few dental offices in Santa Clara County to offer Ozone anti-decay treatment, which uses ozone gas and its powerful antimicrobial properties to reverse tooth decay and treat gum infections.

Dr. Licking graduated from the University of Southern California School of Dentistry in 1970. He attends numerous continuing education classes each year and is a member of the Peer Review Committee of the Santa Clara County Dental Society, which follows the standards for ethics and professionalism in dental practices.

Because he stays current on the industry’s technological advancements, Dr. Licking’s office is able to offer its patients the latest oral care treatments, including the Laser Cavity Finder and cutting-edge gum care rinses. “We also use the CEREC system to manufacture crowns in one appointment, digital x-rays to reduce radiation and intraoral photography so patients can see what’s going on inside their mouths,” adds Dr. Licking. 

Company Philosophy

“We don’t just provide clinical dental work; we offer top-quality care in a comfortable and gentle office. We make every effort to promote the health and long life of our patients’ teeth and gums. Our environment is extremely friendly—if you’ve never experienced a friendly dental practice, you may actually be surprised at how warmly you’re greeted, gently cared for and treated as a member of our family.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

General Dentistry

CEREC

Comparative Summary

In his 40 years of practicing dentistry in Santa Clara County, Dr. John R. Licking has built a reputation that, above all, is based on care for his patients. “We treat our patients like family,” he confirms. “That’s the major difference we provide.” Dr. Licking’s Sunnyvale practice remains at the cutting edge of dental technology. He’s one of the early...

Frequently Asked Questions

Q: What causes tooth decay and gum disease?
A: "Both are caused by bacterial infection."
Q: What can I do about bacterial infection?
A: "Removing bacterial infection starts at home with good oral hygiene and a balanced diet. It’s continued in the dental office by the efforts of your dentist and dental hygienist to promote, restore and maintain your oral health. Preventi...
Q: What are dental ozone treatments?
A: "Dental ozone is one of the most exciting technologies we’ve seen in our 40 years of practicing dentistry. It’s new to the U.S. market, but has been available in Europe for several years. The technique uses the anti-bacterial prop...

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Industry Info

Unlike a lot of professions, you can be assured that anyone practicing dentistry has extensive technical training.
“Most dentists have the ability to practice fine dentistry,” says Dr. John Licking, DDS of Sunnyvale. “What makes a difference isn’t their training and ability, but the care they provide. Care isn’t something that...
Findings based on statistically reliable research from 482 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 482

Diamond Certified Qualification

Based on 482 customer surveys, we declare
John R. Licking, DDS
has passed all rating steps and has earned
The Diamond Certified Award
No. 186
Continuously qualified since October 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Aaron B. Verified Customer Name
"He's easy to communicate with. He's knowledgeable, gentle, and very friendly. I've been going to him since I was a teenager, and I'm an adult now."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

John R. Licking, DDS
877 West Fremont Ave., Suite C3
Sunnyvale, CA 94087
(408) 341-9958
(408) 736-6100 fax
DCID4087366255

Mon –­ Wed: 7am – 8pm
­Other: 24-Hour Emergency

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

John R. Licking, DDS
40
7
21321
Liability Insurance, Workers' Compensation
American Dental Association (ADA), California Dental Association (CDA), Santa Clara County Dental Association (SCCDS)
1976
General Dentistry
CEREC
Families, Individuals
Workmanship Guaranteed
CareCredit Health Financing
Santa Clara Dentists

Photo & Video Gallery

Survey Responses For

John R. Licking, DDS

John R. Licking, DDS: Average 9 out of 10 based on 482 unique customer surveys of customer satisfaction.
Aaron B. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is the only dentist I would ever consider. He makes me feel safe and I know I will be taken care of. I'm in good hands."

"He's easy to communicate with. He's knowledgeable, gentle, and very friendly. I've been going to him since I was a teenager, and I'm an adult now."

Mr. C. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say he's very professional, he always takes his patients into consideration, and his dental equipment is up-to-date. I've been a patient of Dr. Licking for 20 years. His office staff is very friendly and easy to have a conversation with."

"He's able to identify what I need and direct me in the direction to meet that need. In other words, if he can't do it for some bizarre reason, he'll recommend someone who is able to."

Jesse I. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend him to any of my friends. Overall, he's just great, he really takes care of me, and he's pretty personable."

"The fact that he treats me very well, his staff makes me feel comfortable, and they make me feel like I don't have to worry about bills, or paying them right away."

Juan B. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think he's a great dentist. He's knowledgeable, personable, and thorough."

"He makes me feel comfortable."

Judy B. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very good. I've seen him twice, and so far, so good."

"I like that he'll actually spend the time with me to answer my questions."

Julie R. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's not one of those scary dentists, which is always a huge plus for me. I'd say that his staff seems competent, responsive, and accommodating."

"I just get the sense that he genuinely likes helping people, and that says a lot to me."

Kirk E. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend having him as a dentist."

"He's courteous and very gentle. My family has been going there for a combined total of 25 years."

Laurie L. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very kind."

"It's a clean, organized, sanitary office. I always feel very welcomed by Dr. Licking and his staff."

Lima M. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He has a very personal service. He actually remembers me, without having to look at my file first. He's polite, informative, and careful."

"He's very caring and very easy to communicate with. I also really like Annie, who is at the front desk. "

Luke G. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a great dentist. He's caring, he shows concern for his patients' well-being, and he's always friendly to speak with."

"He's informative, friendly, and caring."

Michael K. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a '10'."

"He listens and he cares."

Rhonda G. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"My whole family has been a patient there for 15 years."

"His office staff is fabulous, and so is he. I feel like they really care, and they're empathetic."

Ruben M. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does a good job, he's very nice, and the people who work there are personable."

"He's really nice."

Ruth E. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He is actually a real dentist, who won't cheat you."

"I just like the whole shebang. I love the work he does. He's amazing."

Samuel B. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very thorough and knowledgeable in what he does."

"I just like his personality."

Sandra M. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've told plenty of my friends that he's a kind and gentle dentist. He minimizes the pain as much as possible and he's very competent."

"I like best that he's kind and gentle. He works very hard to minimize the pain. I think he's perfect."

Sanjeeva C. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He has a very clean, sanitary office. He's conscientious, knowledgeable, and has been doing dentistry for quite some time."

"I like how friendly and courteous he is. His office staff is friendly, knowledgeable, and accommodating. The lady at the front is personable and has a warm smile."

Allan M. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very pleasant and does good work. His staff is very pleasant too."

"He's open to alternative methods of treatment. It was a good experience."

Allison B. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was blown away. I actually look forward to my next filling when I get to see everyone there."

"I felt very cared for and the people there were very sweet to me in a genuine way."

Baljeet B. Verified John R. Licking, DDS Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's an excellent doctor with a very good ethic. I would like to refer other patients to him."

"The service was good. He was on time and did the work on time. He was very professional. My experience has been very good. "