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Gaia Energy Systems has been designing and installing solar electric systems for residential and commercial clients since 1994. CEO Kate Collins says the company’s ability to handle every step of its clients’ solar projects gives it a distinct advantage over its competition. “Our services are designed to be as comprehensive as possible. After we determine the right system for a property, we’ll handle everything else, from performing energy audits to pulling permits. The only thing the customer has to do is sign the contract and give final approval of the work.”
Gaia Energy Systems’ technicians are known for their meticulous attention to detail, which, according to Ms. Collins, is crucial for ensuring every solar system operates to its peak potential. “Everyone who works here understands the importance of providing high-quality work that exceeds our customers’ expectations,” she says.
“Our goal is to provide the same level of excellent service throughout every step of our clients’ solar projects, from the initial phone call to the installation to the follow-up. We utilize our experience and expertise to ensure each solar installation is done right the first time.”
Serving the Entire North Bay including Sonoma, Lake, Mendocino, Humboldt, Napa, Solano and Marin Counties.
Residential & Commercial
The more you know about your solar electrical system, the better.
Regardless of why you want to install a solar system on your property, there are numerous factors to consider before making a final decision. To ensure you’re as knowledgeable as possible about the process, consider the following tips: •...
"They're very professional in their work.""They showed up when then they said they would, the pricing was good, and they did the work as expected."
"The price made sense. They installed when they said they would, and they finished on schedule.""The quality of the product and the people I dealt with were really easy to deal with, particularly the sales representative, Tom Bickford."
"I just told a friend last night about them, and she's going down today to their office to get an estimate. I told her that the solar panels are behind the house, so they're not so visible. The price turned out to be $50,000 less than she was quoted by another contractor. ""The people were just great. Everything was just super."
"They are friendly and reliable.""They were responsive."
"I'd tell them that they're the best I've ever dealt with.""They were very knowledgeable and helpful. I'd use them again."
"I think they tailor their solutions to your needs quite well.""The technical knowledge and good products that they offer, I was very pleased with them."
"I would tell them that I got the best deal. They saved me a whole bunch of money. I got a quote from another company, too, and there was a huge difference between the two.""They're great people to deal with. You ask them a question, and they answer it. They do an absolutely great job. I would use them again in a heartbeat, if I needed more solar work done. "
"I think they're reliable.""I liked the people. They told me what they would do and then they did it. They did a fine job."
"Very knowledgeable, totally on target with what we needed, and willing to help us figure out how to zero out our energy costs, they were honest and extremely helpful in explaining how it all worked after the installation was done.""The salesman, Tom Bickford, was great, a really sharp man, who had answers for everything we asked and explained everything we needed to know."
"They were flexible, reliable, informative, and creative.""They were really willing to work with me to come up with the right solutions for my situation. I would use them again in an instant."
"I would be happy to do business with them again. They did a great job.""I liked that they've been in the business since before the rebates began. They're very knowledgeable and easy to deal with. I thought they did a great job."
"They were helpful, informative, and prompt in getting the job done, which was greatly appreciated.""They are local for me. I was happy with the work that I had done."
"They were great. It's really good to work with a local organization that understands the county issues. They were pretty knowledgeable about the politics of solar installation.""Their flexibility, I had some very specific needs, and they worked with me. They were accommodating. "
"I recommend them to everyone I talk to. They were professional. They did a nice, clean, good-looking job, and they gave me service that I couldn't get from the other contractor I talked to.""The best part was Jeff, the salesman who came to look the job over, he did a fantastic job of not doing any high-pressure selling. He figured out what could be done, how it could be done, and how much it would cost. "
"They really did a great job. They were very helpful, and they went above and beyond.""They had a good price, and they did the job exactly as promised and on time."
"Great customer service, honesty, and they are pretty fast.""Just everything overall, they have great customer service."
"Quick, accurate, and very good price""For us, they are local."
"Prompt, reliable, and they were great. I don't know what else to say. We had an electrical issue after they installed it. We had both them and PG&E come out, and they were able to come out the next day when it took PG&E three weeks to come out.""They are reliable, prompt, friendly, and competitively priced."
"They were very capable, professional, and they knew what they were doing. They did everything they said they would do, and they completed the project on time and on budget. ""I liked that they knew how to handle everything from getting permits to doing the paperwork for energy compliance rebates. We did not have to do a thing. "
"They knew what they were doing. They know solar energy, and they did a great job for us. We had an existing system that was broken. They installed new parts and totally fixed our problem. We've been fine ever since. It's been great. ""I liked that they fixed our problem so well. They knew what was needed and took care of it. It's been trouble free since."
"I liked that they were a smaller company and locally owned. They were very responsive.""How pleasant it was to work with the sales staff, the office staff, and the installation crew, I was really very pleased with what they did."
"Quality""They were very thorough."
"Give them a try.""Jeff was very helpful."
"They were reputable, knowledgeable, efficient in how they did their work, and they did exactly what they said they would do. They were very reliable, and we were satisfied. ""I liked that we could count on them."
"I'd recommend them to other people.""They seemed very knowledgeable. We discussed many options. They were very helpful, and they helped me choose the size of the system and payment options. The quality of everything was good, and they did a very professional job. I was very happy with them. I was very satisfied."
"They do a wonderful job with the installation, and they stand behind their product. If something happens after the installation, they take care of it.""They're really helpful, and their workmanship is excellent."
"They're a stand up company, and they back up their word.""The people were honest and trustworthy. I'm not surprised that they're Diamond Certified."
"I would say that they should get solar systems. The people at Gaia are efficient and responsive.""I'm just so pleased with the whole system. When I did have a little problem, they were very responsive."
"They are great to work with. They follow up to make sure you happy and that everything is working well.""They responded quickly and worked around my schedule. If I called, they called back right away and let me know in advance if there were any issues or changes that I needed to know about."
"They did a good job, and they were very professional.""That the business is owned by a woman"
"They do quality work, they are ethical, and they are great group of people.""Kate Collins is very professional and a joy to work with."
"They are knowledgeable, practical, professional, and competitively priced.""Their professionalism"
"There are a lot of folks doing solar work, but these folks are the most knowledgeable and well equipped. You know you are going to get the proper equipment, properly installed.""They were very professional, punctual, and they got the job on time."
"They know a lot about solar, and they've been very helpful to us.""The work was excellent. I was very satisfied with everything."
"They were very professional. They knew what they were doing. They didn't waste their time. They made sure we understood everything.""Their prices were very fair. They were very professional. They did what they said they were going to do."
"It's well worth whatever it costs them.""They were very efficient."
"They are probably the number one best installer in the area.""The way that they worked to get the county permits on our behalf so that we didn't have to worry about any of it"
"They are honest, and they stand behind their work.""I thought their technicians were easy to talk to and informative. They were really efficient and professional. Everything about it was good for me."
"They're willing to go wherever they need to go to get the job done.""I got to know my neighbor, Hardy, who does installations. They're local. "
"I would say they are the people to call.""They know their business quite thoroughly."
"They are very professional.""We live in a rural area, so it's hard to get good service. GAIA is reliable, and their quality is much more professional. I've been happier using them rather than other contractors."
"Give them a call.""I think because they were a small company, it was easier for them to work with me, unlike larger companies. I was very happy."
"They are very friendly.""They did a great job, and they gave me a great price."
"They were very customer service oriented. They were wonderful to work with. They actually repaired some things that others had done incorrectly.""They gave us a really great system and made great recommendations about things we hadn't thought about. Before we even committed to have the work done, we had a power outage, and they came out to help us. They went above and beyond. They did everything right. They communicated clearly and finished on time."
"They came up with the best plan, took into account our needs, and were very thorough.""The best thing was that they were the most competitive in price."
"Personalized, attentive, and a complete service""When I had a problem, they took care of it."
"Be very clear with what you want ahead of time.""They really know what they're doing."
"Honesty, timeliness, and they met our tight schedule. They were able cooperate with the builder to put in our two solar systems when the house was being built. They were the only one that could make the schedule.""Honestly, we were totally happy with the installation schedule. They were very upfront about what they could and couldn't do. They gave us more direct information than any other solar contractor. Kate is the best. She explained everything in a simple way."
"I would tell them they are the best local solar installers.""Their attention to detail"
"The reason I went with GAIA Energy Systems is because I got superior service from them. Everything was right, from the price estimate, through the bidding process, and completing the paperwork after the system was installed. ""It's hard to narrow it down to one thing, I guess the quality of their service and workmanship. The people were pleasant and easy to deal with. I was very satisfied with their work."
"Professional""I like Hardy."
"They delivered what they said they would in the time they said they would.""They were very friendly, and when I had any questions, they answered them."
"They are responsive.""They are thorough when they do the job."
"I'd tell them that I had a good experience and that they should check them out if they're interested in getting solar energy.""They were very professional and responsive with communications. They kept us informed about how the work was proceeding."
"That they're quick, they do what they say they will, and the system works.""They're just easy to deal with."
"I have had the opportunity to tell a friend about them. I told them the company was easy to work with, and they did a good, solid job. It was very professional.""They were very friendly and very easy to work with."
"I've recommended them to a couple of people. I told them Gaia is a reputable company that provides what they say they will provide.""I liked how upfront they were about information, their estimate process, and their explanation of how the system worked. They followed through on what they said they would do."
"They're polite, efficient, and they follow up/""Tom is the nicest guy. He's very compassionate, and not testy at all. He's also very thorough. He's a good man."
"They're very professional. The service is great. They work with you and around your schedule. They're very flexible.""They're a local company which means they are more available when I call for service."
"The preparation planning was outstanding and contributed to the overall success of the project.""They were very good at updating the progress of the project on a continual basis."
"They are quick, efficient, and their product has worked well for over a year.""Their quickness and efficiency"
"Their installation team is excellent, their prices are good, and they stand behind their work.""Their customer service was great. They put together an excellent operating instruction manual, they provided excellent training support, and they assisted me with design recommendations."
"They were very responsive and immediately followed up on any post-installation difficulties that came up.""They were friendly and very willing to meet and ensure our requirements."
"They're local. They came and fixed it when it was broken.""They came out to fix it when it was broken. They are local."
"They were efficient, and they did the job.""They were prompt."
"They have been extraordinarily lovely to work with, and they were very competent.""The staff"
"I like that they are local.""Their follow-up was good."
"Check them out.""They spent time with me throughout the process to answer whatever questions that I had."
"They did a great job.""It was fast."
"They actually know what they are doing.""Everything they install is quality. I haven't had any problems with it."
"I was satisfied.""They seemed professional."
"They provided very good service. We were very satisfied with the job they completed for us. ""I liked that they were responsive. They did their business professionally and well. They did everything they were supposed to do on time."
"I don't know.""Nice people"
"I would tell them that they did what they were supposed to do.""Probably the pricing, I thought it was the fairest pricing for what we found."
"They have a great service. We're off grid, and for me, I would say that they're a little expensive, but they do a great job.""I like the quality of their work. I've used them for several years."
"Prompt and locally oriented""They're friendly, and they give quality at a fair price."
"They're very good company. They provided us with very good service. It seems like everything is functioning very well. They were expanding rapidly, which was the only thing that caused minor delays. ""Good communication"
"They're local and knowledgeable.""They were pretty quick in getting the job together."
"Go solar.""They were local. I could get a hold of them."
"I think it's important to use earth energy. They provide a good system.""I like using solar energy and the results."
"They were pleasant.""They had good communication about the job expectations."
"I really enjoyed the service in the past, however, they are so busy right now that it's so hard to get a hold of them for a residential follow-up service. They're doing bigger installations and not doing a lot of residential installations.""I felt like that we had a personal relationship with them."
"Be sure you get a bid.""They tried to satisfy my needs. They did decent work. I was happy with what was done."
"The work they did was good, but we had a problem in the beginning regarding how they would access and install the unit. This was resolved in a positive way.""Their electricians were good. They explained everything to me patiently and did a nice job."
"They came in, did their job, and they were fairly quick about it. It was done well, and they picked up everything. It was clean when they were done.""They did what they said they were going to do."
"The company was just getting into installing the panels that were in coordination with the government, so they're probably better now.""They installed the panels that I was missing, and they didn't charge me."
"They're nice folks, but they're doing too much business with not enough employees.""They're nice folks. They do fine work when you're not in a hurry."
"Kate is awesome and Susan is awesome. I love both those gals.""I really enjoyed working with Kate and Susan. We got a good system from them, and they really made it fun."
"I am ambivalent, so I do not have any answer.""They were responsive when we called."
"I would make sure that you realize what you're buying and that one panel does not affect the whole string of panels.""The way the installation was done, it was done easily."
"They are a little bit pricey for decent work. Although, we are in the middle of nowhere, so everything is pricey.""Quality components"
"Use them.""They were local."
"I would say that I wish we had gone with the other contractor we got a quote from. They tried to make us feel bad about the price they agreed to do the job for by telling us that they weren't making any money. They should have either not offered to do the job for a price they felt wasn't enough, or accepted the job and do it with smiles on their faces.""Jeff, our salesperson was fabulous, responsive, professional, and really delivered for us. I felt like the product in the end was what we expected. Everything works."
"It started out rough, but it got better. We are going to secure a bid from them for future work.""Their prices are reasonable, and their staff is very personable."
"They need to hire more people to cover all of their clients.""They were really nice, they did a good job when they set up the system, and they were very helpful and responsive at first."