Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
February 2006
We declare that Hammond Homes Enterprises HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #831
(408) 255-9994

Hammond Homes Enterprises is a full-service building contractor that serves residential clients in Santa Clara and San Mateo Counties. Its services range from new home constructions to remodels and additions, and it also installs walkways, driveways, flatwork and paving stones. The company provides free consultations, and all its work is 100 percent guaranteed for one year.

Since founding Hammond Homes Enterprises in 1995, Rick and Teri Hammond say they’ve incorporated their values of integrity and family values into the way they conduct business. According to the Hammonds, their business has grown steadily because of satisfied customers who refer the company to others. Mr. Hammond says he listens to and honors his customers’ concerns and requests, “which makes them—and us—very happy.”

Company Philosophy

“We pride ourselves on our ability to successfully manage projects from start to finish. We’re very respectful of our customers’ homes, families and time, and we always keep those priorities in mind when doing business. We minimize interruptions and maximize communication. We also strive to always keep a clean worksite—when clients come back to their homes at night, they want to enter a comfortable, familiar environment, and we provide that.”

Serving all of Santa Clara County including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy.

New Custom Home Construction
Full Service Design & Build
Remodeling Kitchens & Bathrooms
Room Additions
Decks
Landscaping

Findings based on statistically reliable research from 29 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
100%
n = 29

Diamond Certified Qualification

Based on 29 customer surveys, we declare
Hammond Homes Enterprises
has passed all rating steps and has earned
The Diamond Certified Award
No. 831
Continuously qualified since February 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Dale G. Verified Customer Name
"I like the creativity and quality of work that they do."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Hammond Homes Enterprises
http://www.hammondhomes7.com
(408) 255-9994
(408) 873-4126 fax

Mon - Fri: By Appointment

Serving all of Santa Clara County including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy.

Rick and Teri Hammond
4
703822
Liability Insurance, Worker's Compensation
1-Year 100% Guarantee
Santa Clara Contractors - Remodel & Additions

Survey Responses For

Hammond Homes Enterprises

Hammond Homes Enterprises: Average 9 out of 10 based on 29 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Dale G. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they do beautiful work, and they are very high quality."

"I like the creativity and quality of work that they do."

Ellen S. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very trustworthy, and he does the right thing. He is not cheap, but you get what you pay for. I don't feel like he took a lot of money from me."

"Reliability, they started when they said they would start and they finished close to when they said they would finish. They had workers here every day from 8:00 AM to 5:00 PM. There was never a day when they didn't show up."

Missy S. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Integrity, he did what he said he was going to do. Everything was on the up and up. I trust him totally."

Avi K. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He is flexible, personable, and he is always available to answer any questions. He also pays attention to detail."

Sara P. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very fast, efficient, and hardworking. Everything was honest and reliable."

Andrea M. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Easy to work with"

Matt W. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked his honesty and workmanship. He was very open to our ideas, and all of his suggestions were very good."

Donald I. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their honesty, fairness and integrity. They exceeded our expectations. "

Jose S. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked pretty much everything. They did quality work, and they were on the ball."

Audrey T. Verified Hammond Homes Enterprises Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He's got a great personality and a wonderful crew. He really knows what he is doing, and he's very easy to work with."

Kerry V. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I thought they are very experienced and had a lot of insight for the kinds of things that were important to me. For instance, they connected us with a designer who was very helpful in helping us with color choices and style things."

"They just did a nice job. I live very happily in that house."

Jim P. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He delivered what he said he was going to do."

Brian J. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work and his passion for it, he always takes care of the customer. Customer satisfaction is the forefront of his business. "

Peter L. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were able to develop things with us and solve things in a timely manner."

Peter L. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The value"

James F. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was very responsive."

John N. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The work got done. They were very professional and on time."

Jennifer G. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are straightforward."

Kevin J. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the work."

Darryl F. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their trustworthiness and good communication."

Michael T. Verified Hammond Homes Enterprises Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very honest and upfront."

Veronika O. Verified Hammond Homes Enterprises Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very available, and the quality was good. They had good solutions when problems came up. They offered some suggestions that were very helpful. If things needed to be done, they got them done."

Brent G. Verified Hammond Homes Enterprises Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Availability. Rick really knows his stuff, he's flexible, prompt, and professional."

Carmen P. Verified Hammond Homes Enterprises Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're dependable."

George C. Verified Hammond Homes Enterprises Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The workmanship is very good."

D.M.C. Verified Hammond Homes Enterprises Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The personal service provided by Rick"

Chris M. Verified Hammond Homes Enterprises Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"He came in with the lowest price."

Charles G. Verified Hammond Homes Enterprises Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They try very hard to please us. They do what we want them to do. "

Chris M. Verified Hammond Homes Enterprises Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"When I told him that I was dissatisfied with the time frame that the work was taking and was paying rent elsewhere, I suggested that he pay my rent and utilities for the extra month, he did. I respect that."