Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
January 2013
We declare that House Doctor Painting, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1957
(650) 397-2119
(408) 990-3662

Kelly McKinley is owner of House Doctor Painting, Inc.

House Doctor Painting, Inc. provides a complete range of interior and exterior painting services for residential and commercial clients throughout the South Bay, Santa Cruz, and the Peninsula. In addition to its general painting and staining capabilities, the company has special expertise with wood restoration and can apply a variety of finishes that are designed to preserve and seal wood surfaces.

Owner Kelly McKinley says House Doctor Painting’s customer-oriented business approach is a crucial aspect of its success. “We start every painting project by talking to the customer and making sure we understand everything they want before we begin. Fair prices are also important to us—we charge a flat rate for every job, so there are never extra charges unless a customer wants something beyond the initial estimate.”

House Doctor Painting is known for its comprehensive “21-step preparation process,” which includes everything from color consulting and power washing to sanding and priming. “There are a lot of ways to apply paint to surfaces, but our 21-step process is the best way to ensure everything is applied properly,” explains Mr. McKinley. “We combine excellent preparation, premium grade materials, and highly experienced crew members to make sure our finished products look great and last as long as possible.”

Company Philosophy

“We take a fair, courteous approach to every job and strive to provide the best possible service throughout each step of the painting process. By working closely with our customers and directly answering their questions, we’re able to consistently achieve the results they want.”

Serving the South Bay, Santa Cruz and the Peninsula including San Mateo, Belmont, Palo Alto, Los Altos, San Jose and Mountain View.

Painting
Staining
Wood Finishes
Removal & Application

Behr
Benjamin Moore
Benjamin Moore
Cabot
Cabot
Kelly-Moore
Sherwin-Williams

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for painting companies that have earned the prestigious Diamond Certified award. For House Doctor Painting, Inc., the key to achieving and maintaining high levels of customer satisfaction has been the 21-step process it implements on every job, which is designed to ensure all work is...

Frequently Asked Questions

Q: How soon can you start my project?
A: "Depending on our schedule, we can usually start your project within one week of the estimate. "
Q: Do you require a deposit?
A: "No, we collect payment upon completion of the job. "
Q: Can you work on weekends?
A: "We can work Saturdays, but not Sundays—unless it’s a commercial job that needs to be completed over a weekend. "

Industry Info

Make sure you know how to identify and properly dispose of lead-based paint in your home.
Paint manufacturers haven’t used lead in their products for many years, but if your home was built before 1978, it could contain traces of the potentially harmful metal in its surfaces. If the old paint on the interior or exterior of your...
Findings based on statistically reliable research from 160 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
86%
n = 160

Diamond Certified Qualification

Based on 160 customer surveys, we declare
House Doctor Painting, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1957
Continuously qualified since January 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Cristian F. Verified Customer Name
"I liked the fact that they were really quick in executing the work. We've used them before and we've had a good experience each time."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

House Doctor Painting, Inc.
(650) 397-2119
(408) 990-3662
DCID4089790555

Mon – Fri: 9am – 4pm

Serving the South Bay, Santa Cruz and the Peninsula including San Mateo, Belmont, Palo Alto, Los Altos, San Jose and Mountain View.

Kelly McKinley, Owner
34
565446
Liability Insurance, Workers' Compensation
Apartment Owners Association of California (AOA)
1989
Painting, Staining, Wood Finishes, Removal & Application
Behr, Benjamin Moore, Cabot, Kelly-Moore, Sherwin-Williams
350
Apartments, Commercial, Condos, HOAs, Residential
5-Year Unconditional Warranty on Materials and Workmanship

Photo & Video Gallery

Survey Responses For

House Doctor Painting, Inc.

House Doctor Painting, Inc.: Average 8.3 out of 10 based on 160 unique customer surveys of customer satisfaction.
Cristian F. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would certainly recommend them very warmly."

"I liked the fact that they were really quick in executing the work. We've used them before and we've had a good experience each time."

Bonnie M. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and they have excellent service. I was totally satisfied."

"They painted my house the first time. Then, I had them come back to do the garage. I was very satisfied."

Philippe Y. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They were very thorough. They did a good job on the work. They cleaned up and they were fast. When I asked if they could do it soon, they accommodated me right away. They did a pretty good job. The guy was very nice and talked to me about the job."

George B. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have told many friends about them. They have a great crew, great people. The quality of work is outstanding."

"I like the services I got for the cost. That's the best of both worlds. They were really great. "

Jeff B. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a fine job and they did it very quickly."

"They did a good job. They did what they were contracted to do, and it was done on time. There were no problems."

Ken F. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were excellent, on time, neat and thorough, and well-priced."

"The quality is important and they had that. They showed cleanliness and were prompt. They were in and out in a timely way. I would call them again. "

Connie W. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are fast, they clean up everything really well, they do a precision job, and they really go out of their way. If they take a fixture down, they will put it back."

"The man I talked to, the owner, was really nice and I thought the paint job was really reasonable for what I had done."

Bob B. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are fast, thorough, very clean, and I would recommend them."

"I think the best thing is their speed. They did a good job, they are fast, and very thorough."

Mr.& M. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was done very quickly, very neatly, and completed on schedule."

"I like that they are fast."

Jane B. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient, quick, careful, and they did an excellent job."

"I liked the end result."

Cristian F. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very reliable and good at what they do."

"They have a good price and they are really flexible."

Alan H. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very thorough"

"I liked everything about House Doctor Painting."

Linda V. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very conscientious, clean, neat, and precise."

"They're professional. They always do a fantastic job."

Mona T. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were fast and reliable."

"I like their reliability."

Mr. J. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a very good job, their price is reasonable, and they have a friendly team of painters."

"I think I liked dealing with their workers because they are friendly."

Mrs. G. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They got the job done quickly, they're very neat, and they're courteous."

Blaize H. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the absolute best. "

"They are so professional, courteous, friendly, super conscientious, and very knowledgeable."

Olga S. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very fast."

"The people that did it were very helpful. They helped with colors and deciding what was best for my house. I think that they were very good."

Fariba R. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would suggest them."

"They were on time and their work was clean and accurate."

Herb A. Verified House Doctor Painting, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very detailed and did a quick job with very fast service. They had reasonable prices."

"They had an early morning start which was good, and it got done faster than expected. They were very detailed and did a quick job with very fast service. They were reasonably priced. The job was done really well. They painted the whole house very quickly and the neighbors came by and said that it looked good."