Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
January 2010
We declare that Haddon Heating & Cooling HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1604
(925) 521-1380
5702 Marsh Drive, Suite T
Pacheco, CA 94553

Haddon Heating & Cooling installs, repairs and maintains a variety of heating, ventilating and air conditioning (HVAC) equipment for residential clients in Contra Costa County. In addition to offering new, high-efficiency systems from manufacturers such as Rheem and Trane, the company can upgrade existing systems for maximum performance. It also provides ductwork and air filtration services, and its “Comfort a Friend” program rewards customers for referring it to friends and family.

Owners Dave and Kim Haddon established Haddon Heating & Cooling more than 30 years ago to offer top-quality products and services aimed at making customers’ home environments more comfortable and enjoyable. “We put everything into building a great service organization with excellent products that leave our customers with smiles on their faces,” says Mrs. Haddon. “We aim to make people comfortable so they can fully enjoy their homes.”

Haddon Heating & Cooling believes in educating its customers about energy cost savings and explaining all their options, including tax credits and rebates for qualified products. The company also offers annual inspection and maintenance programs designed to keep HVAC systems performing at their optimal conditions.

Company Philosophy

“We strive to deliver high-quality HVAC products and the best customer service in the industry. By listening to what our customers have to say, making continual improvements and going beyond what’s expected of us, we work toward our ultimate goal of building longstanding relationships and maintaining a reputation for setting the industry standard for excellence.”

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Residential Heating & Air Conditioning
Ductwork
Repair & Upgrades
Service & Maintenance

Honeywell
Honeywell
Rheem
Trane
Trane

Comparative Summary

Haddon Heating & Cooling considers every job an opportunity to deliver customer satisfaction. “We take pride in our work, and we honestly care about how each job turns out,” says owner David Haddon. “That’s what drives us. We like to do the kind of work that leads to more happy customers, who may in turn recommend us to their families and friends.” Referrals from satisfied clients have helped...

Frequently Asked Questions

Q: Are your employees trustworthy and easily recognizable?
A: "Absolutely. Each of our employees has been with us for quite a while, and our staff is like family. Our employees can be easily identified by their uniforms and name badges, as well as the company trucks they drive."
Q: Do you keep jobsites clean?
A: "Yes. We take measures to ensure work areas are kept completely clean. We prepare each house before we get started—we lay down canvas tarps from the point of entry to where we’re working and cover everything in between—and c...
Q: How long does the average job take?
A: "The range is usually one to three days. A two-day project is most common."

Map

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Industry Info

Maintain your new heating or cooling system to prevent future problems and unwanted repair costs.
It’s a good idea to hire a qualified contractor to perform an annual pre-season check-up and make sure everything is running smoothly. Heating and cooling companies are extra busy during the summer and winter months, so schedule check-ups...
Findings based on statistically reliable research from 127 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 127

Diamond Certified Qualification

Based on 127 customer surveys, we declare
Haddon Heating & Cooling
has passed all rating steps and has earned
The Diamond Certified Award
No. 1604
Continuously qualified since January 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Alexander G. Verified Customer Name
"The quality of their work, their price, and their service was very good."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Haddon Heating & Cooling
5702 Marsh Drive, Suite T
Pacheco, CA 94553
(925) 521-1380
(925) 521-1381 fax

Mon – Fri: 7am – 5pm

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

David and Kim Haddon
25
15
855456
Liability Insurance, Worker's Compensation
Better Business Bureau
King of the Hill Award from Rheem, Super Service Award from Angie's List
2002
Installation of High Efficiency Furnaces and Air Conditioners, Retrofitting of Heating and Cooling Systems in Existing Homes, Duct Work, Air Filtration, Tankless Water Heaters
Honeywell, Rheem, Trane
800
Residential and Light Commercial
Standard 2-Year Labor Guarantee and 10-Year Equipment Warranty (Upgrades Offered)
Long Term Financing Offered Through Various Financial Institutions

Photo & Video Gallery

Survey Responses For

Haddon Heating & Cooling

Haddon Heating & Cooling: Average 8.9 out of 10 based on 127 unique customer surveys of these open ended questions.
Alexander G. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work, their price, and their service was very good."

Diane F. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're friendly, personable, and they offer a professional service. They made good suggestions. They did their work very well. They kept everything clean, and they did exactly what they said they were going to do, when they said they would do it. They were very dependable."

Dick S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they did a good job. They cleaned up, and everything is working properly, no problems."

James A. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out, and they were professional. I thought they gave me a good advice, in terms of buying a new heater. It works properly, and I have saved some money on my bills."

Kathleen B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Fast, professional, and good communication over the phone, this was my first time using them. I have already referred them to a friend of mine."

Kathleen C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, competent, efficient, and tidy. They cleaned up well."

Michael B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Straightforward, upfront, and honest, the staff was hardworking and what they did was great."

Reinold T. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they cleaned up after themselves."

Shawn S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I dealt with them, I was actually dealing with the owner. They were very established and had good references."

Steven S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy who installed our air conditioning and furnace was nice and clean. He knew what he was doing. He cleaned up every day after he left. Their response and customer service was good."

C.G.C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their communication, commitment, and the quality of their work, if I had a problem, they got right back to me without any hesitation. I didn't have to wait days before I heard from anybody. The quality of their work was excellent. It was exactly what I needed."

Alice D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything they did was perfect. They did what they said they were going to do, and they did it within the time frame they said they would."

Annie A. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, professional, and they did a great job."

Brenda C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they were really good."

Bruce S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick. They quoted us a price, and they stuck to it. They did the work right. The technician who came to our home was great."

Caryn C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean, tidy, and they took care of business."

Charlotte A. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great. They did a great job. I would rate them a '10' across the board."

Connie E. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very fast, neat, and they seemed to do a good job."

David N. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that I had direct interaction with the owner."

Emily L. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, thoroughness, and speed, they didn't make us wait."

Fran T. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, they answered all of my questions, and they had the best price. I really liked their customer service. They were really friendly."

Howard B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did very good work, they were clean, and they were on time."

Jack M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were flexible, and they worked with me to design a solution. They also worked with the new 2010 Freon law changes as they saw fit. The area we live in has changed the law about certain types of Freon that can be used. They saved me money by not selling me the top of the line product that I really didn't need. I felt that they were honest with me. They didn't try to hustle me."

Janice G. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It made such a big difference when it was hot to keep my home cool. It warms up my house really fast when it's cold outside."

Jessica R. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable and honest. They were generally concerned about me."

John A. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would, and they did a good job. Our neighbor across the street used them after seeing them working on our house."

John P. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good. We were completely satisfied with them."

Judy S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, fair, and timely. They came back for a follow-up visit a year later. They did a great job. They were outstanding."

Kathleen S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provided what I needed, and they didn't try to swindle me into buying extra products. It was a good experience."

Kathy R. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they did a good job."

Kay R. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their price, and they came and did the work on time. They made sure everything was in order before they left."

Kevin M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and timely."

Kye L. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought the people were really nice and very personable."

Laura W. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive, and their price was fair."

Marti V. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was really wonderful. The people that worked for Haddon had really great customer service skills. They were very considerate and genuinely nice people. Their estimates were really good and thorough. They would call twenty minutes before they got here. They were always on time, and everything was perfect. If something wasn't quite perfect, they would let me know and offer options on how to make it better or fix it. We had an existing duct that wasn't connected properly and didn't match our exterior. They gave us options on how we could fix it so that it would match. They went out of their way to make sure I was satisfied. I really miss those guys. I think about them everyday that I wake up and don't see my breath. My house is nice and warm."

Mary D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They took a great deal of care not to track dirt and mud into my house on a rainy day. I felt sorry for the guy. He had to take his shoes off many times. I thought they did a wonderful job, and they seemed like great people."

Mary G. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I can rely on them. They come out on time for their appointments. if I have a problem, I trust them to take care of it."

Michael L. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They put in an air conditioner that worked, unlike the people I used before them. They were fast, efficient, and everything worked great."

Nancy M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did excellent work. They were clean and very careful not to leave a mess. A woman called when they were done to make sure that we were completely satisfied and we were."

Nora B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came highly recommended. I liked how quickly they installed my new unit."

Norm J. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the installation really quickly. They were efficient, clean, and very careful not to make a mess. I was very happy about that."

Pat B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They made the whole process very easy. For me, that was a huge relief."

Pat J. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for years. They respond properly to my calls."

Peggy D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, clean, and neat. They were very nice people to deal with. Everything was on the up and up."

Rae P. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did an excellent job. They left the work area cleaner than when they found it. I had an old water heater that they hauled away. They also fixed some things on the new water heater. I thought that was very thoughtful and courteous, because it wasn't in the contract. I used Service Magic to screen four different companies. These guys exceeded my expectations."

Robert C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm a mechanical engineer. I like their technical work. The job was done for a rental, so the quality of the work was important. They also made some improvements, since I had them install some of the furnaces in the past."

Roy C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are good people, and their service is okay."

Shirley D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and nice. I felt that they were honest."

Steve M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I recommended them to my neighbor down the street. Dave came over personally. I felt he was very honest in what we discussed. It wasn't a sales pitch. He was very cordial. He had a lot to say about my situation. He did what he said he was going to do and even handled the PG&E rebate for me. I look for information first and a company that can support me in the future. He fit my criteria."

Charlie S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked Mr. Haddon a lot. I liked the response I got when I called him. They were courteous, and they offered a good price."

David T. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave me an estimate for the time and amount, which they met. They did their job, and I appreciated that. They did a fine job."

Gene F. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very personable and easy to work with."

Gerald C. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up promptly. They were very professional when creating the estimate. The price came out to be the same as the estimate. Their workers were very professional and courteous. They provided me with good service all the way around."

Richard S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He just did his job and did it right."

Sharon P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do."

Steve A. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do. They were reliable and timely."

Alan C. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They spent a lot of time doing the right thing, even though it took more time."

Ali S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and timely."

Allen G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job neatly and economically."

Chris F. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with."

Cynthia G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very quick and clean. They gave me a very fair estimate."

Dale C. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the individual attention given to me by the owner."

Dan S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They completed the job on time, and the quality of their workmanship was good."

David P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they called me back to answer all of my questions. They did clean work, and the staff was really nice."

Diane S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, efficient, and they answered all of my questions. I was very satisfied with their customer service. They were very nice and helpful."

Elisa G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They provided the product that we wanted."

Gary E. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably priced."

Heather M. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient."

Joan D. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Dave is a very personable character."

John H. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought their price was reasonable. They were really close to my home."

John L. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their work ethic, and the high-end equipment that they sold me was great. They led me in the direction of what I really needed. I was satisfied. Even though it was expensive, the equipment was of good quality."

Julia A. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their pricing was good."

Ken V. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their personal service and that they were a family owned business. The representative who came out spent a good deal of time helping me understand the ratings and standards for air conditioning and heating units. He answered all of my technical questions, so that I could make the right decision when I saw the product choices. I understood why I was making those decisions."

Margaret D. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were personable, they negotiated a good price, and they did good work. I do this kind of work myself, so I know what I'm talking about. They did a really good job."

Marian G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, the product was done completely, and they were really nice people. Their timing and quote were excellent. Everything was done well."

Marie K. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had a quick turnaround time. When I called them, they came, did a good job, and left."

Marty V. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very close by, so they came out quickly. They were able to finish the repair the same day, and we haven't had a problem since."

Matt H. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were professional. Their sales team, their installers, and the unit we bought were all very good."

Michael D. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the unit and the job that they did installing it."

Mike J. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their price and promptness."

Mike J. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, the estimator and the installation crew were very good. When I had an issue, they came out and took care of it immediately."

Norman S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought he was very personable. He seemed to pay a lot of attention to his customer. He was able to take the time to answer my questions."

Pamela L. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their promptness and professionalism. They were in and out. There was no mess. Everything worked fine. I thought it was a very good experience."

Paul W. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their workers were very professional. I liked Dave's attentiveness. They were great."

Ray P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer service and communication were good. They made sure that the customer got what they wanted."

Roy G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were honest. They didn't pressure me. They just did a good job."

Steve P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed very professional, and their price was good."

Jonathan Y. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"One of the things I liked and why I chose them was that they were local. They were efficient, they did what they were supposed to do, and they did it on time."

Joseph L. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were petty quick with the installation. The heater works great. I use it on a daily basis."

Kelly R. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were responsive to the questions that I had."

Lee C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do."

Matt J. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had affordable prices, and they got the work done quickly."

Tom B. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and courteous."

Anthony C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The fact that they got right to it."

Barb R. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The technician who came to my home was very nice. He was upfront, told me what I was getting into, and he didn't try to exaggerate anything."

Barbara S. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The person who came out and gave me the estimate was very personable. The customer service from the office was great."

Brad O. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their response time, and they were clean. I was pleased all the way around."

Carl C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very friendly. The owner was cordial. He offered a competitive bid. They did the work very professionally, and when it was done, I thought they did a good job."

Carol Y. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, and they kept to their schedule. We were extremely satisfied with every aspect of their service. We have recommended them to anybody that has needed this type of service."

Cinda D. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their presentation and their follow-up."

Dan B. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their responsiveness, professionalism, and that they were quick to answer all of my questions."

Doug K. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their customer service is good. They show up when they say they will, and someone always answers the phone when I call."

Erick O. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"During the sales process, Dave was very good with helping us understand the variety of options we had in different price ranges and efficiency levels. He presented us with a lot of options."

Janey K. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they gave us the best price. They were honest, the quality was good, and they told us how to get our rebate. They even helped us do something with our thermostat."

Jeff Z. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing."

Jerry C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was very easy to communicate with them. Everything went as planned."

John S. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Dave was prompt."

Kim B. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are a local business that provides good personal service. They have a good reputation. They offer high end products. Our furnace broke over the winter, and Mr. Haddon offered us a temporary heating product to keep my family warm until it could be fixed."

Lilly G. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, quick, and they did what they were supposed to do."

Linda E. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were nice, efficient, and timely."

Margie R. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their pricing was good."

Melania V. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they had a good product. When we had issues, they came back out and took care of them."

Nancy S. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was easy, and the new unit is a big improvement over what we had. The installation was pretty fast and after a few adjustments, it all worked out well."

Neil J. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The salesman was nice, and the installers did a very good job. They were great. Overall, I'd say I had a pretty good experience."

Peter L. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their price and their product."

Raja K. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive. When I had questions, they made good recommendations."

Jeff S. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they cleaned up after themselves."

Marcia S. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were fast."

Robert M. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The guy had a good personality. They were quick to solve the problem that I had."

Robert S. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I liked their price and the initial consultation."

Art L. Verified Haddon Heating & Cooling Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They did two jobs for me. The first job they did was quick, efficient, and their employees were great. They knew what they were doing."

Gini H. Verified Haddon Heating & Cooling Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"The office people, the guy who gave us our initial quote, and the installation people were wonderful. They did a neat and clean job. That wasn't easy. It looks good. I was satisfied with their workmanship in the end. The guys didn't leave until 6:00 PM. I would give their installers a '10', but the overall experience was a '6'."

Peggy F. Verified Haddon Heating & Cooling Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I liked the guy who came out initially. He had worked for two other furnace companies that I had used in the past. He was a really nice guy. I had asbestos, so it was a complicated job. I was pleasantly surprised by the reduction in my PG&E bill, which was less than last year, so I'm hoping it was because of the new vent pipes."

Roger H. Verified Haddon Heating & Cooling Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The guy arrived on time, and he got it done in one day."

Rick S. Verified Haddon Heating & Cooling Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They got the work done."

Arthur C. Verified Haddon Heating & Cooling Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They came on time."

Dennis R. Verified Haddon Heating & Cooling Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Other than the problem we had, they did good work."