Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
January 2006
We declare that GENTEC Electrical Services HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #809
(925) 373-1682
1368 Pegan Commons
Livermore, CA 94550

In business since 2003 Gentec Electrical Services offers a rare combination of technical expertise, craftsmanship and dedication to customer satisfaction. Joe Scerbo, President and founder has taken his 20 years of electrical experience, college and life lessons and developed a company dedicated to its customers as well as its employees. Gentec Electrical Services is your one stop shop for all things electrical and beyond. With over 35 years of combined experience, they can service from the smallest job to medium and large complex jobs.

Gentec Electrical Services is known for their ability to connect all the pieces of your home/place of business, together as one. From electrical, lighting, audio, video, security cameras, computer networks and energy management services, they have the core competency plus the customer satisfaction, and they guarantee it.

Your Gentec technician is clean cut, uniformed, background checked and CA State Certified. Each technician attends over 100 hours of technical and customer service training every year. Let them put it to work for you!

Owner Philosophy

"Gentec is in the service business. We strive to exceed our customers' expectations, from a friendly person answering our phones to on time, uniformed service professionals. It truly is a pleasure getting to know our customers and realize we are only successful when the customer is satisfied, no matter what. In many companies, customer service is secondary to profits. But since day one at Gentec, it's always been about doing what's right, even if it costs us more."

Energy Consultants
LCD & Plasma Installations
Security Lighting
Lighting Retrofits
PG&E Rebate Administrator
Panel Replacements
Cable TV & Network Wiring
Trouble Shooting & Repair
Recessed Lighting
Hot Tub Circuits
Whole House, Attic, & Ceiling Fans
Home Theater Sales & Installations
Security Cameras & Access Control
Commercial Remodels & Additions

Serving Contra Costa County
Findings based on statistically reliable research from 164 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
90%
n = 164

Diamond Certified Qualification

Based on 164 customer surveys, we declare
GENTEC Electrical Services
has passed all rating steps and has earned
The Diamond Certified Award
No. 809
Continuously qualified since January 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They are prompt and competent."

–A.V.S.H.

"They were a good company. They were prompt."

–D.C.F.A.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

GENTEC Electrical Services
1368 Pegan Commons
Livermore, CA 94550
(925) 373-1682

Mon - Fri: 7am - 5:30pm
Sat: Available by Appointment Only

Serving Contra Costa County
783310
Liability Insurance, Worker's Compensation
LUTRON Lighting Certified
Joe Scerbo, Local Business Owner