Independently Rated Highest in Quality
N i n t h
Consecutive Year
Originally Earned:
July 2008
We declare that Integrity Electric, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1372
(415) 347-6975

Owners Jerry and Kari Thompson and family

Integrity Electric, Inc. installs, repairs, and upgrades electrical systems for residential and commercial clients in Marin, Sonoma, and San Francisco Counties. The company works on projects of all sizes, from new home construction to small troubleshooting jobs. Its services include electrical work for remodels, service panel upgrades, computer networking, wall TV units, LED light retrofitting, spa wiring and much more. Electric vehicle hook-up needs are a niche for Integrity Electric—it installs electric car chargers and handled the wiring in Tesla’s Corte Madera showroom.

Owner Jerry Thompson has more than three decades of experience in the electrical contracting industry. He established Integrity Electric with his wife, Kari, to provide consistent quality and excellence for Bay Area customers. Mrs. Thompson says the company’s name is a reflection of her husband’s work ethic. “When I met Jerry, I was struck by his integrity and huge heart. Any job he takes on is completed with the utmost care and reliability.”

Integrity Electric also offers building inspection services that include detailed reports and per item price lists for all indicated repairs or code violations. “We take an in-depth approach to each electrical inspection, which allows us to gain an accurate picture of the scope of work and ensure there are no oversights,” says Mr. Thompson.

Company Philosophy

“Our business approach is simple: We answer our phones, keep our promises and provide superior electrical work. Happy customers are the best form of advertisement, so it’s very important for us to continue to serve them with integrity and honesty.”

Serving Marin, Sonoma and San Francisco Counties including San Rafael, Novato, Santa Rosa, Rohnert Park and the Mission District.

Residential and Commercial
Installations
Complete Homes and Remodels
Service Panel Upgrades
Hot Tubs and Spas
Tenant Improvements
Troubleshooting

Findings based on statistically reliable research from 325 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 325

Diamond Certified Qualification

Based on 325 customer surveys, we declare
Integrity Electric, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1372
Continuously qualified since July 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Kelly S. Verified Customer Name
"They were quick."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Integrity Electric, Inc.
(415) 347-6975
(415) 499-8833 fax
DCID4154998844

Mon – Fri: 7am – 4pm

Serving Marin, Sonoma and San Francisco Counties including San Rafael, Novato, Santa Rosa, Rohnert Park and the Mission District.

Jerry and Kari Thompson, Owners
9
678330
Liability Insurance, Workers' Compensation
Residential and Commercial, Installations, Complete Homes and Remodels, Service Panel Upgrades, Hot Tubs and Spas, Tenant Improvements, Troubleshooting

Photo & Video Gallery

Survey Responses For

Integrity Electric, Inc.

Integrity Electric, Inc.: Average 9 out of 10 based on 325 unique customer surveys of customer satisfaction.
Kelly S. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Easy work, and they were quick."

"They were quick."

Anya B. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very dependable, they provide great service, they're usually able to identify a problem and correct it, there's good communication from the office, and the electricians they usually send are good."

"They're very dependable, they provide great service, they're usually able to identify a problem and correct it, there's good communication from the office, and the electricians they usually send are good."

Sandy R. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Integrity Electric did a whole huge project for me and they really did a beautiful job. They were very trustworthy and I was totally satisfied."

"They seemed to know what they were doing, they were extremely cordial people, and easy to work with."

Karen L. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to use them."

"The guy was available and then he did the job well."

Judy C. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable and reasonable."

"The fellow that came out was very determined to find a solution and he worked until he found out what it was. He didn't give up and say they needed to get someone else out here."

Alex T. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt. I was able to get them to schedule the work for us relatively quickly so didn't have to wait too long, they were on time, and I think everything worked out pretty well."

"I guess I'd say that they were attentive."

Joe C. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do an excellent job."

"They were very quick and very professional."

Judy K. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would use them again."

"He showed up on time, he knew what he was doing, he was efficient, and the job was well done."

Elizabeth P. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've recommended them many times."

"They get the job done."

Carles P. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, they earned my trust, and they're very professional in their dealings."

"I think they are able to fix my problems or offer solutions as to what I need. They're very responsive."

Joan W. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they're honest. The only thing I didn't like is that I was quoted one price over the phone after telling them the situation, but when he got here, the price ended up being a higher price. That was my only dissatisfaction but I still use them. "

"The promptness and the fact that I've used them a lot in the past, so I'm comfortable with them and know they're trustworthy. They're also punctual and they come when they say will."

Aaron S. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do beautiful work, they're professional, reliable, and cost-effective. "

"They always fulfill their end of the bargain. They are always consistent in their stellar work."

Amy L. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell other consumers if you need a good electrician, you should consider Integrity Electric."

"They are timely, professional, and always do a great job."

Ann A. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them."

"I like how timely, competent, and honest they always are."

Beverly W. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have told my friends about them, they are excellent."

"I liked everything about them. Nothing specific comes to mind, but they are very good."

Brian G. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their services were rendered as promised."

"They had done some work on our house for the previous owners, so we used them because they were familiar with the space."

Charley C. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very responsive"

"They are prompt and reliable."

Chris L. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quality service"

"They were quick and worked around my schedule."

Chris W. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a locally-owned business with quality service. The owner Jerry, drives the business and makes sure to meet your expectations."

"I liked that they have ideas to share and I never feel ripped off. They do things without argument and they make themselves available to you."

Deborah F. Verified Integrity Electric, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they are very good, very reliable, and very honest. On the other hand, they are a little expensive."

"They were punctual and did what they promised they'd do."