General Roofing Company

General Roofing Company: Average 8.9 out of 10 based on 236 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

A. T. Z. C. C. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dependable."

Neville A. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything was completed according to my instructions; I didn't have to get on anybody. They were here on time and finished on time."

Mr. A. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are a company of their word, they're on time and they do good work."

Cal A. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up their mess before they left."

Al A. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Persistence."

Mrs. B. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The type of roof that I was going to get, even though their price was quite a bit higher than the other roofers that came over, I chose them anyway. I guess I liked the people better."

Roanne B. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Did an outstanding job."

Rick C. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did such a great job, fast, fun to see 7 guys on my roof at the same time, they did things to our roof that had never been done before that helped. They were most responsive when we found one piece that was left incomplete."

Paul D. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Fair, efficient, prompt."

George D. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"No I can't remember, it was too long ago."

David F. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt, they stand behind their work."

Leslie G. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Honest, that's the main thing, not real corporate, sort of gives you that small town feeling."

Phil H. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Overall very pleasant, good work and very quick."

Linda H. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quote, their attitude and the quality of the work."

Catherine J. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work, experience of their people."

Barry K. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professional, reliable and there wasn't any loose ends."

Paul L. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think they deserve a 10, the did the job, and are responsive when you have any questions."

Bill M. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Used them both for personal use and for business use."

@ M. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very professional, they do well for us, anytime we call them."

Suzanne M. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their work is meticulous."

Harry N. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're the experts."

Darlene S. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professional, reliable and efficient."

Mike T. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stuck to their estimate."

Lloyd W. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Overall, they're the best there is."

Sego U. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job fast. The roof looks good and the work was very high quality."

Felicia B. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the representative who came out. He explained everything and he seemed very honest and knowledgeable."

Dave G. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a really good job with everything. They are very professional."

Marian D. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient, they worked hard, and didn't take breaks. They also found a leak in another area that I didn't know about and fixed that too."

Shannon G. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were wonderful. They were on time, professional, and courteous. They did a great job. They explained what they were doing and they were responsive to my questions and phone calls."

Judy M. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their attitude. They explained exactly how it was going to be done and how the entire process worked. They got out here and knocked it out in about 8 or 9 hours. I'm not kidding. They did a great job on the clean-up when they were done and just really held up their end of the agreement."

Joyce H. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything as agreed."

Carl R. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would give them an '11' if I could. They were very punctual and they cleaned up. You never even knew they were there."

Steve M. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workmanship, and they cleaned up well. They did a fantastic job considering they did it in the winter between rainstorms."

Robert H. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough and my husband liked their attitude."

Barbara C. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were so considerate, on time, and they cleaned up. Everything went so smoothly. It looks beautiful now."

Susan L. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and polite. I thought they did a good repair job."

Eilene T. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were the only ones who would take on our difficult job. I liked that they didn't interrupt my house. They didn't bother the occupants. They were clean and professional. They cleaned up after themselves and they showed up when they said they would. They were all those things that I love."

Elizabeth D. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and quick. I was pretty happy with them."

Holly B. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professionalism, price, and quality of work, I liked their bidding process. They were respectful of our property. We had some issues, but they came right back. It was easy to work with them."

Hugh W. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do and they did it extremely well. They answered my questions. For the most part, they finished on time. They communicated things well. I always knew how things were going."

John M. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"My roof doesn't leak. When they came back and checked some things out, they did a really close inspection and found that my windows were leaking, not my roof. They charged me for this, but that was beyond what they had scheduled to do for the roof, which impressed me. The clean-up was generally good."

Lawsol I. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very punctual, and they kept their promises."

Linda P. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do and they did it well."

Lois C. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"His workmen were polite and considerate. Anything we thought of, they moved on right away. We know other people who have used his services. They thought he was good too. We thought he was a good guy. He paid attention. We would recommend him. The owner knows his business. He doesn't misrepresent the company. You get an honest, quality job."

Loyal S. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their cleanliness, there wasn't a speck of paper or anything after they were done. The guys were very courteous."

Michelle R. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, and they are a family oriented business. They were very flexible, very nice on the phone, and their staff was very friendly. I had a great experience with them. My husband was required to be in the hospital when we were supposed to start. They were very understanding about the delay. When we talked to them after he got out, they asked about him and how he was doing."

Monique C. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out quickly, their price was very fair, and they did great work. They also showed us the repairs as they were going along. We were very happy with their work."

Robert G. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They had great personalities. They were very thorough."

Robert H. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing. They are well run and customer oriented. They are a great company."

Robert N. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was the quick response. We had a roofing problem and they came out the next day during the rainy season."

Sandra B. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I looked for them using Diamond Certified. They were great from beginning to end. I had no problems with them."

Julie L. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were neat and they did a good job. My roof looks really nice."

Tok T. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have referred them to other people. They were on time and they showed up when they said they would. They made any changes necessary. If there was a miscommunication, they corrected it as soon as they could. They were great and we liked them. We will use them again."

Winnie L. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were a very good company. They did a good job and they have good workmanship."

Mike C. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality of their work. Also, there wasn't any hassles for money."

Jim P. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt about getting the bid out fast and doing the work."

A. A.. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept their word. They were prompt and professional, extremely reliable. They kept to the schedule."

Sharon A. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I was impressed with their timeliness, efficiency and overall quality of work."

Peter B. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They listen to the customer and Mike Cobb and Mike Wakerling are great. They are just really good all the way around."

Susanna G. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They brought in enough men for the job."

Les H. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the quality and the speed."

Brad J. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The workers were really nice, the estimator was good, Mike Cobb did a great job and was honest, the service was good, the roof looks great and they put it up quickly."

Mrs. B. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and cleaned up after."

Harvey B. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"very clean and careful cleaned up at end of day."

Janet C. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they did the job in one day."

Arthur E. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're personable; they stay on top of their crews and treat them well; they show up on time; good office help; they're knowledgeable; the price is money's worth."

Brad J. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They provided great service and they have a great crew."

Lean L. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I only used them once, but they were on time everyday and finished the job when they said they would."

Beatrice P. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Mike was a great salesman and the crew was great. They worked hard and cleaned up everyday.."

Lawrence S. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and gave us good advice."

Bob S. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed the problem we had and more."

Paul V. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their office personnel response-time is great, I like their staff, their intelligent, nice, fun and don't mess around."

Mary Y. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the fine craftsmanship."

Jeff M. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Mike Cobb was very personable when he came to my house, and showed real interest in my getting business. In fact I paid more than lowest bidder just to go with them because Mike was so nice and so helpful."

Eddie J. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their work ethic."

Terry K. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fulfilled the contract. Good service and friendly attitude."

Jerome S. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Promptness."

Chuck T. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and did a good job."

Mitchell T. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are excellent contractors and we appreciate them."

Leslie G. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness."

Jennifer N. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt and friendly service."

Tom E. Verified General Roofing Company Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the work as agreed."

Dottie A. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with and patient with us."

Steven B. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive, took care of any problems that occurred."

Lydia B. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The price was within the range we were looking for."

Terry B. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what we signed up for and did it well."

Mary B. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a clean job and a good job."

Phyllis B. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The job is fine, it worked, they cleaned up after, efficient, I've used them for 3 other jobs as well."

Rick C. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're local, convenient."

Edward C. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did exactly what we asked for."

Yvonne C. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were great! Very nice job, courteous people."

Brian D. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick."

Neil D. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Responsive to any questions we had."

Gherin E. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Efficient, prompt."

Anthony E. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"No guess work, they looked at it, gave me a quote, completed the work in the time they said they would."

Claudette F. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The roof still looks good, hasn't had any leaks."

Allison G. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up on time, did the work very nicely and that's how they left it, very nicely."

Richard H. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Too long ago to mention."

Douglas I. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're one of the better roofing companies around."

Millicent J. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're a well known company."

Jay J. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their years of experience and knowledge."

Diane K. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The one to one service."

Emile K. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very well organized, communicate well."

Sally L. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The office people are very nice and the guys who came out just did what they had to."

Mr. L. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were on time, nice work, nice people."

Andrew L. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Good company, nice people, great job."

George M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest with us, finished the work on time which is very important."

Scott M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They told me what to expect, they didn't insist on something I didn't want."

Mrs. M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came all the way out here, I don't live in Oakland."

Ariel M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Honest, on time and they did fine."

R. M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Use a number of contractors for a number of different properties, they did the best work for our Oakland accounts."

Jane M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I think we made out well by choosing them."

Teresa M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Efficient and responsive."

Wendy M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professional and on time."

Diane N. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I guess their promptness and they are very efficient."

Joan O. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Honest, quick."

Michael O. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They brought enough people to complete the job in 2 days."

Mechanical P. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Professional, they know their work and we're happy."

Laura P. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought they were honest, they didn't make the project drag on."

Apartments P. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I didn't call them myself, the owner did. But I was here when they did the work and I must say they finished in 2 days and didn't leave a mess behind for us to deal with."

Michelle R. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Understood our requirements, prompt."

Jennifer S. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I really like the people, very nice and seemed honest enough."

Robert S. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Efficient."

Barbara S. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were recommended to us and we were just thoroughly pleased."

Properties S. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're professionals. Quality work. Our customers are happy."

Robert T. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"That was for a house we sold. They were pretty good, fast."

Mrs. T. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're a reputable company."

Earl V. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Honest, efficient."

Joe W. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their flexibility."

Ann W. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"My husband hired them, but I was here when they did the roof and appreciated the fact that they cleaned everything up when they were done."

Katherine J. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had a leak, so they came out and fixed it. They also took care of things that weren't even part of the deal without even charging me for it."

John T. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came out and gave me a good estimate and stuck to it. They did the work on schedule and took the time to clean up after themselves."

Jackie D. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did some roof repairs for me. I thought they did a good job. They worked fast and I haven't had any problems since."

Mike T. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The crew leader was very attentive. He answered all of my questions. They were flexible and worked well with my general contractor, which was helpful to me in getting the job done. The quality of the work was good. The folks in the office were attentive. The estimator was very informative and gave me information to help me make decisions."

Chuck T. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came on time, the product was very good, and they did a good job."

Pine C. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job from the get go. They were responsive when there were some issues with the skylights being off center. The owner came out the next day and fixed them quickly. I had a good experience with them."

Bayani I. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I was satisfied with the materials and the people that they sent over. They were very professional."

Curt C. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They worked quickly and they kept the place clean. They did the work when they said they were going to. They were in and out. I thought they did a really good job."

Dean M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed to understand how to do their job. They were skillful in their trade. They deserve to be Diamond Certified."

Ed M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive when we had questions or needed additional information. When we needed to have some things adjusted they responded really quickly. They did a beautiful job."

Gail S. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive. If I asked for information about the roofing the process, they were very prompt and helpful. They answered questions about liability and insurance related information. Also, the warranty they sold was excellent."

Louise P. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were timely and courteous. They finished the job in the time they specified. It appeared to be good work."

Karen P. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the person who came out. He was very knowledgeable. I had some problems with him for a while, but he knew how to best address them. He also gave me some options. I felt he was very honest. Also, he took care of some immediate problems for me, without even charging me."

Lewis B. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came out on time. I asked if they could come out at a certain time because I work nearby and I had to get off of work. I also asked them to call when they were fifteen minutes away. They were able to do all of that. It was a pleasant experience."

Martha F. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough. They told me what they were going to do and they did it. I had no problems at all."

Pat Q. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt and quick."

Connie M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very down to earth people. They did what they said they would do and they showed up when they said they would show up. They had a good follow-through. I thought it was pretty good overall."

Rory M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were able to figure out what the cause of the leak in my roof was and they fixed it."

Susan H. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their willingness to explain things well and give me good options."

Brady F. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick."

John G. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that the quote was very thoroughly written."

Rob R. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were the best roofing company I've ever come across in ten years of real estate. The work was top notch, and the communication and customer contact was very good. They custom tailored the work to what we wanted. They also took into account their budget of what they could afford against what they could get. They made sure we were satisfied, and the follow up was really good."

Allison C. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the salesman, Mike Cobb. He explained everything very clearly and I never felt pressured. The quality of the work was also excellent."

Basil F. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their sales and customer service skills were impeccable. I am basing the good scores on our current weather. We haven't had rain since the roof was put on."

Martha M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:No

Q3 & Q4:"They were prompt and efficient."

Jack W. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient, they came and finished everything very quickly, it took them about two days."

Eddie B. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They took care of my business, I had a bad leak in my roof and they fixed it, Mike was great."

Lisa R. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are straight forward and easy to deal with."

Janice M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were clean and prompt."

Mrs P. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I was satisfied with the job they did."

Sally R. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are knowledgeable and prompt."

Stacey M. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said and were responsive to questions."

Donna K. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up when they said they would."

Jimmy E. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything was reasonable."

Dorothy S. Verified General Roofing Company Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The response was good and the job was done clean."

Andrew B. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very approachable."

Artilla B. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive, quick, didn't leave a mess for me to clean up."

Charles C. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The did a great job, here when they said, finished in 2 days like they said."

Mr. E. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They finished the job in good order, clean up was good, were on time and did what they said they were going to do for the price they advertised."

Dan G. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"No comment."

Mr. G. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Efficiency."

Carol H. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Quality of the work."

Catherine H. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I can't remember exactly what they did cause it was so long ago, but I do remember using them."

Christine K. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The work was done very nicely and they cleaned the mess up when they were done."

Kathy K. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought the cost was reasonable, the work was fine."

Heather L. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I just liked the work they did."

Robin L. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Prompt, neatness, they tidied up everything when they were done."

Etta N. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were pleasant to interface with."

Edward O. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Efficient and responsive."

Elizabeth P. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Quality work, professional people."

Patrice R. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"That was so long ago, I guess in all fairness it must be that the roof is fine and we haven't had any problems."

Gardens R. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were contracted by the owner but I guess it was great that they weren't too disruptive for any extended amount of time."

Sarah R. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Quality workmanship."

Martha R. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up after they were finished."

Dorothy S. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Responsive to our inquiries."

Anne S. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick, on time and gone same day."

Paul S. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Quality of the materials and the work."

Jim T. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what we agreed on in a timely manner."

Mr. T. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Has to be the way they handled themselves when they first came out here and the day of the job."

Mark V. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their price was higher than the other contractors I had over, but they did a nice job and the men they had here were very pleasant."

Allen W. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They work with you."

Art W. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Honest, professional."

Fred W. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their work is great, clean, and guaranteed."

Crystal W. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I had a request after the work was done. They met my request."

Fran L. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They started the work and finished on schedule. They were very responsible."

Ellen K. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They went up on the roof and took pictures of the damage and showed them to me before they started the repair. No other company I had used before did that."

Steve S. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive, they answered questions, returned calls, and they did a good job."

Lan H. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were straightforward, timely, and they came back out and took care of a couple of things that needed to be corrected."

Hans K. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They had the best price. The roof doesn't leak anymore."

Beatrice E. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I really liked David. He was patient and took care of making sure everything was done right."

Irene K. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They stuck to their word, they worked hard, they got it finished, and they cleaned up after themselves."

Linda S. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and responsive to our concerns."

Pat T. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"It was a small job. They did some patching for me, which only took a few hours. He was on time and professional."

Roger P. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They cleaned up after themselves very well and the price was good. The quality was fine."

Susan A. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They fixed the problem and they came out on short notice."

Valerie R. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were conscientious and thorough. They were amenable if I asked for changes or corrections."

David K. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the overall installation."

Edwin K. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They moved very fast, the whole job was done in a week."

Ralph M. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work."

Daniel Q. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The customer service."

Sally R. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were good to work with."

Nilda V. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The service people were very nice, and the job was done very quickly."

Toni F. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The salesman was excellent. They were very clear about explaining the materials and procedures to me."

Myron O. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and attentive."

Robert A. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job and were very professional."

Dori M. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The man who came and talked to me and sold me on it."

Ann P. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did a good job and cleaned up after."

Steven S. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The overall workmanship was very good."

T. S. C. Verified General Roofing Company Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The work was finished quickly and professionally."

Yvonne D. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were nice."

Bruce W. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I liked the salesperson who came out and dealt with me. I felt he was very honest. They did a nice job."

Della B. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their service before the sale, they were very responsive to us when we had a question. Once we met with them, after we had a contract fight, we stated specifically that we wanted A, B, and C done. They got the job done."

Marc B. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their communication, when they did some extra work that needed to be done, they told us what they were doing."

Margaret C. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were thorough."

Mikino D. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came out quickly and they finished the job quickly."

Pete Z. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I think just their promptness and the fact that they did a good job cleaning up, they seemed to be knowledgeable about their work."

Sunah C. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked that I have a relationship with them."

John M. Verified General Roofing Company Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"The price was right; they had good upfront personnel."

Deborah S. Verified General Roofing Company Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"I used them for a couple of things. They sealed some leaks around the fireplace and tested it, so it seems to be okay. I asked them how much it would cost to replace my roof, but they said it looked pretty good and not necessary to replace."

Donna L. Verified General Roofing Company Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They were very cordial. We liked when they came out. They gave us a good estimate and talked with us about what might be nice. The initial presentation was fine."

Lamar S. Verified General Roofing Company Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"Their general manager is an excellent person."

Constance B. Verified General Roofing Company Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"My roof doesn't leak."

Tina M. Verified General Roofing Company Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"The good part was that they did the job just fine. They were efficient and timely with the actual repair."

Tom B. Verified General Roofing Company Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I don't know. I can't think of anything offhand."

Susan H. Verified General Roofing Company Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Not a lot. I chose GRC because they were a Diamond Certified company. I paid a premium price and still had the same problems and issues ( too numerous to get into ) that I would have encountered if I paid thousands less for a bunch of college kids and day laborers to do the work."

Sally L. Verified General Roofing Company Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Absolutely nothing."

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