Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
March 2004
We declare that Howard Robbins Construction Co. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #377
(925) 526-5936
24 Mathews Place
Alamo, CA 94507

Howard Robbins Construction Co. remodels kitchens and bathrooms and builds decks and home additions for homeowners throughout the Bay Area. The company takes a design/build approach to all its projects and is specifically structured to help clients from the initial design stage through to completion. Its team includes a licensed architect, a certified kitchen and bath designer, and numerous craftspeople and subcontractors with specific expertise in many different construction fields.

Owner and company namesake Howard Robbins has more than 40 years of experience in the construction industry. He established Howard Robbins Construction in 1974 to channel his passion for designing and building into high-quality Bay Area remodeling projects. Mr. Robbins says he’s earned his clients’ trust by employing long-term subcontractors and lead carpenters with more than 20 years’ experience. “I’ve kept this team together because I know they’ll provide superior work that makes our clients feel comfortable throughout the remodeling process.”

Company Philosophy

“We aim to provide premium remodeling services for our clients, and we feel we’re uniquely qualified to turn their visions and ideas into reality. Our design process allows us to help them plan projects to fit their budgets, and our personalized service helps them make important decisions throughout every step of the process. We approach each job with professionalism and do our best to ensure our clients’ home lives aren’t interrupted.”

Serving all of Contra Costa County including Concord, Richmond, Antioch, Walnut Creek, Pittsburg, San Ramon, Danville, Brentwood and Martinez.

Additions
Bathrooms
Design
Kitchens
Remodeling

Anderson
Kohler
Kohler
Marvin
Marvin
Toto
Toto

Comparative Summary

When Howard Robbins Construction Company is on the job, consideration for the client is a top priority. “We’re very conscious of the remodel process,” says owner Howard Robbins. “We have extensive experience in the remodeling field, so we know how to work in people’s homes. We work hard to control dust and other nuisances so we can make the remodeling experience as pleasant as possible for our...

Frequently Asked Questions

Q: Will your employees respect my property?
A: "Most certainly. If there’s something that happens to be in the way or that we fear might get damaged, we’ll carefully move it or protect it in some way. It’s our pledge to you that we’ll clean up after ourselves and m...
Q: I’m a stay-at-home mom. Will I feel comfortable around your work crews?
A: "Absolutely. We’re very conscientious about hiring quality people. We insist they dress properly and avoid foul language, loud music and smoking. Our subcontractors are people who’ll be respectful of you and your family. Many of t...
Q: What can you do to help us stay within our budget?
A: "At Howard Robbins Construction Company, we like to be involved in the design stage of the project. By participating and consulting with the owner, architect and other project consultants right from the beginning, we can help develop a workab...

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Industry Info

Experience, honesty, problem-solving skills and a willingness to communicate are key attributes to consider when choosing a contractor.
“Anyone who’s building a new house or doing a remodeling project should extensively interview contractors to find someone with whom they feel comfortable,” says Howard Robbins, owner of Howard Robbins Construction Company. "If...
Findings based on statistically reliable research from 54 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
85%
n = 54

Diamond Certified Qualification

Based on 54 customer surveys, we declare
Howard Robbins Construction Co.
has passed all rating steps and has earned
The Diamond Certified Award
No. 377
Continuously qualified since March 2004.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Al A. Verified Customer Name
"First of all, nothing can be done perfectly, but they tried to do a perfect job. They were looking for perfection. We were very picky, and they did what we asked them to. Their price was fair. I was very pleased, and my wife was satisfied, even though she is very picky and particular. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Howard Robbins Construction Co.
24 Mathews Place
Alamo, CA 94507
(925) 526-5936
(925) 932-8251 fax
DCID9259309753

Mon - Fri: 8am - 5pmSat: By Appointment Only

Serving all of Contra Costa County including Concord, Richmond, Antioch, Walnut Creek, Pittsburg, San Ramon, Danville, Brentwood and Martinez.

Howard Robbins
40
4
398644
Liability Insurance, Worker's Compensation
National Association of Remodeling Industry (NARI)
Best Kitchen Over 100K, Regional Contractor of the Year Award from NARI - Specialty Contractor; Exteriors Remodels
1974
Kitchens, Baths, Decks, Additions, Light Commercial Work
Anderson, Kohler, Marvin, Toto
40
Business Owner, Homeowners
3-Year Warranty on Work

Photo & Video Gallery

Survey Responses For

Howard Robbins Construction Co.

Howard Robbins Construction Co.: Average 8.6 out of 10 based on 54 unique customer surveys of these open ended questions.
Al A. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"First of all, nothing can be done perfectly, but they tried to do a perfect job. They were looking for perfection. We were very picky, and they did what we asked them to. Their price was fair. I was very pleased, and my wife was satisfied, even though she is very picky and particular. "

Beverly S. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was just a genuinely nice person. He gave me a quote, and he kept to it. He was prompt, he cleaned up, and he did a very good job."

Joanne I. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is very detail oriented, honest, and upfront. The people he has working for him seem to be very capable. They do a good job, they are neat, and they clean up after themselves."

Steve G. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work"

D.G. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Reasonable price, efficient, detail oriented, and well mannered, they are a well rounded company at the top of their game."

P.P. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, they are very friendly and reliable."

Fred E. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Timeliness, all was done expeditiously, there was no waiting around. They finished the job in a timely fashion and their work was excellent. They were always available. They provided progress statements weekly and everything was itemized. They came in under budget."

Greg B. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His integrity and the quality of his work"

John C. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are as honest as the day is long. They give advice as to what is practical or not practical. The people who work for him are skilled and accomplished. They are fantastic. "

Audrey G. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did really good work."

Bill L. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Howard is very reliable. He is so careful about checking on things. I can always call on him. He responds to calls immediately. Of all the contractors I've dealt with over the years, he is one of the best. We've used him for twenty years. "

Howard H. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We trust him. Every workman has been great."

Gary L. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are really prompt."

Carol C. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for 25 years, and they've always done a professional job."

Pat G. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I can't say enough good things about Howard. I've been using his service for years. He's professional, knowledgeable and he does a great job."

George C. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have known him for years, and he does good work."

Heidi H. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Once the project got started, they stuck to the timeline."

Louise B. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Howard is thorough, professional, and intelligent. I have used him for years because he does great work."

Harold A. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Promptness and courtesy at work, their workman are on the job immediately. They communicate very well and they produce paperwork that will come out of your ears. They are something else. I'd give them an '11'."

Louise B. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's totally professional and prompt. He was great. I would never hire anyone else."

Conrad B. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're real easy to talk to and they take care of problems right away."

Jerry F. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They get quality people, they are easy to work with, and they can do anything. They've done three projects for us."

Steve G. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just about everything"

Harry J. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are true gentleman and wonderful. They are true to their word and they complete the job whatever they have to do. He's a good problem-solver, top class people."

Kerry K. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like his attention to detail and to us, in giving us information. He's really great. We use him a lot."

Johan S. Verified Howard Robbins Construction Co. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He hires good people, very thorough, sticks to his word, and he's a great guy to work with."

Matt B. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The first time we used him was thirty-four years ago. He did a pretty good job. I especially liked the fact that I could talk to him. He listens carefully to what you need to say, and he delivers. "

Kathy M. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like Howard, and I would do anything to help him, which is why I'm doing this survey. He is very knowledgeable. If something is not right, he sees it himself. I do not have to point it out. He is an honorable man to business with."

Bruce W. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He has a first class carpenter who does work that is unsurpassed and just plain excellent. That is the primary reason we use him. Quality control is number one for him."

Randy R. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were professional."

Hal S. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He seemed very knowledgeable. "

Pat C. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are efficient and prompt. "

Anne W. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are straightforward, and they have a good sense of business direction. Also, there is no question about Howard's honesty and integrity. He is an asset for our community."

Priscilla H. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Personal attention and flexibilty"

Pat E. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are clean neat, and they do good work."

Jon A. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The workmen are friendly and communicative. They left the place clean every night."

Tom C. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Workmanship"

Larry F. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Efficient and timely"

Sharon R. Verified Howard Robbins Construction Co. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a fine job. It was a major remodel that took sixteen months. In terms of meeting the time schedule and the financial parameters, both were met. It was a good experience."

Audrey A. Verified Howard Robbins Construction Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Howard is very responsive to complaints. He gets what I want done. He is willing to make everything right."

Robert A. Verified Howard Robbins Construction Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their good attention to detail. When they did my roof and windows, they chose excellent people to do the job. "

Kerry K. Verified Howard Robbins Construction Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The crew was very professional, and they did the job the way it was supposed to be done."

Ruta P. Verified Howard Robbins Construction Co. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work was really good. He also had good design and material ideas. "

Ed S. Verified Howard Robbins Construction Co. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked working with the people. Cary, the foreman, was wonderful to work with."

Trevor E. Verified Howard Robbins Construction Co. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"No comment"

Grant H. Verified Howard Robbins Construction Co. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"Their quality was really good as far as their craftsmanship."

Andrew S. Verified Howard Robbins Construction Co. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I like his personality. He is a nice person. Generally speaking, his crew is very nice. I've used them twice. The first time, I was very satisfied. "

Charlie W. Verified Howard Robbins Construction Co. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"It's a quality operation. Howard pays close attention to it. He is conscientious about his work, values, and his reputation."

Roger B. Verified Howard Robbins Construction Co. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"Their subcontractors have been very efficient and timely. They have done a good job."

Heidi H. Verified Howard Robbins Construction Co. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"His staff is very respectful, and the quality of the work is great. He is very knowledgeable, and he tried to solve any problems that came up."

Karlene P. Verified Howard Robbins Construction Co. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"He is a good friend. He also has good employees."

Richard W. Verified Howard Robbins Construction Co. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The quality of the work was good."

Michael S. Verified Howard Robbins Construction Co. Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"They talked a good line."

Audrey A. Verified Howard Robbins Construction Co. Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"Eventually, all of the work got done. Howard is a very nice guy, but he puts too much trust in Josh."