Independently Rated Highest in Quality
S e c o n d
Consecutive Year
Originally Earned:
October 2015
We declare that Got Watts Electric HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2291
(925) 268-0666

Jeremy Carlock is CEO of Got Watts Electric.

Got Watts Electric provides a wide range of electrical services for residential and commercial clients throughout Contra Costa County. In addition to repairing and maintaining all types of electrical systems, the company has the training and equipment to install solar electric systems, whole house fans, electric vehicle chargers, and LED lighting; perform panel and service upgrades; handle the electrical wiring for new construction and remodeling projects; and much more.

CEO Jeremy Carlock explains that Got Watts Electric’s ability to troubleshoot complicated electrical problems has been a crucial aspect of its success. “It takes a creative mind to solve electrical issues, and that’s something all of our technicians possess. We enjoy the problem-solving side of electrical work—the solutions aren’t always obvious, so it’s very rewarding when we’re able to fix a problem that a client thought was unsolvable.”

Got Watts Electric offers a lifetime warranty on craftsmanship and a five-year warranty on most parts, which Mr. Carlock says is rarely seen in the electrical industry. “We take a lot of pride in our work, and backing it with comprehensive warranties is another example of that. We also offer upfront pricing, which means we provide an exact quote for every repair and installation before work begins, and that price never changes.” 

Company Philosophy

“Our clients are very important to us, so we treat them like family and provide them with exactly what they need. We take the same detail-oriented approach on every project, regardless of its size, and we always make customer satisfaction our top priority.”

Serving Contra Costa County

Residential & Commercial Electrical Maintenance & Repairs
LED Lighting
Solar Installations
Whole House Fans
Panel & Service Upgrades
Electrical Troubleshooting
Electric Vehicle (EV) Chargers 

Lutron
Lutron
QuietCool
Siemens
Siemens

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical contractors that have earned the prestigious Diamond Certified award. For Got Watts Electric, the key to achieving and maintaining high levels of customer satisfaction is simple: take a personalized approach to every job, regardless of its size. “We treat our clients like...

Frequently Asked Questions

Q: Do you charge by the hour or by the job?
A: "We utilize a flat rate system, which means you’ll know how much your job will cost before we even start working, and that price won’t change without your knowledge. Also, we do all our transactions digitally, which mean...
Q: Should I replace my old electrical panel?
A: "A lot of older residential electrical panels are becoming obsolete, particularly those manufactured by Zinsco and Federal Pacific. These outdated panels don’t have the capacity to handle modern power needs, and they can also represent...
Q: Can my recessed light fixtures be retrofitted to accept LED bulbs?
A: "With the increased interest in energy efficiency, LED lighting conversion is a popular request these days. While some situations are more complicated than others, existing recessed lights can typically be retrofitted without any drywall dama...

Industry Info

If you’re thinking about upgrading your home’s HVAC system, consider the benefits of a whole house fan.
Air conditioning systems have been the standard home-cooling appliance for many years, and while they continue to have an important function in today’s houses, there’s another, more energy-efficient appliance on the scene: the whole...
Findings based on statistically reliable research from 200 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 200

Diamond Certified Qualification

Based on 200 customer surveys, we declare
Got Watts Electric
has passed all rating steps and has earned
The Diamond Certified Award
No. 2291
Continuously qualified since October 2015.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Irene C. Verified Customer Name
"Honesty "
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Got Watts Electric
(925) 268-0666
DCID9254210411

Office
Mon – Fri: 9am – 5pm
24-Hour Emergency Service Available 

Serving Contra Costa County

Jeremy Carlock, CEO
13
11
985920
Liability Insurance, Workers' Compensation
Angie’s List Super Service Award
2009
Residential & Commercial Electrical Maintenance & Repairs, LED Lighting, Solar Installations, Whole House Fans, Panel & Service Upgrades, Electrical Troubleshooting, Electric Vehicle (EV) Chargers
Lutron, QuietCool, Siemens
Commercial, Residential
25-Year Warranty on Workmanship, 5-Year Warranty on Most Parts, 15-Year Warranty on Whole House Fans, Up to 12-Year Warranty on Solar-Related Equipment

Photo & Video Gallery

Survey Responses For

Got Watts Electric

Got Watts Electric: Average 9.3 out of 10 based on 200 unique customer surveys of customer satisfaction.
Irene C. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Honesty "

"Honesty "

W.C.H.A. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their reliability, honesty, and fair pricing"

"The level of customer service I received when I called"

M.P. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional and prompt. "

"The biggest thing for me was the same-day service. It was a small job. It was something we really needed to be up to code, but I would say their promptness too."

V.D. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They took care of our needs properly and as soon as possible, like the following day. Other companies usually take 3-4 days to get out to us, but they were able to make it out ASAP."

"The job was done proper, no issues. It wasn"

W.C. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very quick to get to the site and squeeze us in. We were pretty desperate to get someone out the same day. "

"The fact that they scheduled us immediately and the work got done when they said they would, they had great follow through. "

C.S.L. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, they showed up when they said they would, and they had very in-depth knowledge."

"Professionalism, they explained things really well, and their estimate was good. "

Ted C. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were always on time. We had a job that went a couple of days over, and they didn"

"Their professionalism"

Todd C. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were quick to come out and figure out the issue. Their pricing was reasonable."

"I liked that they were able to take care of the issue quickly."

Richard S. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their professionalism and honesty"

"Personal nature that the tech had"

Teresa W. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were really dependable and knowledgeable."

"They were easy to work with and very confident."

Scott W. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Professional and helpful, for the estimate and the service"

"Knowledge"

Rob M. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They worked for us. They did a great job."

"They did well. They came in and did the job. "

Rafael C. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Pretty good "

"On time, very professional, and everything got covered in one visit."

Alan B. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very responsive and precise."

"Their professionalism"

Jeremiah P. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did all of the research for me. Honestly, when you call a contractor, they usually do not get things done in the time they say they will, but they got it done in the time they said they would. It was a big deal for me that they did what they said they would."

"I would say the time frame and getting things done when they said they would, they were clean with no mess and quick about the project."

Susan N. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"We used them a while back for our first project. We have a new job, and they haven't responded in over five weeks. It seems like they're too busy. They seem dismissive for a commercial project that we need to have done. I'm not satisfied and will be using a different company moving forward."

"He was thorough and explained things well. "

David P. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very positive experience, they were nice and polite, very polite. "

"The customer service was excellent, and the quote process was great. They are professional, clean, and have clean workers. My only complaint is the pricing. "

Rayne M. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were amazing. I had a big hazard being that the socket and a few others on the same line would get really hot and almost melted the cords. They were able to quickly fix the issue. They were professional, honest, and didn"

"I would say it"

Pascale C. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They showed up on time, they were very fast, they did a professional job, and I have no complaints."

"I felt like they knew their stuff. I was very trusting in their knowledge."

Jessica L. Verified Got Watts Electric Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a little pricier than most, but you only have to have it done once. They use up-to-code industry standards. I trust that they are going to do everything correct the first time."

"I think they are super friendly, and they always fit me into the schedule. I like that it will get done right the first time. They fixed many things that were done wrong in the past by other people as well. I use them all the time now. "