J & M Termite Control, Inc.

"My past history with them has always been good. I have never had a complaint or a problem."

"Use them."

"I have known them for 25-30 years, and they are very good people."

"They are knowledgeable, honest, and their report is easy to read. When you call in, they treat you like a member of their family."

"They were careful, thorough, and delightful to work with."

"They are reliable. They come when they say they will. I have not had any real problems. If they miss a diagnosis, they resolve the problem."

"I don't know what you can say about J & M Termite Control. We were very happy with them."

"They are great."

"It is a nice operation. They are very competent. It is a combination of a small company and customer focused feel with very competent technicians."

"I would refer them."

"They are reliable, honest, and friendly. They show up on time. I am completely satisfied with their service."

"Good job"

"They are excellent all the way around."

"They provided us the report in a timely fashion."

"They explained all of the alternatives, even though I went with a cheaper solution. They were fine. They were tidy and clean. They put everything back like they should have. "

"They did a good job and completed work that need to be done five years prior. Also, the guy was very clear and straightforward."

"They came out quickly to complete the inspection."

"They seemed straightforward. They came out and did exactly what they said they would do."

"They were very thorough. They took their time walking around the house. They even discovered a plumbing problem that was unrelated to the termite problem."

"They seemed professional and honest."

"I've used a couple of different companies over the years and J & M is my favorite. They do what they tell me they will do, they are very polite, and they have always done a good job. They are very thorough. They don't miss anything."

"They were prompt and honest. We didn't have any problems with them. We liked the idea that they were a small outfit. They gave us personal attention."

"It's funny that you called. I just spoke with them today. They were very thorough and responsive. We did the short inspection for a specific problem we were having in one room. I thought the man who came out was the owner. He kept at it until he found the problem. The problem was carpenter ants, not termites, but he was able to take care of them. He was the perfect person for the job."

"I liked their customer service. They were very responsive. Whenever I called them, they got right back to me. They were able to answer all of my questions. I thought they were very helpful all the way around."

"They did the inspection very quickly. They provided information about what else I needed to do. "

"He was cooperative, and his prices were fair. He did what I asked him to do."

"They came out right away for the inspection, and the price was good."

"The guy who came out was totally thorough and professional. He checked in places that no one else had. He explained everything to a tee."

"He came on time, did the work, and left. He solved the problem and did a good job."

"My contractor brought them out to check and see if we had a termite problem or a problem with water damage. It turned out to be a water damage issue, so no further service was needed. They were on time and left us with an accurate report."

"I'm a Realtor. I have used them for years. They are timely, and they do what they say they will do. They are thorough and professional as well."

"Their follow-up was very good."

"I've used them for twenty years. I appreciate the quality of their work and their service."

"They have been reliable."

"The inspector was informative and knowledgeable."

"They were honest and quick. They seemed to do good work."

"They are very responsive and cost effective."

"They were easy and pleasant. They did their job. They were very responsible."

"They were helpful. They explained things well."

"They seemed pretty efficient."

"They came and did what they said in a timely fashion. They are the best. They are a small, family owned business. They take care of us."

"They were very efficient in what they were doing. They were really helpful with anything that I needed."

"They gave me quick service. They went straight to the point."

"They didn't try to sell me what I didn't need. Rather, they sought to educate me on what I did need."

"They are prompt. They do what they say. I have been using them for over twenty years."

"The people were nice. They explained things upfront. They made sure that I knew what was going to happen beforehand."

"They showed up on time. They got to the point right away. They didn't try to sell me anything. They were professional and accurate."

"They seemed very businesslike. They told me what they would do and then they did it. I was very satisfied with everything."

"They were prompt and clear with their explanations."

"They were on time and reasonable."

"I liked their promptness and explanations."

"They were polite, and they cleaned up after themselves."

"Jim and Bob were both great."

"They made me feel like our house was their only job."

"They did what they said they were going to do, and they showed up when they said they would. "

"They're prompt, efficient, and the job gets done right."

"They were very efficient, professional, and honest. I've been using them for several years."

"Good and fast service"

"I feel that I can really trust them. Over the years, they have provided me with excellent service."

"I felt they were very honest."

"They let me cancel an appointment at the very last minute. When they came out, they provided me with quick and efficient service."

"The woman who came out to do the estimate was wonderful."

"They were very efficient, professional, and they followed through well."

"I was very happy with the inspection they did. I'm going to have them come back again because I'm starting to have more problems."

"They were neat and on time."

"They came on time and did the job."

"We had an ongoing issue regarding boards that needed to be replaced. J & M worked with us to make sure whoever owned the house next was taken care of. I was pleased with their service. They were very thorough, professional, and they did a good job."

"He was very thorough and extremely knowledgeable."

"The consultant that came out was very thorough, and she told me all the options I had. I really appreciated that. "

"They were on time."

"Directness"

"He was very personable. He took the time to carefully answer my questions, and it didn't seem like he was rushing through anything. I felt like he did a thorough inspection."

"They were prompt, thorough, and they communicated well."

"He was thorough and friendly."

"He comes in, does the work, and leaves."

"They got the work done and we haven't had any reoccurrence of a problem."

"They do a very detailed inspection."

"I like the termite report they gave me which lead me to renovate the whole house."

"They are no problem. Because of them I don't have to worry about other things, out of sight out of mind."

"They were honest."

"It was such a small job that I can't determine what I liked about them."

"They were very flexible."

"They were informative and gave us a lot of options to work with. The work was done entirely to my satisfaction."

"The quality of the service"

"They were recommended by a real estate company, and they did just fine."

"The guy was a straight shooter and very responsive."

"They have a good reputation in my neighborhood, and I trust them."

"Jim is absolutely fantastic. He takes his time to check everything out thoroughly, and gives a good analysis of what needs to be done. He is a very trustworthy person, and he isn't only concerned about the company's profits, but what is better for the house."

"I worked for a real estate company and used Jim's company for many properties. I found him to be very good and honest."

"They are responsive to our needs."

"I'm happy with them. They do a good job at a good price."

"I like their personalities and the quick service they gave me. The installers were very pleasant."

"I feel that they have an honest approach to managing their business, which can be controversial."

"They were reliable and helpful. They were everything I was looking for in an exterminator."

"They did their job. Also, the technician was willing to crawl down with me and make sure I really understood the things that needed to be fixed, as he knew I was doing my own work. It was nice that he didn't try to oversell extra services."

"I didn't have too much interaction with them. They did work on a property for me. I know they showed up on time and did a thorough inspection. Everything was handled in a timely manner with no problems."

"There was a slight problem when they came out. When they did the quote, they checked with the neighbors on the side, but not with the neighbors in the back. The guys who came out were able to talk to the people behind us and work it out. They were very diplomatic and cooperative. I thought their response time was good and they also did a very good job on the treatments. "

"We needed an inspection and they got to us quickly. They went through everything carefully and made sure that they didn't miss anything. They were very informative and they explained everything."

"We had no problems. They were on time, they got in, they did their job, and they got out. They were easy to work with and they were nice guys."

"It was quite a while ago. They did a good job. They came in and did what they said they would do. We haven't had anymore problems."

"They were prompt, knowledgeable, and informative."

"They did what they said they would do."

"They were very responsive, dependable, and honest. They answered my questions, and they had good materials."

"They were on time and quick. They addressed and fixed the problem."

"There were no problems. They were on time and professional. They gave me the report I needed, and it was easy."

"They were honest and competent. They came in and did the job."

"I liked their people. They seemed very knowledgeable. They were also very helpful."

"I have known them for a long time."

"They were very thorough. The people there were friendly."

"Their promptness"

"The people that came to inspect the place were very competent."

"They came out right away."

"They always come on time."

"They were honest, and they came out on time."

"They were on time and did good work."

"They were clean and professional."

"They were polite and did what they were supposed to do."

"Thoroughness"

"They were upfront, and they did a good job."

"They were personable, honest, and I liked the way they explained everything they needed to do. They also told us what we should watch out for in the future."

"They were efficient and prompt. They came out right away."

"They were responsive and nice."

"Prompt service"

"They came out promptly. They also seemed honest and direct with their estimate."

"They did a thorough job. They didn't try to sell me more services."

"They were done when they said they would be done."

"They were knowledgeable and on time."

"Jim and the office staff were very good."

"Their prices were comparable to other places, but they did a more thorough inspection. They diagnosed the problem correctly while the other companies gave different solutions that were just wrong. The inspector explained things, and they just did the job right. "

"They were honest, and they came on time."

"Very responsive"

"Consistency of performance"

"I've used several companies, and I found that they were very thorough and competent. It was a great company to work with."

"They did some roof repair and in the process they damaged one of the screens, but they replaced it without a problem."

"They were clean, and they did the job in one day."

"The owner was very good about explaining treatment options, and I didn't feel any pressure that my house was falling down."

"Their timeliness and thoroughness"

"The guy who came out gave me good advice. He explained what he was going to do, and we discussed choices and alternatives that were available."

"Their local reputation"

"They delivered as promised and their price was fair. They did a good job of telling me what I needed to do as a homeowner."

"They gave me a thorough report and set my expectations for the forthcoming repairs. "

"Jim was down to earth, easy to talk to, and he cared about what he was doing. He cared about the house and the structure."

"They are very dependable and honest."

"I have used them for years and haven't had any major issues."

"They are a good company."

"Their customer service is really good. There was one thing that was kind of annoying. When they knocked a vein over on the roof, it would have been nice if they had put it back properly."

"They are thorough and efficient."

"They seemed competent and honest."

"The people who came out were very nice. They were efficient, thorough, and professional."

"They were very factual and thorough. They were informative and knowledgeable."

"They were pretty easy to work with. They were responsive and they seemed to know what they were doing."

"There were no problems. Everything went smoothly."

"They did an inspection for a client of mine last year. As far as I know, they were thorough and they covered everything that they were supposed to do."

"They came out quickly, and they gave me a good price."

"I liked their suggestions and information."

"Robert came out. I appreciated the time he spent on the job. He was very thorough, and he took the time to explain everything to me."

"They were timely when they came out for the inspection that we needed. They gave us an accurate report."

"They are very responsive, timely, and professional. They gave me a lot of pre-information and answered my questions prior to tenting the house."

"They came out to do an inspection. It seemed accurate and timely."

"They were easy to deal with, friendly, and accommodating."

"I liked their responsiveness."

"They did the work."

"They seemed to be very thorough in their work."

"They kept to the same quoted price from a few years earlier."

"They completed the work quickly."

"They did the report promptly."

"They were very pleasant when I had to reschedule several times."

"The communication when things got a little problematic"

"Their attitude and promptness"

"They got the job done on time, and I haven't seen any more termites."

"They responded quickly."

"They came out, tented our home, and did all the necessary work to get rid of the termites. We haven't had any problems since then. We find them very reliable."

"The field person who came out was really fantastic. I needed the work done in a very short time, so they re-arranged their schedule and did a thorough job for me. I was impressed."

"I like the inspector because she is very knowledgeable. I am a real estate agent who recommends them to my clients, but I also use them in my own home. Their vendors and subcontractors are great to work with."

"The inspectors spoke to me in a direct way."

"They were courteous, and they gave me the proper information."

"They were very prompt."

"They were friendly. "

"The thoroughness of the reports"

"There's nothing I don't like. They were reliable and they didn't charge a lot. They are not Terminix, they are a small company and they work on a retainer basis."

"They came out when I asked them and did what I asked them to do."

"Their promptness"

"They were very prompt in their service, very courteous, and they did a good job."

"They did what they said they were going to do."

"I would caution them that they are not open to some of the newer technologies with termite control."

"I don't really have anything to say about that."

"They worked with me. They did everything on my time schedule."

"They seemed thorough and straightforward. They answered our questions."

"They were very responsive and professional. They provided a good inspection and analysis of our problem."

"They showed up on time."

"I liked Jim. His office was great."

"I don't know how to compare them with others."

"At first, they were prompt and thorough."

"They responded immediately. They were thorough and careful with my house. The fumigation company was excellent."

"They provided prompt service."

"They have a good reputation."

"They have pretty thorough reports."

"They were very prompt."

"They arrived on time."

"They were on time and thorough."

"The actual service with the subterranean termites was great. They went in when they said they would."

"My situation was very specific, so I don't think I can say anything to anyone else."

"The office staff was great."

"I don't know."

"They got it done very quickly."

"They got the job done before we moved in like we needed."

"He was willing to come back and rectify an issue that reappeared. Using him again depends on whether termites come back to the area he treated, but based on my overall experience, I would recommend him to a friend."

"They came out for the inspection right away, and they had a good reputation."

"They know what they are doing and I feel pretty confident in them."

"I would recommend they not go to them."

"I can't say."

"Nothing"