Independently Rated Highest in Quality
S e c o n d
Consecutive Year
Originally Earned:
August 2016
We declare that JC Garage Door Center HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2380
(707) 654-4153
405 Railroad Ave, Suite D
Suisun City, CA 94585
Juan Caballero, Owner

JC Garage Door Center provides, installs and repairs garage doors for residential clients in Solano, Napa, and Contra Costa Counties. The company’s Suisun City showroom features a wide variety of door products made by industry leaders like LiftMaster and Carriage House Door Company, and its technicians are available 24/7 to handle emergency repairs.

Owner Juan Caballero says JC Garage Door Center’s customer-oriented business practices have allowed it to maintain a loyal clientele base that’s quick to refer the company to others. “We don’t just try to sell doors to our customers—we take the time to educate them about the products they have in their homes and show them how to keep them in good shape. Our clients know we’re not going to push them toward things they don’t need, and they really appreciate that type of honesty.”

JC Garage Door Center’s meticulous approach to quality control includes providing every job with the hands-on expertise of Mr. Caballero himself. “My sons do all the installations and repairs, and they’re well-trained and know how to do the job correctly, but I still recheck everything to make sure it’s perfect,” he says. “By going the extra mile, we’re able to ensure the long-term satisfaction of our customers.” 

Company Philosophy

“Our clients always come first, no matter what. They keep our business alive, so we do everything we can to meet their needs and accommodate their schedules. Ultimately, we want them to think of us as a great company that always does a great job.”

Serving Solano, Napa, and Contra Costa Counties including Fairfield, Vacaville, Suisun City, Vallejo, Benicia, Dixon, Cordelia, Green Valley

Garage Door Sales, Installations & Repairs
Garage Door Openers

First United Door Technologies; Carriage House Door Company; Amarr; Northwest Door; LiftMaster

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for garage door companies that have earned the prestigious Diamond Certified award. For JC Garage Door Center, the best way to consistently ensure customer satisfaction is to provide every client with honest, high-quality service, regardless of the extent of the work. “This company was...

Frequently Asked Questions

Q: How soon can you get here to fix my garage door?
A: "It depends on how far out we’re booked. When you call, we’ll check our schedule and give you the soonest spot we have available. "
Q: How much does it cost to install a new garage door?
A: "It depends on the type of door you want. We always recommend investing in a high-quality door—that way, you only have to buy it once rather than over and over again, which tends to happen with cheaper doors. "
Q: Do you install quality products?
A: "Absolutely. We only install long-lasting products made by top manufacturers. "

Map

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Industry Info

If you’re considering installing a steel garage door, make sure you understand your options.
Besides aesthetics, an important attribute to look for in a garage door is durability. In this regard, a steel garage door offers the most cost-effective option, providing maximum durability for a reasonable price. However, when it comes to choosing...
Findings based on statistically reliable research from 101 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 101

Diamond Certified Qualification

Based on 101 customer surveys, we declare
JC Garage Door Center
has passed all rating steps and has earned
The Diamond Certified Award
No. 2380
Continuously qualified since August 2016.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

V. S. S. Verified Customer Name
"I liked the rapid response time. I'm really satisfied with the work they did. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

JC Garage Door Center
405 Railroad Ave, Suite D
Suisun City, CA 94585
(707) 654-4153
DCID7077326764

Available 24/7
Showroom:
Mon – Fri: 2pm – 5pm
Sat: 10am – 2pm

Serving Solano, Napa, and Contra Costa Counties including Fairfield, Vacaville, Suisun City, Vallejo, Benicia, Dixon, Cordelia, Green Valley

Juan Caballero, Owner
27
4
937158
Liability Insurance, Workers' Compensation
California Operator & Door Association (CODA)
2009
Garage Door Sales, Installations & Repairs, Garage Door Openers
First United Door Technologies; Carriage House Door Company; Amarr; Northwest Door; LiftMaster
Residential
1-Year Labor Warranty on Door Installations, Manufacturers’ Warranties on Products, 30-Day Warranty on Repairs

Photo & Video Gallery

Survey Responses For

JC Garage Door Center

JC Garage Door Center: Average 9.7 out of 10 based on 101 unique customer surveys of customer satisfaction.
V. S. S. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they responded fairly quickly, they are fairly priced, and they did the job right."

"I liked the rapid response time. I'm really satisfied with the work they did. "

Karen R. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely recommend them. They are very knowledgeable and helpful. "

"They know a lot about custom garage doors. I had to get the glass replaced in my door in town, and they cut it wrong, so I called JC and they were able to fix it without any problems, and it's a difficult door to handle. I would like them to add on to what they did for me in the future."

Mila H. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would hire them. I'm very pleased with his work."

"He was thorough, he did his job, he was done, and he left."

Max D. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job for us. "

"I liked the quality of their work. "

Chuawcey M. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. I've used them consistently in the multiple properties I own. They're great."

"The quality is above average. I enjoyed their service and I'd use them again."

Terry D. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good, thorough, and fair. I would use them again."

"They did a good job. They were fast and quick and everything works. They were very good and I think they did a great job."

John S. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very satisfied with their work."

"They installed beautiful garage doors that I am very happy with."

Alfredo H. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very knowledgeable, helpful, and they worked around my schedule."

"They took all the old stuff I didn't need when they were done with the project. They also told me they could help me if I needed to replace or upgrade anything."

Amy D. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've given their name out to plenty of friends who have asked about it."

"They were very responsive, they obviously knew what they were doing, they were very helpful with giving us suggestions, and they were just good guys."

Victor R. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They showed up on time, did the job for the estimate they quoted, and cleaned up afterwards."

"I liked the short time between when I called them and when they showed up to do the job."

Stephanie J. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought he was fair and honest."

"The owner was very personable. He listened to my concerns and told me what I needed. He didn't try to sell me anything, he just came and fixed what was needed. I was very satisfied."

Santiago C. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good company, good everything"

"Good company, good everything"

Raquel C. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good and I would recommend to use them. I am in real estate and I refer my clients to them. "

"He was prompt and did a great job. He also recommended other contractors who knew what to do."

Jay A. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were fast and they did a good job."

"I liked the quick service."

Bernard H. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job. They do it quickly and they are on their way."

"They did what they said they are going to do. I was satisfied."

Kathleen O. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job and I thought they were very courteous."

"They came out the day I called them."

Daniel B. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You can't beat them."

"They are efficient, on time, and easy to work with."

Bill M. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have outstanding personnel and do outstanding work."

"They came here on time and did the work very well. They were very efficient. "

Donald B. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They were fast and their work was good."

Tom W. Verified JC Garage Door Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are one of the best in the county. I had several people repair my garage door. They were the cheapest and they were honest. Everyone else was trying to sell me their products and they couldn't guarantee their work."

"I liked his personality and promptness. I also liked the prices."