Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
April 2005
We declare that John A. Manuel Construction HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #658
(510) 357-5177

Having started in the foundations area of the construction business in 1970, John A. Manuel received his college degree and then returned to the construction field in 1984, preparing estimates for remodels. This gave him the strong background that he utilizes every day in his own contracting company, which he has owned and operated since 1990.

Company Philosophy

"What differentiates my business are the very strong subcontractors that I use. For my part, I'm very detailed when I quote a job. I explain the entire process, step-by-step, both verbally and in writing to make sure that everything is extremely clear. I champion the homeowner's rights, and always focus on their needs.

Unlike so many other contractors in the industry, I believe in returning phone calls. My personal attention to customers generates goodwill, which goes a long way. I can honestly tell you that this business is not devoid of problems. If there's a problem, I resolve that problem as soon as possible. I've always believed in going beyond the call of duty to make sure that everything is done right and do everything I can to avoid surprises for my customers."

Serving San Leandro, Castro Valley, Hayward, San Lorenzo, Union City, Newark and Fremont.

Large Residential Rehabs
Kitchens
Bathrooms
Commercial Tenant
Improvements
ADA Upgrades

Findings based on statistically reliable research from 32 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 32

Diamond Certified Qualification

Based on 32 customer surveys, we declare
John A. Manuel Construction
has passed all rating steps and has earned
The Diamond Certified Award
No. 658
Continuously qualified since April 2005.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I liked his attitude, and he was very good at communicating with me."

–Nancy M.

"They have a high level of communication. I say this because he spent a lot of time finding out my needs and asking my opinion."

–David K.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

John A. Manuel Construction
(510) 357-5177
(510) 483-5552 fax

Mon - Sat: 7am - 7pm
After hours by appointment

Serving San Leandro, Castro Valley, Hayward, San Lorenzo, Union City, Newark and Fremont.
656336
Liability Insurance, Worker's Compensation

John A. Manuel, Owner