DIAMOND CERTIFIED COMPANY REPORT
Glass with Class
Residential and commercial window cleaning in Sonoma and Marin Counties
Glass with Class provides professional window washing services for residential and commercial clients in Marin and Sonoma Counties, including pressure washing, mini-blind and gutter cleaning, water stain removal and scratch repair, screen repair and replacement, and skylight cleaning. The Rohnert Park-based company also cleans solar panels and removes paint, holiday lights and other external accessories.
Owner Dave Hurwitz, who has more than three decades of window cleaning experience, founded Glass with Class in 1979. He started by going door-to-door to small businesses (while wearing a tuxedo, which is how the company got its name) and offering his services. Today, Mr. Hurwitz employs a crew of up to 12 employees.
Glass with Class uses environmentally-friendly washing materials and methods and drives biodiesel-fueled vehicles to jobsites. The company also provides free estimates and offers recommendations on window replacement, repairs and restoration. Mr. Hurwitz invites potential customers to visit www.thebestwindowcleaners.com to view pricing, discounts, videos, and more.
Company Philosophy
“Our goal is to make our customers so pleased with our service that they call us for more work and recommend us to their friends, families and neighbors. This job provides instant gratification—everything is dirty when we show up and clean when we leave—and we get a good feeling from knowing we’ve improved the aesthetic beauty of our clients’ homes or businesses.”
Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale.
Window Washing
Commercial & Residential
Pressure Washing
Screen Repair & Replacement
Stain & Scratch Removal
Solar Panel Cleaning
Gutter Cleaning
Holiday Lights and Paint Removal
Comparative Summary
For David Hurwitz, owner of Glass with Class, window cleaning is an art form. Mr. Hurwitz’s company has been cleaning windows for residential and commercial clients in Sonoma and Marin Counties since 1979. He says his employees understand that window cleaning isn’t simply about running a squeegee across a pane. “We scrub and vacuum windows’ tracks. We wipe down frames and...
Frequently Asked Questions
Q: Do you use subcontractors?
A: "We have one subcontractor we sometimes use for water stain removal, but other than that, we use our own employees. Our core personnel are full-time and work year round. If needed, we hire temporary employees for the summer season, but they g...
Q: Do you carry insurance?
A: "Yes. We have a $1 million liability policy, and we carry workers’ compensation for all our employees."
Q: Do you also clean windows on the inside of a property?
A: "Yes. When we’re inside, our employees wear protective booties and keep the interior of your home or business clean. We prefer to clean both inside and out, because that’s the proper way to do it. It doesn’t make sense to cl...
Map
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Industry Info
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When hiring a company to clean your windows, look for one that’s a member of the International Window Cleaners Association (ICWA).
“Membership in the ICWA shows that a company takes its business seriously,” says David Hurwitz, owner of Glass with Class. “Also, look for firms that are trained and certified by the Master Window Cleaners Association of America....
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Findings based on statistically reliable research from 175 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
Business Practices
Current Complaint File
Customer Loyalty
87%
n = 175
Diamond Certified Qualification
Based on 175 customer surveys, we declare
Glass with Class
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 1117
Continuously qualified since July 2007.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Carol M. Verified Customer Name
"That I can just trust them"
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
Glass with Class
5625 State Farm Drive, Suite 7
Rohnert Park, CA 94928
Rohnert Park, CA 94928
(707) 901-7956
(707) 585-2880 fax
(707) 585-2880 fax
DCID7075859951
Office:
Mon - Fri: 9am - 5pm
Service Can Be Scheduled Any Day of the Week
Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale.
David Hurwitz
31
4
Aerial Work Platform Certified
Liability Insurance, Worker's Compensation
1979
Window Cleaning and Scratch Repair, Pressure Washing, Screen Repair and Replacement, Solar Panel Cleaning, Gutter Cleaning, Holiday Lights and Paint Removal, Commercial and Residential, Solar Panel Cleaning
2,000
Residential and Commercial
Survey Responses For
Glass with Class
Glass with Class: based on 175 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Carol M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They come in, and they are quick, but they are also expensive. They are honest, and they do great work."
"That I can just trust them"Addison J. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The workers are very helpful and very respectful of my property. They try and put everything back, and they do a great job."
"Their people, they have all been very nice and friendly. They are always on time."Daniel A. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a great job. They were professional, and they had reasonable rates. They were on time."
"They were on time, they did a professional job, and they had reasonable rates."Diana A. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're good."
"They do a good job, and they are friendly."Donald A. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I've used them and have recommended them to everyone. They were great."
"These guys were the best. They were meticulous and offered a great price."Donna A. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very thorough, and they always do a great job. They are very dependable."
"When I come home, my windows are clean."Gerry B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are reliable, and they do a good job."
"That they are reliable, and they do a good job."Holly Y. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I have been using them for eight years. When they screw things up, they make it right."
"When there is a problem, they take care of it."Jay M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That they are very good at what they do, they are professional and excellent."
"They are very reasonable and very effective."John M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They show up on time, and they do a good job. They are careful and very polite."
"I got what I wanted. It"Karen L. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They did a good job."
"That my windows got cleaned"Norma D. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do a really good job."
"They did a good job, and there was a neat guy who I liked. Although, he doesn't work there anymore."Sheila H. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I thought they were in and out of here. When they left, I didn't find anything in the corners of the windows. Everything was really clean, and their follow-through was great. It was raining when they came, and I didn't have to clean up afterwards. It was no effort."
"They do a really good job on the windows, and they are very pleasant about it. The windows look good. They don't clutter anything, and they go about their work."Victor I. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"That they should call them first, their price is fair, and the quality is good. They are very easy to work with and accommodating as far as scheduling goes."
"When I call, they are very quick to make an accommodating appointment."Warren H. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very tidy and clean about their work. They don't break anything or injure pets."
"I think they are timely, reliable, and knowledgeable. They know how to avoid scratching or damaging anything, since I have skylights."Barbara B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
Bonnie T. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is very punctual, courteous, and he does a great job. I have used him several times. He does a wonderful job for me."
Charlotte D. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their efficiency, they are very superior in comparison to other window washing companies. They are great."
G.H. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were well priced, very fancy, and thorough. They came out rather quickly."
Jerry P. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took their time, they were professional, and they explained things. They explained the maintenance that I could do too. It was very informational. They were good."
June M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came on time, and they did a really good job."
Margaret T. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a very thorough job, and they were very pleasant. I was more than happy."
Mary M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job. They were very thorough."
Pam C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are just extremely proficient at what they do. They do an excellent job."
Robin L. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, easy to work with, and they showed up on time. They were clean and neat. They did a great job."
Suzanne S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they did a good job. They were very pleasant when I made the appointment and when they came out."
Suzanne W. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I used a guy by the name of Manny. He did a good job, and he took care of what he was doing. He took care of the details. He was clearly an experienced guy."
Tommie F. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought the guy was friendly and informative. He went around and discussed all of the details and gave me a quote before anything started. He showed me the repairs that were needed and gave me ideas about how to get it done."
Barbara H. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, neat, and they got the job done quickly."
Caron V. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were neat, and they didn't make a mess. They were here on time, and they finished when they said they would. They did a good job."
Don W. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They cleaned more windows than we asked them to."
Jack H. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional. The windows were clean when they were finished."
Joe W. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They worked very efficiently. It was a very neat job when they were done. They replaced everything that they had moved out of the way."
Mark V. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The guy was nice and really cool. He did the job right."
Michael B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They come and do very good work. I think they are competitively priced. I have been using them since 2006."
Patricia B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have been using them for the past seven years. They clean the windows and the screens very thoroughly. They are in and out very quickly."
Sidney W. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were ready to go to work. They did their work well and rather rapidly. I needed my roof cleaned off, and they were happy to do that as well. I thought their price was amazingly affordable. He makes his own biodiesel and all of his trucks run on that."
Stephanie P. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought their prices were very reasonable. Whenever I called them, they were available the day that I wanted to schedule them. They were really nice guys. They were quick and efficient."
Ted D. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They get to work, and they do a good job."
Joseph F. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was good."
Jane D. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out and did a good job."
Eugune B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work"
Ruth S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that my windows are perfectly clean. David has been doing a great job ever since he has been coming."
C.S.G.S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were easy to talk to, and their prices were okay."
T.R.A.N. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very knowledgeable about the glass and the regulations. They also got here really quickly and put in the glass right away."
John G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism and quality of work"
Carol M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough, nice, and they looked trustworthy."
Deborah F. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice, courteous, and they cleaned up after themselves."
Darrell R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time, worked consistently, and they were okay to have in my house."
Mr. L. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"David was very pleasant and professional. The workers conducted themselves in a professional manner. They did a great job cleaning everything including the screens and the window tracks."
William B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought they were careful, and they did a good job."
Susan M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did an excellent job. They were congenial and very friendly. The next time I need a window cleaning, that's who I will call."
Joyce S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were fast, efficient, and hardworking."
John M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Attention to detail"
William M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough, prompt, and they did an excellent job."
Michelle K. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They went above and beyond. They took care of other things as well."
Jackie N. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We're happy with their service."
Carrie M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do."
S.M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, courteous, on time, and professional."
Christy R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were honest, quick, and their prices were reasonable."
Robert M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick and efficient."
Marc M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient and did a good job."
John R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job and got here when they were supposed to."
Janet G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Only one guy came to do the job, but he did a very good job. He was very organized and did a good job of dodging all the patio furniture in the backyard."
Robert G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their work was excellent, and they were pleasant to deal with."
Pamela R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're punctual, professional, and they stand by their product. They're good."
Joe G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick, and it was a fantastic job. "
Charmain Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They arrived on time."
Janis K. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came in and did a great job."
Penny C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Perfection, they were very efficient and quick. "
Martha K. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional, and they seemed to care about the customer. They give their best and want you to be satisfied."
C.J. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were timely and efficient."
Marguerite L. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick and extremely efficient."
Nannette M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We liked the guy that came out to do it. He he did a great job and had excellent customer service. We want to have him come out and do it again."
Janet G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their promptness and quality of their work"
S.R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
June C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were clean and fast."
Sharon M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very conscientious, respectful, and they did a good job."
Susan Z. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a great job. They were friendly and quick."
Kate T. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and answered all my questions."
Bonnie T. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did a very thorough job, and he was congenial."
John L. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was very pleased with their service."
Margaret F. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very energetic. They climbed up on the roof to remove the sunroof and clean it. They went above and beyond what was required."
Joanna B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They showed up on time and cleaned up after themselves."
Laurie M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very flexible with my special situations. They took care of the landscaping. They were also very thorough and pleasant to work with."
A.B.M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are always there when they say they will be."
Cheryl P. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are responsive, and they listen to what I want and do it. They have a variety of services. They are knowledgeable, and they can be trusted to get the job done without supervision."
"David is very accommodating. They always get me in at the last minute. He gives me the estimate ahead of time so there are no surprises. They are very professional, straightforward, and flexible with their invoicing and billing process."Darryl Y. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do a very good and efficient job."
"The people do a very thorough job."Gerald B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would recommend them."
"They show up, do their work, and leave."Pam C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Excellent service, and they did a really good job."
"Excellent service, and they did a really good job. I liked the employees who went the extra mile, like the owner."Sara O. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think they do a great service at a good price."
"I think the quality of their work"Christann G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are prompt, careful while in the house, and they follow up on the work that needs to be done. If you aren't satisfied, they will come right back and take care of it."
Jean S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are on time, efficient, and they clean everything. They do a good job of cleaning the cobwebbs and the glass. Their men are polite."
Jerry R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"This was the second time that I had them come out. They did an excellent job the first time, so I called them back again. They did a nice job the second time too."
Margaret S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are professional, friendly, and they get things done in a timely manner. They clean the windows well and they do what they say they are going to do. They do a good job."
H.C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a really good job."
Heather P. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"It seemed like the first year was really inexpensive and reasonable. They were really quick and good. I didn't have to do anything. They knew their stuff. My windows are four stories up, but they were still able to clean them."
Maxine A. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, they did exactly what I wanted, and their crew was very professional."
Patricia B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did it quickly. I was surprised that it didn't take long. They were very neat."
Robert F. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job. He was very polite."
Tom L. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick response"
William M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they do a good job on the windows and the tracks. They clean the screens too. They are always on time and very dependable. I have used them quite a few times, and they always do a good job."
Marion S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, and they cleaned up after themselves."
Margaret S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The boys had a great attitude. They cleaned well and took off their shoes when they came in."
Maryann C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to clean my high windows."
Michael M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were really careful to keep the house clean while they were working."
S.J.V.I. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work is good."
Tina C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows were clean."
Eugene K. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt and came quickly."
Denise K. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do in the time allotted."
Joan R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows were nice and clean. They did a great job after we had a remodel."
Tim G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional. They did a good job and they were neat."
Norbert R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job."
Bruce B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time and did a good job."
C.D. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"There was no hassle."
Julie C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the job quickly."
Kira M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The windows were cleaned."
A.T. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were efficient."
Barbara H. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Their work is good, and their clean-up is excellent."
"Their work, and that they didn't leave a mess behind"Joanne J. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think the pricing has been fair. The different men who have come out have always been very pleasant."
"One thing that was nice was that they pointed out that my window was losing its seal, so I was able to have it taken care of. Otherwise, I would never have known."Mark P. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job. "
Gary G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They had a certain way of cleaning, so that it lasted a while after the cleaning. Overall, I was pleased."
John R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were clean and professional. They responded quickly, and they got back to me quickly."
Patricia K. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
Lois C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Clean windows"
Eilene B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on budget and prompt. They did a good job of cleaning up after themselves."
Roberta F. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what they said they would do, and they were on time."
Christan G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very accommodating. If you inform them that they missed a spot, they will take care of it."
John T. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job."
Lynn R. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were in and out quickly."
Gisela K. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very good about keeping the drapes clean and cleaning the corners, which I am very fussy about."
Donna M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was able to get a hold of the owner easily."
Kat S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was quick and did a good job cleaning the windows."
Rose C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Reliability"
Mary Z. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were on time, they answered all my questions, and they pointed out the difficult spots in the process."
Michael S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick."
C.A. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were here when they were supposed to be and did a good job."
Mr. F. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were here on time and did a good job."
B.R.M.C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very professional."
T.A.G. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are nice."
Dan S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They cleaned the windows very well, and they were friendly."
H.B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They sent out the same person that knew all the idiosyncrasies of my house."
S.O.C. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were quick."
Paula B. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are fast."
Ronald W. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They were on time and prompt. They went about their business and did what they were supposed to do."
Regina L. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have been receiving good service from them for years."
Roger M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very relaxed, professional, and they took everything in stride."
Margaret T. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"The people on the phone were very nice and pleasant."
Rita K. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked the Hispanic guy who came. He did a great job. He went all the way up on a ladder to clean a skylight and asked me if everything was satisfactory when they were done. "
Vicki N. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were professional, neat, and they did a good job."
Sandra L. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They had a great attitude and were very nice."
Gale S. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I would recommend them."
"I like the job that Burton does. He does a superb job. Burton is a '10'."Brenda H. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They were very polite and friendly."
Lou R. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"The owner was very helpful. Most of things that their worker did was up to standard."
Renee B. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"I liked their customer service. They had very positive attitudes, and they were very pleasant."
Rosemary Y. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"I really liked the gentleman I scheduled the appointment with. He was polite, friendly, courteous, and professional."
Denise G. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They were pretty quick. They also stuck with the price and showed up on time."
James M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt secure to leave my home when they were here."
Janet L. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"I thought the owner was personable and prompt as he returned my call quickly."
Sharon M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were prompt, and the windows were clean."
Chuck S. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"The windows they actually cleaned were very clean."
Owen W. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Nothing"
"They did a satisfactory job."Caleb M. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:
"Not to use them"
"Nothing"John M. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They did a good job cleaning the windows."
Robert D. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They were prompt."
Sharon W. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They came out promptly."
Susan M. Verified Glass with Class Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The work was fine."
Jean C. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They were prompt and got the job done."
Peggy B. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"Normally, the job is done quickly, and the screens are put back in place."
Ann T. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They showed up on time."
Nancy M. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"The price was reasonable."
M.R. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They clean the tracks on the sliding glass doors. They are usually on time when they come."
Ronald N. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They came out to our house."
Carla G. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"They kept their appointments."
William T. Verified Glass with Class Customer Name
Q1:
Q2:No
Q3 & Q4:"The windows are clean."
