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Gentec Services, Inc. provides residential and commercial clients with one-stop electrical services, air conditioning and heating service/repair, maintenance agreements, and system replacements. The company’s electrical services include troubleshooting, new circuits, ceiling fans, panel upgrades, A/V, security cameras, data wiring, access control and electric vehicle (EV) charging station installations. “We offer a rare combination of technical expertise, craftsmanship and dedication to customer satisfaction,” says president and founder Joe Scerbo.
Mr. Scerbo and his employees have more than 35 years of combined electrical and HVAC experience, and they specialize in serving residential and commercial clients, property managers, and HOAs. Additionally, Gentec Services has a construction division that focuses on commercial design/build projects.
Mr. Scerbo says Gentec Services’ core principle is “Connecting Technologies Together.” Its electrical technicians are uniformed and background checked. Each technician attends more than 100 hours of technical and customer service training every year, so clients can feel at ease with their expertise.
“We strive to exceed our customers’ expectations, from a friendly person answering our phones to on-time, uniformed service professionals. It’s truly a pleasure getting to know our customers; we realize we’re only successful when they’re satisfied. In many companies, customer service is secondary to profits. But since day one at Gentec, it’s always been about doing what’s right, even if it costs us more.”
Serving all of Contra Costa and Alameda Counties, including Richmond, Antioch, Pittsburg, Walnut Creek, Berkeley, Fremont, Hayward and Oakland.
Repair & Service
Air Conditioning & Heating Installation
Ducting & Sheet Metal
CAT-5 - Telephone
Troubleshooting & Repair
Hot Tub Circuits
Commercial Remodels & Additions
EV Charging Stations
When searching for an electrical contractor, follow the credo, “Let the buyer beware.”
So says Joe Scerbo, owner of Gentec Services, Inc. in Livermore. “Do your due diligence,” he says. “Be sure to look at the contractor’s license and insurance certificates. And check references. Don’t just take their...
"I would tell a friend that they're fairly priced and that they know what they're doing. ""I liked their prompt service and the fact that, because it's a preschool, they cleaned up everything and kept the kids' safety in mind while working. "
"They are very professional and their pricing is fair. Nick Hooper is awesome and very professional. His technical expertise is off the chart.""I would say their workmanship and professionalism"
"I'm so pleased with their work. ""They finished the work in the estimated time. "
"We had a very minor problem that they came out for, which they fixed, and then charged us the minimal amount. I'm glad they were honest about what the problem was.""I liked their honesty."
"They stuck to their estimate, they arrived on time, and they cleaned up their work area.""I didn't have to call them back to do it again."
"They're good, and they did what they were supposed to do. They came over, and they found and fixed the short. It took them awhile, but I have no complaints. ""They did what they were supposed to do, and they were good."
"They were very honest and thorough.""They were prompt, and they didn't try to overwhelm me."
"They are knowledgeable, and their pricing is fair and reasonable.""They involved me during the entire project. I felt very confident because of their direct communication and honesty. "
"I always think they are the best, although, they are a little expensive.""They are very competent, and the guys they send out are very professional."
"I would tell them that they're very courteous and that they did a job well done. ""I liked that they were courteous and on time. "
"They did a great job.""They were on time, did what they said they were going to do, and completed the job by the deadline."
"They were very professional and very upfront.""They delivered on what they said."
"I am completely satisfied. I would recommend them.""They are very efficient."
"They are reliable and thorough.""They are reliable and thorough."
"The same guy, Al has come out to our place several times. He's been really good every time. He takes pictures of the problems, so that we can see exactly what needs repairing. He explains what's going on to us, which is really helpful. Al is just really good at fixing things. We love him to pieces.""My wife thinks that the most important thing is to show up on time, and Al always calls ahead. She also appreciates how neat he keeps everything. I like that he explains what he's doing, and he does it right. "
"They are very responsive, they know what they are doing, and they're friendly.""They came out when they promised and they got the job done."
"They're very reliable, efficient, polite, and knowledgeable. I was so pleased with them.""I liked that they were so knowledgeable. I think they do a great job."
"They came when they said they would, helped me solve some problems that were out of the ordinary, with no complaints, and without any extra charge. They wore booties to be careful about keeping things clean in our home. I was very happy with them.""I liked that the technician was friendly, personable, and did what we needed exactly. I was very satisfied."
"They were very personable, with great customer service. Specifically, we really enjoyed working with the gentleman who came to do the work.""We liked that the person we worked with was really knowledgeable and he took the time to explain everything he was doing to us. We thought he was fantastic."
"They did a good job. They solved the problem.""I like that they were on time, they found what the root of the problem was, and they're friendly."