Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
December 2012
We declare that Fulton Body Shop HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1954
(707) 639-8801
1012 Fulton Lane
Saint Helena, CA 94574
Fulton Body Shop’s experienced crew: (L to R) Tyler Moore, Scott Minnick, Danny Minnick and Greg Minnick

Fulton Body Shop provides a complete range of body repair services for all types of foreign and domestic vehicles at its Saint Helena facility. In addition to installing OEM replacement parts, straightening frames and refinishing paint to auto manufacturer quality, the company takes on minor work such as glass replacement, paintless dent removal, interior and exterior detailing, and plastic repair.

Owner Greg Minnick says the high quality of Fulton Body Shop’s work has allowed it to maintain a loyal customer base over the past three decades. “We focus on doing a great job at a good price and leaving each customer absolutely satisfied.”

Fulton Body Shop strives to educate its customers not only throughout the repair process, but the insurance process as well. “All our customers need to do is make the initial phone calls to their insurance companies and drop off their cars with us—we can do the rest!” says Mr. Minnick. “We work with all insurance companies, and our customers can get free computerized estimates without making appointments.”

Company Philosophy

“Honesty and integrity are very important to us— we do exactly what we say we’re going to do and provide the best possible service for every person who visits our shop. Our customers know we’re going to do our absolute best when repairing their cars, and that gives them confidence to come back and recommend us to others.”

Serving all of Napa County

Collision Repair    
Refinishing
Paintless Dent Repair    
Frame Repair
Glass Replacement    
Detailing
Free Computerized Estimates

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for auto body repair companies that have earned the prestigious Diamond Certified award. For Fulton Body Shop, the key to achieving and maintaining high levels of customer satisfaction is establishing a relationship of trust with every person who enters its St. Helena facility. “We...

Frequently Asked Questions

Q: How long will it take to fix my car?
A: "We can give you a time estimate when the repair process begins, but it won’t be exact. Sometimes it takes longer because we’re negotiating a better price for parts, the approval from the insurance company is delayed or we find ad...
Q: Will you work with my insurance company?
A: "Yes, we work with all insurance companies. "
Q: Can you match the exact color of my car’s original paint?
A: "Yes. We use a computerized color matching system, so you won’t even be able to tell which parts were repainted and which weren’t. "

Map

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Industry Info

Take simple steps to properly care for your vehicle’s exterior.
A car’s exterior paint job consists of two components: the base coat, which is the actual paint itself, and the clear coat, which is applied over the surface of the base coat to protect it. When your car’s paint gets scratched, you might...
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Fulton Body Shop
has passed all rating steps and has earned
The Diamond Certified Award
No. 1954
Continuously qualified since December 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Nina R. Verified Customer Name
"They have a great eye for detail. My car came back better than when it went in. It was like a new car when I got it back. They had everything I was looking for."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Fulton Body Shop
1012 Fulton Lane
Saint Helena, CA 94574
(707) 639-8801
DCID7079634602

Mon – Fri: 8am – 5pm

Serving all of Napa County

Greg Minnick, Owner
30
5
Chief Full Frame Certified, Chief Unitized Body Certified, DuPont Cromax Pro Certified Refinisher, Master Collision Repair/Refinish Technician
126335
Liability Insurance, Workers' Compensation
Better Business Bureau, National Federation of Independent Business (NFIB)
1978
Collision Repair, Refinishing, Paintless Dent Repair, Frame Repair, Glass Replacement, Detailing, Free Computerized Estimates
700
Individual Car Owners

Photo & Video Gallery

Survey Responses For

Fulton Body Shop

Fulton Body Shop: Average 9.7 out of 10 based on 175 unique customer surveys of customer satisfaction.
Nina R. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had fast, quality service, and I would go back."

"They have a great eye for detail. My car came back better than when it went in. It was like a new car when I got it back. They had everything I was looking for."

Kendall E. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I highly recommend them. I'd use them over and over."

"I like their attention to detail."

Catherine M. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work. They're very honest, very polite, and very accommodating. "

"They follow through with what they say they're going to do. It is a nice, family-run business. I would never go anywhere else."

Joyce M. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It is a great service for small communities. They have offered good service for years for all local people."

"They did it very quickly. They are very reasonable and very honest."

Laurance P. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are always very good. They have very courteous service. They are timely, and they do a great job."

"I like the personal service that I get there. They are really good."

Garrett G. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work in a reasonable time frame."

"They have great customer service."

Dione C. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I love them. They are very honest and respectful. They have integrity and a very high skill level."

"They're really good and honest guys. They don't screw you over in any way. They are trustworthy. The whole family works there, and they are all good people."

Bert C. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say you get what you pay for, top price for top service. They take insurance."

"They have a very convenient location for me. They were great."

Daniela S. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're family owned, super friendly, and helpful. They were just great."

"They definitely have personalized service and that was great. They arranged to have my rental car for me. It was very convenient."

Michael R. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They called me right back and kept in touch with me about the car while it was with them. Everything was exactly how they said it would be. They were wonderful when we needed them."

Jessica P. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"I like their customer service."

Michael D. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a reputable and good business."

"They did a good job, and they were good to work with."

Lindsey T. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a great job, and they're very nice."

"They were actually very quick."

Annemarie G. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them, because they're amazing. "

"They were very friendly. I felt like they did a great service. They were very communicative. Everything was really good."

Kianna A. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have great customer service. They are good people, very helpful, friendly, and a family-owned business. They are local and established. I've used them multiple times."

"I like that it's a small-town, family-owned, and helpful business."

Judy H. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They step up and go out of their way to provide exceptional service. "

"I've known them since they've opened. They remember everything about my history, including the cars they've worked on. They've also worked on my kids' cars. They have a good rapport with their customers. The family is great, and I really like that it's an intergenerational, family-owned business."

Helen W. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've recommended many people to them. I'd tell them that it's a great shop."

"They just do good work. They are polite people and a good company. They do very well."

Josephine B. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very thorough, and they do very good work. They gave me the best information when I needed it, and they helped me get a rental car while they were working on the car. That's a few of the things they've helped me with."

"I'm glad that they're so close. That's really helpful, and the quality of their work is excellent. They were very thorough. I'm very happy with their service, work, and the quality of their work."

Amalia K. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very easy to work with and willing to accommodate different schedules."

"The location is really easy for me. They have good hours."

Ryan F. Verified Fulton Body Shop Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd highly recommend them. I've used them several times."

"I like the quality of their work, their customer service, and their time frame in finishing the work. They're awesome."