Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
October 2003
We declare that Gardens of the Wine Country HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #313
(707) 538-5120

Gardens of the Wine Country is owned by husband and wife team Alan & Lenore Kostelnik, combining a 30 year relationship with over 60 years of landscape design, installation and management experience. He and his staff design, build, maintain and manage upscale and high end residences, estates, winery grounds and inns. While he's a savvy businessman, his first love is helping plants grow and to realize an artistic vision.

Gardens of the Wine Country provides complete landscape services including design, installation, irrigation, lighting, water features, hardscape, maintenance, repairs and arbor care. They're attentive, pro-active professionals, not a “Larry and Curly mow, blow and go” operation.

On the day of service, Gardens of the Wine Country will provide when requested, written jobsite reviews and inspection reports via e-mail or on their report froms. Many times these written reports are generated without the clients request. This ensures immediate communication and response and also alerts clients to problems and proposed solutions. The process, in turn, creates a written document that everyone can work from and refer to as the job proceeds.

Owner Philosophy

“Our clients are very busy, sophisticated, professional people who want and expect things to look good. They expect their outdoor environment to reflect their taste and match the quality found inside their homes. We involve our clients as much as they desire but recognize that we are hired to manage their project for them so they don’t feel compelled to manage us to accomplish their goals. We communicate clearly, complete work on time and on budget, and never declare the job complete until the client tells us they are satisfied.”

Design

Exterior

Woodwork

Garden Care

Hardscape

Installation

Irrigation

Lighting

Tree & Arbor Care

Water Features

Serving Napa and Sonoma Wine Country
Findings based on statistically reliable research from 52 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 52

Diamond Certified Qualification

Based on 52 customer surveys, we declare
Gardens of the Wine Country
has passed all rating steps and has earned
The Diamond Certified Award
No. 313
Continuously qualified since October 2003.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They were here when they said they would be, and they got the work done on time."

–Randy D.

"I like Alan. He is attentive and knowledgeable. The crew is also doing a good job on my property."

–Leila O.
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified Video Profile

See video

Company Capabilities Table

Gardens of the Wine Country
(707) 538-5120

Mon - Fri: 8am - 5pm

Serving Napa and Sonoma Wine Country
315413
Liability Insurance, Worker's Compensation

Alan Kostelnik, Owner