Independently Rated Highest in Quality
T h i r d
Consecutive Year
Originally Earned:
October 2014
We declare that Highlight Solar HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2199
(877) 312-4241

Dean Alayleh, President

Highlight Solar designs and installs solar power systems for residential and commercial clients in San Mateo and Santa Clara Counties. The company provides a  complete range of services that are designed to streamline the solar process for its customers (including monitoring, maintenance and ongoing support), and it works directly with several industry-leading solar panel and inverter manufacturers so it can offer the best possible deals on its systems.

President Dean Alayleh says Highlight Solar’s customer-focused business approach has been a crucial element of its success. “Our customers are our main partners and the backbone of our business, so supporting them is always our number one goal. When we install a solar power system and the client actually sees their meter spinning backward, that’s a very special moment for everyone involved.”

Highlight Solar also installs SunStar solar pool heating systems that allow homeowners to swim comfortably all year-round—a service that Mr. Alayleh says is indicative of the company’s commitment to maximizing convenience for its clients. “Ultimately, everything we do is geared toward optimizing the efficiency of our customers’ energy consumption and reducing their overall carbon footprint, and our solar pool heating systems are just one more way we accomplish that.”

Highlight Solar was recently named one of the Top 500 North American Solar Contractors by Solar Power World.

Company Philosophy

“Our goal is simple: provide every client with clean, renewable energy at a fair market value. By taking the time to listen carefully to their needs, we’re able to tailor a system that perfectly fits their lifestyle and complements their home.”

Serving all of Santa Clara and San Mateo Counties including Menlo Park, Atherton, Palo Alto, San Carlos, San Mateo, Redwood City, Foster City

Solar Power System Installations
Solar Thermal Pool Heating
Solar Monitoring

ABB
Canadian Solar
Enphase
Enphase
LG
Power-One
SMA
SMA
SolarEdge
SolarWorld
SunPower
SunPower
SunStar

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for solar companies that have earned the prestigious Diamond Certified award. For Highlight Solar, the key to achieving and maintaining high levels of customer satisfaction is simple: provide timely, responsive, detail-oriented services throughout every step of every project. “We’...

Frequently Asked Questions

Q: Will a solar power system increase the value of my home?
A: "Absolutely. Research shows that on average, for every dollar saved on your electric utility bill, $20 is added to your home’s value. "
Q: Can you perform warranty-related work?
A: "Yes. We always stand behind our installations, so if there’s a problem like a faulty product or roof issue, we’ll take care of it for free. "
Q: Are there rebates or tax incentives available?
A: "As of November 2014, most of the local city rebates are gone. The only Bay Area city that still has rebates is Santa Clara, and even those will probably be gone in another year. However, the Federal Tax Credit is still available, which means...

Industry Info

Before switching to solar, it’s important to ask financially-related questions.
As solar power continues to gain popularity, more and more Bay Area homeowners are thinking about making the switch, but they often have questions regarding the various financial aspects involved. Dean Alayleh, president of Highlight Solar in San...
Findings based on statistically reliable research from 88 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 88

Diamond Certified Qualification

Based on 88 customer surveys, we declare
Highlight Solar
has passed all rating steps and has earned
The Diamond Certified Award
No. 2199
Continuously qualified since October 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Calvin T. Verified Customer Name
"They worked with us to give us a solution that was succinct, reasonably priced, a good value and competitive with competitors."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Highlight Solar
(877) 312-4241
DCID8669269997

Mon – Sat: 9am – 5pm

Serving all of Santa Clara and San Mateo Counties including Menlo Park, Atherton, Palo Alto, San Carlos, San Mateo, Redwood City, Foster City

Dean Alayleh, President
7
12
Authorized SunPower Dealer
960376
Liability Insurance, Workers' Compensation
Association of Energy Engineers (AEE), Better Business Bureau
Top 500 North American Solar Contractors by Solar Power World
2011
Solar Power System Installations, Solar Thermal Pool Heating, Solar Monitoring
ABB, Canadian Solar, Enphase, LG, Power-One, SMA, SolarEdge, SolarWorld, SunPower, SunStar
Residential
15-Year Warranty on System Installations & Most Roofs, 15-Year Full-Service Warranty that Covers any Costs of Replacement Panel Installations
Available Upon Request
San Mateo Solar

Photo & Video Gallery

Survey Responses For

Highlight Solar

Highlight Solar: Average 9.5 out of 10 based on 88 unique customer surveys of customer satisfaction.
Calvin T. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were diligent about getting back to us during the entire process. Also, they are prompt, communicative and responsive. "

"They worked with us to give us a solution that was succinct, reasonably priced, a good value and competitive with competitors."

Mete N. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional and knowledgeable."

"In terms of technical details, they were very well versed in all aspects of their technology and were able to give me the most information when I had questions. I am an engineer, so for them to be able to give me clear, concise answers was very important. "

Karl P. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were an excellent choice."

"The customer service is great."

Laszlo V. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say to order their services and products."

"The salesman was not pushy and very informative."

Elena Z. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would definitely recommend them."

"The one thing that stands out with them were the tech guys that came out were really technically savvy and had all the answers."

Dwayne L. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I know that when the salesperson came out, they were very professional and articulate."

"They were punctual, neat in their work and finished the job on time."

George M. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The key thing is that they offer diversity in the types of panels offered. They are very knowledgeable in all of their products and were very clear with any and all questions."

"I can say that they gave me time frame to complete the work and finished ahead of schedule."

Rachel W. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They were just there with the process from the beginning to the end."

Christophe T. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to work with a local company. They were personable with me."

"The sales rep was willing to work with a smaller system for me and they offered a variety of panels instead of trying to sell me a more expensive system."

Aiste N. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend Highlight Solar. I'd say everything went as I had expected it to go."

"They were timely and professional. If I had questions, I was answered promptly and I felt what they were telling me was truthful."

Ansar A. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have been a great company to work with. They are very professional. They did solid work and they were on time as promised. "

"They were professional and on time. They did good work."

Brian B. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them strongly to others. They are the best company with the most competitive bids. They had a high level of communication and high quality service. They did a fantastic job with the installation. The pride of workmanship showed through. Their bid was among the lowest. "

"The quality of the finished job"

Dan M. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They weren't pushy. "

"They were really clear about what they were doing. They came to me with multiple options and were pretty easy going. "

David J. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide a first class service. "

"They have speed of light service. They got back to my questions and needs promptly. I had unusual requests due to how my house was built, so I needed Dean and Quan to listen to what my needs were and help accomplish them. I also needed a charging station installed for my EV car and they took care of that as well. They sold reputable products."

Hien P. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that they have a very good price and they did a very good job on my project, so I would recommend them."

"They were willing to do whatever I asked."

Jacklyn L. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The owner of the company was very upfront and worked well with the client. He was very informative,"

"The selling was great and the savings were great. The owner was pretty informative. If I had questions or concerns, I would call him and ask him then he would tell me everything I needed to know. He accommodated my wishes."

John W. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have very high integrity. The people that I worked with did excellent, clean work. They had great, competitive pricing. They did what they said they would do in less time and under budget."

"Their customer service overall was very impressive. They worked with me on what specifically I was looking for and did exactly what I needed."

Kris B. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient and did what they said they were going to do. They did clean work and made it understandable."

"The way they took care of the job from start to finish"

Lawrence H. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have great service."

"They have good customer service and are affordable. They were responsive to my questions and my needs. They were helpful."

Lillian C. Verified Highlight Solar Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They care about the customer and the quality of their work is good. They tried to work with me and my specifications. My roofer had specific requests and the owner of Highlight Solar worked it out directly with them to make sure they were in compliance."

"They have good service and they are very responsible."