DIAMOND CERTIFIED COMPANY REPORT
Goodman Building Supply
Goodman Building Supply is a full-service home improvement center in Mill Valley that stocks more than 41,000 items, including building materials, hardware, lumber, plumbing and electrical supplies, fixtures and power tools. As an affiliate of Ace Hardware and other vendors, the company has the ability to special order more than 250,000 home improvement products. It also offers a variety of in-house services, from glass cutting and pipe threading to lamp repair and computer paint matching.
Owner Zviki Govrin says Goodman Building Supply benefits greatly from its employees’ dedication to providing outstanding customer service. “We typically have 60 employees working at once—the same as big box stores nearly four times our size. With such a high employee-to-customer ratio, our customers receive more personalized attention.”
Goodman Building Supply is the only certified Green home improvement center in Marin County—it stocks more than 2,500 Green products, including low-flow toilets, smart faucets, drip irrigation systems and LED light bulbs. The company also offers an in-house recycling program for expired printer cartridges, fluorescent tubes, old cell phones and batteries, and other non-traditional recyclables.
Company Philosophy
“Our dedication to customer service has allowed us to remain one of Marin’s premier home improvement centers for more than 55 years. All our employees and managers undergo constant training to maintain and improve their customer service skills. They’re ready to meet each customer’s unique needs.”
Serving all of Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross.
Building Materials & Hardware
Plumbing Supplies
Electrical Supplies
Plant & Garden Center
Home Improvement Services
Local Delivery
Ace
Glidden
Comparative Summary
For more than 55 years, Goodman Building Supply has been a convenient source of home improvement products for Marin County residents whose only other options would be driving to San Rafael. But this convenience, says owner Zviki Govrin, is a fringe benefit that merely enhances the store’s biggest attraction: outstanding customer service. Goodman's Building Supply typically has 60 employees working...
Frequently Asked Questions
Q: You say you’re smaller than big box stores. Do you have everything I’ll need for my project?
A: "“We have a huge inventory. Some items may need to be specially ordered, but it takes very little time. Big box stores are enormous, but much of that floor-space is dedicated to lesser-used items. We keep over 43,000 of the most commonl...
Q: Do you have Green products?
A: "Yes. We’re the only Certified Green home improvement center in Marin. We carry over 2,500 green products and we’re adding roughly 25 each month."
Q: Can you help me carry my merchandise to the car?
A: "Absolutely. Just ask and we’ll assist you."
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Industry Info
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A home improvement center isn't like a clothing store. Find out how to get the most from your visit to your local home improvement store.
Everyone recognizes the frustration of wandering the aisles of a cavernous big-box store with a clear idea of what you need but no hope of finding it on your own.“At a home improvement store, you don’t just browse. You have your list in your hand....
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Findings based on statistically reliable research from 269 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
Business Practices
Current Complaint File
Customer Loyalty
99%
n = 269
Diamond Certified Qualification
Based on 269 customer surveys, we declare
Goodman Building Supply
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 641
Continuously qualified since March 2005.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Aaron S. Verified Customer Name
"They have a huge variety of stuff."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Goodman Building Supply
775 Redwood Highway
Mill Valley, CA 94941
Mill Valley, CA 94941
(415) 690-7974
DCID4153886233
Mon - Fri: 7am - 7pm Sat: 7:30am - 6:30pm Sun: 8am - 6:30pm
Serving all of Marin County including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax and Ross.
Zviki Govrin
55
60
Green Business Certified
Liability Insurance, Worker's Compensation
Better Business Bureau, Mill Valley Chamber of Commerce
1955
Building Materials & Hardware, Plumbing Supplies, Electrical Supplies, Plant & Garden Center, Home Improvement Services, Local Delivery
Ace, Glidden
350,000
All
Business Credit Accounts
Survey Responses For
Goodman Building Supply
Goodman Building Supply: based on 269 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Aaron S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have so much in the store. It's usually hard to go there and buy just one thing."
"They have a huge variety of stuff."Anne F. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Friendly, laid back, and creative"
"It is close to home, and they have a good selection. They are friendly."Frank M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very patient and polite."
"They have a little of everything, and they are close by."Helen H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I have recommended them. They have been wonderful, in terms of plumbing and special orders for a toilet seat cover that I needed."
"Their service was wonderful. The man in the plumbing department was very helpful with ordering what I needed."Alex E. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Their customer service is the best, and everybody knows what they are doing. They are accommodating. I would highly recommend them."
"The attention they give to the customers, which is hard to find these days."Jeff B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are a local business, not a chain."
"There are people there who can answer your questions."Karen W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It is a good place to go if you need any type of hardware supplies. They also have helpful customer service."
"I think that the people who work there are very helpful, and their customer service is good."Katherine P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I like the customer service and the fact that I can find everything that I want. As a teacher, I get a lot of help for my projects. I love ladies day and the other special days that they have."
"I think it is convenience, I live near by, and I can get anything I want."Katherine S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Very friendly service, knowledgeable, helpful, and a pretty decent array of products, you can order whatever is not there."
"For me, it is conveniently located, and I like the staff. I get coupons every once a while, and they remember their customers. They have been working there for a long time, so it is very nice."Monika B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think it is a good local hardware store. It is conveniently located, and they have everything that I need."
"Very friendly service"William D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have the inventory, the people, and they are very helpful."
"They have great loyalty in their staff, and they have an excellent staff. They are willing to help. It is amazing to me how much inventory they have of everything."Robert G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have almost everything that I need."
"I can always find someone to help me."Shelby D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are helpful and are capable of a lot more than they seem."
"How much they care about their customers."Angela M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they are very good. They are courteous and helpful."
Anne B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I'm interested in the plant and gardening section the most. They have a lot of plants, potting supplies, and materials."
David A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their location."
John M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service is great. Everyone is knowledgeable and friendly."
Jon W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's close to my house, and they are friendly."
Karen B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I love Goodman's. I go there every chance I get. They are friendly and helpful, unlike the attitude at places like Home Depot. I wouldn't go anywhere else."
Nita W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everyone seems to know where everything is. It has a nice homelike feeling, instead of one where employees come and go. Some of the people in the paint department have been there for years."
Dianne F. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service and the people "
Edna G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are pleasant."
Felicia D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly and helpful."
Italo O. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, they know what it takes to run a good business."
Jeff O. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service, there are people in the aisles to help you, and you can get in and out of their store quickly, without having to wait too long. I am very satisfied with their customer service, the people, and everything else."
Judith S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have everything that I need."
Linda C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I love that when I go there, they help me. If I need my toilet fixed or if I need to know what kind of caulking to use, they know what to do. They tell me exactly what I need. They don"
Scott H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Location and their inventory selection"
Shad B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a lot of things. It is easy and convenient. They are polite, courteous, and they assist me right away."
Janis C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are the best in their line of work."
Jim O. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very helpful."
Carole Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're always extremely helpful, and their prices are great. I love that they are a small business. "
Jack W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're personable. The people are friendly, fun, and for the most part, they always have what I need."
Elisabeth G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their staff actually knows what they are talking about."
Paul B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know their business."
Harley S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their staff is very knowledgeable about their products."
Rich S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service employees are very helpful with finding things in the store. "
Gary A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the people who work there."
Lauretta W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their friendly and welcoming approach. They tend to have what I need, but when they don't, they refer me to someone who does."
Shad Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had good products, the wood is dry, they are fairly priced, and I liked their personnel. At times, they have referred people to me, when customers have in-depth questions, they refer me to analyze the situation. "
Doris K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They helped me, and they were generous. I have a good relationship with them."
Daniel L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their friendly help, the quality of the material, and the prices are reasonable. They are close to where I live."
Italo O. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I"
Catherine C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everybody was very helpful, and they had a great inventory there. "
Katie C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They deal with all of the customers. They get back to you and show you as much as they know about the product you're buying."
Donnie R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service, and they always had the merchandise that I wanted."
Mia G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked how quickly my order was received."
James G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their people know the inventory and are always helpful."
Laura M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can always ask someone, and they will always help me."
Maryann K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were responsive to my needs."
Paul N. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was friendly, and the location was nearby."
Cindy S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give good customer service, and they have some good products."
Mario A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the merchandise"
Joy B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have what I want."
Julie A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's convenient."
Arthur R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's a friendly store."
Peter B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There are a lot of people around when you need help."
Sam F. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service people are knowledgeable and friendly."
Manuel C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their hospitality. "
David C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was just fine."
Fred G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their employees are very professional. "
Alex D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They take time to answer questions. "
Gerald R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's a little more intimate than the bigger stores."
Jim V. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a good selection. "
Bob S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're helpful."
Linda R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like everything they sell in there."
Joe Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Marvin is good, I deal with him most of the time. I am very satisfied with his customer service. "
Marilyn Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There's plenty of help available there. "
V.L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like them because they are the only hardware store by my house. They always try, and they are always helpful. "
David L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can usually find what I want. "
Nick L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The supply of goods and equipment; their location; and their service "
Robert F. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have used them since they opened fifty years ago. They are convenient in that on my way home I just get off the freeway and right back on, they have good parking, a great selection of products, just overall high ratings from me."
Ken G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had everything I needed, and they were very nice to do business with. "
G.S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a helpful staff. "
I.L.G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The variety, and that they nicely serve people. I like that they keep the same service people year after year. "
Jacob H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have everything. "
H.P.S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that they send an invoice with the statement "
K.W.C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They send us the invoices along with the monthly statement, and we still get the discount. "
K.B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was close to me. "
John M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are helpful, have good prices and they are well stocked. "
Edith M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Great selection, great people, great place, good prices; they've become more competitive. "
R.R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience "
S.C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's convenient when we work in that area. They're friendly. "
S.R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're a local community hardware store. "
S.F.H.I. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience, and everyone's real helpful. "
T.O.T. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service, the people; Martin is a wonderful person; the girls at the contractor counter are fabulous. "
Nina W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are local and they are well stocked. "
W.G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their selection, anything you need you can find there. "
Gary A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the manager. The service is good. "
Don P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience, and the personal help that I get, Martin does a wonderful job. "
Scott D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendliness, helpfulness "
Rob W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's a neighborhood business. They made it easy to do a big project that I had. They're very customer-centered and flexible. "
Don M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close by. "
Jerry W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The employees are helpful and I get along with them. "
A.S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know me there for a long time. It's like a member of the family. "
Don Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personnel staff are knowledgeable. They are customer oriented and go the extra mile for you. "
Bill R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It"
Dorlane Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are helpful, and I like the store. "
Jennifer D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they are great. "
Carole H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are just down home and friendly."
"I know people who will go there because of the popcorn. It is really easy to get to them, and I know exactly where everything is. Everything is always stocked."Justin C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Knowledgeable and a friendly staff, it feels like a local hardware store."
"The convenience of their location and their knowledgeable and helpful staff"Hailey J. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I am particularly impressed by their service for sure, and they have whatever I need. I would tell people to go there."
"The people are really nice, and they have good service. I like their coupons and their discounts."F.C.G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They usually have everything that I need. They are set up pretty well. When I need service, they are able to help me. "
Charles D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've used them for years. They usually have what I need. I like going there, rather than Home Depot or Lowes. I think it has a more personalized atmosphere. I can talk to someone and if I go back, they might actually remember who I am. They always try to help me."
Hayden A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their popcorn. I've been using them since the late 1960's. They've always been very good to me."
Jack P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Accessibility, they are relatively close. It seems that they carry a large number of items that I want. They are quite reliable. Their employees are very helpful. I have been using them for twenty years."
Antoinetta D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was definitely good at following through. Feliciano did everything right."
Christine K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close to my house."
Joe D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were helpful. At the register, there were specific things that I was looking for, they assisted me and gave me discounts when I asked for them. They couldn't find my name on the list, but they gave me the contractor discount anyway. "
Richard J. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There are a number of things. They have a good selection of just about everything. The employees are knowledgeable and helpful."
Sean O. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The location is convenient."
Serge P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They try to help when something is not clear, and if I can't find something, they generally find it for me."
Scott H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They generally have what I need."
Gerald R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a personal touch. They go out of their way to help."
Michael C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are a local store that has been around for a while, and the staff is great."
Tom S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're friendly, personable, and very helpful."
Jim K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenient location"
Chris G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They"
Peter F. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a pretty good selection."
Jeff N. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They usually have people where you need them, and the store has a classic feel to it."
Doris K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have everything I need."
Diana D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They answers my questions, and I like the free popcorn."
Christy S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient and local."
Allen M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient."
Rodrigo V. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a good selection of tools."
Annaluzie B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can get anything I want there."
Rob W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their location is convenient for me."
Kathryn C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their location is good."
Susan H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient."
Don S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I generally know where stuff is, and they have competitive pricing."
Helen R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have very good service."
Janet M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can find what I want, and I like the idea that you can actually find people who know what they are talking about."
Allen B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are knowledgeable, but if they don"
Hale P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know what they carry in the store."
Craig M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the people and the special deals."
Mr. M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Location "
Chris L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient and the employees are knowledgeable "
Peter B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact I can find a clerk readily available to answer any of my questions with information, advice, and suggestions. "
Hugo B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people working there are knowledgeable and are able to help you with any questions. "
David B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have competitive prices. "
E.K.P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Selection and location "
H.D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a good selection and have a convenient location off Highway 101. "
T.I.A.T. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a good variety of products. "
K.M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The location "
M.L.D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The convenience of location "
Kenneth O. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the owner, it's like a family. "
Mark R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people are nice, they have lot of different products. "
T.G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The invoices are easy to read, and they include a copy of each invoice. "
Alexander M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their attitude, their prices "
Terry P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There's always someone to ask when you have a question. "
Robert W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Most of the help is knowledgeable; prices are good; they have what I need; it's friendly, there's a senior discount on Wednesday. "
John I. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Reliability "
James V. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're convenient to where I work. The people are very helpful. "
Steve T. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were convenient to a job I was doing. The people there could actually answer my questions, unlike Home Depot or some other mega store. "
Joe H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's convenient to where I live. It"
NIna H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a lot of stuff. "
Ed Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to find what I need pretty fast. "
Ann K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have a large variety."
"It is close to where I live."Arlene F. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That certain people who work there are extremely helpful, so they would get really good service."
"Their low prices, good variety, and helpful people"Cris H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would rather go there than Home Depot. They are a good hardware store. They have everything that you need."
"When I get there, I get in and get out. I usually find everything that I want very quickly. The people are nice."David H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It is convenient."
"They are close."Julio B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They had good customer service and they took care of me. The garden area needs more people."
"They have almost everything, and their customer service is good."Kathryn O. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have a great selection of products, and they will special order something if you need it."
"They have what I need."Carol G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I go in from time to time when I have an idea for a project that I want to work on. I can usually find someone who can help me. For example, I wanted to find a way to take water from my washing machine and reuse it for my garden. They were able to tell me what I needed. They had the materials and the parts that I needed. I followed their advise and it worked. They seem to have had the same people working there for a long time. I like going in and seeing familiar faces. It's nice that they don't seem to have a lot of employee turnover."
David D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They pretty much have everything I need as far as hardware supplies, barbeque equipment, and plants."
Donald R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close to my house."
Douglas L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Knowledgeable salespeople"
Jon S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The thing I like best is that when I go there to buy something, they have it in stock."
Liz D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are a fine hardware store. We usually go there when we can't find something somewhere else."
Margaret G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's more personal than Home Depot."
Mary P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly and helpful. It is so personal."
Noreen S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very helpful."
Lain M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient and friendly. There was somebody there to help me. They stayed with me until I got what I needed."
Lawrence L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close to my house."
Pat L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guys that delivered the table were very helpful."
Phil L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The selection of items, and their location is convenient."
Steve C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are local. They have what I need, and they are friendly."
Philip P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a vast invetory of different materials and things you might need for your home."
Steph R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're near my work."
Ted N. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Terri, and their variety in merchandise hardware"
C.B.M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The convenience of a wide variety of products"
Jim K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is near my house."
James C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's close to where I live, and the popcorn is great too. I like the fact that it is family operated. I like to spend money there."
Geoffrey S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their proximity to my house"
Velia B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the courtesy they extend to you when you're looking for something."
Tim H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The supply is good, and the fact that everyone knows you."
Herman F. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were close by."
W.P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service was good."
Arnold B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything was great, and I liked the people there."
Juliene L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were the nearest place to me that had the things that I needed."
S.R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"For me, it was the closest and most available place. I have made a lot of nice connections with the employees. They know their stuff."
Cathy D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The location"
Carl K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are established in the area."
Ned B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're close to us."
Carol L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's close by."
Archie K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the display."
Denise T. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had everything I needed. I like that it's small and accessible."
Oscar S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people are always helpful and friendly."
Cheryl M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have everything "
Todd M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the guys on the floor asking if you need help. "
Karen M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have everything. "
Victoria K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The staff are nice and helpful. "
Katrina Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Location, friendly staff, and they generally have everything I'm looking for. "
M.K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The variety of products "
Alice J. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have some people that are very personable. "
Douglass A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a good selection of products, and they're local. "
Douglas B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're convenient. "
Bruce F. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're close to my place of business. "
Karen H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience "
K.P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're convenient, and have a fairly decent supply. "
M.P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are handy. "
William J. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're close by, and they carry a lot of stuff. "
N.D. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they are off the freeway. "
N.P.C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient, being that I live in Mill Valley. "
T.P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Location "
M.D.S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice about correcting a mistake in the order. "
Jerry W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's convenient. "
Mariam T. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They keep up to date on your accounts in the office. I like the wide selection of merchandise. "
Tim H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are local, they have a good selection, and they try to be helpful. "
Rafael R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience; some of the people there are good. "
D.F.S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Price is good; selection and service are fine. "
Jeff A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are local. "
William C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the choice of the equipment. The quality and the service they provide are good. "
David C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They always have someone to answer your questions that knows what they are talking about. I really like that they are community minded. I think that is a big plus. "
C.B.M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The central location; we've had a long relationship with them. "
Andrew C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the selection and the knowledgeable sales people. "
Kenneth W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have very nice people helping you, and it is a little bit difficult to navigate around the place. Sometimes, they don't have much of what I am looking for, in terms of flower pots."
"Their overall inventory"Al C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's compact and easy to get around."
Peter T. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have some of the stuff that major hardware stores do not carry."
Robert W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everybody seems to be very cordial. They are very patient and willing to help. I think Goodman's functions quite well."
Susan L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are close. They will cut wood for me, which is really nice. The staff is nice and helpful. I like the fact that the store is stuffed with things. "
Sean R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were helpful. They were good at answering questions, and they had people who were available to help me when I needed them."
Robert K. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're close to my house."
R.H.S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They"
Joyce C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they actually have people working there. Other companies don"
Gary B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people that work there are friendly."
John P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're local."
Edgar W. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the people who work there."
Ken O. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I go there for building supplies."
Greg L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they are local."
Joan M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It is near me. "
Douglas L. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that it is an independent store. "
Hazel J. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are local, not a big company. Their employees are fun and friendly, and they have a good selection. "
G.C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their convenient Mill Valley location. "
K.B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're nearby and convenient for me. "
P.T.P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service and the people "
U.P.C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's convenient for my needs, especially in emergency situations. "
V.B.C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The employees "
William S. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like a few of the longstanding employees who are nice and courteous, employees who are willing to help. The lady who works in paint, Marilyn, is a model employee. Cindy and Janet are very good. "
Tom R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the yard manager, he has been very helpful to me. "
Jonathan R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The popcorn; good parking "
Deborah H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a friendly atmosphere. "
Anna H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's convenient to where I live. "
Nancy P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It is a grungy store and not very well organized, but they do have a lot of stuff."
"Their convenience"Debby A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly."
Tom R. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their product selection, and their location is convenient."
William M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The location is great. "
J.M.C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The have good selections of merchandise. "
Larry G. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Sometimes, the help doesn't know what they are doing. They don't know where anything is, which is kind of disappointing."
"Their selection"Brian B. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I use them, because they are close by. They are alright for basic things."
Mark M. Verified Goodman Building Supply Customer Name
Q1:
Q2:No
Q3 & Q4:"Location"
Rick H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a lot of stuff in stock. They have a wide variety in the store."
Eric P. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The location, and the cashier department is really helpful. Adam is just about the nicest person there. "
Margaret A. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The convenience, and they are open long hours."
Tammy H. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're close to us, and they have a lot of things we use."
Dave M. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are near by and that is very convenient for me. "
B.R.C. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The products are good, and the customer service is great. "
Helen P. Verified Goodman Building Supply Customer Name
Q1:
Q2:No
Q3 & Q4:"I like the garden section of Goodman"
M.E. Verified Goodman Building Supply Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have good popcorn, and I would use them again. "
