Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
February 2009
We declare that Harrell Remodeling, Inc HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1507
(408) 868-8904
(650) 720-5904

Harrell Remodeling, Inc. is a full-service design/build firm that offers residential remodeling services to clients in San Mateo and Santa Clara Counties. The Mountain View-based company handles major and minor remodels of kitchens, bathrooms, and specialty projects like laundry rooms and offices.

Owner Iris Harrell established Harrell Remodeling in 1985 after noticing that many construction companies were reluctant to hire women. She says her initial goal remains intact today: To provide award-winning designs, dedicated craftsmanship and exceptional project management for every job.

Harrell Remodeling brings together a unified team of designers, architects, builders, and subcontractors. Ms. Harrell says her team manages projects from start to finish with a shared vision, and its centralized operations provide customers with a single point of contact. “We try to promote a collective remodeling experience.”

Harrell Remodeling offers a range of Green building services, employs almost 40 Certified Green Building Professionals, and is a member of Bay Area organization Build It Green. Ms. Harrell says her company is focused on providing sustainable building options that result in energy conservation, low maintenance and a healthier home environment.

Company Philosophy

“Our employees truly reflect the core values on which our company was founded: good listening skills, accessibility, friendliness, and expert training. We believe there are creative solutions to every problem, large or small, and our goal is to help our clients successfully solve them with long-term performance in mind.”

Serving all of Santa Clara and San Mateo counties including Milpitas, San Jose, Sunnyvale, Mountain View, Daly City, Redwood City and South SF.

Design/Build
Universal Design – All Ages & Abilities
Whole House Remodels
Kitchen & Bath Remodels
Room
2nd Story
Basement Additions
Decks
Fences
Arbors
Trellises

Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
90%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Harrell Remodeling, Inc
has passed all rating steps and has earned
The Diamond Certified Award
No. 1507
Continuously qualified since February 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Anita D. Verified Customer Name
"I think the communication was excellent and really every individual was extremely professional. "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Harrell Remodeling, Inc
(408) 868-8904
(650) 720-5904
(650) 230-2901 fax
DCID6502302900

Mon – Fri: 8am – 5pm
Evenings/Weekends: By Appointment

Serving all of Santa Clara and San Mateo counties including Milpitas, San Jose, Sunnyvale, Mountain View, Daly City, Redwood City and South SF.

34
Aging in Place Specialist, Certified Bathroom Designers, Certified Green Building Professionals, Green Businesss Certified Kitchen Designers, Green Point Advisor
479799
Liability Insurance, Worker's Compensation
Ciro Giammona, General Manager

Photo & Video Gallery

Survey Responses For

Harrell Remodeling, Inc

Harrell Remodeling, Inc: Average 9 out of 10 based on 125 unique customer surveys of these open ended questions.
Anita D. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think the communication was excellent and really every individual was extremely professional. "

Marcia Y. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:"I liked the cleanliness, how prompt they were, how timely they got the job done, and how professional they were."

Catherine V. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The person who originally came out knew what I wanted and what I wanted to spend. They did it within budget."

Marilyn S. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We went to them because we had used them before. We went with them, even though they were more expensive, because we got what we wanted. They stayed within budget and they were very responsive to everything. They found something that they had done incorrectly in 1997 and they absorbed the cost for correcting it. They were very nice and considerate. It is always nice when you have to see someone day after day to get along with them. Jason was just wonderful. They also gave me the names of subcontractors they used that I was happy with. "

Sally F. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their friendly attitude. No task was too small or too large. They were completely reasonable people."

Lyn H. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I just liked the workers. I loved the guy in charge, but I can't remember his name. I liked their attention to detail and professionalism."

Anita K. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The combination of their professionalism and the quality of their work"

Elaine H. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, they worked hard, and they seemed to have on hand everything they needed. They didn't have to leave the job to go get materials."

Sheryl S. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I would rate them a '12'. The guy who built our house works there. He knows exactly what the problem is when something structural happens. He is good at diagnosing. He's a genius."

Joan G. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the thoroughness of the job and that they checked to see that everything was done correctly. They did a really intricate and upscale job."

Jeannette F. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their ethics. They are just so honest and respectful. The quality of the work is good too. They stand behind their work. Their employees are honest. I never mind having them in my house. I'm picky about whom I have in my house. They are trustworthy. Iris is wonderful. She listens and takes what you say to heart. They will work to make everything right. They are not afraid to listen to criticism. "

Jocelyn T. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very attentive, on time, and they do quality work. They just do the best that anybody can do."

Julianna L. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time. They came when they said they were coming and they finished within the time frame they specified. "

Mary D. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and their quality of workmanship"

Diane G. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We knew them and we knew the quality of their work. They are professional, neat, and considerate of my house. I am very happy with them."

Carol F. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The client service, the follow-up, availability, and attention to detail"

Rebecca B. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have creative ideas and they are extremely reliable. I feel comfortable giving them the key to my house. Also, the subcontractors that they recommended and used were very good. We were away a lot, but they were able to work around our schedule. They were very accommodating."

Mitzi H. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them a couple of times. They are on time and very prompt. There is a supervisor on the job daily. They answer all of your questions. The quality of the work is wonderful. They are very unobtrusive when they are in your home. They were far from being the lowest bid, but they were worth what we paid them."

Sam G. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They delivered exactly what they said they would deliver. Their workman was extremely courteous, as well as being a very good craftsman. All in all, they did a tremendous job."

Victoria B. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the work, the way they related to the customer and the way that they respected our living space. Everyone we came in contact with was very professional and knowledgeable. Work like this can be very stressful, but they made the process as painless as they possibly could."

Jan A. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality and the follow-through were excellent."

Dr. R. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They listen. When you tell them you have a problem, they listen carefully and they follow through. They were timely and courteous."

Linda C. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work was great. It was 'top-shelf, white-glove' service and good work all the way around."

Elsie K. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were always on time. There were no delays and they were extremely competent. They were friendly, reliable and we had complete trust in the quality of their work. We always recommend them to whomever is asking. It was excellent. The work was extremely good quality and that was the most important thing. "

Jeannette F. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them many times. They take great pride in their work. They are totally professional. Perfection in this type of work is solving problems as they arise. That is the nature of the job. In that respect, I think their integrity is unsurpassed. The quality of the people they have is great. They are on time, they communicate well and interact well with people. I never once felt uncomfortable or violated with them being in my home."

Peter Y. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work and working with the designer, we appreciated the craftsmanship, the attention to detail as well as the daily clean-up. "

Lyle S. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professional quality, attention to detail and their design skills"

Charlotte E. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they were neat, tidy, on time and they cleaned up. The people who work for her are very nice. "

Pam P. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We liked everything that they did. They stuck to the schedule and they were very communicative about potential delays and everything that was going on. There were no surprises. It was a very pleasant experience. They also cleaned up every day. That was very important. We are thinking about using them again very soon, depending upon the economy."

Colleen T. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They started and finished on time. They were pretty low impact. The work was good quality."

Kit S. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were punctual. If they screwed something up, they would fix it. Across the board, they were very professional."

Daniel P. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked around us. They were very friendly and they used a lot of recycled materials. They're very 'green'. It was a great experience. We were the ones who had the good contractor story."

Bob S. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were just good people to work with."

Anita N. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"My designer, Genie Nowicki, and my site manager, Dave Smith, were very attentive. They stood behind their work. They were on time and they had great ideas."

Andrea B. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They kept my health livable while they were working on it. There was no smoking or radios allowed while they were working. They came back and repaired things that weren't quite right. They were service oriented. They took care of things that needed to be taken care of. The work was completed within the time frame given. They are worth it because they give the performance."

Robert H. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They completely kept to their commitments. They told us what the process was going to be and they kept to their time commitments. They finished two weeks early. The quality was very high. The staff was very customer focused."

Lonnie A. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The attention to our needs, They went out of their way to assist. They repaired a leak in our roof when we were just in the design phase. They were exceptional."

Jim H. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their architect, she was the most incredible individual. She could interpret people's ideas and put them into what they wanted to see. She listened and ended up with exactly what people wanted. She has unbelievable patience and attention to detail."

Jennifer D. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The whole experience was great."

Diane S. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their detailed quality and their professionalism. I liked that they came in on time and paid a lot of attention to the budget. They also made sure they didn"

Dr. G. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They worked in a timely fashion and they always cleaned up. All of the people that worked there were very nice as well as very accommodating. They did a good job. It is what you hope for. My husband says they are perfection."

Diane K. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything, they were great."

Sid B. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were competent."

Karin E. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"There were too many things to even specify. They were great."

Louise S. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are competent, thorough, nice and reliable."

Casper O. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've used them before. We knew they were reliable. They did it very nicely and they did all of the services they said they were going to do."

Pam D. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their attention to detail and the fact that when they said they would do something, they did it the way they said they would and within the specified time frame."

Carol F. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient and friendly."

Eric F. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"In the design/build part of the company, even when mistakes were made, because it was under one roof, Harrell covered the extra expense to make it right. They took responsibility for the entire project."

Dr. E. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They care very much about the project."

Sarah B. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The fact that they listened when I had a problem"

Pat B. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the workmanship, the general quality of the work and their punctuality, they were very professional. They knew what they were doing. They came when they said they would. They also cleaned up every day and they kept working until the job was done. There wasn't any lag time that you usually see with most contractors."

Katherine B. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The contractor who was in my house and his coordinating of all of the different subcontractors, he did a great job with that. He finished on time. The job was completed two weeks early."

Mary d. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, I liked the quality of their workmanship and the way they conducted their business. "

Christel F. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their approach, personal style and that they cared, I liked that they were women. They had a certain understanding when they came into our house and did the work. They promised not to forget that it was our home."

Millie G. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The professionalism, the workers didn't smoke or play music on the job. They were very respectable of our property. They did great work. I thought Bella was just great."

Nancy H. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them three times over the course of the last twenty years. It's a one-stop shopping experience with good subcontractors and high quality work."

Marie K. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've used them since 1992. I can depend on the quality of the work and for them to be on time, clean and reliable. When I hire them, I don't even have to think about it, because I know the work will be done right."

Barbara O. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I use them all the time. I like the quality of the work, the skilled employees and their general attitude."

Helen P. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the fact that they schedule the subcontractors without too much delay between appointments."

Shauna R. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've done two bathroom remodels with them. I like the personal service. They communicate well and explain things well. They are respectful of our home and the people are great. They hire well-qualified people. I think Iris Harrell should be running the country."

Cynthia S. Verified Harrell Remodeling, Inc Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the quality of the people and the quality of the work. They are top-notch. I also like the seminars that they put on at the store. They are really helpful for us novices or first-time remodelers. They cost more than other companies, but you get what you pay for. They are wonderful to work with."

Dave H. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The lady who was here didn't try to push things on us. They were nice, easy going, and low key."

Colleen T. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for ten years. They are very easy to work with and responsive. The quality is excellent. That's the main thing."

Pat M. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quality, punctuality, and fairness of price"

Julie N. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They planned well, executed on schedule, and had really good follow-up on any issues."

Florence J. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They handled our entire project from start to finish. Everything was handled in a very professional manner. The coordination between the workers was great."

Mike M. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave us exactly what we wanted. I love our kitchen. It's my favorite room in the house."

John P. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The professionalism and the quality"

Dave M. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very responsive and the quality of their workmanship was excellent."

Harry K. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were here when they were supposed to be. They consulted me on everything along the way."

Joan B. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked Bella. She has great ideas and she is great to work with."

Cynthia B. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I found them through a colleague, so I trusted them to do a good job. They didn't let me down. They did a good job. I was very happy with them."

Helen Q. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They worked with us. I liked the design ideas and the care in the execution of the project."

Elnor H. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked almost everybody on the staff. They were very courteous and they did a good job."

Joy W. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The concierge type of service that they provided, it was an all-service design and construction approach."

Steve C. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were attentive to the project. They had a guy who was always around interfacing between the customer and the people that were doing the work."

Kim F. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very responsive and very well organized. They knew how to manage a project."

Hazel D. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are very hands-on and they keep a watchful eye on all of the work. "

Barbara M. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their work was absolutely fabulous. The head carpenter was a real craftsman. His name was Joe. At any rate, it is a beautiful kitchen. "

Craig Z. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Excellent work and good people"

Artie S. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality "

Bob Y. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have good design ideas and they do very high quality work."

George E. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were well organized, mostly on time and they had good subcontractors. The planning, dealing with the clients and the information provided were all professionally done."

Joyce L. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The people on the job were very responsive to our needs. When we said we wanted to talk about doing something, they were very anxious about making sure we were satisfied."

Martin C. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their prompt response, we dealt with a very nice person. She was very efficient and she returned our calls regarding the job."

Ann M. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were just very easy to deal with, easy to talk to and very professional. From a design/build point of view, I was really happy with what they did."

Sydney F. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have excellent workmanship and reliability. They are not very obtrusive or intrusive. "

John B. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, they are really good. They know exactly what they are doing."

Celeste C. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were willing to listen."

Doris G. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They answered all of my questions. If they couldn't figure something out, they found someone who could."

Barbara H. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They have done several small jobs for us. They started and finished them on time. They were clean, very pleasant to have on our property and we were delighted with the work that they did."

Chauncey S. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like the people. They are skilled and accessible."

John S. Verified Harrell Remodeling, Inc Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They meet their schedules and they also have good communication. They keep in touch with you on everything from start to finish. "

Lori T. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had one person who was my contact for all the problems and the planning. This was even over multiple jobs that I had done. It made it very nice. I'd like to give him credit, but I don't remember his name."

Ruth W. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Quality"

Pearl R. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"They were very friendly. They had good customer relations."

George C. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and they did very high quality work."

Jane J. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They treated our house like it was their own. The attention to detail and the quality of the work were very good. We were very happy with the end result."

Debbie D. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very accessible. Iris was always available to listen. She answered our questions and paid attention to our concerns. They set very high standards for their workers, such as no radio, no smoking and thorough clean-up every day."

Vernell S. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were organized and very comprehensive. For example, they understood and could handle the stuff with the city. They understood and were very up-to-date with all of the building codes."

Karen R. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Everything was obsessively planned so that there were no surprises or major problems. They worked right in the middle of our house and they were very clean. They stayed as low key as possible. "

Carol O. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They kept to the schedule, showed up on time and completed things on schedule. The young man they sent out as project manager was very good. I wish I could recall his name."

Carolyn D. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've used them for two jobs. I thought they were responsive and I liked their thoroughness."

Julie H. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"We had a wonderful experience with them. They had great ideas and high-quality work. They were very professional."

Joe Z. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are wonderful people. They are very personable and they do excellent work."

Linda P. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The attention to detail, when issues came up with the job, they were handled well which was very good for us since we were both working. They would discuss any issues each day. The headaches were kept to a minimum. We felt our job went smoothly."

Roberta B. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I like the women that work for Harrell. They do a careful and neat job. They don't rush. They don't do a messy job as most men do. I had both women working and the men came later to do the drywall."

Linda L. Verified Harrell Remodeling, Inc Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I've used them twice. The last time was about three years ago for a small job. They got in, got the work done for me when I needed it and got out."

Steve P. Verified Harrell Remodeling, Inc Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did nice work. They oversaw their subcontractors as well."

Judith M. Verified Harrell Remodeling, Inc Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They have done big jobs for us in the past, including a major remodel, and they were great. Their work was high quality and everything was done on schedule."

Mary A. Verified Harrell Remodeling, Inc Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They started, finished on time and did good work."

Diane H. Verified Harrell Remodeling, Inc Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They were willing to tackle a very challenging remodeling project with a lot of personal attention."

Tom S. Verified Harrell Remodeling, Inc Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were very attentive and focused on the project."

Mona C. Verified Harrell Remodeling, Inc Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They are organized, clean, they communicate well and they generally stick to their schedule."

Adelaide M. Verified Harrell Remodeling, Inc Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I've used them several times over the last few years. They do a great job. I've been very satisfied with the quality of the work and the way they do business. "

Pearl R. Verified Harrell Remodeling, Inc Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work was very good. They were also friendly."

Jackie F. Verified Harrell Remodeling, Inc Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"Other than the thing that was broken, the quality was very good."

Bill G. Verified Harrell Remodeling, Inc Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"The quality of their people was excellent, almost all the way through. They are top of the line. They had good, conscientious people working for them. They were easy to work with and they were really nice. They were not noisy."

Mary D. Verified Harrell Remodeling, Inc Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They are nice people."

Debbie H. Verified Harrell Remodeling, Inc Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The people were very friendly. I think they are great for someone where money is no object. "

Jeff S. Verified Harrell Remodeling, Inc Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were professional."

John D. Verified Harrell Remodeling, Inc Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were very friendly and they spent a lot of time planning with us."

Doris K. Verified Harrell Remodeling, Inc Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"Nothing"

Sally L. Verified Harrell Remodeling, Inc Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"They have a great looking office, but they should, considering the money that they charge people."