DIAMOND CERTIFIED COMPANY REPORT
Hans Art Automotive
(415) 493-8989
3121 17th Street
San Francisco, CA 94110
San Francisco, CA 94110
Hans Art has been fixing cars for four decades.
Hans Art Automotive is a San Francisco-based repair and maintenance shop that works on most models of German, Swedish, Japanese and American cars and trucks. The company offers a variety of preventative maintenance services and handles everything from tune-ups, brakes and tires to fuel injection, air conditioning and electrical systems.
Owner Hans Art began his career in 1970 as a one-man Volkswagen repair business and eventually expanded his services to include all types of cars. Mr. Art says he’s assembled a talented, highly-trained team of technicians and customer-oriented service advisors who work hard to quickly and accurately repair clients’ vehicles. “The longevity of our employees is an important part of our loyal following. Our shop foreman, Henry, has been here since 1988, and our office manager, Sophia, started in 1995.”
Hans Art Automotive is a proponent of “transportation management”—rather than evaluating a single repair against its one-time cost, the company considers its value over the life of the car. “In doing so, we often discover that diligent maintenance is the most economical alternative,” says Mr. Art. “We can save our customers thousands of dollars in transportation costs.”
Company Philosophy
“We emphasize the importance of clear communication with our clients, and we keep them informed throughout the repair process. We never use high-pressure tactics or recommend services that don’t make good economic sense. Our customers want value and convenience when having their vehicles repaired, and that’s exactly what we deliver.”
Serving all of San Francisco including Sunset District, Richmond District, Mission District, Tenderloin, Bernal Heights, Nob Hill and Pacific Heights.
Maintenance & Repair
Audi
BMW
Honda
Isuzu
Mercedes
Nissan
Saab
Subaru
Toyota
Volkswagen
Volvo
Comparative Summary
When you bring your car to Hans Art Automotive, the work often begins before anyone even lifts your hood. It happens behind the scenes, with Hans Art's technicians scouring your car’s repair history for information that could lead to a more accurate diagnosis—for example, a recurring water pump problem that might point to a faulty thermostat.
That kind of thorough and attentive...
Frequently Asked Questions
Q: Why does my car need repair?
A: "Cars are collections of components that wear out in a somewhat predictable way. It is normal for starters, batteries, brake pads and so on to fail during the course of the car’s life."
Q: When should I get a new car?
A: "Consider a new car when you can’t fit your kids into it anymore; when the engine wears out; or when the annoyance factor gets higher than the $300 or $400 per month you’re not spending on a new car."
Q: When do repair costs become more than the car is worth?
A: "Almost never. At $80-$100 per month (some makes may be higher), an older car is always cheaper to maintain than making a new car payment ($400-$500). Note: many people confuse the resale value of the car with its operating cost. It's smart t...
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Industry Info
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When choosing a mechanic, look for third-party validation.
“First of all, get a referral from a friend. That’s No. 1,” says Hans Art, owner of Hans Art Automotive. He also recommends checking online rating sites such as Diamond Certified. "They should certainly not have complaints...
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Findings based on statistically reliable research from 298 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Customer Loyalty
94%
n = 298
Diamond Certified Qualification
Based on 298 customer surveys, we declare
Hans Art Automotive
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 188
Continuously qualified since November 2002.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Ann C. Verified Customer Name
"They are polite, efficient, and they get your car in and out. They always notify me when it is time for a tune-up and when I need to have my oil changed."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Hans Art Automotive
3121 17th Street
San Francisco, CA 94110
San Francisco, CA 94110
(415) 493-8989
(415) 621-2335 fax
(415) 621-2335 fax
DCID4156216400
Mon - Fri: 8am - 5:30pm
Serving all of San Francisco including Sunset District, Richmond District, Mission District, Tenderloin, Bernal Heights, Nob Hill and Pacific Heights.
Hans Art
40
8
Air Conditioning Certified by Auto Training Institute, ASE Certified, Automotive Management Institute (AMI) Certified, Hybrid Certified
63254
Liability Insurance, Worker's Compensation
Clean & Green - San Francisco Department of Health
Best in the Bay Area - Bay Area, Best of the Bay - SF Bay Guardian, Consumer Business Review Clean & Green Certified - San Francisco Department of Health, Consumer Checkbook Auto Repair Center of the Year
1970
Maintenance and Repair
Audi, BMW, Honda, Isuzu, Mercedes, Nissan, Saab, Subaru, Toyota, Volkswagen, Volvo
2,400
All
24 Months or 24K Miles, Some Limitations Apply
Photo & Video Gallery
Hans Art Automotive
Hans Art Automotive
Hans Art Automotive
Hans Art Automotive
Hans Art Automotive
Hans Art Automotive
Hans Art Automotive
Survey Responses For
Hans Art Automotive
Hans Art Automotive: based on 298 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Ann C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"He is very good at diagnosing problems. I would trust his judgment as to the value of your car, whether it is worth fixing or you are wasting your money."
"They are polite, efficient, and they get your car in and out. They always notify me when it is time for a tune-up and when I need to have my oil changed."Barbara M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'm a longtime customer, and he has always been very reliable and trustworthy."
"I like his honesty and the way he takes care of my car. I've gone to him for 20 years. "Beverly M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I'll tell you this, I've been going to him for 30 years, and I've never been less than 100% satisfied."
"He's honest, reliable, and he maintains a great staff."Chris N. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are trustworthy, and they offer great service."
"I am satisfied with the work."Chris L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I feel like they only do the things that need to be done."
"I feel confident that I can trust them."Curtis J. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very honest and very reliable."
"The way they take care of the car, they do the job right."Dave R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are straightforward with you, and they know what they are doing."
"We've used them for quite a while now, and they have always done a good job. They don't try to sell you things that you don't need."Edward W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are the best."
"I like that they are honest, their work is good, and they are on time. If they are not going to be on time, they do whatever it takes to fix it. I have been using them for almost 10 years."Elisabeth R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I find them very easy to deal with, and I have confidence that they know what they are doing. If I call them, they say I can bring the car in the next day and they fix it. Everything is good."
"I don't think they overcharge. They tell me what needs to be fixed, and they don't make up things to fix."Jean A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're honest, friendly, and very nice people. They almost feel like neighbors."
"I feel like I'm getting an honest approach when I ask questions. I get good answers. I like Hans as a person. He's smart, honest, and he really knows his stuff."Jean M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very concerned about how safe your car is. They will not charge you for something that you don't need. They talk with you before repairing something that is expensive."
"They are incredibly dependable, and I trust them."Jennifer H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I like them. They are thorough, fast, and communicative. The receipts are always very detailed and accurate."
"They do good work. They're fast, honest, and thorough."Tad W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I recommend them to everyone I know who needs a mechanic."
"They are friendly and flexible if I can't bring my car in for a scheduled appointment. They try to keep their prices down."Tom T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are thorough and fair."
"When you take your car there, they will only fix what needs to be fixed and not do any other stuff."Wayne H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They seem very honest and very competent. I have been going there for 25 years."
"I trust them."Gloria N. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do a good job, they are honest, and their prices are fair."
Theresa N. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always do it right, or they will fix it. They've always helped me when I've needed them. I've been going there for twenty years."
Laura S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very honest, and they always explain everything thoroughly to me about what is going on. They aren't out to try to sell me any services that I don't need. They always give me an option for what I need to fix now and what can be fixed at a later time. They really educate me, so that I can make the choice. Hans is very good that way."
Vance V. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice and honest."
Corey W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They provided excellent personal care. They knew who I was. They did an extremely difficult diagnosis correctly. They don't always charge for everything that they do. They were very fair."
Tom L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very reliable, honest, and competent."
Martha L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We always go to them. We like their honesty, integrity, good communication skills, and excellent work. They go above and beyond for us."
Claire S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are thorough and pleasant. I trust them. They do a good job."
Jeannette E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They check to make sure things are in order, they are on time, and they do what they say they will do. There are no surprises. They always follow up on whatever needs to be done, and they always inform me of what's going on. They are excellent."
Dale B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were thorough, and their communication was really good. The work and investigation they did to figure out what was wrong with my car was excellent. They communicated the problem to me."
Matt W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Initially, my car did not get repaired like it should have. They spent two full days and a lot of their own money to find the problem and fix it. They never charged me a dime for anything. They were just fabulous."
Dana D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained everything that they were doing to the car step-by-step and why they were going to do it. They even changed the wiring that was done at a different auto place to bring my car up to code."
Laverne M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained everything that was being done to my car. I am not mechanically inclined, so it was very nice of them. They had great customer service."
Bill R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fix things correctly."
Mrs. F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed our transmission at a good price. They finished it when they said they would. They also gave us a two year warranty on their work."
Randy G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We are very satisfied with their service. We have been using them for a long time. They do great, thorough, quality work."
Adam S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do excellent work. They are very thorough, and they finish when they say they will."
Joanne I. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were honest about what was wrong with my car. They repaired it properly."
Sonya R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think that they are extremely competent and extremely honest."
Audrey H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been a customer for a long time. They are personable, knowledgeable, and fairly priced."
Bertie C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was recommended to me by a friend. I called him and he called me right back. I took the car in and got it back the same day. I will continue to use him."
Bill R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been using him for thirty years. I like his courtesy and expertise."
Cathy R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They get you in quickly, they don't overcharge, and they offer repair options. They try to help you minimize your repair costs."
John M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest. They seem to be very competent."
Judith T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've never had a problem with them. They are very informed and they are very informative. They always explain what's wrong with my car and what needs to be done."
Judy A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest."
Katie C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service, they go the extra distance to make sure that the customer is happy."
Laura J. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The office people are great. They are helpful and reliable. Hans really knows what he is doing. He does a great job."
Myreil D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service, they are very polite and on the spot. They are quick to answer my questions."
Steve A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were willing to talk to me about the work they were going to do as well as the work that they had done. They cleared up some things that I hadn't understood before."
Steve C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are easy to deal with and easy to get an appointment with. Also, my wife can talk to them and they listen. I like Hans."
Steve K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are straightforward and upfront. They do quality work, which is what I want."
William T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their thoroughness, the cleanliness of the shop, and their professionalism, they are the best shop I've ever gone to. I recommend them to everyone."
Janet F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"On time service"
Kelly S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very thorough. They're also responsive to any questions I have."
Craig G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The communication, as they tell me what's wrong, what I need to do now, and what can wait for a little bit. They discuss everything with me."
Gary E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service, they take time with your issues. We trust them."
Jon W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very attentive and honest."
Paul O. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very personable. I've been seeing them for about 12 years. Their mechanics have been there for a long time. They feel like family. Hans really seems to care about the wellbeing of my car."
Stan C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I feel like they do a good job. I have an older car, and they do a good job of anticipating what needs to be done and not doing more than what is necessary."
Mark G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional, and the work that they did was quality."
Arlene B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were great all the way around."
Carol B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Hans is very bright and knows his business. He doesn"
Linda B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional and explained things very well."
Marion R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained what they did for me, and I liked their efficiency and courtesy. I had confidence in their work."
Barbara M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have been going there for fifteen years. They are trustworthy and very reliable in terms of getting my car back to me in time."
Ron L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was easy to get an appointment, and the price seemed very fair."
Donald K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the people that worked there and the work that they did. They were very professional."
Jeff R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I trusted them."
Catherin M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their honesty"
Ann K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"One time, a few years ago, I had leased a car. I had taken it in two or three times for him to diagnose. Hans sent me back a check for three or four hundred dollars, and wrote, 'I should've caught this the first time around'. When I went over to the shop, he was in a tuxedo. He opened the hood, jacked up my car, fixed it, dusted his hands off, and went to the symphony. I love this man."
Patty G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service was great from start to finish, and I liked their attention to detail."
Ellen H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very knowledgeable and customer service oriented."
Robert D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I trust them and have known them for a long time."
Steve A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Art's is very nice. He gave me the impression that he was interested in the well being of my car and not just my money."
Nick B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They provided good service."
Ramona B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt they were honest, and the service was quick."
Stephen B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem more honest than other places I have been."
Heather C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were personable and honest."
Kerrie C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've used them for ten years, and they are reliable. I trust their opinion."
Matt C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, and their prices were fair."
Bret F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were honest about the work. "
Alexander H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personalized service and honesty"
Mike K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed very honest and straightforward."
Alex L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They gave me a quote that was accurate."
Stephanie P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very prompt and communicative."
Mary Q. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are just great. They got me a rent-a-car that had a baby seat for my baby. Their attention to detail is wonderful."
Bird D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We really trust their judgement."
Terry G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are trustworthy."
Robert W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The prices are fair, and the people are friendly."
Williams, K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was great because they took care of me right away, and they were flexibile. "
Andrea G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest, and they go they the extra mile for you. "
Elizabeth H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are cheerful, they do good work, and they are honest."
Jean M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest, and they don"
Moiece P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fix your car correctly the first time. I have been using them for at least eight years now."
Robert P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the way they treat me and my car. "
Sean R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I wouldn't take my car anywhere else. I always get wonderful service. "
Susan S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very professional."
Ed T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They try hard to get your car back to you in a hurry."
Jo V. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very professional."
Gloria B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very conscientious about getting things done quickly and efficiently, helped me to save money by telling me the necessary repairs not what they just recommend"
Kevin C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Communications"
Sheri G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Thoroughness, quality of work, ability to explain things to me"
David H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Immediate service, didn't charge me for labor"
Karen A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're honest, thorough work"
Danielle B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honest, try and get cheapest price in city, wouldn't use anyone else"
Carl M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their attention to my needs, very easy"
Eos P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal attention, clean, don't do work unless they call first"
Gloria B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like they are very clear about what I need to do with my car and what I don't. They let me know when I can put something off for awhile"
Clarinda B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Extremely professional, knowledgeable, they tell you the issue and the solution, solve it and they work with you, had not had that experience at dealer, integrity and trustworthiness"
Denise B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service is amazing, efficient, honest, don't leave you hanging, prepared to pay more and paid less"
Mariah B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer for many years, never feel making money off me and trust worthy"
Sylvia B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything"
Kevin C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personalized service, not afraid to tell me what they think"
Gail C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honest, don't feel like they're trying to sell me something I don't need"
Thomas C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service"
Robin C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They diagnosed the problem and have reasonable rates and timely work, overall good experience"
John D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their reputation for honesty and reliability"
Lynn E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very honest, let you know what they are going to do, honest "
Woody E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"What ever he quotes that's me is the price he charges me. I trust him more than any other person I've gone too. No one else does my car."
Peter G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honest, customer service very good"
Elizabeth H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fix what's wrong, honest and tell me before they do work"
Tamara H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsive, truthful, near home, sometimes drive me home"
Tim H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good work "
Josh K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good and honest"
Ann K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Excellent repair"
Lisa K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Used them for 30 years honest"
Sally L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, good service"
Adrian L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Took time to do the work and made sure it was done thoroughly"
Charley L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Felt they knew what they were talking about, honest"
Susan L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Don't try and sell you things you don't need, honest, good job"
Juan L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, very friendly, good service"
Chris M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to know what their doing and trust"
Carlos O. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Did what I wanted done, and smog checked too"
Cheri P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honest, don't try to fix something that doesn't need to be fixed, very smart, no girly pictures everywhere, good about calling"
Darien P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fixed the car no problems, explain what's happening, set appointment with no problem, get car back quickly"
Carol R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The right combination of personal attention to questions and professional attention to my car."
Richard S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know what they're doing, tell me what does and doesn't need to be done to my car."
Kate T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He explains charges and top notch mechanics"
Maryanne T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They don't do things that don't need to be done, honest "
Marcia T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Would recommend them, very nice, everyone there is concerned and knowledgeable, one time he gave me a refund."
Isaac T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Big impression that they are concerned, ask if I could be helped right away, big impression that they are all working and busy, take good care of car"
Oliva V. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"So many things I like, their good mechanics, talk to me as if I have a brain"
Bruce H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think they are fairly good and reliable."
"They do a good job, and the are nearby."Cecile L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are professional, reliable, courteous. They are kind of expensive, but the quality is always good. They don't try to sell you services that you don't need."
"Their friendly service and the way they have taken care of my car for the last 15 years"Curt H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very thorough, perhaps to a fault."
"They were close to me, and I felt like I got good service."Jeannette E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do good work, and they are honest, but they aren't cheap."
"The convenience and the quality of their work"Mike K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They really know what they are doing."
"I have confidence in their abilities."Rick P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are reliable, and they seem very fair."
"They seem to give me all of the information that I need, and they are truthful about the repairs that need to be done."David V. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very professional, and they do honest work. Their body work and general repair is great. The quality is also really good. The work gets done quickly."
Helen C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their people and their customer service. They are really convenient, and they do a very good job. They are straightforward, honest, and friendly. I like dealing with them."
Cynthia B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their professionalism, the quality of their service, and the way they explain things to me. I've built a long term trusting relationship with their business. I don't have to worry about leaving my car with them. They have always given me great quality service."
Jane R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I feel that they are honest, especially for someone like me, who doesn't know a lot about cars. I've been using him for twenty years. He has always been very frank and straightforward with me about what work needs to be done and what parts I need to use. He makes sure I know what is going on with my car and the work."
Corey W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are my guys. They are the best repair shop I've ever been to. They always call me and talk to me about what is going on. They do the work well and in a timely fashion. I have a ten year old car. They diagnose things accurately and they don't get hysterical over things."
Dana D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explain everything they are doing and why they are doing it. They also explain what the costs will be."
David R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We've been using them for twenty years. The same people, Hans and Sophia, have been there. We are on a first name basis with them. If I need something special, I can talk to them about it. I can even ask them questions about cars that they are not working on."
George S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest and they communicate well. They keep me informed about what they are doing. They let me know if there are going to be delays or other problems."
Gregory Y. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give a good assessment, they follow through, and they are pretty timely."
MIchael K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be open and honest about what is needed."
Michael J. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His sincerity and concern"
Carly H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Hans is great."
Carole J. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service was good."
Cecile L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed very professional and knowledgeable."
Daniel R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The attention to detail and good service"
David O. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're on schedule, and when you come in, you get prompt service."
Deborah F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very thorough. They also let you know what your options are."
Kimberly N. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very honest. They always have the customer's best interests in mind. Hans himself is very nice."
Marietta K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their explanation of what they are going to do"
Mark A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seemed straightforward. They did what they said they were going to do. They also back up any work that they do."
Rick D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job quickly."
Victor B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was fast, and they called me back."
Cindy E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked that they didn't push any products on me. They anticipated my problems, and they offered a solution to fix them. I got a good and fair deal from them. They take good care of their customers."
Bo B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We liked the convenience of the location and the quality of the work."
Suzaynn S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're good at listening when I talk about my problem. They do very thorough inspection, and they don't push their services too much."
Phil S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their smiles"
Floy D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very good about explaining things, and they gave me a free check-up on my car."
Hans B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest."
Roger B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had good communication."
Chris C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They let you know what needs to be done quickly and what can wait."
Todd K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of service they provided was great."
Mike O. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I get honest answers from them."
Cary B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Hans and Henry are trustworthy."
Harlan S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that they do exactly what they say they will do."
Pamela F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are serious about doing the job right."
Thomas H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have worked on my cars for years, and I always get great service from them. "
Hugh M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices are affordable."
David A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Henry the mechanic"
Rachael B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honest, explanatory, timely completion of work, trustworthy"
Andrea B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Willing to explain things, estimate was accurate"
Cory K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly, up front, honest"
Claudia K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Knowledgeable about my car; take time to explain things to me"
Dale B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Direct, explained things, delivered quality service."
Michelle B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Get my car in and out with no problem"
Jim F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenient and if you make an appointment, they are timely, friendly"
Karen F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close to work"
Ray I. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very conscioutious"
Claudia S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Take the time to explain what's wrong, don't treat me like I am stupid"
Alexandra T. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty"
Tonia B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Felt that they were competent and honest, pleasant customer service"
Adi B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honest, good price "
Ashley B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fast, timely, honest"
Peter B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Seem to do good work, shop clean, go out of their way to be nice, explain what is happening with car and what they need to do to fix"
Darren B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Clear about what's going on with my car and don't try and have you do work not needed"
Scott D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Hans is a straight shooter, he'll talk to you in person if you ask for him and he gives you no BS "
Laura D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Within walking distance"
Robert D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Hans is still there, good certified mechanics, personable, no sense of being taken advantage of"
Joni E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, very informative, worth the wait"
Judy E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Hans and the service, very honest, the quality was excellent and the time they took with her to explain matters was great"
Jim G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"That they worked with you for the best possible service "
Aaron G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"On-going training is good"
Jose J. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"People"
Edward K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Leave it over weekend and got it back to me with no problem"
Paul K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"If there are 2 or 3 things done with the car they will let you fix 1 at a time, they explain things "
Karla M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal attention, owner took my car out and listened to what I was hearing and was honest in his opinion"
John N. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I trust them "
April P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything"
Ed P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Seem to be personal"
Susan S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really listen to me when I tell them about my car, don't look at me like I'm crazy"
Donna V. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Going there for years, honest, tell you if you don't need to do something, very nice service, Sophia's wonderful"
Jeff W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Trust worthy"
Dan S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're good, use them."
"Good service and good people, they are honest, reliable, and knowledgeable."Todd H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are a close knit group of people who seem to work very well with their customers."
"I like the personal approach that they give."Melanie W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough, trustworthy, and good communicators. They really gave me a lot of information."
John L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very honest and straightforward. I've compared them to some other shops I've gone to. They have competitive rates and they do better work."
Ram P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were very clear about what was needed and what they were going to do. They kept me informed. I also thought they were trustworthy."
Amy R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have great personal service."
Brent B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to know what they are doing, and they get the job done quickly."
Cat N. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were very accommodating. I have confidence in them."
David H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're relatively straightforward about things."
Kate B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very thorough, and they explain everything."
Tim W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that things get fixed on time. They also explained things in a clear way."
Franco F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Probably the customer service, because the lady that does the paperwork is really good. I like her a lot."
Daniel D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The pricing was better than a dealership, but the quality of the work was comparable. "
Walt A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very straightforward. They don"
Anita A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Thaey were very friendly and accommodating. "
Ellen B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick and efficient."
Sara M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The staff was really great."
Stephens P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their courtesy and promptness"
Andre B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I trust their judgement."
Sarah C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest, and I trust them."
James E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very trustworthy."
Anita A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly, and they usually do a pretty good job."
Lisa B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They made me feel comfortable."
Alex G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have flexible scheduling."
Faith A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close to my work"
Christine B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsible attitude about the car"
Greg B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Do a good job, friendly, they're clear about what they're going to do"
Jennifer F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Two blocks from my house, they're fast and reliable"
Richard M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Answered my phone calls, I like the people, they diagnosed a problem others had missed"
Veronique B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"A lot, helpful, honest, good job"
Gilliam A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very straightforward, she brought in car with something they couldn't initially fix, they worked on it and while figuring it out, didn't charge her for everything."
Phylis C. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Very through "
Derek C. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Liked personal service, people working there reliable"
Katey D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Took me on short notice"
Eric D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Staff is good, honest and straight forward"
Lucia E. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work"
Bill G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very knowledgeable, professional, well trained staff"
Stanis H. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Did what they said they would do, charged what they said they would, came highly recommended."
Deborah K. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Clean and organized "
Shanna K. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty, ability to get job done in time"
Chris L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Seemed very no nonsense and down to earth"
Jeff L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good communication, good work "
Kia M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Sophia, informed, good base knowledge, got me a way to and from work and follow up was good, meticulous work, approach to value"
Heather M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Efficient, detailed report on what I needed"
Carol S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Having clear understanding of what's wrong with my car and explain that to me "
Andrew S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He seems good all around, honest"
Catherine S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenient, feel like I can trust them"
Krishna V. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close to work, recommended by friend"
Richard W. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Like talking to Hans rather than someone else, he's willing to take time to do so"
Becky J. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think they run a very tight ship. I trust him as an owner to hire qualified people."
"That they run such an efficient operation"Liz A. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:
"Be careful and check your receipts. Make sure that they don't replace the same part 2 years in a row."
"Generally, I thought they were pretty professional and responsive. Just to set the record straight, I didn't think they intentionally caused the problems that I had."Jim B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient and pleasant to deal with."
Jackie S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are usually very thorough, organized, and they communicate well. They always call to tell me what's going on and what's been found."
Carol B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly."
Mark G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be honest and punctual. They pay attention to details."
Sharon M. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"I think they're really nice."
Eugene G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They called me right away when they found the problem, and the car was completed when promised."
Greg P. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very efficient."
Matthew L. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have great communication with their customers."
Dimitri G. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick service"
Steve B. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"People were friendly"
Andis B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Accurate diagnosis, easy to communicate with"
Susan D. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Staff is knowledgeable, they explain the problem and keep you updated"
Lee M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Office people are personable and explained things well"
Faith A. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close to work"
John B. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Close to work"
Steve F. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fixed the problem"
Tom H. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Quick"
Philip M. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professionalism honest they get the job done"
Hollas R. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"I like the staff, I won't go back because I've moved"
Kate R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think honest, they are a bit pricey, but I don't know if they are better than other people and that could be why. They may pay their people very well. "
Bart S. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Recommended to them, they've done good work"
Marc R. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have a relationship with them, easy to communicate with "
Don N. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Professional, accommodating in their service"
Terry B. Verified Hans Art Automotive Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personalized service"
Peter J. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Seemed to be well organized and professional"
Christina M. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"I can't think of one nice thing"
Andrew S. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"He was close"
Miral B. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Good work but expensive "
Mark B. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"They did a nice job on my car the first time."
Maria G. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"They did the job"
Scott A. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Location"
Deliliah L. Verified Hans Art Automotive Customer Name
Q1:
Q2:No
Q3 & Q4:"Efficient, but never use again"
