Independently Rated Highest in Quality
N i n t h                              Consecutive Year        
Originally Earned:
October 2003
We declare that Goff Development & Design Company HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #319
(408) 827-8993

Cary Goff has been building for more than 30 years.

Goff Development & Design Co. is a general building contractor that serves residential and commercial clients throughout the Bay Area. The company specializes in providing design/build services for custom homes and additions. It also builds second story and ground level additions and offers high-end residential remodeling services.

President Cary Goff founded Goff Development & Design in 1996 with a vision of combining the high-quality workmanship of a large company with the personalized service of a small, family-owned and operated one. Mr. Goff has been in the building industry since he was 16 and has worked for Bay Area construction companies of all sizes since the early 1980s.

Goff Development & Design provides its customers with design services and guidance throughout every step of the building process to ensure their projects are kept within budget and on time.

Company Philosophy

“We aim to provide personalized service that always meets the needs of our customers. We schedule our work carefully, so we’re able to take our time and pay attention to every detail of a project. Nothing is overlooked or rushed, and no question or concern goes unaddressed. We do everything we can to make the realization of our customers’ dream homes an exciting and positive experience.”

Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

Custom Homes
Remodeling
Kitchens & Baths
Design/Build Services
Room Additions

Andersen
Andersen
Kohler
Kohler
Milgard
Milgard
Sub-Zero
Sub-Zero
Findings based on statistically reliable research from 20 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
90%
n = 20

Diamond Certified Qualification

Based on 20 customer surveys, we declare
Goff Development & Design Company
has passed all rating steps and has earned
The Diamond Certified Award
No. 319
Continuously qualified since October 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Shozo S. Verified Customer Name
"He was a very good and clear communicator, he was personable, and he is in the business for the right reason."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Goff Development & Design Company
http://www.goffdevelopment.net
(408) 827-8993
(408) 441-8078 fax
DCID4084418076

Mon - Fri: 9am - 5pm

Serving all of Santa Clara County including San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy and Campbell.

722529
Liability Insurance, Worker's Compensation
Builders Exchange of Santa Clara County, Home Builders Association of Northern California
Cary Goff, President
Andersen, Kohler, Milgard, Sub-Zero
Santa Clara Contractors - Remodel & Additions

Survey Responses For

Goff Development & Design Company

Goff Development & Design Company: Average 9.1 out of 10 based on 20 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Shozo S. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was a very good and clear communicator, he was personable, and he is in the business for the right reason."

Heidi B. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Cary really wanted to do things the right way. He spent a lot of time going over things with the subcontractors to make sure they were doing things the way he wanted them done."

Judy N. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They operated at a very high level when it came to their professionalism. The quality of their work was excellent, and they had great communication skills. They were skilled listeners, and they were able to translate my ideas into more than I expected."

Michele M. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We've referred them to a few people. We were very happy with their professionalism and the high quality of their work. They were skilled, flexible, and very accommodating. "

Beatrice B. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality, the customer service, the involvement of the owner, and the process along the way"

Diane M. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was very easy to communicate with the owner. He made it easy to talk things out. I liked that he gave a very detailed contract and bid. He was very conscientious, and he was thoughtful of my mother. He was willing to work around us, and he had some leftover closet pieces that he brought over and used to organize my closet. He did a very creative job. He took a lot of time to make things right."

Donna B. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their craftsmanship, they had great follow through, and they were very personable. They were also very honest with me about what needed to be done. "

Irma W. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Attention to quality, attentiveness, professionalism, responsiveness"

Steve G. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"No messing around; they were on time; no surprises; they did a good job; and they finished on time."

Grace G. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very honest"

Helena H. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was very professional and strived towards perfection, very nice quality and overall did a great job."

Elina E. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, on time, and did a great job."

Christophe C. Verified Goff Development & Design Company Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They don't rip you off; they did a smooth job."

Anita G. Verified Goff Development & Design Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, and the quality of work was good."

Janet J. Verified Goff Development & Design Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"High quality work"

Bruce B. Verified Goff Development & Design Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He was honest, took the time to work with us and do the job right."

Marilyn M. Verified Goff Development & Design Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The fit and finish of the wood products"

Vallery V. Verified Goff Development & Design Company Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He really wanted to do the job right. He was flexible and accommodated us."

Megan M. Verified Goff Development & Design Company Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"No comment"

Richard H. Verified Goff Development & Design Company Customer Name
Q1:2 out of 10
Q2:No
Q3 & Q4:"The quality of the workmanship."