Independently Rated Highest in Quality
T e n t h
Consecutive Year
Originally Earned:
January 2008
We declare that Hi Tech Termite Control of the Bay Area, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1213
(888) 322-8889

A recent structural project by Hi Tech Termite Control of the Bay Area

Hi Tech Termite Control of the Bay Area, Inc. uses advanced technology and environmentally-friendly, state-approved chemicals to combat termite infestations in Bay Area homes, businesses and industrial properties. The company provides standard fumigation services, but it also employs microwave technology that allows it to eradicate termites without tenting a property or removing its furnishings. Other services include structural damage repairs, escrow inspections and annual maintenance programs.

Owner John Williams took over operations of Hi Tech Termite Control of the Bay Area in 2002. Mr. Williams has always believed that excellent customer service is a must in any business. He has been a part of the pest control industry since 1994. “I realized that termite control was a basic, necessary service,” he explains. “I just knew I had to be a part of it.”

Hi Tech Termite Control of the Bay Area offers a three-year, full-structure warranty that covers damage caused by all species of termites and wood-boring beetles. The warranty also protects against new infestations that may appear during the original warranty period.

Company Philosophy

“We take an integrated approach to protecting our clients’ homes from termites and other wood pests. Our ability to use both traditional and advanced technology gives us a distinct advantage, which we use to provide the best possible service for our customers.”

Serving the Entire Bay Area including Alameda and Contra Costa Counties

Residential, Commercial & Industrial Termite Inspection & Control
Escrow Inspection
Damage Repair
Fumigation
Environmentally-Friendly Treatments

Comparative Summary

Termite control companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Hi Tech Termite Control of the Bay Area, Inc. has built a reputation for employing a variety of cutting-edge techniques to control termites, including...

Frequently Asked Questions

Q: How do I know if I have termites?
A: "There are four species of wood-destroying pests in Northern California: powder post beetles, dry wood termites, subterranean termites and damp wood termites. Dry wood termites are the most common—they leave piles of droppings or pellets near...
Q: How does the microwave process work?
A: "We use visual inspection and detection devices to locate dry wood termite infestations. Once detected, the microwave is directed at the termite nest, heating the area to about 200 degrees Fahrenheit. Termites are more than 90 percent water,...
Q: Can any structure be treated with the microwave process?
A: "No. If a structure is heavily infected throughout and has been left untreated for years, it should be fumigated first, and then controlled by the microwave process."

Industry Info

Successful termite prevention is all about preparation and observation.
When it comes to infesting homes and other buildings, termites are incredibly proficient, gaining access through damp spots caused by anything from vegetation and plants to poor ventilation. Being aware of warning signs and taking preventive...
Findings based on statistically reliable research from 278 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 278

Diamond Certified Qualification

Based on 278 customer surveys, we declare
Hi Tech Termite Control of the Bay Area, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1213
Continuously qualified since January 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Tony D. Verified Customer Name
"They are clean, personable, showed up on time, and took care of the problem."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Hi Tech Termite Control of the Bay Area, Inc.
(888) 322-8889
(510) 661-4218 fax

Mon – Fri: 8am – 5pm
Weekends: By Appointment

Serving the Entire Bay Area including Alameda and Contra Costa Counties

John P. Williams, Owner
17
20
4138, 10185
Liability Insurance, Workers' Compensation
Better Business Bureau, Pest Control Operators of California (PCOC)
1996
Residential, Commercial & Industrial Termite Inspection & Control, Escrow Inspection, Damage Repair, Fumigation, Environmentally-Friendly Treatments
250
Commercial, Industrial, Residential
3-Year, Full-Structure Warranty with Microwave System or Tent Fumigation

Photo & Video Gallery

Survey Responses For

Hi Tech Termite Control of the Bay Area, Inc.

Hi Tech Termite Control of the Bay Area, Inc.: Average 9.1 out of 10 based on 278 unique customer surveys of customer satisfaction.
Tony D. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The techs are very good."

"They are clean, personable, showed up on time, and took care of the problem."

Eilish M. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They seemed extremely professional, and I'm looking to extend our contract. The particular project manager we had made all the difference. I appreciate that they hire good knowledgeable people with good people skills."

"I was pleased with their ability to scientifically treat our condo thoroughly and completely without requiring tenting. They use an elegant approach. I like what they do and the people that did it for us. They were just fabulous."

Josh S. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them. I've used them a number of times. They're great."

"They're honest. The pricing is good. They are convenient and flexible and will work with you."

Judith L. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were very professional and thorough. I was very happy with them."

"Their price was reasonable. I like the extended warranty. And they were on time."

Monica B. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"A great service"

"A great service"

Ali V. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was happy with them."

"They delivered what they promised."

Tess W. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say the customer service was the highlight for me because I had to get approval from neighbors regarding the work. They helped with that communication, making it an easy process."

"Their customer service was the best and that is the most important piece for me."

Laura D. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were honest and did good work."

"I felt that their price was fair, and they were thorough. They really looked at everything."

Shirley M. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very pleased with their service."

"I liked the people. Their pricing is good."

Gwen M. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He spent a lot of time answering my questions and explaining his recommendations."

"That they offered to come out to the house afterward when they didn't need to, to go over any concerns that I had after the work was done."

Jackson G. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The guy who came out went underneath the house and up into the attic. They were very thorough and competitively priced."

"I like the guy who came out. He did a thorough inspection. I also liked their price. Out of the three companies I contacted, they were the best."

Ben L. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The inspection was extremely thorough, much more so than the previous company who came to inspect my home. They took off their shoes and put on shoe coverings, and put tarps down to get underneath the house, so they were very interested in the details."

"I liked how thorough the inspection was. They were right on time, extremely courteous, and respectful of my home."

Carlos P. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a very thorough job. I would recommend them."

"They had a fair price, they were quick to respond, and they did an overall satisfactory job."

Debora N. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very cooperative, very informative, and they gave the best warranty of the three companies that I contacted. "

"The warranties for the three services that I received"

Hilary D. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were honest, fair, on time, and reliable."

"I like that they're honest."

Felix C. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient. "

"They came out on time."

Judy S. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They assessed our problem, and took the necessary steps to fix it."

"All the people we dealt with were very friendly and helpful."

Justin S. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have good people and quality service."

"I liked the service the most. I enjoyed working with the men who did the woodwork."

Mary D. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, they show up on time, and they were so much better than the other contractors I got estimates from."

"They genuinely seemed to care that we had a problem."

Patricia C. Verified Hi Tech Termite Control of the Bay Area, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very reliable, they showed up on time, and they took care of the problem."

"They showed up when they said they were going to show up, and they took care of the problem."