Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
August 2007
We declare that Helming's Auto Repair HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1126
(650) 988-0460
2520-G Wyandotte Street
Mountain View, CA 94043
Helming's Auto Repair opened its doors on April 1, 1976. They still joke about the fact that they had no customers that April Fool's Day. Things have definitely changed. Mike and Leane Reelfs took over Bob Helming's successful and well respected business in 2001 and carry on the tradition of being one of the area's most reliable sources for auto repair. The Reelfs call Mountain View home and enjoy living and working in their community.

Helming's Auto Repair is a small shop with a family feel. But don't let the size fool you; Mike and his ASE Certified Technicians have over 50 years combined experience. They have the expertise to do everything from an oil change to a smog certification to major repairs. They're also renowned for electrical problem solving and fuel injection diagnosis and repair. All makes and models are welcome. With their 24-hour drop-off service you can leave your car when it's convenient for you.

The technicians at Helming's undergo continual training to keep up with the latest technology and trends in the auto industry. They're a Clean Bay Business and use ecologically responsible methods.

Owner Philosophy

"We always treat our customers with honesty and they appreciate that. We’re straightforward about what their car needs and we don’t suggest unnecessary repairs. Our goal is to keep them safe while they’re on the road and help avoid problems from occurring down the line. Because we live and work in the same community, our customers are also our friends – and we treat them as such.”

AREA SERVED | SERVICES | BRANDS

American, European & Japanese Vehicles
Computer Diagnostics
General Repair & Maintenance
Hybrids
30K/60K/90K Services
Smog Inspection & Repair
Expert Electrical Troubleshooting
Serving Santa Clara County
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Helming's Auto Repair
has passed all rating steps and has earned
The Diamond Certified Award
No. 1126
Continuously qualified since August 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"I like that they take the time to fix it and explain what is wrong. They don't tell me to get work done that I don't need. They are honest about things. I think other auto shops should use them as an example."

–Chris H.

"They were easygoing, it didn't break my pocket book, and it was a competitive service."

–Andy C.
See all survey responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Helming's Auto Repair
http://www.helmings.com
2520-G Wyandotte Street
Mountain View, CA 94043
(650) 988-0460
(650) 988-0464 fax
Mon - Fri: 7:30am - 5:30pm
Sat: By Appointment
Serving Santa Clara County
217167
Liability Insurance, Worker's Compensation
Mike and Leane Reelfs, Owners