Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
May 2008
We declare that Gene's Auto Repair HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1336
(707) 341-6927
37 Tennessee Street
Vallejo, CA 94590

Tracy Renee, President of Gene’s Auto Repair, started her career working in dealerships and wholesale automotive environments. She saw a need for quality auto repair with exceptional customer service. From that vision, Gene’s Auto Repair was born.

As leaders in the independent automotive industry, Gene’s Auto Repair’s 9,000 square foot facility is licensed with the Bureau of Automotive Repair in four areas.

Gene’s Auto Repair has been providing outstanding automotive service with exceptional customer service since 1994, specializing in both foreign and domestic vehicles. Its no-nonsense approach to automotive service and repair has made them a preferred facility for Vallejo motorists. Through the use of ASE Certified and Smog Certified Technicians and some of the best equipment available, it’s become one of the premier facilities for mechanical and smog service in California. With more than 125 years of combined automotive experience, you can count on the company to perform virtually any automotive service, from the most basic to the most challenging, with equal skill and attention to detail. If a job is big or small, Gene’s Auto Repair is the facility for all your automotive needs!

Company Philosophy

“Our Team’s #1 priority is our customers. It’s very important for us to always focus on the customers’ needs and provide excellent service. We work to build relationships. Continuing to educate ourselves and advancing our knowledge to further serve our customers into the future is a must. Without our customers, we wouldn’t be in business. Customers are our business!”

Serving Solano County

Brake Systems/ABS
Electrical/Electronic Systems
Engine: Diagnostics & Repair
Clutches/Transmission
30-60-90K Maintenance
Heating and Air Conditioning
Smog Check - Testing & Repairs
Cooling Systems
Axle/Differential

Map

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Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
94%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Gene's Auto Repair
has passed all rating steps and has earned
The Diamond Certified Award
No. 1336
Continuously qualified since May 2008.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They are honest and straightforward."

–Alfredo R.

"They are very friendly."

–Annie L.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Gene's Auto Repair
37 Tennessee Street
Vallejo, CA 94590
(707) 341-6927
(707) 645-1900 fax
DCID7076421900

Mon-Fri: 8am - 5pm

Serving Solano County

AAA Approved Facility, ASE Certified Technicians, Certified Brake Station and Lamp Station, Certified Licensed Smog Check Station, Gold Shield Station
221576
Liability Insurance, Worker's Compensation
ASA Member, ASCCA Member
Tracy Renee, President
18 Months/18K Parts and Labor
90 Day Same as Cash