Howard Robbins Construction Co.

Howard Robbins Construction Co.: Average 8.6 out of 10 based on 54 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Al A. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"First of all, nothing can be done perfectly, but they tried to do a perfect job. They were looking for perfection. We were very picky, and they did what we asked them to. Their price was fair. I was very pleased, and my wife was satisfied, even though she is very picky and particular. "

Beverly S. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was just a genuinely nice person. He gave me a quote, and he kept to it. He was prompt, he cleaned up, and he did a very good job."

Joanne I. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He is very detail oriented, honest, and upfront. The people he has working for him seem to be very capable. They do a good job, they are neat, and they clean up after themselves."

Steve G. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work"

D.G. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Reasonable price, efficient, detail oriented, and well mannered, they are a well rounded company at the top of their game."

P.P. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, they are very friendly and reliable."

Fred E. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Timeliness, all was done expeditiously, there was no waiting around. They finished the job in a timely fashion and their work was excellent. They were always available. They provided progress statements weekly and everything was itemized. They came in under budget."

Greg B. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His integrity and the quality of his work"

John C. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are as honest as the day is long. They give advice as to what is practical or not practical. The people who work for him are skilled and accomplished. They are fantastic. "

Audrey G. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did really good work."

Bill L. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Howard is very reliable. He is so careful about checking on things. I can always call on him. He responds to calls immediately. Of all the contractors I've dealt with over the years, he is one of the best. We've used him for twenty years. "

Howard H. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We trust him. Every workman has been great."

Gary L. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really prompt."

Carol C. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been using them for 25 years, and they've always done a professional job."

Pat G. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can't say enough good things about Howard. I've been using his service for years. He's professional, knowledgeable and he does a great job."

George C. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have known him for years, and he does good work."

Heidi H. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Once the project got started, they stuck to the timeline."

Louise B. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Howard is thorough, professional, and intelligent. I have used him for years because he does great work."

Harold A. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Promptness and courtesy at work, their workman are on the job immediately. They communicate very well and they produce paperwork that will come out of your ears. They are something else. I'd give them an '11'."

Louise B. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's totally professional and prompt. He was great. I would never hire anyone else."

Conrad B. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're real easy to talk to and they take care of problems right away."

Jerry F. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They get quality people, they are easy to work with, and they can do anything. They've done three projects for us."

Steve G. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Just about everything"

Harry J. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are true gentleman and wonderful. They are true to their word and they complete the job whatever they have to do. He's a good problem-solver, top class people."

Kerry K. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like his attention to detail and to us, in giving us information. He's really great. We use him a lot."

Johan S. Verified Howard Robbins Construction Co. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He hires good people, very thorough, sticks to his word, and he's a great guy to work with."

Matt B. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The first time we used him was thirty-four years ago. He did a pretty good job. I especially liked the fact that I could talk to him. He listens carefully to what you need to say, and he delivers. "

Kathy M. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like Howard, and I would do anything to help him, which is why I'm doing this survey. He is very knowledgeable. If something is not right, he sees it himself. I do not have to point it out. He is an honorable man to business with."

Bruce W. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He has a first class carpenter who does work that is unsurpassed and just plain excellent. That is the primary reason we use him. Quality control is number one for him."

Randy R. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional."

Hal S. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He seemed very knowledgeable. "

Pat C. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are efficient and prompt. "

Anne W. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are straightforward, and they have a good sense of business direction. Also, there is no question about Howard's honesty and integrity. He is an asset for our community."

Priscilla H. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Personal attention and flexibilty"

Pat E. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are clean neat, and they do good work."

Jon A. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The workmen are friendly and communicative. They left the place clean every night."

Tom C. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Workmanship"

Larry F. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Efficient and timely"

Sharon R. Verified Howard Robbins Construction Co. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a fine job. It was a major remodel that took sixteen months. In terms of meeting the time schedule and the financial parameters, both were met. It was a good experience."

Audrey A. Verified Howard Robbins Construction Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Howard is very responsive to complaints. He gets what I want done. He is willing to make everything right."

Robert A. Verified Howard Robbins Construction Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their good attention to detail. When they did my roof and windows, they chose excellent people to do the job. "

Kerry K. Verified Howard Robbins Construction Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The crew was very professional, and they did the job the way it was supposed to be done."

Ruta P. Verified Howard Robbins Construction Co. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work was really good. He also had good design and material ideas. "

Ed S. Verified Howard Robbins Construction Co. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked working with the people. Cary, the foreman, was wonderful to work with."

Trevor E. Verified Howard Robbins Construction Co. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"No comment"

Grant H. Verified Howard Robbins Construction Co. Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"Their quality was really good as far as their craftsmanship."

Andrew S. Verified Howard Robbins Construction Co. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"I like his personality. He is a nice person. Generally speaking, his crew is very nice. I've used them twice. The first time, I was very satisfied. "

Charlie W. Verified Howard Robbins Construction Co. Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"It's a quality operation. Howard pays close attention to it. He is conscientious about his work, values, and his reputation."

Roger B. Verified Howard Robbins Construction Co. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Their subcontractors have been very efficient and timely. They have done a good job."

Heidi H. Verified Howard Robbins Construction Co. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"His staff is very respectful, and the quality of the work is great. He is very knowledgeable, and he tried to solve any problems that came up."

Karlene P. Verified Howard Robbins Construction Co. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"He is a good friend. He also has good employees."

Richard W. Verified Howard Robbins Construction Co. Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The quality of the work was good."

Michael S. Verified Howard Robbins Construction Co. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"They talked a good line."

Audrey A. Verified Howard Robbins Construction Co. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"Eventually, all of the work got done. Howard is a very nice guy, but he puts too much trust in Josh."

Howard Robbins Construction Co.

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