DIAMOND CERTIFIED COMPANY REPORT
HOUSEworks, Inc.
HOUSEworks, Inc. is a San Francisco-based design/build remodeling company that serves customers throughout San Francisco and the Bay Area. The company provides a one-call home improvement solution from project concept through construction and includes remodeling, additions, construction defect investigations, water intrusion detection and repair.
HOUSEworks was founded in 2005 by business executive Jeff Kann, who developed a way to take the stress and risks out of renovating homes by combining design and construction into one company. “When design and construction are the responsibility of the same company, the customer’s risk of cost overruns and schedule delays are reduced,” he says. “Adding to that approach with detailed planning, precise project management and focused client care creates an environment where great craftspeople do their best work. This allows us to build the projects our clients want on time and within budget.”
Mr. Kann says the company’s experienced professionals are trained to listen to customers’ needs and respond with creative alternatives to suit their budgets. He invites potential customers to visit his company’s website, www.houseworksinc.com, to see a complete list of services and a portfolio of past work.
Company Philosophy
“We offer a unique combination of creativity, advanced planning, clear communication, tight project management and technical expertise to achieve highest-in-class customer satisfaction. We deliver no less than what we’d expect in our own homes.”
Serving the Bay Area
General Contracting
Design & Build Remodeling
Additions
Construction Defect Investigations
Water Intrusion Detection and Restoration
Kitchen Remodeling
Bathroom Remodeling
Comparative Summary
When it comes to homeowners’ frustrations with a home remodel, Jeff Kann, co-owner of San Francisco-based HOUSEworks, Inc., sees execution as the biggest cause. “There are a lot of great craftspeople that don’t have the administrative ability to match their tradecraft,” he says. Conversely, he adds, HOUSEworks applies sound business and project planning practices to ensure...
Frequently Asked Questions
Q: How do I get an estimate for my project?
A: "After an initial telephone conversation, we make an appointment for an estimator to view your project. At that meeting, we conduct a walkthrough and thoroughly discuss the full scope of work, including your goals and expectations. We may ask...
Q: Are you licensed and insured?
A: "The California Contractors State Licensing Board as a corporation licenses us. We carry workers’ compensation insurance, general liability insurance and automobile insurance. We also make sure all our trade contractors are fully insure...
Q: What makes your estimates different?
A: "Most homeowners have heard stories about the $250,000 remodel that ultimately cost $500,000. We pride ourselves on providing thorough, clear, honest estimates. We incorporate best building practices into our planning and strive to include ev...
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Industry Info
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When undertaking a home remodel, homeowners should first determine how much they can afford to spend.
Decide on the budget upfront, before soliciting detailed proposals from designers and contractors. Not only does this provide valuable guidance to the designer in determining what can and can’t be done, but it allows the homeowner to choose...
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Findings based on statistically reliable research from 140 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
97%
n = 140
Diamond Certified Qualification
Based on 140 customer surveys, we declare
HOUSEworks, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 813
Continuously qualified since January 2006.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Allen G. Verified Customer Name
"They are extraordinarily thorough and they have wonderful subcontractors. If something isn't right, it is immediately dealt with and fixed. They got along with my wife as well."
Research conducted by American Ratings Corporation. Ratings Methodology
Survey Responses For
HOUSEworks, Inc.
HOUSEworks, Inc.: based on 140 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Allen G. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are extraordinarily thorough and they have wonderful subcontractors. If something isn't right, it is immediately dealt with and fixed. They got along with my wife as well."
Barry Y. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"First of all, they are very knowledgeable about what they are doing. They broke the project down into 2 different estimates, which helped us decide if we wanted to do them together or separately. They finished on time and they kept us up-to-date about what they were doing."
Bill V. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very knowledgeable about what they are doing, and they did an excellent job."
Brian B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done and they did what they said they would do."
George T. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They consulted with me on decisions that needed to be made, choice of materials, and gave me quotes for different solutions. They had a very professional attitude about everything. They met their deadline and stayed on budget."
Julia S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the interface with Jeff. He paid attention to details and he was very responsive."
Kate K. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The communication between us and their employees, they were very good about keeping us in the loop."
Linda A. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very thorough."
Lori B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did very quality work and they were personable. They stuck to their schedule and let us know if there were any changes. They came back to me to make sure everything was done to my liking and properly."
Mary Ann S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their flexibility."
Cory W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The job was done correctly."
Don H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their communication, and they stay on top of things. They are proactive. Their work is high quality. If there are any defects, they address the them right away."
Joshua P. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was great. They were really communicative. I think a lot of people go into working with contractors expecting them to deliver everything on time and under budget, but that's not realistic. The important thing should be what they did. They advised what was happening, what the new dates for completion would be, and what issues were occurring."
Sarah W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job. They were very cooperative."
G.H.H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Cleanliness, on time, promptness, and everything, it was quite an experience to see how professional they were."
Teresa H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very focused on customer service. They don't send you the invoice until the job is done to your satisfaction."
Laura H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism from the owner to the estimator to the crew they had out here. Everyone is very professional, very neat and clean."
Jerry K. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their ability to communicate."
Kate K. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their communication skills as well as their craftsmanship. They are very clear, before they do any work they make sure that they are on the same page as the customer. They communicate as they are proceeding, as to how things are going with the project."
Marilyn S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't think there is a project where everything goes very well, but this one did. They were fabulous about making me completely satisfied. They even came on the weekends and evenings to get my kitchen completed. I used them last year for a every small job and they were excellent then also. I totally recommend them to friends and family. They are friendly and nice to work with."
Geoff S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained things they were doing. It was all about the customer service. They kept me informed. They let me know what was going on."
Patty B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very thorough, and their work is high quality."
Jennifer B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their professionalism and the quality of the work they did."
Art A. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they did a good job."
Charles B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and easy to deal with."
Chandra C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and finished within budget."
Eva C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were clean, polite, and they got the work done."
John C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are prompt, and they do excellent work."
Jane C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had many little jobs that needed to be done, and they were able to do them for me."
Pat C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was very impressed with them, and I will use them again."
Lisa D. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsible, and they answered all of our questions."
Anna D. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, and they got the job done quickly. It was an absolutely perfect job."
Pete D. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The product was excellent."
Shelia D. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job quickly. We were pretty satisfied with them."
Jonathan E. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to work with."
Greg G. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came when they said they would, and they did a nice job."
Megan H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The technician went out of his way to give us the best results."
Teresa H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsive, and the quality of the work was very good."
Arlene H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were always on time and helpful."
Ron L. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought the person I was dealing with was professional and reliable."
Seisel M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out when they said they would, and they did a nice job."
Barbara M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know what they are doing, and they give excellent service. I am totally satisfied with the services I have received from them."
Carina M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very thorough, conscientious, and they really seemed to know their stuff."
David M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional and accommodating."
Fraser M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was courteous and helpful."
Paul M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took very good care of us and our home needs. We are going to be doing more improvements in a month or so, and I have already made arrangements with Harvey for the additional work. We think Harvey and his crew are great."
Margareta N. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very upfront and professional. My son uses them for the apartment building he owns, and he is also very satisfied with their work."
Jim N. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and detail oriented."
Mike O. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The man who came out did an excellent job on our bathroom."
Jeanette O. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to deal with, and their work was very professional."
Buz O. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accountable for the mistake that they made."
Sue P. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The drawer in my bathroom vanity was broken, and I was told that I would need to replace the whole unit because of it. When I phoned HouseWorks, they actually made the part for me and saved me a lot of money. I can't say enough good things about them. The."
Matt P. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their services are excellent."
Doris R. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They come when they say they will, and if they are going to be late, they call. I appreciate that."
Carlos R. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their work was excellent. They built a new deck for me in the back of my house, and it is wonderful."
John S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, knowledgeable, and willing to do the job in the least expensive way possible."
Kathleen W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, they spoke English, and they did exactly what they said they would do."
Charles W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt."
Margaret W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are prompt, and they stand behind their work."
Monte Y. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people who came to work were very conscientious and friendly."
Lisa Z. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very personable and knowledgeable. They did an excellent job."
Ed C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have someone who understands construction."
Edith N. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were willing to explain aspects of the project in language the customer can understand. At the end of the day, they left the home very neat and tidy."
Francisco G. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive and they followed through."
Jonathan H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism, they handled the sub-contractors and permits. They stayed within budget and they were straightforward."
Margaret W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was pleased with the quality of the work. I was very happy with the job they did. I would hire them again."
Max S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did everything I asked them to."
Rich W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good customer service and good technical ability."
Shawna M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were willing to take on everything and manage it."
Steven O. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, they listened to me, and they tried to accommodate my schedule."
Ann Z. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very flexible and kind."
Edith N. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the communication, it was very easy to talk to the fellow who originally came over and the people who actually did the job. It was easy to discuss all of the points with them. We easily aligned our expectations. They were willing and able to answer my questions. They were extremely tidy and quiet. The project was not a disruption of any kind."
Thomas C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to work around my tenant's schedule with no problems."
Susie M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really tried to think through and customize a solution to our problem."
Joan S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They responded well and helped me to work out a contract for the dry rot. They took care of everything."
David Y. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are really easy to work with. They are very communicative."
Allen G. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt a high level involvement on what was going on."
Lisa Z. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Harvey communicated with us and explained everything."
Michelle L. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of everything. The permitting process was easy, and there were no delays in the project. They were also very responsive."
Jeff A. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do a variety of work."
Lois B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice, and they did a very good job."
Dane B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are knowledgeable."
Laura C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The crew was neat, clean, and efficient."
Warren C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Harvey's customer service is excellent."
Bob C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The technicians were knowledgeable. We were really quite satisfied."
Phil D. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The technician who did the work was very nice and knowledgeable."
James D. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy that came out did a quick and clean job. He also finished the job on time."
William G. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very fair with the pricing."
Charles H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The manager's hands-on approach was very nice."
Mr. H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly and clean."
Robert L. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did excellent work."
Sandra M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When they came out to fix my mother-in-law's shower bar, they told me that she purchased the wrong item. They didn't want to put up something that would have come out of the wall. She could have fallen. He suggested a different type of bar, and he went an."
Shannon M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal service was good, and they were very professional. They worked out a payment plan for me when other companies would not."
Richard M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest, and they do excellent work."
Marion S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The outcome was outstanding."
Tony S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were reliable, they showed up on time, and they notified me about any changes that were necessary."
Charles S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Accountability."
Andrea Y. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The application was a little more difficult than the technician expected, but he stayed with it."
Dan G. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I really liked the guy who runs the shop."
Don H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of the problems. They made sure to follow up after a problem was identified. They made every effort to fix the problem. They stepped up to the plate and offered to fix any problem that occurred. In many cases, they fixed them."
Ryan W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the quality of the work."
Sandra N. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jeff Kann is a marvelous and delightful person. The business wouldn't be the same without him. He didn't charge us extra when the job went long."
Susie M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive and timely in getting back to me."
Stepen S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their flexibility and willingness to do any job."
Ben T. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The professional work they did. I thought they did a good job."
Mark H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did quality work."
Jeff S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I didn't have to get too involved in the project. They did everything."
Allison B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The main contractor was good about explaining what needed to be done. The workers were always on time."
Sandra B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very friendly."
Sarah C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They listen to what you want, and they do their best."
Joe E. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They showed up when they said they would."
Chrys G. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jeff is wonderful at keeping the customers up-to-date and answering questions."
Gary G. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were pretty straightforward."
Jason H. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They responded fast, and they were here on time."
Yvette I. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used them several times, and I have always been happy with their services."
Scott L. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The actual work they did was very good."
Bob L. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workers were conscientious and nice."
Mike N. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The technicians were great."
Trina O. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can't think of anything."
Jeanette O. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Harvey has a lot of experience and a great personality. He always knows how to fix anything he touches."
Michael P. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The workmanship was excellent. I would use them again if I was not moving to Houston, but I have recommended their services to several friends."
Marlynn R. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They responded promptly."
Stephen S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They come when they commit to come."
Jeff S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very good at their jobs."
Paul S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a good attitude about the work they did."
Sheryl T. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are able to do a variety of things."
Janet W. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good about returning our calls, and they did a nice job."
Jon L. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their attention to detail. I liked the hands on supervision after they were made aware that the project was behind schedule."
Doris B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They were neat."
Richard B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very responsive. When he came out and found out that all we needed was to replace some light bulbs, he didn't charge us for that part of the job."
Sheryl J. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional. The initial worker who did the job did a terrible job, but Harvey came back and redid the whole thing."
Mike M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very reliable."
Ian M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We had them do several different jobs for us at different times, and each time we used them, we were happy. We now live in Southern California, but we did recommend their services to other friends in the Bay Area."
Chris M. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy who did the estimate was engaging and professional."
Nester P. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jeff was very nice. I really liked him."
Wan-Lee C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are available."
Janice C. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They were very personable."
Ferdinand S. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Harvey was responsive, and for the most part, he owned up to his mistakes. I've had 6 people working on my house over the years, and so far, Tony was the best."
Brooke B. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up."
Andrjez L. Verified HOUSEworks, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"The friendliness of the staff."
