Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
July 2004
We declare that Independent Exchange Services, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #464
(800) 939-1031

, CA

In business for over 20 years, Independent Exchange Services, Inc. is a nationwide company that provides Internal Revenue Code Section 1031 exchange services to real estate investors and others. Their goal is to help you defer paying capital gain taxes when you buy and sell investment property. “Investment property” can include both real and personal property held for investment or used in a trade or business. The taxpayer is allowed to invest the equity accrued from the sale of one property into the replacement or “trade” property without paying high capital gains taxes.

Independent Exchange Services strives to be as service- driven as possible. They are there to take care of all the details—dot all the “i's” and cross all the “t's,” so to speak—to make the exchange as hasslefree as possible for the customer. They know that each particular person's questions, problems and issues differ and they tailor each transaction to meet those specific needs.

Company Philosophy

"We get most of our referrals via word of mouth— past customers, lawyers, accountants, even our competition. Our overall philosophy is to be as ‘hands-on’ as possible: Answer every call, respond to every email, make sure that each particular client’s exchanges receives as much attention as everybody else’s. The size of the exchange doesn’t matter. Everybody gets the same high level of customer service.”

Serving the Nation and the Greater Bay Area

Real Estate Exchange Services
Reverse Exchange Services

Findings based on statistically reliable research from 224 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 224

Diamond Certified Qualification

Based on 224 customer surveys, we declare
Independent Exchange Services, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 464
Continuously qualified since July 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They were very helpful with explaining everything, answering phone calls, and returning phone calls."

–Bruce C.

"I can depend on them."

–David M.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Independent Exchange Services, Inc.
(800) 939-1031
(415) 782-5201
(415) 782-5209 fax

Mon - Fri: 8:30am - 5pm

Serving the Nation and the Greater Bay Area
Liability Insurance, Worker's Compensation

Ralph Bunje, Chairman
Cecily Drucker, President
Ian Bunje, Executive Vice President