Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
February 2009
We declare that JCM Paint HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1505
(408) 605-7348

JCM Paint provides interior and exterior painting services for residential and commercial clients in Santa Clara and San Mateo Counties. For interior projects, the company can remove acoustic ceilings and retexture and paint crown molding, baseboards and trim. For exterior projects, it offers high-pressure power washing and uses spray and back-roll methods to create high-quality prime and finish coats.

Owner James Min spent years working under the auspices of other industry professionals before earning his own contractor’s license. He founded JCM Paint in 1985 to blend his technical skill, business savvy and flair for customer service.

Mr. Min says JCM Paint takes an old-fashioned approach to painting. The company meticulously prepares surfaces before applying any paint, an approach that includes thoroughly cleaning and scraping, fixing imperfections and priming. It’s also careful to remove fixtures, mask windows and doors, and shield plants, floors, walkways and other nearby areas. Other services include same-day responses for estimate inquiries and general painting questions, comprehensive itemized proposals, assistance with moving furniture away from walls or out of rooms, and complete clean-up once a project is finished.

Company Philosophy

“We work hard to give our clients positive results and earn their referrals. We pride ourselves on offering more than is expected of us, from using oil primers for added durability to ensuring that paint deeply penetrates surfaces. We never settle for anything but the best products, and our complaint-free status is a testament to our workmanship and business approach.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Acoustic Ceiling Removal
Baseboards & Trim
Crown Molding
Custom Textures
Interior & Exterior Painting
Power Washing

Findings based on statistically reliable research from 83 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 83

Diamond Certified Qualification

Based on 83 customer surveys, we declare
JCM Paint
has passed all rating steps and has earned
The Diamond Certified Award
No. 1505
Continuously qualified since February 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Joe H. Verified Customer Name
"How he responded to anything that came up. He wasn't dogmatic, saying "That's just they way it is." He answered our questions. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

JCM Paint
(408) 605-7348
(408) 996-7237 fax

Mon - Fri: 8am - 6pm
Evenings and Weekends: By Appointment

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

854388
Liability Insurance, Worker's Compensation
James Min, Owner

Photo & Video Gallery

Survey Responses For

JCM Paint

JCM Paint: Average 8.8 out of 10 based on 83 unique customer surveys of these open ended questions.
Joe H. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He was really good and so pleasant to work with."

"How he responded to anything that came up. He wasn't dogmatic, saying "That's just they way it is." He answered our questions. "

Joe H. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does a great job and is easy to work with."

"He's very adaptable. He doesn't get ruffled."

Sheila B. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are easy to work with, thorough, punctual, and definitely very reliable. From the first appointment for the estimate until the job was done, they were on time for everything."

"I've used him twice. He is easy to work with, and he is a very good listener."

Tom K. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I felt that the quality of the work was very good. It seemed like he knew what he was doing."

"He was very sweet."

Tony M. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He does an excellent job. He even helps with everything, including moving furniture."

"They do an excellent job."

Maureen W. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, neat, courteous, and they did what they said they were going to do."

Rosemarie W. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, they cleaned up after themselves, and they did a fantastic job. I am very pleased with their work."

Stephen R. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was so pleased with what he did that I took pictures and sent them to him. I found him because a friend of mine was having his house painted. I asked him to take a look at my place when he was finished. He came over the same day and took care of business. I have no hesitation in recommending him. I have his business card and he is the only one I will call any time I need painting done."

Anup S. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did a very thorough and professional job all the way through."

Bill G. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out and did what they said they'd do. They got it done in a very short period of time."

Charles E. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was a beautiful job. James is a hell of a painter and an absolutely great guy."

Edward J. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave me the price, came in and did the work. Everything was clean. Everybody loves it. It was a terrific bargain."

Heidi K. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's always been very good for us. We keep James in our books. He's very thorough, he explains a lot and works with us on the price."

Jaco F. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was prompt. He did what he had to do. He finished it when he said he was going to finish. I didn't have any problems with him."

Jacquelyn C. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I could talk to him. He did a superb job. I didn't have to look over his shoulder all of the time. He does it how you want him to do it."

Jeanne S. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"This was the second time I have used them. He was prompt and he got the job done in the time that he said he would. He is a very nice and honest guy. The prices are fair and the two workers with him are very good."

Jeh M. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm going to use them again soon. They are extremely professional and they do great work. I gave them the key to my house, and they were in and out within two days. They stuck to the quote, which was reasonable compared to the other quotes I got. They even did some patch work that wasn't included in the quote. "

Joann W. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He did very good work. He did exactly what he said he would do. He even did a few extra things without charging me."

John L. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think he did very well. The price was fair."

Kunbin Q. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive and the quality was very good. They did what they said they would do."

Kurt W. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their whole attitude, when he said he would be here, he was on time and he did a terrific job. We were so happy with him. He was very polite. I could talk to him because he listened. He does good work."

Mary M. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the way he did the job."

Michelle S. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their attitude. The guy I interfaced with was professional, responsive and very clear about what he was going to do. They did what they said they would do in the time that they said they would do it. They didn't change the price that they quoted me. They did a great job. "

Peter K. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the painting"

Rich F. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work, the painting itself was very good and they started and finished on schedule."

Thomas L. Verified JCM Paint Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, they did everything they said they were going to do, and the quality of the work was good. They did a great job."

Alex D. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them. I would be very happy to send them referrals."

"They are prompt, professional, and efficient. They deliver as promised."

Lance G. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"On time and easy to work with"

"We agreed on colors."

Robert G. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He does it right."

"He takes the time to do the job right."

Wayne Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They deliver on time as promised."

"The paint quality"

Curt C. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was friendly and he gave us an accurate quote. He came when he said he would and he cleaned up after himself."

Dan V. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that he did what he said he was going to do when he said he was going to do it. He was professional and thorough."

Hope T. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He is very direct. If there were little problems, he would have taken care of them. He did a fine job. I've had him do 4 different jobs for me, both inside and outside."

Jo A. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was actually trying to get the paint job done fairly quickly before the storms came in. That was before the holidays. He was able to accommodate us very quickly. I was very glad we were able to get it all done. I had three different bids, but his was the most reasonable, cost effective, and time effective. They did a good job with everything. "

Kirk W. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They started and finished when they said they would. I would say I was very satisfied."

Melinda L. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very quick."

Ruber Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was pretty responsive and accommodating when it came to my time frame for what I needed to get done. I thought they did a good job."

Sheldon C. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was easy to work with. He did what he said he would do and he was very straightforward with me."

Vipul V. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, they did the job cleanly, and they started and finished on time."

Wendover B. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The price was very good. They worked very quickly."

Ashok K. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The pricing was good."

Bennet R. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of work and the customer service, scheduling was great."

Duane H. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do."

Gayle M. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very nice, very clean, and they did whatever I asked them to do."

Hope C. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very punctual. They did what they said they would do and their prices were reasonable. They were very nice and they did good work."

Jack D. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick and neat. The job was done well."

Karen L. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did all of the moving. I didn't have to dismantle my house and they got it done quickly."

Linda T. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He did it fast. He did good quality work. He was very accommodating and helpful."

Patrick O. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were quick, and they responded to everything I asked. If I didn't like something, they would fix it."

Richard R. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were punctual and they completed the job ahead of schedule. "

Saeed A. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very considerate and they did a good job."

Theresa L. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and prompt. They did a nice job."

Wayne I. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He did what he said he would do in a timely manner. They were really clean."

Yim C. Verified JCM Paint Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, very fast, and very committed to their work."

Al S. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He was a nice man who was really easy to work with."

"He came through when he said he would, and the price was reasonable."

Albert J. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are easy to deal with, and they are responsible."

"I thought that the work was satisfactory, and the price was good."

Vivian L. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"He got the job done very quickly."

"How fast he did the job"

Bob F. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very adaptable to our specific needs. They did some actual wood rot type of work for us, which is not normal for what they do on a day-to-day basis. "

Hilario C. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He painted okay. He was on schedule and he finished the job. "

Jhon P. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were on time and they did a good job without leaving a mess. They cleaned up when they were done."

M. A. S. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They paid attention to detail and did a thorough job."

Sonja C. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought he was really honest and the price was very reasonable compared to the other people that submitted bids."

William G. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their work is always good quality. He chooses the best paint. I think you get what you pay for. He does what he says he is going to do. His prices are good and in keeping with what he does. He is the only guy I use for painting now. I have used him several times and have referred him to family and friends."

Daniel S. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The time frame that their fleet completed their job in"

Don M. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their promptness. They completed the job when promised. Also, I liked their value."

Harjit S. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were really easy to work with. I basically got what I expected. There were no surprises. I was happy with what they did."

Lan L. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were quick. Their prices were reasonable and they did a quick job. When you ask them to come in, they come in and finish quickly."

Lynn H. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good job very quickly."

Marie H. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were there every day. They were dependable."

Matt R. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very quick and the price was reasonable."

Mimi V. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were reliable and the quality of the work was above average."

Min C. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did the work fast."

Stan P. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The promptness of the service"

Steve D. Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We had a strange request to paint our house a certain shade of green. Our house was white. They sprayed it and did what we thought was a good job. When the owner came by to check it out, he did not like it. He said it looked 'blotchy'. He actually had them do it again. The second time though, he had them roll it. He did not charge us anything extra. We felt that he went above and beyond in customer service."

Togami Verified JCM Paint Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did everything that we required. "

James T. Verified JCM Paint Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"He was friendly, he had references, and he was willing to work with us."

Mary Verified JCM Paint Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked his attitude. He smiled and was willing to listen. A couple of his workers are really good."

Marilyn C. Verified JCM Paint Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They were speedy. They did it all in one day. "

Sherre S. Verified JCM Paint Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably priced."

Jaunell W. Verified JCM Paint Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"The guys were nice."

David F. Verified JCM Paint Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"It was about three years ago. They were reasonably priced."

Georgia M. Verified JCM Paint Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Nothing"

Mike B. Verified JCM Paint Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They were quick."