Independently Rated Highest in Quality
E l e v e n t h
Consecutive Year
Originally Earned:
January 2006
We declare that HOUSEworks, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #813
(415) 578-9560
1485 Bayshore Boulevard, #157 (Suite 220)
San Francisco, CA 94124

Houseworks is a San Francisco-based Design + Build remodeling company that serves residential homeowners in San Francisco. The company provides complete renovation services that include concept ideas, budget allocating, design and construction. Houseworks specializes in kitchen and bathroom remodeling, whole home renovations, additions, construction defect investigations, and water intrusion detection and repair.

Houseworks was founded in 2005 by business executive Jeff Kann, who created his company to include the design and construction process under one company. “When design and construction are the responsibility of the same company, cost overruns and schedule delays can be significantly reduced, and a much greater chance of meeting the project requirements and expectations of the homeowner can be achieved,” he says. “When you add in detailed planning, precise project management, clear communication and focused client care to this approach, an environment is created where great craftspeople do their best work and highest-in-class customer satisfaction can be achieved. The fact that the majority of our new projects come from our satisfied repeat client list and client referrals gives us a strong indication that the Design + Build approach is working well.”

Mr. Kann says the company’s experienced professionals are trained to listen to the needs of their clients and respond with creative solutions. He invites potential customers to visit his company’s website, www.houseworksinc.com, to see a complete list of services and a portfolio of past work.

Company Philosophy

“Build with pride. Build with precision. Build with passion. Build respectful, lasting relationships.”

Serving San Francisco

General Contracting
Design+Build Remodeling
Additions
Construction Defect Investigations
Water Intrusion Detection and Repairs
Restoration
Kitchen and Bathroom Remodeling
Decks

Comparative Summary

When it comes to homeowners’ frustrations with a home remodel, Jeff Kann, co-owner of San Francisco-based HOUSEworks, Inc., sees execution as the biggest cause. “There are a lot of great craftspeople that don’t have the administrative ability to match their tradecraft,” he says. Conversely, he adds, HOUSEworks applies sound business and project planning practices to ensure...

Frequently Asked Questions

Q: Are you licensed and insured?
A: "The California Contractors State Licensing Board as a corporation licenses us. We carry workers’ compensation insurance, general liability insurance and automobile insurance. We also make sure all our trade contractors are fully insure...
Q: How do I get an estimate for my project?
A: "After an initial telephone conversation, we make an appointment for an estimator to view your project. At that meeting, we conduct a walkthrough and thoroughly discuss the full scope of work, including your goals and expectations. We may ask...
Q: What makes your estimates different?
A: "Most homeowners have heard stories about the $250,000 remodel that ultimately cost $500,000. We pride ourselves on providing thorough, clear, honest estimates. We incorporate best building practices into our planning and strive to include ev...

Map

Javascript is required to view this map.

Industry Info

When undertaking a home remodel, homeowners should first determine how much they can afford to spend.
Decide on the budget upfront, before soliciting detailed proposals from designers and contractors. Not only does this provide valuable guidance to the designer in determining what can and can’t be done, but it allows the homeowner to choose...
Findings based on statistically reliable research from 207 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 207

Diamond Certified Qualification

Based on 207 customer surveys, we declare
HOUSEworks, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 813
Continuously qualified since January 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Oliver R. Verified Customer Name
"They were very professional, and they completed the project as we discussed. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

HOUSEworks, Inc.
1485 Bayshore Boulevard, #157 (Suite 220)
San Francisco, CA 94124
(415) 578-9560
(650) 737-9309 fax
DCID6507379300

Mon  Fri: 8am  5pm

Serving San Francisco

Jeff Kann, Owner
20
12
858135
Liability Insurance, Workers' Compensation
Build it Green, Guild Quality, National Association of the Remodeling Industry (NARI), Remodelers Advantage, San Francisco Chamber of Commerce
2008 REMY Award for Best Bath Remodel, 2009 Remodel of the Year (REMY) Award for Best Whole House Remodel, 2012 Remodeling Magazine Big 50
2005
General Contracting, Design+Build Remodeling, Additions, Construction Defect Investigations, Water Intrusion Detection and Repairs, Restoration, Kitchen and Bathroom Remodeling, Decks
30
Residential
2-Year Warranty on Workmanship, Manufacturers' Warranties on Products

Photo & Video Gallery

Survey Responses For

HOUSEworks, Inc.

HOUSEworks, Inc.: Average 9 out of 10 based on 207 unique customer surveys of customer satisfaction.
Oliver R. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were great to work with. "

"They were very professional, and they completed the project as we discussed. "

Kendall W. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They deliver a high quality product."

"We liked that they helped us to understand the process and that there were no surprises."

Oliver R. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide great quality work. They're not the cheapest, but they're well worth the money."

"I like the quality of the work, and it turns out to be a good value."

Adam N. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great to work with. They're timely, and they do exactly what they say they're going to do. They function as a well-oiled machine."

"The whole team of people"

Allen G. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Sometimes, you don't really know how good your contractor is until there's a problem. When something comes up, it's really at that point that it shows. They're willing to do what they need to do to satisfy you."

"Their commitment to making sure that the client is satisfied with the work"

Debbie L. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great, easy to work with, very professional, and they have good communication skills."

"Just that they are nice"

Edwin G. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very happy with the way our project turned out, and I would highly recommend them to others who are looking to renovate their houses. I thought they were great at problem solving and working with our particular situation to make it look as seamless as possible. They're very easy to deal with and talk to. They're very helpful. "

"They're very easy to talk to, to get a hold of, and to talk about issues with. They're very fair about everything. They're very clear about the progress, and if there are any changes, what it would entail, such as additional costs. They're very clear in their communication and very friendly. I feel like you can definitely trust them with your home and in your home. They would let us know of any safety issues, such as mold. They didn't try to cover it up. We had an issue where we installed a lawn in the summer and it was fine. When fall hit, the lawn started to become muddy. I told them what happened, and they helped us remove the lawn. They also helped pay for part of the installation of synthetic grass. They were helpful, understanding, and fair about it. Overall, we were very satisfied. "

Mindy C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're tidy, their work area is always very clean, and they're punctual. They're very good at communication, so you know what's going on. They're amazing."

"The quality of their work was excellent. The thing I appreciated the most was their communication. I loved that I l knew what was going on, and there were no surprises. The communication was great. I was expecting it to be a nightmare, buy it was extremely pleasant."

Lisa Z. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, timely, and they kept everything neat and tidy."

"They are very personable and they do a really nice job. The quality is very good."

Ellen B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional and reliable"

"The quality and dependability"

Ferris F. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional and excellent work"

"I've used them before. They are very reliable, do excellent work, and have quality craftsmanship."

Jerry K. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The craftsmanship is excellent. It is very easy to communicate with them. They are friendly and it's easy to ask a lot of questions, and they do good work."

"The quality of the work"

Lorrie C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were reliable. They showed up when they said they would and did what they were supposed to do for a good price."

"The efficiency with which they produced what I needed them to do."

Nora S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the job right."

"They were responsive and kept us informed about what was going on, and they did good quality work."

Richard B. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do know what they are doing and they do finish the job. They were interested in making sure we were happy."

"They were reasonably timely, and there was one main foreman who met with us regularly."

Paige P. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were respectful of our space, organized, on time, and they did what they said they were going to do."

"What I liked best was that they were reliable. The respect for our space was very important to us. You don't realize how important that is until you have someone working in it."

Greg S. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say they have a high level of customer service. They were very flexible in meeting the needs of the client. They were willing to work with me and flexible around scheduling."

"It was definitely the customer service and the customized personal attention, they asked a lot of questions and checked in along the way."

Micheal P. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a builder who pays attention to what the client wants. He's very focused and concerned about taking your vision and making it happen."

"I liked Antonio's ability to custom-design and the fact that he finds different ways to save you money. He's honest and very cooperative."

Lopez C. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's fair and honest. He looks ahead and he anticipates things."

"He's very picky, he pays great attention to detail, and he's got an upbeat personality. He keeps everything and everyone in harmony."

Smart H. Verified HOUSEworks, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's a nice guy and the quality is excellent. He is also reliable. When he says he'll be there, he is. He pays attention to every little detail. He handles people well."

"The fact that he's very friendly, he does nice work, but more important is that I like him as a person."