Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
December 2012
We declare that Fulton Body Shop HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1954
(707) 639-8801
1012 Fulton Lane
Saint Helena, CA 94574
Fulton Body Shop’s experienced crew: (L to R) Tyler Moore, Scott Minnick, Danny Minnick and Greg Minnick

Fulton Body Shop provides a complete range of body repair services for all types of foreign and domestic vehicles at its Saint Helena facility. In addition to installing OEM replacement parts, straightening frames and refinishing paint to auto manufacturer quality, the company takes on minor work such as glass replacement, paintless dent removal, interior and exterior detailing, and plastic repair.

Owner Greg Minnick says the high quality of Fulton Body Shop’s work has allowed it to maintain a loyal customer base over the past three decades. “We focus on doing a great job at a good price and leaving each customer absolutely satisfied.”

Fulton Body Shop strives to educate its customers not only throughout the repair process, but the insurance process as well. “All our customers need to do is make the initial phone calls to their insurance companies and drop off their cars with us—we can do the rest!” says Mr. Minnick. “We work with all insurance companies, and our customers can get free computerized estimates without making appointments.”

Company Philosophy

“Honesty and integrity are very important to us— we do exactly what we say we’re going to do and provide the best possible service for every person who visits our shop. Our customers know we’re going to do our absolute best when repairing their cars, and that gives them confidence to come back and recommend us to others.”

Serving all of Napa, Lake & Sonoma Counties, including American Canyon, Pope Valley, Angwin, Yontville, Calistoga, Santa Rosa, Windsor and Rutherford.

Collision Repair    
Refinishing
Paintless Dent Repair    
Frame Repair
Glass Replacement    
Detailing
Free Computerized Estimates

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto body repair companies that have earned the prestigious Diamond Certified award. For Fulton Body Shop, the key to achieving and maintaining high levels of customer satisfaction is establishing a relationship of trust with every person who enters its St. Helena facility. “We...

Frequently Asked Questions

Q: How long will it take to fix my car?
A: "We can give you a time estimate when the repair process begins, but it won’t be exact. Sometimes it takes longer because we’re negotiating a better price for parts, the approval from the insurance company is delayed or we find ad...
Q: Will you work with my insurance company?
A: "Yes, we work with all insurance companies. "
Q: Can you match the exact color of my car’s original paint?
A: "Yes. We use a computerized color matching system, so you won’t even be able to tell which parts were repainted and which weren’t. "

Map

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Industry Info

Take simple steps to properly care for your vehicle’s exterior.
A car’s exterior paint job consists of two components: the base coat, which is the actual paint itself, and the clear coat, which is applied over the surface of the base coat to protect it. When your car’s paint gets scratched, you might...
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Fulton Body Shop
has passed all rating steps and has earned
The Diamond Certified Award
No. 1954
Continuously qualified since December 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Allen S. Verified Customer Name
"Their attention to detail, and their service level is great."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Fulton Body Shop
1012 Fulton Lane
Saint Helena, CA 94574
(707) 639-8801
DCID7079634602

Mon – Fri: 8am – 5pm

Serving all of Napa, Lake & Sonoma Counties, including American Canyon, Pope Valley, Angwin, Yontville, Calistoga, Santa Rosa, Windsor and Rutherford.

Greg Minnick, Owner
30
5
Chief Full Frame Certified, Chief Unitized Body Certified, DuPont Cromax Pro Certified Refinisher, Master Collision Repair/Refinish Technician
126335
Liability Insurance, Workers' Compensation
Better Business Bureau, National Federation of Independent Business (NFIB)
1978
Collision Repair, Refinishing, Paintless Dent Repair, Frame Repair, Glass Replacement, Detailing, Free Computerized Estimates
700
Individual Car Owners
Napa Auto Body

Photo & Video Gallery

Survey Responses For

Fulton Body Shop

Fulton Body Shop: Average 9.7 out of 10 based on 150 unique customer surveys of customer satisfaction.
Allen S. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great work with, and they do great work."

"Their attention to detail, and their service level is great."

Beatrice R. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do a great job."

"Everything, their customer service, and they do a great job. They are very friendly."

Cary S. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do what they say they are going to do, and they are reliable."

"They are very friendly, and they do an excellent job. They are reliable."

Catherine M. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I have used them maybe half a dozen times, and they are very pleasant to work with. They are very courteous. They don't promise things they can't deliver, and they are very professional. It is just a nice, family business."

"Their kindness and their courtesy, they remember me."

Charles S. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the very best."

"The quality, and they are so friendly and kind. They are the kind of people you like to deal with."

Courtney E. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do great work, and they are definitely reliable."

"They are a good body shop."

Dave B. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Timely repairs are well done"

"They are at the top of my street, so proximity."

David D. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are professional, and it turns out looking like it never happened."

"I like the man who owns it. He is a very nice, Christian man, and he offers good service."

Dorian G. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Local, great service, and great quality"

"They took everything, and it was easy working with them."

Eric A. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"What they say they will do, they will do."

"It is not a big place, so you know who is doing your work."

Erin S. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great and easy to work with. I have always had good experiences with them."

"Their friendliness"

Florence P. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a joy to do business with them. They are all gentlemen, and they are all gracious."

"I would give them an '11'. I like their ability to give service to you and to take care of your concerns. I feel like I am in good hands."

Jean C. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is the only place to go if you need body work on your car."

"They are conscientious, honest, and they do the best work in the Napa County area. I have been using them for over 25 years, and they are wonderful."

Jerry B. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"If you have a body shop problem, they are the people to go to."

"They were superb, and they delivered the product early. I had no complaints and no issues whatsoever. They were on budget, and they did high quality work."

Jim C. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them to go there. They are excellent, helpful, and they did a good job for me more than once."

"They are local, and they just seem to take good care of me."

Jim T. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are good people."

"They do their job, and they do it to my satisfaction and my schedule."

Jose F. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're pretty straightforward."

"They're courteous, accommodating, and responsive."

Karen G. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're honest."

"They're friendly and honest."

Kathleen M. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd say they do great work for a great price. I've found them to be trustworthy, responsive, and knowledgeable."

"They completely know what they're doing, they're detailed, and they're thorough."

Kelli J. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They're easy to deal with."

"They just do good work, and I have confidence in their skills."