Gene's Auto Repair

Gene's Auto Repair: Average 9 out of 10 based on 150 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Annamaria M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are dependable."

"They were dependable and fairly priced."

Arthur F. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are willing to work on my 30 year old truck that no one else will work on."

"It is relatively convenient, and the staff is nice."

Daniel R. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very knowledgeable, thorough, and they are in the interest of the customer."

"They are informative, and they want to help you with whatever problem you have."

Ernie T. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very complimentary, quick, pleasant, and they met the quote."

"They just have friendly service."

Faye M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest."

"They are always prompt and on schedule."

Gary S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are trustworthy, they care about their customers, and they will bend over backwards to work things out."

"They are flexible."

Grace A. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I trust her. She is knowledgeable, and she knows what she is doing."

"They know what they are doing. They get the parts that they need quickly, and they are knowledgeable."

Jayson B. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do a very good job."

"They are nice."

Judy S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are friendly, have reasonable prices, and get the work done on time."

"I really like Tracy and the whole staff."

Judy S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think the most important thing is they are totally honest, which is unusual sometimes. I think the nice thing about Gene's is that you can trust them to tell the truth."

"I think the one thing is that I can trust them, and if something is wrong with my car or my truck, they will fix it."

Maryann B. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest and fair."

"There was an issue with my car, and they helped me through the process."

Roberto B. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very honest, and they don't cut corners. They will tell you what is really wrong with it, and they will give you a price before they work on the car."

"They are local, and I like to shop locally. They informed me about any changes, and they sent me a card afterwards saying they appreciated my business."

Sherry G. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were polite, efficient, and they did good work. They are all around good people. I like going there, and the service is great."

"They got right on it. I don't go back very often because it is done right the first time."

Virger S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"She is very fair, dependable, and the prices are right."

"I liked her service, her personality, and the quality of her work."

Wayne H. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Go there because it is the best place ever."

"They were very concerned about what I needed."

Carrie B. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They keep their appointments, and they tell you when they will be done, and they finish on time. Also, I like that they email service recommendations. They email communications if your car is due for a tune-up or an oil change."

Clemente G. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They helped with all of the paperwork, and they did their best."

Eduardo P. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workmanship, I liked how they repaired my car."

John D. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their willingness and their attitude with making sure that I was satisfied"

Mac S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to get a hold of, and they were willing to work with me on my budget. I was pretty happy with the service."

Matthew S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were upfront, and they told me what I needed to know ahead of time. They got the job done for less than what I estimated."

Max G. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their personality and their warmth, they know me and my car when I go there."

Nancy R. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very informative and quick when getting back to us. The job was good. We had no problems."

Nathaniel G. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They corrected the problem. They took care of the lines that were flooded."

Rob M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very pleasant, and they explained everything well."

Robert R. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest. I liked their staff."

Stephanie A. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workers were very nice and so was the lady who helped me. She always kept in contact with me, letting me know what was going on with my service. Also, she had good customer service skills as far as talking and communicating."

Veronica S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their efficiency and honesty, they were able to diagnose and fix my vehicle right away. "

A.B. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were nice and informative."

Alan D. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service is outstanding. The way they do things is great."

Alejandrina C. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've been to lot of shops, and they are the best. "

A.V. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that the person explained everything. "

A.V.F.P. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and kept on top of everything. They didn't leave me waiting."

Andy G. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they were honest and reasonable. Everyone was personable and professional."

Archie L. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They offer a great service, and they have reasonable prices."

Barry C. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The clarity of information, responsiveness, and they're very helpful."

Barry M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They return calls, and they are honest. When they tell you something, they follow through with it. The customer service is great. If anything goes wrong with our cars, we take them there. "

Ben L. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The way they treat me"

Brian A. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, Tracy is a nice and honest lady."

Carol S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem very professional and honest."

Carrie B. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very customer orientated and pleasant to work with."

D.R. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The customer service"

Damariye S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly. They did a good job quickly. Their quality of service was really good."

Daniel B. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job, and they treated me really well."

Danny L. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service and performance, everything was great. The office was clean, and the people were very professional."

Darrell H. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really efficient. I thought they dealt with my car repair very professionally."

Dionne M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything in a timely manner."

Donald S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They completed the job in a timely fashion."

Donna S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did it right."

Donna W. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Tracy was great. She helped me a lot. "

Eric G. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done quickly, and they solved my problem."

Eric V. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very honest."

FilIcia D. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I thought Tracy was wonderful."

Gena S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Overall, they have great customer service. I really like going there. They go above and beyond my expectations. If they can't figure something out, they refer you to someone who can. What can I say, they are just great."

Nicole P. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service and professionalism is top notch."

Harold M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service"

James P. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were honest, and they got the job done on time."

Janice R. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Tracy is very knowledgeable and straightforward. She gives good advice."

Jeff C. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like Tracy a lot. She's very personable. I like how honest they are, and they do good work."

Jeff M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was good."

Jessica N. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're just great. I think they do great work. I've never had to take anything back to have it re-done. I like that it is owned by a woman."

Jesus O. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service is good. "

Jimmie J. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service and promptness"

Joseph V. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional when they fixed my radiator."

K.Y. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their personal attention. Tracy does a great job."

Ken K. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough and friendly. They went out of their way to ensure that I was satisfied."

Kimberly D. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very courteous and conscientious people. I like their follow-up phone calls.I think they do a great job. "

Larry J. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, I think the world of them. They take a load off my back. I know that we will be taken care of every time we go there."

Laurie K. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are fast, responsive, and efficient in their work."

L.Z. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job."

Marion C. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're trustworthy, and they do good work."

Mike G. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The overall service, and the people are nice."

Miranda W. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The friendliness of the people, and the service was wonderful. They were not condescending to me at all."

Neil S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The are efficient and friendly."

Rebecca S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very helpful. They take me in right away. They make sure my car runs good, and they ask me follow-up questions after they are done."

Renee M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice."

Richard C. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I live really close by, so they are very convenient for me. Their guys do good work."

Romeo P. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem to know what they are doing. Their customer service is excellent."

Ronald M. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice. They kept me informed about what was going on. I have recommended them to others. They were professional."

Kelly R. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Tracy is wonderful. She jumps right to the job."

Sheree O. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had a good attitude, and they did it right the first time. "

Sonya W. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really personable."

Sue B. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like how they explain what they are going to do in advance. If something changes, they always tell me what it will cost, before they start the job. They go over the bill with me. I feel Tracy is very honest. I highly recommend them to all of my friends. She called a taxi service for me when I left my car there overnight. It's service like that, which goes beyond my expectations for an auto repair shop."

Sybil S. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work is good."

Sylvia N. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very personable, and they took care of business."

Terry N. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their customer service, and the way they fixed my car."

Theodore Q. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, polite, and knowledgeable."

Thomas P. Verified Gene's Auto Repair Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledge and have a high degree of technical know-how. They are very courteous, and their overall management of the shop is great."

Chris G. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were efficient and pretty quick in letting me know what my problem was."

"Their staff was really friendly."

Eli L. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very timely."

"I liked it because it did not take a long time, and they were very friendly."

Randy R. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I thought they were fair."

"Nice and friendly service"

Talwinder S. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I recommend them."

"They do the work on time, and I am satisfied with the work."

Arthur J. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job, and they were courteous."

David B. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their personal touch, they paid attention to details and made sure everything was right before I picked up the vehicle. I thought it was a pretty good operation."

Guadalupe G. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have good customer service. They explain what needs to be done. It is a good service. They are really upfront with pricing and things that are necessary."

Abraham L. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They give perfect customer service."

Alex L. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very straightforward and honest. "

Alexander C. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are honest and friendly."

Barbara T. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their Internet reminders. They are very friendly and easygoing, no stress. "

Barbara B. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They completed the job without hassle. "

C.H. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Tracy is fabulous. Their quality of work is good as well."

Craig M. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem to take an interest in their customers' needs. I go there for everything. "

Daryl Q. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very attentive to their customers' needs."

George C. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem honest."

Johnny M. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very kind and professional. They provide a great service to their customers."

Lary P. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I use them all the time. They always do a great job. "

Lawrence S. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have good customer service."

Leonard M. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very honest and upfront. They helped me facilitate my rebate from the government."

Dino M. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their honesty."

Robert F. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and honest. They understand the problems that occur with the cars they service."

Sherry G. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. They were great."

Susan R. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive to my needs. They offered a good service."

Thomas M. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very cordial and caring. They do good work. They send me e-mails to keep me updated on stuff."

Vallejo S. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're local."

Will W. Verified Gene's Auto Repair Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have very good customer service. They are friendly and going there feels like home."

Christopher M. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are reasonable."

"They are friendly."

Foster P. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I think they are reliable."

"They are always available, and they are courteous."

Mary J. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I feel confident going there and explaining what is wrong with my car because I know they listen to me."

"They are very friendly, helpful, and accommodating. They gave me a ride to work when I didn't have a ride."

Archie J. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I assumed that they were telling me the truth about what was wrong with my car."

Grace M. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable. Also, the ladies in the front office were really helpful. I had special needs. They were very helpful. "

Michael D. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their explanation of what needed to be done."

Paulette E. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They handled their business professionally."

R.F. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a pretty good job. "

Alfredo R. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are honest and straightforward."

Annie L. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly."

Christian P. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Customer service"

Connie L. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're very knowledgeable, and they charge by the hour."

David J. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're courteous, helpful, and knowledgeable."

Ferdinand D. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are close to my house."

Francis V. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got the job done quickly."

James G. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Patrick W. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do good work. Tracy is helpful. Other places are not as helpful as they are."

Richard B. Verified Gene's Auto Repair Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked how friendly the owners were. I thought their workmanship was good."

Ernest S. Verified Gene's Auto Repair Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"It was okay."

"Everything was okay. I was satisfied with the service."

Marlon C. Verified Gene's Auto Repair Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They have good customer service."

"They follow up and ask about other things besides what I asked them to fix."

Nelson R. Verified Gene's Auto Repair Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Prompt service, and they did quality repairs."

Earnest S. Verified Gene's Auto Repair Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was good."

Iesha C. Verified Gene's Auto Repair Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were close by."

John S. Verified Gene's Auto Repair Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They smogged my car. It was a simple project. They did the job. "

Rita C. Verified Gene's Auto Repair Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They seemed very concerned about their customers, and they were very helpful."

Sheryl G. Verified Gene's Auto Repair Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The personal service there is great. They know me when I call."

C.P. Verified Gene's Auto Repair Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Their location was convenient."

Nanette D. Verified Gene's Auto Repair Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They had a professional front office staff who were very nice and courteous."

Robert R. Verified Gene's Auto Repair Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The quality of their work is fine."

Alex W. Verified Gene's Auto Repair Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:

"My husband felt like he was not as taken care of as he was in the past, and he doesn't want to give her a chance anymore. I don't believe she is a bad person, and it is up to the consumer to make the decision. We were taken care of in the past, and it is harder for us to do business with her now. They used to be pleasant and polite, but I don't feel close to her anymore."

"She was really involved in the city of Vallejo for vendors and businesses, although maybe she is not as involved anymore. She did good work and didn't put out a bad product. She always did good work."

Anthony G. Verified Gene's Auto Repair Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They are very friendly. "

Debbie I. Verified Gene's Auto Repair Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing"

Frederick D. Verified Gene's Auto Repair Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing"

James G. Verified Gene's Auto Repair Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing"

Robin G. Verified Gene's Auto Repair Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Tracy helped me with the rebate, which I liked. "

Gene's Auto Repair

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Gene's Auto Repair