Handyman Network of Marin

Handyman Network of Marin: Average 9 out of 10 based on 96 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Barbara W. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they knew what I needed and went and bought the materials. I had two different jobs done and they took care of everything. They made it easy."

Betty W. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people were fantastic. They came when they were supposed to and did what they were supposed to. I couldn't ask for anything more."

Cindi D. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They took care of everything I asked them to and they did a great job. I've recommended them to several people."

Dave C. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's a licensed contractor and he has insurance. I work with the bank on foreclosures and they will not sign off if the work has not been done by a licensed contractor. He does very good work and does not charge contractor prices. He charges handyman prices. Also, he doesn't just do painting or drywall. He can do a lot of different things. I use him all the time."

Malu R. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We were on a tight schedule for a closing and he was able to accommodate us. He got everything done even though he was going out of town."

Morven S. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, they seemed to know what they were doing, and they got the job done."

Trey L. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They keep me up to date on what is going on with the properties."

Donald C. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like working with Lamine. He is always willing to accept work orders on short notice. If he can't take it, he always tells me if I can't find a vendor to call him back and he will reschedule things."

Jorge D. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He keeps me in the loop. He's awesome."

Mario E. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When you talk to them on the phone, they have a friendly tone and positive attitude."

Tom K. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We had one particular agent that seemed to always complain, but he was actually satisfied with them. Also, on one occasion when a bathroom was being re-done, Lamine had the sense to hold on to the custom plumbing pieces and they wound up putting them back in."

Angel C. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here on time, and they finished the work quickly."

Annie C. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"All of their employees are very nice. They know what they are doing, and the quality of their work is excellent."

Bernadette H. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they did such a great job on everything."

Betty W. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual and accurate. They cleaned up after themselves. They were informed about the job before they got here. They would come and ask if they had any questions. There was a gentleman who explained the job and what would be done. The job went well."

David C. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick service, I can always get a hold of Lamine. I like that he sends me before and after pictures. That makes it easy for me. He does what most people would do for REO's, such as foreclosure home clean outs. He does a really good job. He does everything. He is better than the other people I've used in the past. He is very thorough. I have used him a couple of times. I first started using him in 2008."

David A. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the experience and neatness of the individual that came out. I also liked his knowledge of the job."

David W. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their speed, their expertise, and their manner."

Elizabeth L. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them before. I was familiar with them. That is why I called them."

Garry C. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"How fast they responded when I called them"

Gary W. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that the person he sent out knew what he was talking about. He gave me an honest quote, he did the work, and he finished it very well."

J.D.N. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were handy, and they had everything."

Jess P. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The person who did the job was very knowledgeable."

Lane H. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came the next day to give me the estimate. They sent the guys out the very next day. The job they did was excellent, and the price was good. They did it in a timely manner. I didn't have to wait a couple of days between each service."

Michael B. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just did the work really well."

Nick S. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, professional, and they quoted the price upfront. Actually, I wouldn't use anybody but them. They did a wonderful job."

Ann S. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Reliable service and good work"

Brandon D. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive and communicative throughout the whole process."

Bruce D. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their promptness and the quality of the work"

Claudia B. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very thorough. I had another project that I hadn't anticipated, and he was able to take care of it for me. He was very prompt and polite. He even covered his shoes before he entered so he wouldn't leave any marks. I was very impressed."

Dolores F. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. They did a very thorough job, and they were available."

Donald M. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job, and the price was fair."

Elenor A. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The man was very friendly."

Eva G. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Convenience"

Frances P. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they returned my phone calls. They also answered all of my questions."

Greg H. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The response time"

Jolie L. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really efficient, clean, and helpful. They got the job done."

Laura C. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would say that I have faith that someone will call me back. They are very reliable."

Leslie M. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The best thing was the quality of their work."

Lois H. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the work he did. I was satisfied."

Louise T. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice people to work with. I liked that very much. Overall, everything they did was very nice. I would use them again."

Margie B. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The work was done satisfactorily. They were timely and appropriate."

Maxine S. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, and they did what they said they were going to do."

M.S. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had some carpentry work done. They did a really nice job for me."

Phillip B. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt. You can call and have someone there within 48 hours. I also like that I can call for anything. They offer so many different services."

P.Y. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional, polite, and on time. I really liked that they went out of their way. I was looking for something particular. He went to the store and found a couple of different options for me. It was nice that he did all of the research for me."

Sandra W. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He came in and did what he had to do."

Susan W. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Peggy, from the office, was so amazingly efficient and friendly. The customer service was beyond belief. They were as close to perfect as I could imagine."

Tom T. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He listened to me and communicated really well. He did quality work and made sure that it got done on time. "

W.B. Verified Handyman Network of Marin Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here on time."

Leslie M. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We have actually had them come out twice. Both guys were very good. The first one was very fastidious."

Rita M. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that Lamine came to look things over personally. He was very pleasant and he understood that I could not get the paint. The gentleman who came to do the painting was very pleasant, clean, and he did a good job and left everything in order."

Susan M. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were pleasant, really nice guys."

Dave R. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He's timely. His work is good and he's willing to do whatever he has to on habitability issues."

William P. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professional"

John W. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Usually he keeps in communication, which is very important, especially since it's long distance."

Ron B. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are reliable and accurate. They get the job done in a timely manner."

Ryan K. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, they are very responsive. They call back quickly, and they handle all of my problems quickly."

Barbara A. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. I also liked the fact that they do any kind of small project."

Bill M. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. It was quick and easy. They provided the right person for the job."

Brenda S. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"His response, and he just did a good job for me. He was professional."

Don C. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their employees are very good."

Gerhard Z. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was just so simple. I made one call, and they came to give me an estimate immediately. They did the work the very same day."

James P. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the quick service."

John M. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The professionalism of the person who did the work for me and his response"

Kirsten P. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Fast response"

Michael Q. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came on time. They got the job done, and it was done well."

Natalie Y. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Fast, efficient, and clean"

Rosemary E. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Samantha D. Verified Handyman Network of Marin Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I was able to schedule quickly. They did the job professionally and to my satisfaction."

Aimee Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that he guarantees his work."

Karen S. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt, and they got back to me, unlike other contractors. Their follow-through was really good. The owner came out and surveyed the job beforehand."

Richard R. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and well mannered. "

Steven O. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The convenience and the service, they are available when I call."

Susan C. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed very professional, easy to talk to, and very easy to negotiate with. They were clean and respectful. There was a general feeling of them having respect for me and my home. Things that could have been potential problems weren't. They were very courteous. They tried to save me money. They looked for the most cost efficient service to do the repairs."

W.B. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like their promptness. They deliver what I want them to deliver most of the time. Their work is good, and they have the ability to do the work before being paid, which I don't see too often these days. They are very courteous and efficient."

Barbara B. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They were very nice."

David W. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very adaptable. They get the job done, and they meet their price estimate."

H.I. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsible and backed their work."

Linda R. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The work they did was good."

Peter N. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They weren't bad. It was just okay."

Richard F. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their promptness."

Sam S. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quite satisfactory."

Tim F. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was a quality job. Their carpenter did a good job of cleaning up, so that was helpful."

Tracey M. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and on time."

Wendy G. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They are close."

William R. Verified Handyman Network of Marin Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their promptness and their good work"

Alfredo M. Verified Handyman Network of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They wanted to do well on the project. They were accommodating to any requests that I had. They were flexible with the different options they offered. They had flexibility when solving problems."

Dolores F. Verified Handyman Network of Marin Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"They were polite, and everything was fine. However, I was uncomfortable with how they handled the pricing."

L.R. Verified Handyman Network of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The worker was very nice. He was also prompt."

Marilyn L. Verified Handyman Network of Marin Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were responsive. They did the job quickly. Their workers were good and pleasant to work with."

K.P. Verified Handyman Network of Marin Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They did a reasonable job."

Ruth S. Verified Handyman Network of Marin Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I was happy with the work. He did a lovely job."

Cindy D. Verified Handyman Network of Marin Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were very gracious and very nice. They were also very accommodating."

George G. Verified Handyman Network of Marin Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"The guy who did the work was conscientious. He did a good job."

David P. Verified Handyman Network of Marin Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"They were prompt."

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