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High Definition Solar is a full-service solar provider that serves residential clients throughout Northern California. Its experienced technicians are trained to handle every aspect of solar installations, from conducting comprehensive financial and energy analyses to dealing with paperwork and permits. In addition to installing solar power systems, the company offers a wide range of roofing services, including dry rot repair and energy-saving upgrades.
Vice President of Sales Chris Zepponi says much of High Definition Solar’s success is due to its customer-oriented staff of industry experts. “Our clients can sense our team spirit and the pride we take in our work. That’s the number one comment we receive from customers—they can tell our employees really enjoy what they do by the way they handle every situation.”
Prior to each installation, High Definition Solar’s technicians perform a thorough roof assessment so they can custom-design a solar power system that works for both the client’s roof and budget. The company provides each customer with a plan to optimize solar energy savings, and it stands behind these projections with a worry-free solar production guarantee. “We believe in solar as a secure investment, so we’re confident of its profitability for our clients,” affirms Mr. Zepponi.
“Our mission is to spread the benefits of solar power to homeowners throughout the Bay Area. We believe simplifying the process of going solar is the key to its widespread adoption, so we guide our clients through the process and make it as easy as possible for them.”
Serving the Greater Bay Area
Solar Power System Installations
Roof Inspections & Dry Rot Repairs
Take simple steps to get the most out of your solar power system.
Having a solar power system installed on your property requires a lot of time and money, so it’s a good idea to maximize the system’s performance however possible. To get the most out of your system, consider the following tips: Make...
"The solar works well. ""All of the people we've come in contact with have been completely professional. "
"They were very prompt. Everything went very smoothly, and they gave me a lot of good information.""I think the people I spoke to, specifically the person who I guess designed or built the system. They were very honest."
"The quality is there, and I think they are one above all of the rest of in solar companies.""They have knowledgeable people who give me a quick call back if I have any questions about anything."
"I think it's a much better system than the rest that are being offered. I liked the type of inverters that they have. They're micro-inverters, so the solar cell box is not on the side of the house, and there's always a fan running. ""I liked the look of the installation. It's very neat. They finished in less than a day. "
"I've told friends about them already. They're a top notch organization. I liked the way they took care of me, because there wasn't any pressure. I spoke to a lot of other companies and wanted to purchase, not to lease or rent, the panels, and they were the ones who provided the answers.""I liked the fact that I could attach more panels if I needed them. I wanted to try it for one year and see how much power I was making with the panels they came up with to see if I needed more, because then I could've attached them without having a different system put in. That was really good. For example, if I might make a mistake prior, and then when the time came down the road, I wouldn't be able to change it with other companies, but with this company I could."
"I'd tell them to use them.""I had been looking to buy solar for several years, and High Definition is the first company I talked to, so I decided to go for it and go with them."
"I would recommend them.""I liked the professional quality of their services."
"I would recommend them.""They were knowledgeable in what they were doing. "
"I think it's great.""It cut our electric bill. I'm very satisfied with them. "
"They were very professional and knowledgeable. ""Hopefully this will save us money on the electricity, but we won't know until October. "
"I would highly recommend them.""Everyone that I came in contact with, the owner Tim, the project manager, etc. were professional. They're an okay company. "
"They were very quick. They were here and done within a short period of time, which was nice. They knew the stakes that were involved. ""They had a good presentation. The person who came to our house beforehand explained all of the things that he needed to do, and what we were going to get, which was nice. The workmen came out and did what the first person told us, and they kept us informed the whole time. They did very well. "
"I would recommend them. ""The salesman was clear and explained the solar panel system to me very well. The workers were excellent, friendly, efficient, and very tidy. They did a top-notch job."
"They were knowledgeable, and they knew more than other solar companies about the business and the options available, including the fact that California offers different incentives. I spoke to a lot of people regarding this service, and all of them were wonderful. ""I liked the fact that they knew what they were doing. "
"They were very efficient, very nice, and they gave us all of the information we wanted.""The people who work there were friendly."
"They were very professional. They did a really good job, and I'm extremely pleased with them. ""I liked everything about them. It was an easy installation, they answered all of the questions that I asked, the workmanship was great, and the quality was great. The representative who did the presentation did a very good job canvassing, and he was the reason I hired them. "
"The system is working, and it is producing what they predicted it would. My electric bill has gone way, way down.""They did a really clean installation with good, quality materials."
"They were very professional, they did the work on time, and I was very happy with the work. I was overall happy with the job.""The overall fact that I have solar"
"They have been easy to contact.""My husband likes that he can see the usage in our panels online."
"If you own the system, you get a very good guarantee.""It is actually cutting the cost of my electricity."
"They did a very professional job, they showed up on time, and they finished early. They had to move a few things, but they did put them back, so you couldn't tell that they were there.""They did a very professional job, they showed up on time, and they finished early. They had to move a few things, but they did put them back, so you couldn't tell that they were there."
"I would say the experience was a very good one. As far as my other home improvement experiences go, this has by far been the best company to work with.""I would have to say I liked the people most. The communication was great. They answered all of my questions and didn't just do their jobs. They went over and above for my project."
"It's working. ""I like my low energy bill."
"They were professional and came out and did the job.""I liked the product the most."
"Just good, quality service""I really couldn't tell you, because the service was good."
"It's a good company, and they did a great job.""I had no trouble at all. It is dependable, and it works. Everything turned out great. It looks good, and they did a thorough job installing it."
"They were very informative during the sales process.""They were very informative during the sales process."
"Really check out the fees first and make sure they are explained in detail.""I liked that they were professional, helpful, and they explained most things very well. I liked the people there."
"They are very efficient and seem to do very high-quality work. They also provided good answers to my questions.""The quality of the work"
"We have told others that they are very professional, very timely, and extremely thorough. They explained the whole process completely prior to installation.""The quality of the installation was the best thing. We were watching and asking questions the whole time so that was very informative."
"If they're interested in solar, they should check them out.""Good service"
"They were easy to work with, and everyone seemed to be very pleasant.""They did the job well and on time, I had no problems."
"It's great. Everybody should have it.""I like that I don't have an electric bill."
"They are a good choice for solar.""My electricity bill is lower."
"How easy it was for me dealing with the people, they got me to understand solar, and it wasn't as scary as I thought it would be.""I am very impressed by my bill every month. They told me that it would be months before I saw any kind of discount on my bill, but I guess I put enough panels up where I see immediate results. The people I dealt with on the phone were excellent, and the people who did the installation were excellent also. They monitor my system, and they are able to tell on their end if something is wrong."
"Quick and professional""Customer service, they were quick to come out and return calls. They came out when they were supposed to. There was a follow-up with the account manager, but I can't remember his name."
"Use them.""They did what they said they were going to do."
"They're reliable, cost effective, and accurate.""They were easy to work with."
"We recommend them.""They were very professional in every aspect, from explaining what was going on, getting the permit, getting the work done, and cleaning up after themselves. "
"Get the solar.""I like my PG&E bill."
"I don't know.""They were efficient."
"They were helpful and responsive.""Essentially, their willingness to find a solution that was appropriate for me"
"My house is very cool now.""The workers were very kind. They went out of their way to help us and fixed some stuff in front of our house."
"It was hard for me to figure out who to call if something went wrong. I called the salesman once or twice, but that really didn't work out because he was too busy to deal with past sales. Someone at Synergy should take on the job of customer service. The panels work, and the guys who came here were good worker, but the panels were a little bit loose. My roof is not an easy place to install because it's very steep. Everyone did their own each individual job very well, and overall the work was good. ""They got the panels in, that's the main thing. "
"They have really good quality, but I would check prices carefully.""The quality of the components and the labor"
"It was great service. They got in, got out, and cleaned up their mess. So far everything's been good. Synergy was great. It was PG&E that gave us trouble.""The rebate"
"Make sure that they're aware that PG&E charges everyone who has solar an extra $10 for utilities.""Everything is fine. It's sitting up there and apparently doing the work. I've been getting the bills properly, and I check the website to monitor the system to see how much we generate. It looks pretty good."
"They do the job right.""They were on time."
"They put a new roof on my house, and they did a solar system.""They were prompt, they were good workers, and the solar installation went perfectly."
"There is nothing wrong with them.""They were very upfront and told me everything, and that's what I liked about it."
"They do what they say they're going to do.""They completed the job on schedule and took care of everything. I was very satisfied."
"They were very responsive to questions that I had. They came out and met with me more than once, and they kept me informed with results by calling me back.""The speed with which they were able to do the job, they dealt with the installation and the paperwork with PG&E. The secretary called me to make sure I was pleased with what was going on. I've recommended them to a few different people."
"They should call them. They have a good product.""They provided the product that we wanted. It was made in the USA, and they provided the kind of financing that we were interested in."
"It's really helped us save money on our PG&E bill.""The man who came out explained everything to us. They did a quick job, and they were very professional. They did well, and they were very good. "
"Everyone that we met was extremely efficient and very complimentary to the company.""Our PG&E bill, we're very satisfied."
"I think they're going to be available and in business for a considerable period of time because solar is not the only thing they do. I have confidence in their longevity as a company.""They followed through. We got what we wanted, and the whole process was very non-intrusive. We were really very satisfied."
"It's very efficient, and we save a lot of money. ""I like the customer service, from their sales pitch all the way to the finished product. Everything was double checked as far as quality control. They had a great presentation, and everything is running well so far. Everything was really timely."
"They were very efficient in the work that they did, and they cleaned up after themselves. They did exactly what they said they would do and in the time frame they said they would do it in, and the quality of the equipment installed looks excellent.""The panels have the individual inverters with each panel, and that led me more to it. Everything was excellent."
"They're very professional, they come when they say they're going to come, they do good work, and they finish it up on time.""They showed up on time, and they did a good job. It definitely reduced my PG&E bill, and I was satisfied with the quality."
"They weren't trying to scam us or sell us something that we didn't need. They did an outstanding presentation so I felt good about getting it. They did a fantastic job.""The quality of their work"
"They're very competitive, prompt, and they do good work.""The on time delivery"
"It's worth it.""The people who put it up were very professional, they knew what they were doing, and they didn't have to go back out for other supplies or anything else."
"They were professional. They did exactly what they said they were going do, when they said they were going do it.""They were very clear about what they were going to do, they came when they said they were going to come, they finished on time, and they were very personable throughout the whole process. They were really good. I'd recommend them."
"Go ahead and try it.""The savings that we have are significant. We're very satisfied."
"I'd tell others to try them out if they are looking to get solar panels installed. You certainly don't want to rent it. You want to buy solar, and the best part about it is that it's paid for, and I now own solar.""They came in one day and put it all in. It only took them 6 hours to complete the job, and then, they were done. They did pretty well."
"They provided great customer service and were very responsive, even to people just asking questions.""They were able to meet our time frame for the installation, and the installation was quick."
"I would recommend it to a friend. They should get it, because it makes the property value go up.""I haven't paid an electric bill since."
"They were quick, efficient, and they got the job done without being intrusive. The cold call guy was excellent. He was a good salesman. I liked that each panel has its own inverter, so if one loses service, they don't all lose service when one isn't functioning properly. That means a lot to me. They explained what they were doing while they were doing it. ""It has been issue-free. I liked the inverter and all of the newer technology. "
"I thought that they were professional and that they did a good job.""The quality was fine. I needed to get it done, and they were available to do so. "
"They're competent, good, efficient, and fast.""I liked the way they treated me. They did a good job, provided a high quality product, and they were straightforward."
"They are worth considering.""I thought they did a great job, their service was good, and the guy who did the installation did a bang-up job. They went over the top to see that I was satisfied."
"Get solar.""I like the fact that it has the computer-thing you can look at. They sent someone out to follow up and show me how it works with PG&E, but I don't remember his name."
"They did everything they said they would do, and they did it on time.""They did what they said, and they did it just like they said they would."
"They do quality work, and they get down to business and get the work done.""The fact that my PG&E bill is practically zero now"
"The installation was very good.""The installation was very good."
"They seemed to be able to answer all of my questions right away, and they gave me an idea as to what I was getting when I was purchasing the solar and what the benefits would be.""Some of their workers were really the best. They knew what they were doing. I was really impressed with the guy who did the wiring, but I don't remember his name."
"I would recommend them.""I had done some research, and I liked their presentations."
"They did everything that they said they would do. They were conscientious and well-mannered.""I liked the fact that they really planned it out and didn't come on as a hard-sell. They did good follow-up afterwards."
"It was a great deal and an extremely easy process.""They took care of so many details, from securing financing and scheduling the installation, to making sure that I had all of the information that I needed for tax credits."
"I would say that the installation was very efficient, and they did a good job, but I had way too many contacts with a parade of different people. ""The installation went quite smoothly, and they seemed to be flexible about it. "
"I plan to use them again. They were very efficient, neat, and they did what they said they would do.""I like the fact that I can wait a year before making any payments."
"I felt that the sales portion was very high pressure. I didn't really have a chance to shop around because the offer on the table was for a limited time. I think I ended up spending more than I had to because of that.""I like that I seem to be getting the newest technology, and the people in each of the different stages were very accessible and helpful to me."
"It was easy.""I got some solar panels, and I'm doing something good for the environment."
"They did what they said they would do.""I liked that they did what they said they would do."
"They were very patient and informative. They just gave me confidence that they knew what they were doing and that I would be in good hands.""I just liked the idea about saving money."
"The quality of the work is good.""I liked their presentation at the beginning."
"That I recommend them""I liked the fact that it wasn't leased."
"I am happy with the solar panels, but they didn't come through with following up the way they said they were going to. My numbers don't go through every month to them, so I need to call them every month to tell them what my numbers are. When I called to tell them that, they didn't know who I was or what I was talking about or why I was calling.""It is working well, and they did what they said they were going to do."
"They're professional.""I liked the way Richard followed up."
"I don't really have anything to compare it to.""They got in and got the work done right away."
"Do it.""The panels are absolutely wonderful. It's Green technology, and we live Green lives. The average bill per month is $5, which is awesome. "
"It seems like a good company.""They're very efficient, no fuss no muss."
"Research a number of different companies first, especially with the customer service, because you really need good customer service if something goes wrong. I'm worried that if something goes wrong with our solar, I don't know if they're going to provide us with good customer service.""They did really good work, and their product was excellent. They came on the day that was promised, and they were done the same day. Everything went well."
"They did a nice job.""They seem to do a good job."
"They're trustworthy, and they do a good quality job. ""They're trustworthy. They had my best interest in mind to do an honest, good job."
"They're very communicative, and they have a lot of experience in my jurisdiction, which is the city of Berkeley. The people who came to do the actual installation work were very nice, and they did the work very quickly and efficiently.""How often they kept me updated and how easy it was to get a hold of someone"
"They were responsive to our needs.""They have friendly service, they're responsive, they know what they're doing, and they answer any questions that come up."
"It was pretty hassle free.""The process was pretty simple. It was a good experience all throughout."
"I was satisfied with the service and the product I received.""They did the work in a timely manner."
"I'm doing okay so far with the solar panels. I've been satisfied so far.""I'm saving some money on my energy bill. "
"They delivered what they promised. There were few a little mishaps, but nobody's perfect.""They delivered what they promised. They were nice people that were easy to talk to."
"I have no comment.""I was able to finance it, and that was very important. They were very helpful."
"They deliver what they promise.""It reduced my PG&E bill."
"They did a really good job of explaining the project, and they did have financial products in place with getting funding for your project.""I liked the fact that the contractors they got for the roof started the work on time, and they really did a superior job."
"They're efficient, friendly, and straightforward. ""The personalities of the people who came to work with us and the final product"
"It saves you money.""They have a good product."
"It's a good system.""Their willingness to work with you"
"They did very good work, and they went out of their way to accommodate me. ""They are very friendly, cooperative, and they make you feel comfortable about their product."
"The solar panels help lower the utility bill some. ""I like my lower bill."
"I felt confident that they were going to put the panels on my roof without messing up my roof. They were originally a roof company, so I felt that they could handle my tile roof.""I felt confident that they were going to put the panels on my roof without messing up my roof. They were originally a roof company, so I felt that they could handle my tile roof."
"I like the 'plug and play', as you don't have to have the large converter on the system.""They had the best purchase options."
"That I enjoy having the product, and I enjoy purchasing it as opposed to leasing it.""Not having an electricity bill"
"I would say they were very organized.""Local"
"It was a pretty straightforward process.""The product"
"Do some research before you sign anything, but overall, it is good product.""It has brought my rates down considerably."
"They are thorough and good to work with. If I knew more about solar and its performance, I could give a better critique.""There appears to be some savings in it."
"I wanted to go Green, that's what I tell everybody.""The appointments they made were always on time, and they worked in a timely manner."
"Buyer beware.""They were honest and upfront about everything. Apart from what the panels produce, and the work was done well. "
"In general, they did a good job.""I liked the fact that I could get all of the services together."
"It's a bargain on the price.""The salespeople were very charming."
"They were very efficient.""I'm saving money."
"I made the right decision, and I should've done it earlier. It's helped us so much with our PG&E bill.""I liked how I didn't have to make the electric payment for 12 months, so we had time to save up. I liked how it tells us how much energy we use every month."
"I found the salespeople to be very informative. They were able to talk on my terms and explain to me how the system was going to work and the benefits. There were some problems during the installation, which they jumped right on top of and took care of, which I appreciated.""The customer service, overall, I was pretty happy."
"They're confident.""It was a quality job."
"Always shop around and make sure that you get at least 3 quotes, but Synergy's prices are comparable to a lot of competitors out there.""I liked their method of how they presented the idea of solar to a household, as in crawl, walk, run. "
"They did a good job overall.""They followed through, and they did what they said they would do."
"They were slow to get everything right, but eventually after some time and several visits, they got it right.""They stuck to trying to resolve the issues that we had."
"They were very efficient, very fast, and very thorough.""They were responsive to everything I asked for and to any concerns that I had."
"Be patient.""The quality of their work"
"The product was very good, and I'm very happy with the panels. The only thing was a little lacking was the organization. We had to go through papers not being given to us, and the work was delayed because of it.""The product itself"
"Do your homework and check prices with other companies before you talk to them.""They did everything in a timely, professional manner."
"We got it because we thought we would save some extra money on our PG&E bill.""Last month our bill was half of what we usually pay, so that was a good thing."
"I don't know what I would tell other people about them, because I don't trust them. ""The team that constructed it, put it all together, and did the roof, did a good job. Everyone besides the sales representative was fine to deal with."
"I would tell them to do their homework and compare companies and what they offer.""The installation was very smooth, and we didn't have a lot of problems. There were not a lot of hiccups."
"I think that they have a really good system available with good features. Everything else, however, was a kick. The price was higher with this company than with competitors, but with financing and everything extra that they offered, it seemed worth it at the time. Now that it's done and things have not been followed through on, I'm not sure that it was worth it.""The financing options they offered were the main reason we went with them."
"Check them out.""They didn't take long to do the work."
"Figure out how it's going to work and how to tell if it works before you spend all the money.""They were really nice, and they did a good job of installing it."
"I left a Yelp review, but they squashed it. It was never published. I guess they're paying someone to filter their reviews. I gave them 3 out of 5 stars. You get what you pay for. ""They had the best price on solar panels out of 4 bids. And our sales guy, Earl Frank, is a prince. He's low pressure, knowledgeable, and friendly. He's the perfect sales guy."
"I wish I had shopped around more. I haven't had my solar for long, so I don't know how much money we have saved on our bill just yet. They say you're supposed to save so much money a month, but in the end, I ended up paying more, because my property tax increased over $300 a month.""I like the solar panels, because I feel like I've done something for the environment, but other than that, I don't see any difference."
"There's nothing I'd like to say.""They did the job."
"Not to use them""I think they installed a good product."
"Don't buy from them.""Nothing"