DIAMOND CERTIFIED COMPANY REPORT
Harkey Construction, Inc.
(415) 735-0984
7975 Cameron Drive, Suite 700
Windsor, CA 95492
Windsor, CA 95492
Prestigious Hilltop Estate Remodel and Addition
Harkey Construction, Inc. is a general building contractor that’s been serving North Bay clients for more than 20 years. The company’s portfolio of projects for residential and commercial work includes ground up construction, whole house remodeling, additions, kitchens, bathrooms, historic renovations, tenant improvements, winery upgrades and more. Owners Jeff and Lori Harkey say their customers consistently confirm Harkey Construction’s status as a high-quality, trustworthy builder.
Harkey Construction provides clear, detailed computer generated estimates and schedules, which have proven to ensure project budgets and goals are met. The project manager works closely with each client throughout their entire project, from estimating and planning to the final move-in.
Mr. and Mrs. Harkey take great pride in Harkey Construction’s reputation within its community. “We treasure our lifelong roots in Sonoma County,” says Mrs. Harkey. “We know the community and the community knows us. Our reputation is only as good as our last job. We continually strive for excellence in everything we do.”
Company Philosophy
“We’ve developed a solid reputation for quality workmanship and trustworthiness, and our pledge to quality and integrity is shared by everyone in our organization. We understand that quality and integrity assures long-term client relationships and our business success. We have built and will continue to build our reputation on these principles.”
Serving Marin and Sonoma Counties
General Building Contractor
Residential & Commercial
Whole House Remodeling
Additions & Building Alterations
Historic Renovations
Kitchen & Bath Remodeling
New Custom Construction/Sitework
Second Units & Outbuildings
Commercial Construction
Tenant Improvements
Winery Remodeling & Upgrades
Comparative Summary
The best possible working relationship between a builder and a homeowner, says Jeff Harkey of Harkey Construction, is when both parties are accountable to each other. This concept led Mr. Harkey to create a highly-detailed computer model for job scheduling that covers every important date and milestone for a project. Using computer-based bar graphs, the timelines clearly lay out obligations and...
Frequently Asked Questions
Q: Do you offer any warranties?
A: "We have a standard one-year warranty written into each contract. But we back up everything we do. If there are problems, we clear them up at any time."
Q: Do I need a building permit for my project?
A: "You need a building permit for almost anything you do. We can help you obtain one."
Q: Can I pull a permit myself?
A: "You can, but if you don’t know what you’re doing, it can create problems. You’re probably better off letting us do it."
Map
Javascript is required to view this map.
Industry Info
|
The only reason certain home builders choose to “self-perform” is to offer a better value.
There’s an obvious advantage to hiring a homebuilder who works without sub-contractors. “The only reason you self-perform is so you can beat your competition,” says Jeff Harkey, who co-owns Harkey Construction with his wife, Lori...
|
Findings based on statistically reliable research from 100 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance
Customer Loyalty
97%
n = 100
Diamond Certified Qualification
Based on 100 customer surveys, we declare
Harkey Construction, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 147
Continuously qualified since August 2002.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Barbara B. Verified Customer Name
"I liked that they had a good reputation and they were local. They answered my calls right away and they came back when I needed them."
Research conducted by American Ratings Corporation. Ratings Methodology
Company Capabilities Table
Harkey Construction, Inc.
7975 Cameron Drive, Suite 700
Windsor, CA 95492
Windsor, CA 95492
(415) 735-0984
(707) 836-1387 fax
(707) 836-1387 fax
DCID7078361315
Mon - Fri: 8am - 5pm
Serving Marin and Sonoma Counties
Jeff and Lori Harkey
19
12
790931
Liability Insurance, Worker's Compensation
Better Business Bureau, Hispanic Chamber of Commerce, National Association of the Remodeling Industry (NARI), North Coast Builders Exchange, Redwood Empire Chamber of Commerce, Santa Rosa Chamber of Commerce, Windsor Chamber of Commerce
Heritage Home Award (Petaluma), Small Business of the Year Award - Windsor Times
1991
General Building Contractor, Residential and Commercial, Whole House Remodeling, Building Alterations, Historical Renovations, Kitchen and Bath Remodeling, New Home Construction/Site Work, Second Units and Outbuildings, Commercial Construction, Tenant Improvements, Winery Remodeling and Upgrades, Rough and Finish Carpentry
50
Commercial and Residential
1-Year Written Warranty
Photo & Video Gallery
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Harkey Construction, Inc.
Survey Responses For
Harkey Construction, Inc.
Harkey Construction, Inc.: based on 100 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Barbara B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they had a good reputation and they were local. They answered my calls right away and they came back when I needed them."
Gene C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Excellent quality, very responsible, and they are very responsive."
Bene M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very honest, on time, and very easy to talk to, we love them."
Monika B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They listen to what I want. I think that they try to do their best to please me to the point where if there is some miscommunication, they will fix it to make sure it is done right."
Moyne M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their work, promptness, and attitude, everything was great."
Corey J. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are efficient, the quality is excellent, and the employees are trustworthy. The owner is very knowledgeable."
Mary K. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"You can count on them. Their work is excellent. I recommend them to my friends. The girl in the office is wonderful. He did a beautiful job on my kitchen and bathroom."
E. G. S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their staff is very courteous and professional. "
A. B. I. C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good service, good workmanship, and they are good people. Their people are very nice and efficient."
Donna C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the people who work for them and the work that they do. They do great work."
Deborah T. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner was willing to go line by line on the contract with us to make sure we got everything we asked for. He even faxed us the contract twice. He had the most realistic bid. He was exemplary and professional. He made it easy. His team was more than on time. I felt comfortable giving them access to my house and walking away. I am going to use them again."
Andie M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I would rate them an '11'. We've used them twice. I like the quality of their work, the explanation that goes along with it beforehand, and their clean-up."
Gene C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the quality of their work and the timeliness of their response to my requests."
Jerry P. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came in and got the job done. They did good work."
Nathan S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the quality of their work. I really thought Jeff was easy to work with, as well as transparent. I was so happy with their work. I thought they did a great job."
Theo S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism and the quality of their work, they built my house, and they are the only ones who work on it now. So there you have it."
Barbara N. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, they got along with each other, and they didn't curse. They were very nice and congenial to each other."
Don N. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked them on a personal basis. I thought Jeff and his wife were very nice. I met them on a professional basis first. They did what they said they would do."
George S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very clean and very efficient. They did the job as promised."
Inge M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came and did the work they said they would do. They were very good."
Jean B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had skilled workers that cleaned up after themselves. I liked everything about them. "
Patty F. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did everything that they said they would do, and they were on time. I couldn't have asked for better service."
Cathy B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their work is excellent."
Lisa H. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time. When they ran into a small problem, their workers gave extra time and effort to make things work."
Janet Z. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their honesty as well as their quality of work."
Charlie P. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their reliability, quality of work, and cleanliness."
Dave D. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job and cleaned up after themselves. They are very conscientious about their work."
Eric K. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jeff Harkey was great."
Susan M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they did everything I asked them to do."
Bene M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very reliable, and I trust them to do the right work."
Jill M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were consistent, always punctual, and they stood behind their work. They also did extra work without charging us."
Jim A. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're prompt, conscientious, and they do good work. "
George G. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Mike and the whole crew. They run a very good operation."
Kim F. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a perfect job, and I liked that. If it were possible, I would give him a higher rating than ten."
Kathy B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the personal attention and the quality of work. The personnel on the job site were friendly."
Teri L. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, personable, and they let you know what's going on."
Scott C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the fact that he was straightforward, honest, and he can be trusted."
Mike S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, honest, fast, and well priced."
Al W. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their attitude and the willingness to do a little extra."
Linny R. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accommodating to changes as well as any of our ideas."
Trena S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient, and they worked hard."
Linda J. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The response time was good, and they finished quickly with no problems. "
Jeff C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have known them for years, and they've done a lot of work for me."
Mila D. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good quality of work, they are reliable, friendly and professional."
Mrs M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very personable and did job really well."
Bene M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were very professional."
Sharon T. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very reliable, dependable, friendly, and they really went beyond the call of duty."
Ruth C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personalized service"
Maryanne H. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty, integrity"
Pat K. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be easy to work with, honest, and they just get out there and get the work done"
Mary K. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Whatever they say they are going to do, they do it"
Kevin M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough and they cleaned up every day so I was able to live in the place. The workers were friendly and easy going"
Eric Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're nice guys and the work gets done in a fast and efficient manner"
Grace B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked everything, prompt, on time, courteous, good quality work, quality materials and came in under the estimate"
Faith C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personable, honest, reliable and they do good work"
Joyce F. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The foreman on the job is very conscientious has a heart as well"
Chuck J. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They listen to everything you have to say, finished in time, if we had a problem with their subcontractors they took care of it immediately. Everything went just fine"
Philip S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're fabulous, the quality, the communication, the timeliness, they're very clean. They're just fabulous! "
Bob S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They just did a neat job and everything was done to our liking"
Bill W. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We received a lot of personal attention. They also had a very cooperative attitude about changes and things like that. They were very responsive to any issues that came up. I thought we developed a good relationship with them. We will be using them again."
Janet B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed very professional. They came out and gave me the estimate. The person who did the work seemed very knowledgeable. He made it a point to be sure the job was done correctly."
Luna V. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their follow-up, they are very thorough and very communicative."
Joel K. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Lonnie is easy to work with. They also honor their word. They are clear about what they propose to do. "
Allison B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism, the fact that they were punctual, and they listened to what I wanted. They were clean, friendly, and professional."
Michael P. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were attentive to what we needed done."
Jane L. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, they did what they said they would do, and the job turned out very nice."
Mike S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional, and they did good work."
Greg B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on schedule and stuck to their quote."
Chuck J. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They kept me informed and did quality work."
Bill B. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time and they were responsive to all questions."
Russ M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to have in the home and they were neat and tidy."
Janet S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were always on time and cleaned up well before they left."
Chen S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly, easy to work with, their support is great. It's an excellent company"
Harold H. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"On time, did exactly what they said, and I had a small problem and they came right in and corrected it, which made me feel they were true to their word "
Darla M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good communication, responsiveness, professionalism, honesty, integrity"
Donna C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they were going to do, and you could always get a hold of the project manager, that was a big thing"
Bob K. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they were going to do"
Steve M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Jeff knows pretty much what he's doing, he's pretty quick"
Patricia R. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very clean, extremely conscientious"
Sarah W. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good quality, honest people "
Ruth C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the personal service and the fact that they didn't nag us for money."
Kevin O. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is easy to deal with and his bids are accurate and thorough. I knew exactly where my money was going, and it was easy for me to reduce the cost where it was possible."
Carrie D. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked his willingness to make changes which made our project better."
Karen G. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly and professional."
Mitch Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very easy to talk to."
R. C. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their work"
Rob T. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friends with Jeff, the guys are conscientious, pretty good with paperwork, good detail"
Leslie D. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Extremely professional, reliable, had full confidence in their work, work is beyond excellent"
Maurice P. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did it in a good time element for the construction site, they hired the subcontractors and I felt they did a fairly nice job"
Patrick T. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were convenient, we're in the same business park"
Charles S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice people and easy to deal with"
Lynn J. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of our needs."
Paul K. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Did a good job, cleaned up after themselves daily"
Marie M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were fine. Would recommend with reservations. "
Curt M. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was years ago, job completed on time "
Janet W. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an adequate job"
Dean L. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The construction supervisor was fantastic"
Alan W. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When we started this project with our house, I don't think we got the red carpet full service treatment. I think we got left behind. Overall, they did a good job, fine work, but like I said, "
Mike S. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"The project manager, Lonnie Carpenter, was really knowledgeable. He knew what he was doing. They were nice and I felt confident with Lonnie."
Diane R. Verified Harkey Construction, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I don't know. Probably nothing."
