Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
February 2007
We declare that Hearing Services of Antioch HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1040
(925) 709-4909
4045 Lone Tree Way, Suite D
Antioch, CA 94531
Sunny Mebrahtu (L) and Mary Jane Garnett are committed to providing quality hearing care.

Hearing Services of Antioch has been providing hearing health care to Antioch-area residents for more than 30 years, offering a full range of services for both children and adults. Owner Mary Jane Garnett, Au.D., and her staff thoroughly evaluate patients’ hearing and fit them with hearing devices tailored to their needs. Products range from traditional “behind the ear” (BTE) hearing aids to “completely in canal” (CIC) and “open fit” devices from a variety of reputable manufacturers, as well as new extended wear products from Lyric.

The company is a provider for several insurance companies and also offers financing assistance. Its office atmosphere is warm and inviting, says Dr. Garnett, and patients often feel at home the minute they walk through the door.

Hearing Services of Antioch’s mission is to enhance the lives of its patients by protecting and preserving their hearing and communication ability. The ability to hear is a big part of functioning in everyday life, says Dr. Garnett, but studies show that improved hearing also promotes better mental and physical health and better relationships with friends and family.

Company Philosophy

“Our commitment is to deliver high-quality hearing care at a reasonable cost and serve our patients with a goal of 100 percent satisfaction. Fitting patients with hearing aids is just the beginning—we follow up to keep their hearing aids in optimal conditions and make sure any problems or concerns are addressed.”

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Hearing Aids
Hearing Evaluation
Assistive Listening Devices
Community Seminars & Outreach Services

Insound Lyric
Oticon
Oticon

Comparative Summary

As the only audiologist in East Contra Costa County, Hearing Services of Antioch provides an invaluable service to local residents concerned about protecting and preserving their hearing and communication ability. Unlike a company that merely supplies hearing aids, Hearing Services of Antioch is committed to “the entire hearing experience,” says owner Mary Jane Garnett, a doctor of...

Frequently Asked Questions

Q: Why should I get a hearing aid? I don’t think I have hearing loss.
A: "It’s possible you don’t, but you might have hearing loss and not realize it. Typically, it’s your family that first detects a problem—they have to repeat things more often, notice the TV is too loud, or feel like you...
Q: How much will a hearing aid cost?
A: "It depends on your impairment and how much technology you’re willing to pay for. It also depends on your lifestyle. If all you care about is sitting at home watching TV, or maybe being able to talk to your husband or wife across the br...
Q: Is a hearing aid comfortable?
A: "You’ll have a lot of trouble wearing a hearing aid that isn’t comfortable, because, ideally, you’ll have it in your ear at least 12 hours a day. There are many different choices for comfort. One example is extended-wear hea...

Map

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Industry Info

Look for the best professional, not the best brand, to handle your hearing loss treatment.
It’s not that hearing aid companies make poor products, says audiologist Mary Jane Garnett of Hearing Services of Antioch. In fact, she says, most do a good job. The problem is that no single hearing aid or brand can help every person. That...
Findings based on statistically reliable research from 225 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 225

Diamond Certified Qualification

Based on 225 customer surveys, we declare
Hearing Services of Antioch
has passed all rating steps and has earned
The Diamond Certified Award
No. 1040
Continuously qualified since February 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Madison H. Verified Customer Name
"She is very thorough and makes sure you are completely satisfied."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Hearing Services of Antioch
4045 Lone Tree Way, Suite D
Antioch, CA 94531
(925) 709-4909
(925) 778-0937 fax
DCID9257783298

Mon - Fri: 9am - 12pm;1:30pm - 5pm
Closed on Weekends

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Mary Jane Garnett, Au.D.
37
5
AU473
Liability Insurance, Worker's Compensation
American Academy of Audiology, California Academy of Audiology
1994
Hearing Aids, Hearing Evaluation, Assistive Listening Devices, Community Seminars and Outreach Services
Insound Lyric, Oticon
All
Manufacturers' Warranties
CareCredit
Contra Costa Hearing Aids

Survey Responses For

Hearing Services of Antioch

Hearing Services of Antioch: Average 9.1 out of 10 based on 225 unique customer surveys of these open ended questions.
Madison H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Highly qualified, excellent, and caring"

"She is very thorough and makes sure you are completely satisfied."

Anita L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to go there if they are having a problem."

"When I have a problem, I go and they take care of me."

Anne P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would just like to tell them that I felt very satisfied and that I thought things were explained well. I understood what I was getting, the limitations, and I thought I knew what to expect from the scary device. It wasn't oversold."

"I just hear things more clearly. I can here the consonants on the ends of words and beginning of words. I am getting more words. I don't have to ask people to repeat themselves as much."

Darlene B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They are so cordial and nice."

Douglas R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I felt confident in their ability to perform."

"Their friendliness makes me feel like part of their family."

Jim O. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a good service, and they do a good job."

"The service clientele, I have been very happy with their service overall."

Mary M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Sunny is a wonderful person. She was friendly, very helpful, and she didn't stop until I was satisfied. She explained everything to me. I liked her a lot."

"That she restored my hearing, I was missing out on a lot in life."

Luke L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think Mary does a good job."

"I just like them. I haven't gone to anyone else."

Neal C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly and convenient."

"They are just very thorough."

Patricia M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Give them a try."

"I liked the time Sunny took with me. She was very nice."

Robert P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a good job."

"They are friendly, very courteous, and they do a good job."

Roslyn H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very good. "

"They were there when I needed them. I have been going to them for almost 50 years."

William A. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are conveniently located."

"They are prompt and quick."

Alice B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like her and everything there. They provide wonderful service. Everyone is very nice."

Benjamin A. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very nice, very professional, and they took a lot of time to explain what they were doing. They are close by. We used to have to go to San Francisco."

Betty R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very helpful and caring. "

Daniel R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They get to me right away and treat me like a human being. They are very nice people. The quality of their service is excellent, but I am fully dissatisfied with the hearing aid. "

Elmer O. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very honest and they have a good product."

Ernest P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The attitude of some of their people, Tsehay Mebrehfu is just a delight to deal with."

Fannie G. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the personal attention. She was very thorough and very compassionate. I was pleased with her."

Frances M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient. I think Mary Jane is really good. She answers all of my questions. They are very friendly and they take care of me as soon as possible."

Gary G. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"How clear the explanation was about what I was learning and procedures of understanding my hearing problem, they contact me with reminders for cleaning and service."

Genevieve L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person, Sunny, was excellent. Everything she did was excellent. She even came in on a Saturday morning to accommodate my Monday to Friday work schedule. She was wonderful. Another thing was that she said to go to a medical doctor. It turned out to be, as she said, a medical problem. She was straightforward. She was a perfect '10'. She was excellent."

Grady P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They notify me when I need a tune up to get my tail in there and get it done. The little messages in the mail are kind of nice. The service has been excellent. I got my batteries for free for the longest time. I am quite pleased with them."

Jerry S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Usually, I can get in there very quickly, in a couple of days. Mary Jane is fine. I trust their expertise and their equipment."

John O. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service, they were very polite."

Lloyd L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very caring and kind people who really do their job. They are a fine organization. Mary Jane is a very good person for her job."

Mary E. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was recommended by a couple of good friends who have good judgment. I found out that they were very attentive and very easy to work with. I was very happy with their service. They were very good."

Raymond L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of me. They gave me a loaner hearing aid while they were fixing mine."

William P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There were a variety of things that I liked. I liked that they were local. I have been very satisfied with the attention they have given me. "

Adele C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"She was very responsive when trying to help me."

Carlos J. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional."

Carol K. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their general attitude and service, they were able to get it done."

Cecilia A. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personalized service, she was just very good about answering all of my questions, even if they were mundane."

Damien B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their hospitality, they were just really nice."

Ellis C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always available if I have an issue."

Harold N. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and easy to talk to. It is easy to get in and see them. Their hours meet my needs."

Louis S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that Mary listens and explains things. They have coffee and hot chocolate for their customers. If Mary is not available, whoever helps us is always very nice and friendly."

Mary C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are nice, and they take the time to get everything straight."

Nancy P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mary knows me and my problems. I am very comfortable with her."

Peter M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are courteous, and they answer all of my questions. They do what I need done."

Robert B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Overall, they were satisfactory."

Robin C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I love Mary Jane. She is just so thorough. She is great."

Sally A. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mary is very friendly and very professional. "

Shirley L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Her cooperation and understanding, she knows just what I need. I am pretty satisfied."

Virginia D. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very good. They do what I need."

William B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly. I am impressed by their openness and willingness to help me with what I need. I have never had a problem getting an appointment. They have always been ready for me. They are straightforward. I just spent $4,000 on hearing aids. I think they are just great."

Charles P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what I wanted."

Daniel S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the person who helped me. She wasn't pushy."

Ed M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough, professional, and they analyzed my problem. My hearing aid fits well."

Elizabeth S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly. They take their time with you. Overall, I think their service is great."

Hazel G. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're really friendly, and there is never a problem when I go in."

Jeff R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They try to take care of your problem in a timely manner. They are very polite. I am very happy with their service."

John M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable, and they knew what they were doing."

Jon R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have been taking care of me for the last 5 years. I've been very satisfied with them."

Ken A. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane Garnett"

Lois P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the atmosphere and the people."

Manuel R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and very professional. Mary Jane impressed me."

Mary B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane Garnett takes care of her clients."

Mary N. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They take care of me. "

Michael J. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal service"

Nancy P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think Mary Jane is very competent."

Betty B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Sonny."

John C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people who work there are fabulous. They treat me wonderfully."

Madeline D. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good and communicated with me very well. They were gentle and took their time."

Mary D. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, answered my questions clearly, and it was close to my home."

Joe E. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were able to help me quickly, and I"

Betty G. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They seemed to really care about me, didn"

Mary G. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My mother is able to communicate with them very well, and everyone is nice to deal with."

Martha H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they are very helpful and friendly. Their location is near my home, so it"

Dena L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the people, and the service I received there was great. I have referred them to two of my friends."

Shirley L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their friendliness"

Velma L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are always available when I need them, and they are very friendly. They have been able to help me hear."

Ed M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and honest with me. I received my first hearing aids from them, and I was very satisfied with their services."

John M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane is very good. "

Jane N. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are friendly and very efficient."

Dale C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were always there when I called and ready to help. "

Norman S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They answered all my questions. They were also accommodating when I needed my hearing aid adjusted. "

Maria D. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The woman my mother saw was awesome. "

Alexandria R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The personal attention and care to the individual "

Don K. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I went in to get my hearing aid fixed, they gave me a loaner hearing aid. "

Eleanor C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of me very quickly. "

Savitri P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The receptionist and the audiologist were very nice and helpful. They return calls promptly. "

Gilford M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their honesty about which hearing aid would or would not work. I also like that they're not pushy. "

Diane P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very caring and thorough. "

Esther M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly. "

Lydia R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service that they gave me was excellent. "

Robert C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The friendliness of the staff "

Josephine M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The staff was great. They answered all my questions. "

Evelyn S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They accommodated my every need. "

Ellis C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are courteous and prompt. "

Frank S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They take personal care of each client to meet their needs. "

Pauline C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like that they took the time to find out what I wanted. "

Larry M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people that I dealt with were very friendly. They talked loud enough so I could hear them. They were very sensitive and understanding. "

Charlotte A. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We really like Mary Jane. She is very helpful and insightful. "

Richard W. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very helpful, friendly and they do what you need them to do. If you have an urgent question, they do their best to assist you with your needs. "

Abel G. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are nice. "

Edward S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're friendly and they give good service. "

Sue L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very good people. I didn't have any trouble getting an appointment. They were friendly, knowledgeable and honest. "

Ofelia P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They tell you the truth and they're right there when you need them. "

Mary C. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very pleasant. "

Mitchell B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're friendly and they make us feel like family. "

Karren H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I can go in and see someone quickly. They're also able to give me a quick answer. "

Jack S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It's a very relaxed atmosphere and they do a good job. "

Carl H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The best thing was that there was no sales pitch. "

John M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The overall experience was satisfactory. "

Sue P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The office is very personalized. They always get me in promptly and make me feel comfortable. Their work is very thorough. "

Robert W. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really professional. "

Vincent K. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very punctual, caring and friendly. "

Hubert M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're friendly, concerned and honest. I'm very satisfied with Mary Jane's work. "

Stella B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly and knowledgeable. "

Alejandro M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful and they took care of all my son's needs. They also paid close attention to him. The service was very quick. "

Willis V. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and had good service. "

Elna H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people were really nice to my mother. "

Genevieve R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of me and did what I needed. "

Dorothy P. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They check their patients thoroughly. "

Dorothy H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane was very nice and did all she could for my mother. "

Maebelle R. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like Sunny. She's very nice. "

Helen H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They service my hearing aid and adjust it any time I want. "

Tania W. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The detailed explanations of what was going on "

Theda I. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the service from the front desk and the audiologist. "

Ernest D. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're good people. They try to help me. "

Michael L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and did a good job. "

Bradlee Q. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very helpful to my son. "

Alice S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We appreciate the promptness of the appointments. The people there are very nice. "

Jack B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Friendliness and promptness "

Juliette M. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They try to do everything you ask them to do. "

John A. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane is thorough and understanding. She explains things very well. "

Gertrude L. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like everything about them. "

Louis B. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Free batteries "

Doug H. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane was honest and conscientious. "

Manuel S. Verified Hearing Services of Antioch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm satisfied with their services. They make adjustments when needed and I feel very comfortable with them. "

Adele Y. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very efficient, very caring, and I am very satisfied."

"Their service, they are very thorough in answering questions and also telling you about their service. They are very thorough in following up with your service and making sure your needs are met."

Anton M. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are there to help you."

"Their professionalism, they know what they are doing. I think they are doing a good job."

Avery J. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I am of the opinion that people go to who they want to go to. I don't recommend anybody one way or another."

"Sunny is very conscientious, and Patty is a really good receptionist. I have received good service when I have gone in there. My service has been a '9'. They seem to be doing very well."

Jerry K. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"That I think they are the best around"

"Their service, I can always get in when I need to. They take care of my problems, whatever they may be, immediately."

Maria U. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very friendly and efficient."

"They take their time with me, and they never rush my service. They don't rush me out of the office."

Patrick V. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Excellent customer service, and they know their products very well. They are very knowledgeable."

"Their courtesy"

Robert M. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are very good people and good doctors."

"They educate on the quality of the hearing aids that they sell pretty well or the ones that you are going to purchase."

Rose L. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"The audiologist I had was very nice and very patient. She tried to remedy my complaints."

"I liked that they seemed to be anxious to please. They were very nice. If I had any complaints, they would try to do something about it."

Rudy Q. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They are prompt and punctual."

"Their concern for you and the way they treat their patients"

Sally D. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I had good service."

"Everybody seemed very pleasant."

Audrey H. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I have been lucky with that. I gave them my address. I have enjoyed both ladies that work there. They are both number one. I like them. They take their time with me. "

"They always take their time when my son shows up and asks for an appointment. We usually wait until he comes and go over together. They offer a good check-up. They are okay."

Betty G. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very competent and very friendly"

Hazel B. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are good to me. They help me out, and they are pretty accommodating. I don't have to wait a long time if I need to get in. They are really good about calling me if they have a cancellation. They try to get me in earlier if they can."

Jerry G. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They always take care of me. They treat me right."

John C. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly and easy to get along with."

Tom B. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"When I had an appointment, they were pretty much on time. They weren't late getting me in."

Bert T. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were helpful."

James B. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their personal service when I go in"

Mark J. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very easy to work with, and they work with you. They try their best to help."

Marveda M. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have been so very nice to me."

Patrick B. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I am very satisfied with the hearing aids I have received, because they really help me a lot."

John C. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were nice, and their location was convenient."

Charles E. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I just went there today. They were fine, and I am really satisfied with the services I received."

James G. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are quick. I usually get everything back the following day."

Leon J. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the caring service they gave me. They were able to get for me everything I needed."

Michael K. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very friendly people"

Vincent M. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Both my husband and I use their services, and we are very happy with them."

Barbara S. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They took care of me immediately. They're also honest. "

James B. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were personable, willing to listen and they gave me immediate help. "

Erma J. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Friendly service "

Robert F. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The hearing aid they gave me was good. It was less expensive than the first place I went to. "

Diana A. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the audiologist, Sunny. She was available to help right away. "

Diane A. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I got personal service. They were also willing to spend the time to talk to me about all the problems that could come up. "

Larry W. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It's close to where I live. "

Rose T. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane is always very nice and cordial. "

Don V. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed to know what they were doing and answered all my questions. "

Margarita L. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are courteous, prompt and fair. "

Sharon M. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane is always willing to help me. She has gone beyond the call of duty to make sure I was satisfied. I love the work that she does. I will continue to keep using her services."

Jeffrey A. Verified Hearing Services of Antioch Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The way they accommodated me "

Neil S. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"Their service has been fantastic. The ladies are quite nice."

"I don't know exactly. They have been very quick when I needed to go in. It has been a pleasant experience every time I go there. I have been very pleased."

Anthony B. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are friendly."

Jack C. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The woman who helped him seemed very knowledgeable. We asked for some business cards of hers to put out. "

Marveda M. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very nice and very knowledgeable. They tell me a lot about the hearing aids that I have. I don't have to wait for them. I get them right away. I have two styles, some that fit behind the ear. I like the ones behind the ear. They help me not to feel stopped up. I can go in on some days to have hearing aids adjusted and they will do it right away for me. Mary Jane is a wonderful person. She is very friendly."

Thomas V. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They listened to me. They restricted what they did to what I asked them to do. They didn't try to sell me the whole package."

Douglas H. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their personal demeanor and close attention to detail"

Forrest B. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very thorough, very friendly, and I can usually get in without an appointment."

Donald B. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very personable and thorough."

George S. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They seemed very professional, and they knew what they were doing."

Larry M. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very pleasant."

Margie B. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were nice people to deal with."

Patricia M. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very businesslike but friendly."

Bob M. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were able to fit me with the proper hearing aids. I have been using their services for at least twenty years, and they have always treated me very well and respectfully."

Joan I. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were efficient. "

Matthew B. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were nice and made me feel comfortable. "

Jerry K. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were quite knowledgeable. "

Dennis F. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Mary Jane "

Harold C. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very polite and explained things to me. I felt comfortable with them. "

Adele Y. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were interested in the problems I was having and answered my questions. They seemed really concerned about the client. "

Lupe A. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Sunny is very nice. She takes care of me when I go in. "

Kevin K. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They quickly got me in and took care of me. "

Forrest B. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I love Sunny. She is very helpful. "

John C. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're cooperative and friendly. "

Grover W. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"After they adjusted the sound on the hearing aid, it doesn't make my ears feel stuffed up. "

Anthony B. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They explained everything thoroughly. "

Mary B. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like Mary Jane a lot. I'm satisfied with the service I receive from her. "

Emerson P. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like Mary Jane. She's very personable and does her best to help me. "

Gerald S. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their friendly attitude "

William C. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The woman audiologist was very competent. She adjusted my hearing aid and I was very satisfied. "

Gilbert D. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They explain everything to you. Mary Jane makes sure you understand what's going on. "

Taryn R. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The woman was careful and thorough. My grand-daughter started hearing better after she went there. "

Ruben I. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their ability to communicate with me "

Chad D. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The audiologist could relate to my eight-year-old son. "

Luis R. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They pay a lot of attention to my needs and answer all my questions. "

Tomasine M. Verified Hearing Services of Antioch Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are nice people, timely and they provide good service. They do what's necessary. "

Frank R. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They just seemed very cordial."

Grover W. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"There wasn't anything in particular. They were prompt to take care of things. They were prompt to remind me of recommended services. They did really well."

Kenneth C. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Mary is very concerned. She tries to help me. Every time I go in to have my hearing aid adjusted, they are very attentive."

Diane M. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"We had an emergency, and they were able to get me in on the same day."

Josephine R. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very nice and helpful."

Edwin P. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are always available to listen to your questions. "

Desiree R. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very personable. "

Peggy A. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Right now, not a whole lot "

Richard H. Verified Hearing Services of Antioch Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I liked the people there. They were cordial and explained everything thoroughly. "

Tanil M. Verified Hearing Services of Antioch Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"She is personable."

Adanael G. Verified Hearing Services of Antioch Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and informative."

Earl A. Verified Hearing Services of Antioch Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"The hearing aid does make a difference. "

Derald L. Verified Hearing Services of Antioch Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Good service "

Robin B. Verified Hearing Services of Antioch Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They helped, they were there when I needed them."

Kyara W. Verified Hearing Services of Antioch Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The people are very nice. "

Mary F. Verified Hearing Services of Antioch Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I liked the woman there. "

Mary M. Verified Hearing Services of Antioch Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I have no comments. "

Calvin E. Verified Hearing Services of Antioch Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing"

Nathan C. Verified Hearing Services of Antioch Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"I liked the professional service. "