Independently Rated Highest in Quality
N i n t h                              Consecutive Year        
Originally Earned:
January 2006
We declare that HOUSEworks, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #813
(415) 578-9560
(650) 648-3974
1485 Bayshore Boulevard, #157 (Suite220)
San Francisco, CA 94124

HOUSEworks is a San Franciscobased design + build remodeling company that serves homeowners in San Francisco. The company provides a one-call home renovation solution from project concept through construction and includes residential remodeling, additions, construction defect investigations, water intrusion detection and repair.

HOUSEworks was founded in 2005 by business executive Jeff Kann, who created his company to include the design and construction process under one company. “When design and construction are the responsibility of the same company, a project has a much greater chance of meeting the requirements of the homeowner, while cost overruns and schedule delays are significantly reduced,” he says. “When detailed planning, precise project management, clear communication and focused client care are added to that approach, an environment is created where great craftspeople do their best work and highest-in-class customer satisfaction can be achieved. This is how our HOUSEworks team builds the projects our clients want, on time and within their budget.”

Mr. Kann says the company’s experienced professionals are trained to listen to the needs of their clients and respond with creative solutions. He invites potential customers to visit his company’s website, www.houseworksinc.com, to see a complete list of services and a portfolio of past work.

Company Philosophy

“We deliver what we would expect in our own homes.”

Serving the Bay Area

Residential Remodeling
General Contracting, Design/Build
Remodeling Additions
Construction Defect Investigations
Water Intrusion Detection and Repairs
Restoration Kitchen Remodeling
Bathroom Remodeling
Decks

Comparative Summary

When it comes to homeowners’ frustrations with a home remodel, Jeff Kann, co-owner of San Francisco-based HOUSEworks, Inc., sees execution as the biggest cause. “There are a lot of great craftspeople that don’t have the administrative ability to match their tradecraft,” he says. Conversely, he adds, HOUSEworks applies sound business and project planning practices to ensure...

Frequently Asked Questions

Q: Are you licensed and insured?
A: "The California Contractors State Licensing Board as a corporation licenses us. We carry workers’ compensation insurance, general liability insurance and automobile insurance. We also make sure all our trade contractors are fully insure...
Q: How do I get an estimate for my project?
A: "After an initial telephone conversation, we make an appointment for an estimator to view your project. At that meeting, we conduct a walkthrough and thoroughly discuss the full scope of work, including your goals and expectations. We may ask...
Q: What makes your estimates different?
A: "Most homeowners have heard stories about the $250,000 remodel that ultimately cost $500,000. We pride ourselves on providing thorough, clear, honest estimates. We incorporate best building practices into our planning and strive to include ev...

Industry Info

When undertaking a home remodel, homeowners should first determine how much they can afford to spend.
Decide on the budget upfront, before soliciting detailed proposals from designers and contractors. Not only does this provide valuable guidance to the designer in determining what can and can’t be done, but it allows the homeowner to choose...
Findings based on statistically reliable research from 191 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 191

Diamond Certified Qualification

Based on 191 customer surveys, we declare
HOUSEworks, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 813
Continuously qualified since January 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Adam N. Verified Customer Name
"The whole team of people"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

HOUSEworks, Inc.
1485 Bayshore Boulevard, #157 (Suite220)
San Francisco, CA 94124
(415) 578-9560
(650) 648-3974
(650) 737-9309 fax
DCID6507379300

Mon - Fri: 8am - 5pm

Serving the Bay Area

Jeff Kann
20
12
Associate Kitchen and Bath Design, Certified Universal Design Remodeler, EPA Lead-Safe Certified, Green Building Professional
858135
Liability Insurance, Workers' Compensation
Build it Green, Guild Quality, National Association of the Remodeling Industry (NARI), Remodelers Advantage, San Francisco Chamber of Commerce
2008 REMY Award for Best Bath Remodel, 2009 Remodel of the Year (REMY) Award for Best Whole House Remodel, 2012 Remodeling Magazine Big 50
2005
Residential Remodeling, General Contracting, Design/Build Remodeling, Additions, Construction Defect Investigations, Water Intrusion Detection and Repairs, Bathroom Remodeling, Kitchen Remodeling
30
Residential
2-Year Warranty on Workmanship, Manufacturers' Warranties on Products

Photo & Video Gallery

Survey Responses For

HOUSEworks, Inc.

HOUSEworks, Inc.: Average 9.1 out of 10 based on 191 unique customer surveys of these open ended questions.
Adam N. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great to work with. They're timely, and they do exactly what they say they're going to do. They function as a well-oiled machine."

"The whole team of people"

Allen G. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Sometimes, you don't really know how good your contractor is until there's a problem. When something comes up, it's really at that point that it shows. They're willing to do what they need to do to satisfy you."

"Their commitment to making sure that the client is satisfied with the work"

Debbie L. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great, easy to work with, very professional, and they have good communication skills."

"Just that they are nice"

Edwin G. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very happy with the way our project turned out, and I would highly recommend them to others who are looking to renovate their houses. I thought they were great at problem solving and working with our particular situation to make it look as seamless as possible. They're very easy to deal with and talk to. They're very helpful. "

"They're very easy to talk to, to get a hold of, and to talk about issues with. They're very fair about everything. They're very clear about the progress, and if there are any changes, what it would entail, such as additional costs. They're very clear in their communication and very friendly. I feel like you can definitely trust them with your home and in your home. They would let us know of any safety issues, such as mold. They didn't try to cover it up. We had an issue where we installed a lawn in the summer and it was fine. When fall hit, the lawn started to become muddy. I told them what happened, and they helped us remove the lawn. They also helped pay for part of the installation of synthetic grass. They were helpful, understanding, and fair about it. Overall, we were very satisfied. "

Mindy C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're tidy, their work area is always very clean, and they're punctual. They're very good at communication, so you know what's going on. They're amazing."

"The quality of their work was excellent. The thing I appreciated the most was their communication. I loved that I l knew what was going on, and there were no surprises. The communication was great. I was expecting it to be a nightmare, buy it was extremely pleasant."

Lisa Z. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, timely, and they kept everything neat and tidy."

"They are very personable and they do a really nice job. The quality is very good."

Ellen B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional and reliable"

"The quality and dependability"

Ferris F. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional and excellent work"

"I've used them before. They are very reliable, do excellent work, and have quality craftsmanship."

Jerry K. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The craftsmanship is excellent. It is very easy to communicate with them. They are friendly and it's easy to ask a lot of questions, and they do good work."

"The quality of the work"

Lorrie C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable. They showed up when they said they would and did what they were supposed to do for a good price."

"The efficiency with which they produced what I needed them to do."

Nora S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the job right."

"They were responsive and kept us informed about what was going on, and they did good quality work."

Richard B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do know what they are doing and they do finish the job. They were interested in making sure we were happy."

"They were reasonably timely, and there was one main foreman who met with us regularly."

Paige P. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were respectful of our space, organized, on time, and they did what they said they were going to do."

"What I liked best was that they were reliable. The respect for our space was very important to us. You don't realize how important that is until you have someone working in it."

Greg S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they have a high level of customer service. They were very flexible in meeting the needs of the client. They were willing to work with me and flexible around scheduling."

"It was definitely the customer service and the customized personal attention, they asked a lot of questions and checked in along the way."

Micheal P. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a builder who pays attention to what the client wants. He's very focused and concerned about taking your vision and making it happen."

"I liked Antonio's ability to custom-design and the fact that he finds different ways to save you money. He's honest and very cooperative."

Lopez C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's fair and honest. He looks ahead and he anticipates things."

"He's very picky, he pays great attention to detail, and he's got an upbeat personality. He keeps everything and everyone in harmony."

Smart H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a nice guy and the quality is excellent. He is also reliable. When he says he'll be there, he is. He pays attention to every little detail. He handles people well."

"The fact that he's very friendly, he does nice work, but more important is that I like him as a person."

Christopher R. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The quality of the work is excellent. It's above your expectations."

"Their attention to details"

Elizabeth H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Antonio's level of professionalism and his friendliness are exceptional. There's a non-intrusiveness about the way he does the work, so that you're very comfortable having him in your home. I'm happy to have the opportunity to recommend him to other people."

"They were great. We have a small space and Antonio really helped us see what it could be, and then he executed it. I was so impressed. We're saving right now so that we can have him come back and do our deck for us."

Francisco D. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, clean, and professional."

"Overall, it was really pleasant talking to Antonio and his guys. The work and pricing were pretty good. Antonio is very knowledgeable."

George S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very responsive and very good. Antonio listens to the customer, gets a good idea what they want, and offer various options to go about obtaining your goals. He educates the customer."

"It's the combination of his personality and in dealing with people, he doesn't have a pre-made agenda. He's open to possible changes. He's willing to listen to what you really want and delivers. He doesn't work to a cookie cutter standard. He built confidence and the job went smoothly."

Harvey B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"With them, you get quality, integrity, and personality."

"He did what he promised and made it an enjoyable experience."

Jonathan M. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good quality, good attention to detail, and good business practices"

"When I have a question or something I don't understand, he's always right there. He's always available."

Robbie D. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That Antonio is very experienced and very nice to work with"

"The high quality of work and Antonio's attention to detail"

Roy D. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's very knowledgeable, nice, and he seems very honest."

"His company is clean and neat. He didn't leave a mess. He finished on time, like he said. He is very knowledgeable."

Stewart A. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Tony is not only a great contractor, he also has architectural and design sense. He is actually able to improve on what you thought you wanted."

"Can I give him an '11'? He's a great listener, meticulous in his attention, everything was timely, and personally, he's very caring. He's a great guy. "

Allen G. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are extraordinarily thorough and they have wonderful subcontractors. If something isn't right, it is immediately dealt with and fixed. They got along with my wife as well."

Barry Y. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"First of all, they are very knowledgeable about what they are doing. They broke the project down into 2 different estimates, which helped us decide if we wanted to do them together or separately. They finished on time and they kept us up-to-date about what they were doing."

Bill V. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very knowledgeable about what they are doing, and they did an excellent job."

Brian B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done and they did what they said they would do."

George T. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They consulted with me on decisions that needed to be made, choice of materials, and gave me quotes for different solutions. They had a very professional attitude about everything. They met their deadline and stayed on budget."

Julia S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the interface with Jeff. He paid attention to details and he was very responsive. "

Kate K. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The communication between us and their employees, they were very good about keeping us in the loop."

Linda A. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough."

Lori B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did very quality work and they were personable. They stuck to their schedule and let us know if there were any changes. They came back to me to make sure everything was done to my liking and properly."

Mary Ann S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their flexibility"

Cory W. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The job was done correctly."

Don H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their communication, and they stay on top of things. They are proactive. Their work is high quality. If there are any defects, they address the them right away. "

Joshua P. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was great. They were really communicative. I think a lot of people go into working with contractors expecting them to deliver everything on time and under budget, but that's not realistic. The important thing should be what they did. They advised what was happening, what the new dates for completion would be, and what issues were occurring. "

Sarah W. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job. They were very cooperative. "

G.H.H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Cleanliness, on time, promptness, and everything, it was quite an experience to see how professional they were."

Teresa H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very focused on customer service. They don't send you the invoice until the job is done to your satisfaction."

Laura H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism from the owner to the estimator to the crew they had out here. Everyone is very professional, very neat and clean."

Jerry K. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their ability to communicate"

Kate K. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their communication skills as well as their craftsmanship. They are very clear, before they do any work they make sure that they are on the same page as the customer. They communicate as they are proceeding, as to how things are going with the project."

Marilyn S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I don't think there is a project where everything goes very well, but this one did. They were fabulous about making me completely satisfied. They even came on the weekends and evenings to get my kitchen completed. I used them last year for a every small job and they were excellent then also. I totally recommend them to friends and family. They are friendly and nice to work with."

Geoff S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They explained things they were doing. It was all about the customer service. They kept me informed. They let me know what was going on."

Patty B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very thorough, and their work is high quality."

Jennifer B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism and the quality of the work they did."

Art A. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they did a good job."

Charles B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and easy to deal with."

Chandra C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and finished within budget."

Eva C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean, polite, and they got the work done."

John C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, and they do excellent work."

Jane C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I had many little jobs that needed to be done, and they were able to do them for me."

Pat C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was very impressed with them, and I will use them again."

Lisa D. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsible, and they answered all of our questions."

Anna D. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they got the job done quickly. It was an absolutely perfect job."

Pete D. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The product was excellent."

Shelia D. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the job quickly. We were pretty satisfied with them."

Jonathan E. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with."

Greg G. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would, and they did a nice job."

Megan H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The technician went out of his way to give us the best results. "

Teresa H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive, and the quality of the work was very good."

Arlene H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people were always on time and helpful."

Ron L. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought the person I was dealing with was professional and reliable."

Seisel M. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out when they said they would, and they did a nice job."

Barbara M. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing, and they give excellent service. I am totally satisfied with the services I have received from them."

Carina M. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough, conscientious, and they really seemed to know their stuff."

David M. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and accommodating. "

Fraser M. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was courteous and helpful. "

Paul M. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took very good care of us and our home needs. We are going to be doing more improvements in a month or so, and I have already made arrangements with Harvey for the additional work. We think Harvey and his crew are great."

Margareta N. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very upfront and professional. My son uses them for the apartment building he owns, and he is also very satisfied with their work."

Jim N. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and detail oriented."

Mike O. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The man who came out did an excellent job on our bathroom."

Jeanette O. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were easy to deal with, and their work was very professional."

Buz O. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very accountable for the mistake that they made. "

Sue P. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The drawer in my bathroom vanity was broken, and I was told that I would need to replace the whole unit because of it. When I phoned HouseWorks, they actually made the part for me and saved me a lot of money. I can't say enough good things about them. The"

Matt P. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their services are excellent."

Doris R. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They come when they say they will, and if they are going to be late, they call. I appreciate that."

Carlos R. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work was excellent. They built a new deck for me in the back of my house, and it is wonderful."

John S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, knowledgeable, and willing to do the job in the least expensive way possible."

Kathleen W. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, they spoke English, and they did exactly what they said they would do."

Charles W. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt."

Margaret W. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt, and they stand behind their work. "

Monte Y. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people who came to work were very conscientious and friendly."

Lisa Z. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very personable and knowledgeable. They did an excellent job."

Gordon C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough."

"That they were always on time and here when they said they would be, they were well-supervised."

Mark I. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Excellent quality and good communication"

"We had a lot of meetings and they gave us the level of detail that we wanted."

Howe H. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:No
Q3 & Q4:

"I can't say anything good or bad about them."

"They met their schedule and did a good job."

Edith N. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I think that the people at HouseWorks are gentle, communicative, and reasonable."

"I like that one can so easily understand what they are proposing to solve the problem."

Gabriela T. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Professional"

"Good communication, they let me know what was happening."

Jeannette C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I'm really very pleased with the follow-up in terms of fixing things after the work is done. "

"I really liked working with Jeff."

Cynthia C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Good quality, and they were very responsive."

"Their responsiveness and the quality of the work"

Steven O. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they are friendly, responsive, and they listen to you."

"I like the fact that my primary contractor will always call me back."

Walter H. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They do good work."

"They were here when they said they would be. They were punctual and kept everything clean. There were so many things, and they did good work."

Woods C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He was very neat and tidy in his work. He was always on time and always there when he was supposed to be. He did the job really well."

"I liked his attitude about being on time. He is very professional and he has integrity. The work was very high quality."

Chris W. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were very clean, prompt, and on time. They do very quality work."

"All together, it was how Antonio was. He explained everything very fully before moving forward. He was always on the job site."

Joe O. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"He's honest and realistic."

"I liked working with Antonio."

Taylor J. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Good prices and quality work"

"He was helpful throughout the process."

Ed C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have someone who understands construction."

Edith N. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were willing to explain aspects of the project in language the customer can understand. At the end of the day, they left the home very neat and tidy."

Francisco G. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive and they followed through."

Jonathan H. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, they handled the sub-contractors and permits. They stayed within budget and they were straightforward."

Margaret W. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I was pleased with the quality of the work. I was very happy with the job they did. I would hire them again."

Max S. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did everything I asked them to."

Rich W. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good customer service and good technical ability"

Shawna M. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were willing to take on everything and manage it."

Steven O. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, they listened to me, and they tried to accommodate my schedule."

Ann Z. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very flexible and kind. "

Edith N. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the communication, it was very easy to talk to the fellow who originally came over and the people who actually did the job. It was easy to discuss all of the points with them. We easily aligned our expectations. They were willing and able to answer my questions. They were extremely tidy and quiet. The project was not a disruption of any kind. "

Thomas C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to work around my tenant's schedule with no problems."

Susie M. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They really tried to think through and customize a solution to our problem."

Joan S. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They responded well and helped me to work out a contract for the dry rot. They took care of everything."

David Y. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are really easy to work with. They are very communicative."

Allen G. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I felt a high level involvement on what was going on."

Lisa Z. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Harvey communicated with us and explained everything."

Michelle L. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They took care of everything. The permitting process was easy, and there were no delays in the project. They were also very responsive."

Jeff A. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a variety of work."

Lois B. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were nice, and they did a very good job."

Dane B. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are knowledgeable."

Laura C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The crew was neat, clean, and efficient."

Warren C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Harvey's customer service is excellent."

Bob C. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The technicians were knowledgeable. We were really quite satisfied."

Phil D. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The technician who did the work was very nice and knowledgeable."

James D. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The guy that came out did a quick and clean job. He also finished the job on time."

William G. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very fair with the pricing."

Charles H. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The manager's hands-on approach was very nice. "

Mr. H. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and clean."

Robert L. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did excellent work."

Sandra M. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"When they came out to fix my mother-in-law's shower bar, they told me that she purchased the wrong item. They didn't want to put up something that would have come out of the wall. She could have fallen. He suggested a different type of bar, and he went an"

Shannon M. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The personal service was good, and they were very professional. They worked out a payment plan for me when other companies would not."

Richard M. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are honest, and they do excellent work."

Marion S. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The outcome was outstanding."

Tony S. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were reliable, they showed up on time, and they notified me about any changes that were necessary."

Charles S. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Accountability"

Andrea Y. Verified HOUSEworks, Inc. Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The application was a little more difficult than the technician expected, but he stayed with it."

Jenny C. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, thorough, and they do excellent work."

"Their communication, I didn't have to worry about the reliability of them showing up and doing what they were supposed to do."

Alice Y. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They are very thorough, and I think they go out of their way to do address the neighbor's concerns once the work has started."

"Their responsiveness, and when you have a concern, they address it."

Jesse B. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I don't have any friends who need that type of work done, so I don't know."

"I thought they did a good job providing a full-service, from design all the way to execution."

James R. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"High quality design"

"The high quality design and making sure things wouldn't break again"

Tim G. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were very responsive, very professional, and the quality of the work was excellent. We were very happy with them."

"They were very organized and professional. The quality of their work is excellent."

Tracy W. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"For small projects, they are great. They are fairly responsive to getting things done. They have good subcontractors."

"They know all the rules and regulations of San Francisco which can be kind of tricky. They know what has to be permitted and all the codes."

Momoyo M. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:

"Ultimately I was satisfied with the finished product, but it was a difficult road. I wouldn't recommend them to my friends."

"I like the fact that when there were mistakes, they corrected them. The basic work was done very quickly."

Connie M. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They were fast and efficient."

"They completed the job on time."

Heath K. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Antonio has an intuitive sense of how to keep a building in shape and a knowledge of physics and water flow. He knows how to protect structures from water really well."

"I thought he was competitively priced and very high quality in the delivery."

Dan G. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I really liked the guy who runs the shop."

Don H. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They took care of the problems. They made sure to follow up after a problem was identified. They made every effort to fix the problem. They stepped up to the plate and offered to fix any problem that occurred. In many cases, they fixed them."

Ryan W. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the quality of the work."

Sandra N. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Jeff Kann is a marvelous and delightful person. The business wouldn't be the same without him. He didn't charge us extra when the job went long."

Susie M. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive and timely in getting back to me."

Stepen S. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their flexibility and willingness to do any job"

Ben T. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The professional work they did. I thought they did a good job."

Mark H. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did quality work."

Jeff S. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I didn't have to get too involved in the project. They did everything."

Allison B. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The main contractor was good about explaining what needed to be done. The workers were always on time."

Sandra B. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly."

Sarah C. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They listen to what you want, and they do their best."

Joe E. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"They showed up when they said they would."

Chrys G. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Jeff is wonderful at keeping the customers up-to-date and answering questions. "

Gary G. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were pretty straightforward."

Jason H. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They responded fast, and they were here on time."

Yvette I. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I have used them several times, and I have always been happy with their services."

Scott L. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The actual work they did was very good."

Bob L. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The workers were conscientious and nice."

Mike N. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The technicians were great."

Trina O. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I can't think of anything."

Jeanette O. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Harvey has a lot of experience and a great personality. He always knows how to fix anything he touches."

Michael P. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The workmanship was excellent. I would use them again if I was not moving to Houston, but I have recommended their services to several friends."

Marlynn R. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They responded promptly."

Stephen S. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They come when they commit to come."

Jeff S. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very good at their jobs."

Paul S. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had a good attitude about the work they did."

Sheryl T. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are able to do a variety of things."

Janet W. Verified HOUSEworks, Inc. Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were good about returning our calls, and they did a nice job."

Jon L. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"They are easy to work with and conscientious."

"I like Griff. He is easy to work with. He is just very reasonable and very professional."

Scott B. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I don't know. "

"They showed up on time every day and they communicated."

Tasha H. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I like that they do both the design and the building. They take care of everything and the overall quality is very good."

"I like their taste in design. Their design esthetics are similar to mine."

Jon L. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked their attention to detail. I liked the hands on supervision after they were made aware that the project was behind schedule."

Doris B. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They were neat."

Richard B. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive. When he came out and found out that all we needed was to replace some light bulbs, he didn't charge us for that part of the job."

Sheryl J. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. The initial worker who did the job did a terrible job, but Harvey came back and redid the whole thing."

Mike M. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very reliable."

Ian M. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"We had them do several different jobs for us at different times, and each time we used them, we were happy. We now live in Southern California, but we did recommend their services to other friends in the Bay Area."

Chris M. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The guy who did the estimate was engaging and professional."

Nester P. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Jeff was very nice. I really liked him."

Wan-Lee C. Verified HOUSEworks, Inc. Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are available."

Janice C. Verified HOUSEworks, Inc. Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They were very personable."

Ferdinand S. Verified HOUSEworks, Inc. Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Harvey was responsive, and for the most part, he owned up to his mistakes. I've had 6 people working on my house over the years, and so far, Tony was the best. "

Brooke B. Verified HOUSEworks, Inc. Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They showed up."

Andrjez L. Verified HOUSEworks, Inc. Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The friendliness of the staff"