Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
January 2010
We declare that Haddon Heating & Cooling HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1604
(925) 521-1380
1850 Bates Avenue, Suite A
Concord, CA 94520
Dave Haddon is owner of Haddon Heating & Cooling.

Haddon has been an established name in the HVAC industry for 40 years. Owned and operated by Dave and Kim Haddon, Haddon Heating & Cooling offers top-quality products and services aimed at making home environments more comfortable and enjoyable.

This local company serves the entire Bay Area and specializes in residential heating and air conditioning, ventilation, and filtration products and services, including installation and maintenance programs. The company can repair or upgrade existing equipment or design and install a state-of-the-art system to suit the customer’s individual needs. Haddon uses and installs only the highest quality components and is proud to be Northern California’s only Rheem Recognized Top Contractor, which means it provides industry-leading technology, quality and warranties.

In addition to measureable savings on energy costs, Haddon’s customers may also enjoy a variety of tax credits and manufacturer rebates on qualifying high-efficiency products. Once a system is installed, the professionals at Haddon will keep it performing at its peak with annual inspection and maintenance. Haddon Heating & Cooling even offers programs to reward customers for referring their friends and family.

Company Philosophy

“Our goal is to deliver the highest quality products and outstanding service. By developing a relationship with each individual customer, making continual adjustments and improvements, and constantly striving to exceed expectations, we work together as a team and a family to maintain our reputation as the industry standard for honesty, integrity, and excellence.”

Serving all Contra Costa, Alameda, Solano and San Mateo Counties

Residential Heating & Air Conditioning
Ductwork
Repair & Upgrades
Service & Maintenance

Honeywell
Honeywell
Nest
Rheem

Comparative Summary

Haddon Heating & Cooling considers every job an opportunity to deliver customer satisfaction. “We take pride in our work, and we honestly care about how each job turns out,” says owner David Haddon. “That’s what drives us. We like to do the kind of work that leads to more happy customers, who may in turn recommend us to their families and friends.” Referrals from...

Frequently Asked Questions

Q: Are your employees trustworthy and easily recognizable?
A: "Absolutely. Each of our employees has been with us for quite a while, and our staff is like family. Our employees can be easily identified by their uniforms and name badges, as well as the company trucks they drive."
Q: Do you keep jobsites clean?
A: "Yes. We take measures to ensure work areas are kept completely clean. We prepare each house before we get started—we lay down canvas tarps from the point of entry to where we’re working and cover everything in between—and c...
Q: How long does the average job take?
A: "The range is usually one to three days. A two-day project is most common."

Map

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Industry Info

Maintain your new heating or cooling system to prevent future problems and unwanted repair costs.
It’s a good idea to hire a qualified contractor to perform an annual pre-season check-up and make sure everything is running smoothly. Heating and cooling companies are extra busy during the summer and winter months, so schedule check-ups...
Findings based on statistically reliable research from 177 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
95%
n = 177

Diamond Certified Qualification

Based on 177 customer surveys, we declare
Haddon Heating & Cooling
has passed all rating steps and has earned
The Diamond Certified Award
No. 1604
Continuously qualified since January 2010.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Wayne F. Verified Customer Name
"That they are honest"
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Haddon Heating & Cooling
1850 Bates Avenue, Suite A
Concord, CA 94520
(925) 521-1380
(925) 521-1381 fax

Mon – Fri: 8am – 5pm

Serving all Contra Costa, Alameda, Solano and San Mateo Counties

Dave and Kim Haddon, Owners
40
21
855456
Liability Insurance, Workers' Compensation
Bay Area Green Business Program, Better Business Bureau (A+ Rating), HomeAdvisor Pro
Super Service Award from Angie's List, Top Contractor Award from Rheem
2000
Residential Heating & Air Conditioning, Ductwork, Repair & Upgrades, Service & Maintenance
Honeywell, Nest, Rheem
800
Light Commercial, Residential
10-Year Warranty on New Equipment, 2-Year Warranty on Labor
Long-Term Financing Offered Through Various Financial Institutions

Photo & Video Gallery

Survey Responses For

Haddon Heating & Cooling

Haddon Heating & Cooling: Average 9 out of 10 based on 177 unique customer surveys of these open ended questions.
Wayne F. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Professional, honest, knowledgeable, and trustworthy"

"That they are honest"

Don B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They came out and did a very good job. They were clean and excellent."

"They came on time and did the job quickly. They tested the system out to make sure it was working. I thought they were excellent."

Margie W. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was the installer who was excellent. He was wonderful."

"They came out on time. They were clean, professional, and I had no complaints after he left. They're '10's' all around."

Rick Q. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Basically, they were responsive. They came out immediately and replaced it within a couple of days. The price is right."

"Their price is right, the service is good, and that is basically it."

Mark H. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I feel like it is a local, family-owned business, which is important. Their prices were competitive and reasonable. They had a select line of air conditioners and furnaces. They were very proactive in their customer service. They did the work in a timely manner. Everything was clean and professionally done."

"I am so happy with my new furnace and air conditioning, so I liked the product. I am happy that I bought a service-component from them."

Steven C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional and very knowledgeable. They seemed experienced."

"They solved my heating problems."

Alex M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did great work."

"They were clean and efficient."

Jack K. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very competitive with their pricing."

"They delivered what they said they would."

Joe W. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very efficient and very good service at a reasonable price"

"I think the good products are offered at a good price."

Beth S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional, prompt, and reliable."

"They knew what they were doing."

Robert R. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job."

"They came in, they did the job, and it works."

Joel M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are responsive to the consumer's needs, and they do quality work."

"I like the fact that they are able to come out, give me an estimate quickly, and do the work quickly."

Lance K. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quality work"

"The knowledge of the technicians"

Annie G. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, and they stand behind their work."

"They were very friendly. They answered my questions when I had questions. They were very courteous."

Francisco M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job, they were on time, and they were really good."

"Just how timely they were, they were able to fit me in within a few days. I thought they did a great job."

Jean X. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I wish the price was better. They are really expensive."

"It keeps the room temperature comfortable."

Al M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very efficient, reliable, knowledgeable, and very courteous. They did a great job. I was just happy all the way around."

"The service, I like the fact that they were hardworking. They showed integrity and good work ethic. They were very polite."

Ann D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were pleasant, helpful, and punctual."

"It was well-priced, and they were reliable. We were very pleased with them."

Jayden D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were priced well. They were kind and courteous. They did a good job."

"The price was definitely a factor. They had the best price, and they did a really good job as well. They did a perfect job. "

Charles H. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did everything they said they were going to do, and it was done for a competitive price."

"The presentation was factual, without a lot of sales pressure. We're happy with the product and the way it's working."

Dale K. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional. They keep to their schedule. They give you all of the information that you need."

"I think I like their professionalism."

Dorothy C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional. They do excellent work."

"The quality of their work, I like how quickly they installed the heating and cooling equipment. They did excellent work."

Frank Z. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them how quickly they work and how efficient their employees are."

"That I got heat again, I was very satisfied with them."

John K. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommended them to my neighbors. The sales representative was very knowledgeable, and he educated me on my heating and cooling equipment needs."

"I went with them because of their sales representative, but I can't remember his name. He gave us a good price. He really made me feel comfortable that I was making the right decision. The people in the office were great. Everything was great."

Ken L. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We love the heaters and the little portable thermostat that you can take in every room. You're not stuck to what is on the wall. We can regulate the temperature to a specific spot where we are."

"The heaters that we got, I'm glad that we got the top of the line product, because it was really worth it."

Kim W. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought the best thing about them was their customer service. They handled my questions very well. Their staff was great. They provided very personalize service."

"Their customer service is very personal."

Marcus B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job. Their price was reasonable."

"They worked very quickly, and they were quiet while working. They were great."

Marlene G. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very efficient, and they got the job done in one day. They came back the next day to fix some holes and install the air conditioning."

"Their efficiency and courtesy, I was very satisfied. The boss came out personally and explained everything that they were going to do. He also explained the different options of equipment."

Alexis K. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were really reliable. They had competitive pricing, and we were very happy with the work that they did for us."

"The personal service, I was happy with their work."

Ben M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional and helpful. They took the time to explain the different heating equipment and what our options were."

"Their professionalism"

Paul F. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they would get good service from them. They do a good installation job."

"They were prompt. They did what they were supposed to do, and they did a good job. "

Virginia W. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have a very unique situation. My unit is on top of my roof. I've already recommended them to my friends. They were awesome."

"They were very honest and straightforward. They explained everything in detail. Their price was right. They did a very detailed installation. They were conscientious. I really liked them. I was totally satisfied. The workmen were great, and the salesman was very informative and helpful."

Aiden Z. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would praise them and strongly recommend them."

"When they say something, they really mean it. They were prompt. When something doesn't work out, they fix it right away."

Alexander G. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of their work, their price, and their service was very good."

Diane F. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're friendly, personable, and they offer a professional service. They made good suggestions. They did their work very well. They kept everything clean, and they did exactly what they said they were going to do, when they said they would do it. They were very dependable."

Dick S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they did a good job. They cleaned up, and everything is working properly, no problems. "

James A. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out, and they were professional. I thought they gave me a good advice, in terms of buying a new heater. It works properly, and I have saved some money on my bills."

Kathleen B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Fast, professional, and good communication over the phone, this was my first time using them. I have already referred them to a friend of mine."

Kathleen C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous, competent, efficient, and tidy. They cleaned up well."

Michael B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Straightforward, upfront, and honest, the staff was hardworking and what they did was great."

Reinold T. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they cleaned up after themselves."

Shawn S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When I dealt with them, I was actually dealing with the owner. They were very established and had good references."

Steven S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The guy who installed our air conditioning and furnace was nice and clean. He knew what he was doing. He cleaned up every day after he left. Their response and customer service was good."

C.G.C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their communication, commitment, and the quality of their work, if I had a problem, they got right back to me without any hesitation. I didn't have to wait days before I heard from anybody. The quality of their work was excellent. It was exactly what I needed."

Alice D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything they did was perfect. They did what they said they were going to do, and they did it within the time frame they said they would."

Annie A. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, professional, and they did a great job."

Brenda C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they were really good."

Bruce S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick. They quoted us a price, and they stuck to it. They did the work right. The technician who came to our home was great."

Caryn C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were clean, tidy, and they took care of business."

Charlotte A. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were great. They did a great job. I would rate them a '10' across the board."

Connie E. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very fast, neat, and they seemed to do a good job."

David N. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that I had direct interaction with the owner."

Emily L. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty, thoroughness, and speed, they didn't make us wait."

Fran T. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, they answered all of my questions, and they had the best price. I really liked their customer service. They were really friendly."

Howard B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did very good work, they were clean, and they were on time."

Jack M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were flexible, and they worked with me to design a solution. They also worked with the new 2010 Freon law changes as they saw fit. The area we live in has changed the law about certain types of Freon that can be used. They saved me money by not selling me the top of the line product that I really didn't need. I felt that they were honest with me. They didn't try to hustle me."

Janice G. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It made such a big difference when it was hot to keep my home cool. It warms up my house really fast when it's cold outside."

Jessica R. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were personable and honest. They were generally concerned about me."

John A. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They showed up when they said they would, and they did a good job. Our neighbor across the street used them after seeing them working on our house."

John P. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good. We were completely satisfied with them."

Judy S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were honest, fair, and timely. They came back for a follow-up visit a year later. They did a great job. They were outstanding."

Kathleen S. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They provided what I needed, and they didn't try to swindle me into buying extra products. It was a good experience."

Kathy R. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and they did a good job."

Kay R. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their price, and they came and did the work on time. They made sure everything was in order before they left."

Kevin M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professional and timely."

Kye L. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought the people were really nice and very personable."

Laura W. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive, and their price was fair."

Marti V. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was really wonderful. The people that worked for Haddon had really great customer service skills. They were very considerate and genuinely nice people. Their estimates were really good and thorough. They would call twenty minutes before they got here. They were always on time, and everything was perfect. If something wasn't quite perfect, they would let me know and offer options on how to make it better or fix it. We had an existing duct that wasn't connected properly and didn't match our exterior. They gave us options on how we could fix it so that it would match. They went out of their way to make sure I was satisfied. I really miss those guys. I think about them everyday that I wake up and don't see my breath. My house is nice and warm."

Mary D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They took a great deal of care not to track dirt and mud into my house on a rainy day. I felt sorry for the guy. He had to take his shoes off many times. I thought they did a wonderful job, and they seemed like great people."

Mary G. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I can rely on them. They come out on time for their appointments. if I have a problem, I trust them to take care of it."

Michael L. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They put in an air conditioner that worked, unlike the people I used before them. They were fast, efficient, and everything worked great."

Nancy M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did excellent work. They were clean and very careful not to leave a mess. A woman called when they were done to make sure that we were completely satisfied and we were."

Nora B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came highly recommended. I liked how quickly they installed my new unit."

Norm J. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did the installation really quickly. They were efficient, clean, and very careful not to make a mess. I was very happy about that."

Pat B. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They made the whole process very easy. For me, that was a huge relief."

Pat J. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for years. They respond properly to my calls."

Peggy D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, clean, and neat. They were very nice people to deal with. Everything was on the up and up."

Rae P. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did an excellent job. They left the work area cleaner than when they found it. I had an old water heater that they hauled away. They also fixed some things on the new water heater. I thought that was very thoughtful and courteous, because it wasn't in the contract. I used Service Magic to screen four different companies. These guys exceeded my expectations."

Robert C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I'm a mechanical engineer. I like their technical work. The job was done for a rental, so the quality of the work was important. They also made some improvements, since I had them install some of the furnaces in the past."

Roy C. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are good people, and their service is okay."

Shirley D. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly and nice. I felt that they were honest."

Steve M. Verified Haddon Heating & Cooling Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I recommended them to my neighbor down the street. Dave came over personally. I felt he was very honest in what we discussed. It wasn't a salespitch. He was very cordial. He had a lot to say about my situation. He did what he said he was going to do and even handled the PG&E rebate for me. I look for information first and a company that can support me in the future. He fit my criteria."

Michael A. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They have a good price, they do good work, and I'd recommend them."

"They were very quick and able to accommodate me quickly, which is the main reason I chose them."

Steve P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"It's good."

"They did good work."

Luke K. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I would use them."

"It is fine for me."

Claire H. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job."

"They were courteous, responsible, and on time."

Roger S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were prompt, efficient, and they knew their profession."

"They were prompt, efficient, and they knew their profession."

Chris C. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"Responsive and good customer service"

"Responsive, good customer service, good technician and very reactive, they tried to meet my needs quickly. He was straightforward and honest."

Glenn R. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They were trustworthy, and they were able to meet my timeline."

"I felt their salesperson, Vince, understood my needs and concerns. He explained the pros and cons of the portfolio products that they offered, and he helped us find one to fit our needs."

Robert S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"We were happy with them. They were very easy to work with, and we were satisfied with all of the work that they did."

"Their price was very good, and the quality of both their service and equipment is good."

Stephen G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job. Their equipment was very good, and their workmanship is very good as well. They do the job on time."

"They seemed to know what they were doing."

Charlie S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked Mr. Haddon a lot. I liked the response I got when I called him. They were courteous, and they offered a good price."

David T. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave me an estimate for the time and amount, which they met. They did their job, and I appreciated that. They did a fine job."

Gene F. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Very personable and easy to work with"

Gerald C. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They showed up promptly. They were very professional when creating the estimate. The price came out to be the same as the estimate. Their workers were very professional and courteous. They provided me with good service all the way around."

Richard S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He just did his job and did it right."

Sharon P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do."

Steve A. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do. They were reliable and timely."

Alan C. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They spent a lot of time doing the right thing, even though it took more time."

Ali S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional and timely."

Allen G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did the job neatly and economically."

Chris F. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were easy to work with."

Cynthia G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very quick and clean. They gave me a very fair estimate."

Dale C. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the individual attention given to me by the owner."

Dan S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They completed the job on time, and the quality of their workmanship was good."

David P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they called me back to answer all of my questions. They did clean work, and the staff was really nice."

Diane S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, efficient, and they answered all of my questions. I was very satisfied with their customer service. They were very nice and helpful."

Elisa G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They provided the product that we wanted."

Gary E. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were reasonably priced."

Heather M. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient."

Joan D. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Dave is a very personable character."

John H. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought their price was reasonable. They were really close to my home."

John L. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their work ethic, and the high-end equipment that they sold me was great. They led me in the direction of what I really needed. I was satisfied. Even though it was expensive, the equipment was of good quality."

Julia A. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their pricing was good."

Ken V. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their personal service and that they were a family owned business. The representative who came out spent a good deal of time helping me understand the ratings and standards for air conditioning and heating units. He answered all of my technical questions, so that I could make the right decision when I saw the product choices. I understood why I was making those decisions."

Margaret D. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were personable, they negotiated a good price, and they did good work. I do this kind of work myself, so I know what I'm talking about. They did a really good job."

Marian G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, the product was done completely, and they were really nice people. Their timing and quote were excellent. Everything was done well."

Marie K. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They had a quick turnaround time. When I called them, they came, did a good job, and left."

Marty V. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very close by, so they came out quickly. They were able to finish the repair the same day, and we haven't had a problem since."

Matt H. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were professional. Their sales team, their installers, and the unit we bought were all very good."

Michael D. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the unit and the job that they did installing it."

Mike J. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their price and promptness"

Mike J. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism, the estimator and the installation crew were very good. When I had an issue, they came out and took care of it immediately."

Norman S. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought he was very personable. He seemed to pay a lot of attention to his customer. He was able to take the time to answer my questions."

Pamela L. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked their promptness and professionalism. They were in and out. There was no mess. Everything worked fine. I thought it was a very good experience."

Paul W. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their workers were very professional. I liked Dave's attentiveness. They were great."

Ray P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their customer service and communication were good. They made sure that the customer got what they wanted."

Roy G. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that they were honest. They didn't pressure me. They just did a good job."

Steve P. Verified Haddon Heating & Cooling Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They seemed very professional, and their price was good."

Gill L. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"They deliver, I requested a couple things, and they got to me in a timely fashion, if not quicker. They were very efficient."

"The representative who actually sold us the unit was thorough, articulate, clear, and answered all of our questions. "

Addison J. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I don't know. They were okay. They did a fine job."

"I would say that the initial sales call, the salesman was really watching out for me, and he helped me not spend more than I needed to."

Jennifer C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:

"I would say that I got a good deal at the last minute."

"That I got a good deal at the last minute, we had interviewed a lot of contractors, and I was sending their salesman away, but he offered to beat anyone's price, so we got the best equipment for the best price. "

Jonathan Y. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"One of the things I liked and why I chose them was that they were local. They were efficient, they did what they were supposed to do, and they did it on time."

Joseph L. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were petty quick with the installation. The heater works great. I use it on a daily basis. "

Kelly R. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were responsive to the questions that I had."

Lee C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do."

Matt J. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They had affordable prices, and they got the work done quickly."

Tom B. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt and courteous."

Anthony C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The fact that they got right to it"

Barb R. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The technician who came to my home was very nice. He was upfront, told me what I was getting into, and he didn't try to exaggerate anything."

Barbara S. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The person who came out and gave me the estimate was very personable. The customer service from the office was great."

Brad O. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their response time, and they were clean. I was pleased all the way around."

Carl C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very friendly. The owner was cordial. He offered a competitive bid. They did the work very professionally, and when it was done, I thought they did a good job."

Carol Y. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very professional, and they kept to their schedule. We were extremely satisfied with every aspect of their service. We have recommended them to anybody that has needed this type of service."

Cinda D. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their presentation and their follow-up."

Dan B. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I liked their responsiveness, professionalism, and that they were quick to answer all of my questions."

Doug K. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their customer service is good. They show up when they say they will, and someone always answers the phone when I call."

Erick O. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"During the sales process, Dave was very good with helping us understand the variety of options we had in different price ranges and efficiency levels. He presented us with a lot of options."

Janey K. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they gave us the best price. They were honest, the quality was good, and they told us how to get our rebate. They even helped us do something with our thermostat."

Jeff Z. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They knew what they were doing."

Jerry C. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was very easy to communicate with them. Everything went as planned."

John S. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Dave was prompt."

Kim B. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are a local business that provides good pesonal service. They have a good reputation. They offer high end products. Our furnace broke over the winter, and Mr. Haddon offered us a temporary heating product to keep my family warm until it could be fixed."

Lilly G. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, quick, and they did what they were supposed to do."

Linda E. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were nice, efficient, and timely."

Margie R. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their pricing was good."

Melania V. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I thought they had a good product. When we had issues, they came back out and took care of them."

Nancy S. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"It was easy, and the new unit is a big improvement over what we had. The installation was pretty fast and after a few adjustments, it all worked out well."

Neil J. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The salesman was nice, and the installers did a very good job. They were great. Overall, I'd say I had a pretty good experience."

Peter L. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their price and their product"

Raja K. Verified Haddon Heating & Cooling Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were responsive. When I had questions, they made good recommendations."

Hailey K. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"Definitely one of the companies you should call when you are considering an HVAC job."

"They were very friendly, had a good price, and they were honest. They were timely, and the project manager was very detailed and knowledgeable. The work was done on time, and everything seem to work the way it was supposed to, at least initially. Everything they did in terms of the job was great."

Jan S. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"I"

"I thought that the service was good."

Rod K. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:

"The people who came out to work at my house were very nice and conscientious. "

"We're happy because we now have a new heater and an air conditioner, which we didn't have before. "

Jeff S. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they cleaned up after themselves."

Marcia S. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were fast."

Robert M. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The guy had a good personality. They were quick to solve the problem that I had."

Robert S. Verified Haddon Heating & Cooling Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"I liked their price and the initial consultation."

Art L. Verified Haddon Heating & Cooling Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"They did two jobs for me. The first job they did was quick, efficient, and their employees were great. They knew what they were doing."

Gini H. Verified Haddon Heating & Cooling Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"The office people, the guy who gave us our initial quote, and the installation people were wonderful. They did a neat and clean job. That wasn't easy. It looks good. I was satisfied with their workmanship in the end. The guys didn't leave until 6:00 PM. I would give their installers a '10', but the overall experience was a '6'. "

Peggy F. Verified Haddon Heating & Cooling Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"I liked the guy who came out initially. He had worked for two other furnace companies that I had used in the past. He was a really nice guy. I had asbestos, so it was a complicated job. I was pleasantly surprised by the reduction in my PG&E bill, which was less than last year, so I'm hoping it was because of the new vent pipes. "

Elijah B. Verified Haddon Heating & Cooling Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:

"The owner was wonderful, and the price was fair, but watch the installers closely. "

"They were very responsive, had good suggestions, and were responsive to what we wanted."

Andrew B. Verified Haddon Heating & Cooling Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:

"At this point, I don't have anything to say. "

"I think Dave is a super good guy. He is bright and knowledgeable. He is a very trustworthy person."

Roger H. Verified Haddon Heating & Cooling Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The guy arrived on time, and he got it done in one day."

Rick S. Verified Haddon Heating & Cooling Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"They got the work done."

Arthur C. Verified Haddon Heating & Cooling Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"They came on time."

Dennis R. Verified Haddon Heating & Cooling Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Other than the problem we had, they did good work. "