Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
March 2009
We declare that Janet Bell and Associates HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1522
(650) 918-6940
3475C Edison Way
Menlo Park, CA 94025

Janet Bell and Associates offers landscape design, construction and maintenance services to residential clients throughout the Peninsula and Santa Clara County. The company uses its in-house design capabilities to create customized patios, walkways, decks, outdoor kitchens, fireplaces, fountains, gazebos, arbors and more. Its maintenance services include pruning, trimming and deadheading; weed removal; organic garden disease and pest treatment; and planting.

Owner Janet Bell has an extensive landscaping background—she earned her landscape contractor’s license in 1988 and managed construction projects for high-end residential landscaping companies in Santa Monica and the Peninsula before establishing Janet Bell and Associates in 1996. Ms. Bell says her company’s attention to detail allows it to successfully fulfill clients’ needs and expectations. “We work with them on every aspect of their projects and follow through to the end.”

Janet Bell and Associates prides itself on staying updated on industry trends, including new materials and cutting-edge planting and irrigation techniques. The company utilizes sustainable landscaping practices and products, including organic soil amendments and drip irrigation. To see examples of her firm’s past work, Ms. Bell invites potential customers to visit www.janetbellassociates.com.

Company Philosophy

“We collaborate with our clients and involve them in their landscaping projects to create environments that are true to their visions. We make the most of any budget. The end result of our work has to be completely satisfactory to our clients; if they don’t love their projects, we’re not finished.”

Serving all of Santa Clara County including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy.

Landscape Design
Construction & Maintenance

Netafim Irrigation
Rainbird
Weathermatic

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for landscaping companies that have earned the prestigious Diamond Certified award. For Janet Bell and Associates, the key to achieving and maintaining high levels of customer satisfaction is simple: take a comprehensive approach to each project that ensures every aspect is of the highest...

Frequently Asked Questions

Q: How much will it cost to complete my landscaping project?
A: "Since we’re a design/build firm, we have to address the design of your project before we can give you an accurate estimate. However, if you tell us your budget before we start working on the design, we can work within your expectations...
Q: When can you start my project?
A: "That depends on the scope of the work. Once you make all the necessary decisions, we can create a detailed schedule and get started. We’re very practical about how long the process will take, so we always come up with realistic schedul...
Q: What are the benefits of working with a design/build landscaping contractor?
A: "Having a designer available during the construction process is valuable because it optimizes the quality control process. If you have a separate designer who just provides you with a plan, you’ll have to get bids from landscapers and d...

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Industry Info

Installing low-water plants in your garden can help you save water, energy and time.
Gardens that incorporate native, drought-resistant plants have become increasingly popular throughout the Bay Area in recent years, both because of their water saving abilities and their low maintenance requirements. Some people think eco-friendly...
Findings based on statistically reliable research from 130 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 130

Diamond Certified Qualification

Based on 130 customer surveys, we declare
Janet Bell and Associates
has passed all rating steps and has earned
The Diamond Certified Award
No. 1522
Continuously qualified since March 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Barbara F. Verified Customer Name
"She's really easy to spend time with."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Janet Bell and Associates
3475C Edison Way
Menlo Park, CA 94025
(650) 918-6940
(650) 369-3401 fax
DCID6503693400

Mon - Fri: 8am - 4:30pm

Serving all of Santa Clara County including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy.

Janet Bell
27
10
Association of Professional Landscape Designers (APLD) Certified
608241
Liability Insurance, Worker's Compensation
Association of Professional Landscape Designers, California Landscape Contractors Association (CLCA), Garden Conservancy
1994
Landscape Design, Landscape and Hardscape Construction, Swimming Pool and Spa Construction, Irrigation and Landscape Maintenance
Netafim Irrigation, Rainbird, Weathermatic
90
Residential
1-Year Guarantee on Irrigation Systems, Plant Materials Guaranteed for Six Months to One Year Depending on the Plant

Photo & Video Gallery

Survey Responses For

Janet Bell and Associates

Janet Bell and Associates: Average 8.6 out of 10 based on 130 unique customer surveys of these open ended questions.
Barbara F. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"She's very knowledgeable, and she listens well to a client's ideas and needs. She has great men working for her who do big landscaping projects and a good maintenance crew."

"She's really easy to spend time with."

Bruce M. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've recommended her without reservation to several people. We had used a different landscaper before her, and she is so much better. Her price is more reasonable too."

"She makes my wife happy."

Erin C. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"She is thorough, a great designer, and her work is amazing."

"She was dependable, she finished on time, and she created an absolutely beautiful garden."

Jerry V. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"She's very professional. I really like her workers. They are nice, helpful, and they keep things clean and picked up. I like her staff. She hires good people."

"She is easy to deal with. She makes it a very pleasant process. She is very good at executing my vision."

Joel L. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"She conscientious and dedicated."

"She's personable, honest, and she has integrity."

Matthew D. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"She has great attention to detail, and she follows up on the things that she needs to. She has good taste and a good eye. She is a nice person to work with."

"She's a quality person, honest, open, and trustworthy."

Susan Y. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They communicate very well, they are reasonably priced, and their work is good."

"The communication, they give me information and let me know what was going on."

Barbara F. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was very attentive and excellent to work with. Her team did the construction and built a great backyard. I use them on 2 homes every week."

Christina M. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like her professionalism. She hires the best people to do the job."

Julie S. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do handiwork and they pay attention to detail. They see what needs to be done and they take care of it. They inform me about what they are doing."

Doug F. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work, the responsiveness and their communication"

Erin C. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She is just good at what she does. She is responsive and she creates a beautiful garden."

Janet D. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She understood what we wanted and executed what we were looking for. She had a high level of taste. The communication is always very good."

Pat V. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I really like working with Janet and the group that comes out here to work. They are very nice, very helpful, and very professional. They are easy to work with and easy to get in touch with."

Wendy L. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She listens and hears what her clients' desires are."

Linda K. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She is perfect."

Holly B. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Janet personally. I think her aesthetic tastes are good. She did a very good job. I think it is hard for a contractor to do everything, so I think Janet is a real professional. I will continue to work with her."

Ralph B. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personalized service"

Pamela M. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She listened to us and gave us exactly what we needed. She has been good about following up and answering any questions. She was wonderful to work with. I would recommend her to anybody."

Barbara C. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way everything turned out, she did a fantastic job for me."

Alison C. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She priced the job based on how much time it would take. The people were there the whole time and she was there supervising part of the time. I was able to communicate with her staff. The plant selection was great. I appreciated her recommendations."

Barbara F. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She has been working for me for twelve years. She took care of my first yard. She has also put in a large yard for me. She is fabulous. She follows through and her staff is great."

Becky G. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She is a good listener and she knows all of her plants very well. She has fabulous ideas and everything turns out beautifully."

Christina M. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"All of the workers were very qualified. Of course Janet was very good. She has good designers and a good crew."

Lissa F. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The variety of the plants, once things got going, they worked really quickly."

Debby H. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The design and the quality of their work"

Cindy S. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was on time and very responsive."

Julie S. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The detail work, we also like the personal pride that they take in their work."

Mary R. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Janet is really personable. She makes sure things are done when the customer wants them done. She will take an abstract concept, figure it out, and make it work. She does a great job."

Denise S. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have good communication. They return phone calls right away and they come out quickly when I set up an appointment. They also come up with thoughtful answers to our questions about landscape design. They are very knowledgeable."

Kelly B. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do good work. If I have comments or special requests, they are very responsive to them."

Elayna M. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very professional"

Fran K. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She did a good job and she was responsible. We could depend on her."

Connie A. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She is very professional and artistic."

Gloria D. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Janet and the professionalism of her staff. I have used her for gardening several times. She is very straightforward and conscientious about things being done right."

Pat V. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was easy to work with, she had a great crew, and she was very professional. She took my feedback on what I was interested in and gave me some creative input. It was wonderful. Anything they didn't do well, they took out and replaced. I would recommend her to anyone."

Wendy L. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They listen to their clients, they implement their client's desires, and they work with their clients."

Kathy K. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She is just great to work with. She is very reasonable and she listens to me. I think she works really hard to come up with a nice landscaping solution that not only fits my needs and desires, but also my budget. She does very nice work."

Kristine S. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She listens well and she is a very beautiful designer. She has an excellent crew that executes the way that she intends it to be executed. They are very courteous and respectful of the property and the property owner. They are very well trained and they do beautiful work."

Letty H. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Janet is very knowledgeable about plants. She has good taste and she pays attention to details."

Linda K. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The final product, she is a landscape architect and her landscaping is breathtaking."

Nancy D. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like everything. I love that they wear uniforms. They clean up nicely and my garden looks beautiful. They know what I want and they do it."

Laurel S. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is really about her. She is very responsible and she is a good designer. She really cares about her craft. She is sensitive about California natives and sustainability."

Lynda G. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have maintenance as well as design. She is creative, easy to work with, and knowledgeable. She is also friendly and fun. She does a really good job."

Lorraine B. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of her work is really great. She is really helpful and responsive. She responds to emails, which makes it easy to communicate with her. Her creativity is great. She really listens to what the client wants."

Barbara W. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the service. It was quick and responsive."

Rod K. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was an extremely conscientious, diligent, and very creative designer. We have had many compliments on our landscaping. She really did a great job."

Soussani T. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very knowledgeable, professional, and courteous."

Ted B. Verified Janet Bell and Associates Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are artistic. They know their business. They do the things that I want them to do. I have a gorgeous garden and I am very satisfied with the service they provide. I want my garden to be a certain way and they do a nice job. They are coming up with ideas of how to re-furbish the garden. I am looking forward to it."

Brian T. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"She's very knowledgeable about what she does. She is very detailed and thorough."

"Her reputation and previous work"

Brad H. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"She shows up on time, she does a lovely job, she has beautiful designs, and she does thorough maintenance."

"She had a very good vision for what we wanted. Whatever she designs is what you get."

Doug K. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend her."

"I liked that she listened to what we were looking for. She knows her business, her plants, and she makes good recommendations."

George H. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Her design work is beautiful. She is very knowledgeable. She is pleasant to work with and listens well."

"She has great artistic sense and makes great choices in plants and color."

Jan S. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I had her do specialized tree trimming, so I can't comment on her other services."

"Her staff is very professional. They do good work, and they are nice to deal with."

Lissa F. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She knew what plants to put where and it has all filled in very nicely."

Bob F. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people that work for her are good."

Catherine N. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She is good at listening and adapting to changes. She has good ideas."

Mary B. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"She has been consistently working for us for 15 years. We like the longevity of our relationship with her."

Emily E. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought she really listened to what we were looking for. She came up with a practical maintenance design and did it for a good value. We didn"

Dana S. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very responsive and honest"

Patty F. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people who work for her are very knowledgeable. They do what I want them to do."

Lisa S. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"High quality service and the price is fair, although it is not inexpensive. She is worth the price."

Brooke F. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their personalities"

Donald F. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I think they are all very competent, meaning Janet and her staff who come and do the work."

Liz G. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The design and the beauty, it is just spot on."

Jane W. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the landscaping very much. She was very good to work with."

Jill K. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very creative and professional"

Sabrina H. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The design was very good. Janet and her whole team were very responsive and very neat during the process."

Patti D. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I would say her total approach to the overall landscaping project, I liked her follow-up and follow-through. She was available for any changes. She was very easy to work with. I liked her accessibility and knowledge of plant material."

Ralph B. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They listened to what we wanted and incorporated our wishes into the plan for our landscaping project. They had good ideas."

Judi G. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their creativity. I also like the colors and choices of flowers. It is just very pretty."

Katherine C. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was very attentive."

Sunil M. Verified Janet Bell and Associates Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are responsive. They understand my needs and they are able to fill them."

Bob M. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"She is very professional, and she has a good crew. If I have a major problem and email her, she gets back to me very quickly."

"The most important thing is that the crew does a good job."

Bruce C. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"She's reliable. They show up on time, and things happen when they are supposed to, but it's a little bit pricey."

"The supervisors are knowledgeable."

Fred K. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"She offers a good sense of design and thorough planning. She listens and understands us."

"We have used other gardeners before, but they didn't understand what we wanted. Janet "gets" us. It's that rapport."

Harry P. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"It's somewhat expensive. Janet has never come out to check on things after planting the garden. She talked me into getting self watering pots, but I don't like them whatsoever."

"I liked the help she gave me with planting the flowers for the garden. She did a good job."

Kathleen H. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"She has a good vision of color and plants."

"I was satisfied with the results."

Charlotte B. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I think she is a good listener. She gets back to you pretty quickly. The crew is quite good."

"She was easy to talk to. I was able to give her my ideas, and because she is armed with a lot of knowledge, it was easy to get information from her."

Peter D. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Her design services are really great, but the maintenance is expensive."

"The difference between the before and after is pretty amazing."

Richard G. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"She's very organized. She has a good crew. "

"She is personable, responsive, very smart, and responsible. She takes care of things if there are problems."

Rick H. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend her."

"I think she will do what is needed to make things right if there are any problems."

Sophia Y. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"She seems to be a high-end landscape and maintenance person."

"She will work with your budget."

Bob H. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do quality work."

Virginia P. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like Janet and her ideas."

Maria C. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think they do a nice job when they get here."

Mark J. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Her character"

Nancy D. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have known them forever. They care about what they are doing."

Lynda G. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I think she is very creative and really good at visualizing the garden design we want."

Hanson I. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work"

Suchitra S. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"She is attentive and she listens to what the client wants. She also has her own ideas. She is very creative. She is able to incorporate her ideas alongside the client's."

Alan B. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their responsiveness and the quality of their work, when I call them, they call back within a few days."

Bill R. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very responsive and very nice people to work with. If I have questions, concerns, or issues, I can email them and get a quick response."

Joanne H. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked working with Janet. She was an easy person to work with and she listened to my input. We became friends afterwards."

Virginia P. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked working with Janet. She was responsive, she had good ideas, and she was able to come up with a variety of suggestions. In general, we were quite happy."

Doug G. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The artistic nature of her designs"

Erika K. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked her knowledge of plants and how she took care of all of the details. She was prompt and it went at a reasonable speed. She was very professional."

Sara B. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly, they show up when they say they will, and they follow through."

Margie K. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like Janet's designs. They are beautiful, but simple and not over the top. They are in line with my style."

Mary B. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"She is very responsive. I called her and she called me back the very same day."

Donna C. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were just very friendly and helpful. I liked her and she was very nice."

Carol I. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"She is very responsive. She gets back to me pretty quickly by email. I like that. She listens to me."

Liz R. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that she doesn't just mow and blow. She trims the plants and does a neat job. She knows what to do, so I don't have to tell her. I don't have to worry about anything and everything blooms."

Judy H. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The crew that she sends out is very experienced. They do a professional job and they clean up really well. They know what they are doing and they know exactly which plants to prune and how to clean up my yard for the spring."

Lisa W. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"She has a very good style and she is professional."

Mary T. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had good help. Everyone was very courteous. They usually did their jobs and everything turned out as they intended it to. "

Jennifer R. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their personal service. It was tailored to our needs and taste."

Richard P. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their creativity, the end result looked beautiful."

Kathy H. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They just do a fabulous job on our backyard. The design services are really good. The main reason I stay with them is because their work is very high quality."

Shaunalia K. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Plant choices"

Susan C. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Attention to detail, they cleaned up after themselves extraordinarily well. They brought very nice quality plants and it looked really nice. I thought they did a very nice job with all that they did. I walked out to my garden recently and it looks beautiful."

Marge B. Verified Janet Bell and Associates Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everything, I just don't want to go through the process of listing everything that I liked about her."

Theresa I. Verified Janet Bell and Associates Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I thought she did first class work. The way she did the landscaping, the way the plants were laid out, the end result was really beautiful. Both my wife and I were happy. "

Barbara L. Verified Janet Bell and Associates Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I liked some of her crew a lot. Her workers were really good."

Suzanne C. Verified Janet Bell and Associates Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I like her creativity in the garden and her work."

Mark B. Verified Janet Bell and Associates Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Creativity"

Siobhan P. Verified Janet Bell and Associates Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I thought Janet did a really nice job helping me select my plants and showing me interesting things that I would not have considered otherwise. Everything is drought-tolerant and things in neighboring areas have similar water requirements."

Stan D. Verified Janet Bell and Associates Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"She is a lovely person. I think she sincerely wants to make her customers happy."

Bob R. Verified Janet Bell and Associates Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:

"I wouldn't use her for design work."

"Her people do good work. Their maintenance is excellent."

Bill R. Verified Janet Bell and Associates Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The crew that does the work is very good. They did a good job. They are easy to work with and they listen to you. I have a monthly contract and they are the reason I stay with it. "

Maureen K. Verified Janet Bell and Associates Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Design skills"

Lorraine B. Verified Janet Bell and Associates Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I don't know."

Ryan H. Verified Janet Bell and Associates Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:

"She is very easy to work with and very pleasant. I like the design work that she did."

"She was very accommodating. I had very specific things I wanted done, and she really worked with me on them."

James V. Verified Janet Bell and Associates Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"It was kind of a mixed bag. Some of her contactors were excellent. Some were not so great. She and I ran into a difference in style of working. I think she is used to telling clients what she is going to do and have them trust her. I needed a detailed plan. She trusted a lot of it to her assistant who was just terrible. She worked up a design that just had some lines drawn on paper, no thought went into it. Other designers use AutoCAD and are more professional. We were able to resolve things, and she pretty much followed through on time once we sorted it out. Her business model is to rely on contractors who are overpriced. She charges 15% off the top, so by the time she is finished, it is very expensive. She doesn't really oversee the work like a general contractor. She is not really in the loop. She is very good with plant selection, but not so much with hardscape."

"Her plant selection was very good. She provided all of the information that I needed about the plants. I would say her crew was excellent. "

Sydney C. Verified Janet Bell and Associates Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"I thought her design work was very good."

Staci C. Verified Janet Bell and Associates Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"She is very nice and she tries very hard to be accommodating."

Linda L. Verified Janet Bell and Associates Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"She has a good personality and a good rapport with people. I think she is very personable. She listens to me."

Julie D. Verified Janet Bell and Associates Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They had the skills. What they did, they did well."

Marjorie K. Verified Janet Bell and Associates Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"In the beginning, she had a lot of the same ideas that I had. I liked some of her previous work."

Babette V. Verified Janet Bell and Associates Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"She has a very good eye for design, in terms of foliage selection."