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Frank’s Auto Service provides a wide range of repair and maintenance services for all types of domestic and Japanese vehicles at its Walnut Creek facility, handling everything from oil changes and brake work to extensive engine and transmission repairs. The company takes a highly personalized approach to dealing with customers that includes offering same-day service and a 24-month/24,000-mile parts and labor warranty, which is double the industry standard.
Owner David Frank says Frank’s Auto Service’s longstanding community presence has allowed it to develop a loyal clientele base that’s quick to refer the company to others. “My father started this shop in 1958, just one block from our current location, and we still have customers who remember bringing their cars to him. Now, with my son, DJ, we’ve become a third-generation shop. Our customers really appreciate working with such a family-oriented company.”
Frank’s Auto Service believes in the importance of educating customers about preventive maintenance so they can avoid potential problems in the future. “We do everything we can to help our customers with their vehicle issues, from prioritizing work for those on a budget to explaining every step of our repairs,” explains Mr. Frank. “We want them to leave our shop knowing we have their best interests in mind.”
“We’re a family business, and we treat our customers like part of that family by making them feel at home whenever they come into our shop. Our reputation for providing positive experiences is an important part of our success, so we do everything we can to make sure our customers are as comfortable as possible.”
Serving all of Contra Costa County including Pittsburg, Antioch, Brentwood, Richmond, Concord, Walnut Creek, Maltby, Oakley, Danville and San Pablo.
Extensive Engine & Transmission Repairs
Scheduled Repair & Maintenance
As a vehicle owner, it’s important to know your warranty rights.
Some people worry they’ll void their manufacturer warranty if they take their car to an independent repair shop. However, under the Magnuson-Moss Act, it’s illegal for a vehicle manufacturer to include any stipulation in a warranty that requires the...
"I feel that they are reliable.""I liked the overall service and that it's close to my house."
"I would say that they do good work, have reasonable prices, and they're honest.""I liked that I felt comfortable with them and that they were doing the best they could for me at the best price."
"They are honest, competent, and they do a fantastic job.""I liked that they were reasonable, accommodating, neat, quick, and very professional."
"I would tell people that they listened to me when I brought my car in and solved the problem.""I liked that when I went in there with a car problem, they took care of it."
"I would say that they're very capable, very pleasant to deal with , and fairly priced.""I like their skill, their ability to do the repairs."
"We brought the car in and told them that we needed new brakes and to put them on. The owner called us up and told us that we didn't actually need them. He saved us a lot of money and won us over as customers.""I liked the owner and his son. They seemed nice and that they knew what they were doing. They have always fixed my car right the first time."
"I would tell them that I've been using them for forty years. They're very dependable.""I like that they're very dependable and that they do a wonderful job. They've kept my car running smoothly for a long time."
"Honest and trustworthy""Easy to work with and comfortable "
"They are honest, and they do good, reliable work. They only do repairs that are needed.""I liked the personal attention and that they did the job right."
"Based on my limited experience getting an oil change done by them, I would say if you need something done for your car, go there and get an estimate.""I liked that they were respectful of me when I was there, and they gave me their opinion of what needed to be done."
"I would tell people that they're efficient, and they do a good job. They also have a nice waiting room, which makes it a nice place to go, compared to many other auto service shops.""I liked how well they checked out my whole car for me and gave me a report of everything and what they thought. They did a really good job."
"I would tell people that I thought they were reliable, efficient, and they stood by their work.""I liked that when I called them about a problem with my vehicle, they helped me to diagnose it and were able to fit me really quickly for an appointment. They were very efficient."
"I would tell people that they're local, family-owned, friendly, thorough, efficient, and accommodating.""I like that they've been in business for quite a while, and that they're local. "
"I can trust them. It's a family business, and they've been in business for a long time. ""I like that they're honest."
"I would tell them that I've used them for many years. They're local and trustworthy. They'll tell you what your car needs to have done and also when something doesn't need to be done.""I like everything about them. "
"I would say that I've been going to them for years. They're very fair, reasonably priced, and I like that they will pick you up and take you home while they're working on your car, so you don't have to worry about that.""I like that they always explain everything, and their prices are reasonable. You don't go in and have them quote you one price and then all of a sudden it's hundreds of dollars more. I also like the family atmosphere when I'm there."
"I would tell people that they're honest.""I love them. They go out of their way to be helpful."
"I would tell people that I was satisfied with the work that they did.""I liked that whatever the problems were, they took care of them. Since the two times I used them a while back, I haven't had to go back for any other repairs."
"I tell other people that I use them, and I recommend them often.""I like that they're friendly, they give me good advice, and they take really good care of my car. They're really good mechanics. "
"I would say that they're honest, and they are really nice people.""I like that they've taken really good care of my family's vehicles over the years. They do good work."
"I would tell people that they're friendly, reliable, and affordable.""I liked that I didn't feel like I was getting ripped off. I was 100% satisfied."
"I would say that they're honest, and they do a great job. They explain everything to you, and they keep things very neat and clean while they're working on your vehicle.""I like their willingness to explain everything that's going on with your car."
"I would say that everyone there was so courteous and nice to do business with. The service was quick and thorough.""I like the prices."
"I would say they're reliable, quick, and trustworthy.""I liked the speed with which they were able to do the repairs."
"I would say that they're very honest, reliable, and they communicate well. if you have questions about what they want to do to your car, they discuss that with you. They were also really helpful in recommending other service providers that I needed for things they didn't do. ""I think what I like the most is the feeling that I can trust them. They're very honest, and it never feels like they're going to try to take advantage of you. One thing I also really liked was that they were able to pick up my elderly family member's car at home, drive it to the shop to work on it, and then bring it back when they were done."
"It's expensive.""It was very high quality."
"They're professional, and they know what they're doing. The mechanic is very organized and clean.""I like that they're very friendly people and they're very clean. They're very good, so I keep going back to them."
"They're reliable.""They were prompt and reliable."
"I would recommend them to anybody who needs to have their car serviced. They have good service, and they're honest.""They did the job well."
"They do an honest evaluation. They have good service and nice people. ""The fact that they're knowledgeable, in one instance, I had a car with a problem that they couldn't handle, but rather than try to fix it, they referred me to someone else. I thought that was pretty cool. Everything they've done has been with expertise, and they're really nice people."
"They're very friendly and very customer-oriented. ""I like how customer-oriented they are. They're very helpful."
"They're honest, and they go above and beyond what's needed to be helpful. They're good at their job.""I like that I can depend on them. I've been going there for almost thirty years."
"He's fair and his prices are good.""I particularly like that he provides transportation to and from my home. I've used them for years."
"I've been going to Frank's since his father owned it, so it's been over forty years.""He's friendly, honest, and caring."
"They did a good job.""They were friendly and professional. They did everything right."
"They're quick, and they have good service.""Their timeliness, they got the job done quickly."
"I can't say enough wonderful things about them.""They're always so very pleasant and helpful. They helped solve the problem with my car."
"He's a very honest person.""He's fast, he has good service, and he's pleasant to talk to. They're efficient and accommodating."
"They are a very neighborhood type of business.""Their work is to my satisfaction. They do very good work. "
"They're reliable, honest, and they do a good job at a reasonable price. ""I like the fact that they will pick you up and bring you back to their office to get your car when its done. You don't have to get a loaner car. They can pick you up and deliver your car when it's done. I had Frank's do my brakes, and they were reasonably priced. The time they took was reasonable. They're a good, honest company with good service. "
"He's a straightforward kind of guy. ""He turns around and tells me what he is going to do, gives me the price, and that's what he does and what it actually costs. It's an honest, straightforward place."
"They're honest, and they do good work. ""They provide excellent service. You get your car fixed in a reasonable period of time, and they give you accurate estimates."
"They're reliable. ""I like their work and that they pick me up and bring me back when my car is done. "
"I've been using them for about 7 years. They are very courteous, and they do good work. I trust them. I really like the father and son. I'm very happy with them. ""They bring me home when I drop my car off and pick me up when it's done. They are very prompt."
"I've had several repairs done there. One job had to be done over, but they backed their work 100%, and they didn't charge me for that repair. ""It's convenient for me. They are in my neighborhood. "
"They're very professional, and they make you feel like you are talking to the right person. They make you feel at home. I've been going there for more than 20 years. ""They are professional. "
"They are reliable, honest, and they care about their clients.""They're honest. "
"They do a good job, and they take my car when I call them. They're very efficient. ""They're easy to deal with, and they are good guys."
"If you need a good auto service, then you should call them right away. ""I feel comfortable with them, and they are very truthful. We've been using them for many years. They are wonderful. "
"They did the work they said they would do at a reasonable price, very quickly, and conveniently. ""The location is convenient for me. I live only a few blocks from there, so I can walk home after I drop off my car. "
"They are trustworthy, timely, and fair. ""I like that I can trust them. "
"The service is great. Being able to have someone pick you up and deliver you to your home, I like that. ""I think I like their friendliness. There's actually nothing I don't like. "
"They are friendly, considerate of their clients, and the work is done on time. ""I like the feeling of trust. "
"They're very reliable, and they don't do work that's not needed. I was just very satisfied. ""Their friendliness"
"The service is first-rate, but there are cheaper alternatives out there. ""Basically, everything about working with them, they are personable, friendly, and they know your car. They do good work. I enjoy the whole experience. I've been using them for around 20 years. "
"I began using them when I moved to Rossmoor 20 years ago. They provide a really good service and a great value for what they do. Everyone I know uses them too. ""I like that they provide a shuttle service, which makes it very convenient. I like being able to take my car and leave it there. They take me home, let me know when it is ready, and bring me back to get it. They provide such a nice service."
"He's fair and honest. He tells you what is wrong.""It's convenient. We're older, so he comes and gets us, and takes us back. It's the personal satisfaction."
"I love them. They have the knowledge, and they are honest and prompt in their work. I did this survey, because I love Frank's. ""They are a pleasure to work with."
"I've been using them since I moved to Rossmoor, about 9 or 10 years ago. I'd give them an '11' across the board. They are excellent, trustworthy, and honest.""I like their customer service and that they take you door-to-door in their shuttle service. They tell you when something isn't needed. They are honest about everything. "
"They are honest and reliable.""They were timely."
"That they pick you up and take you home, they're very personable, and they let you know when your service is due.""Just the overall service, I think that they're a little more expensive than the place that my friends go to in Lafayette, but the service has been worth it."
"They're very good about letting you know what they find wrong with your vehicle and also diagnosing preventative issues that may occur in the future.""I like the people who work there. They're all very friendly and knowledgeable about their business. They're pretty good."
"They were friendly, professional, and they came highly recommended by all of my neighbors. They explained things well. I felt they would be able to do a good job fixing my car. ""I liked that they were able to fix my car, and it has been running well ever since."
"It's very well done.""It's very convenient."
"I'd recommend them. They're a good service. They will bring me home if I leave my car there, and they will pick me up if I don't have a ride.""I'm always happy. They are very friendly, and I trust them. I've been going to Frank's for years. I have a Toyota that I bought in 2007. I brought it to Frank's Auto Service, and I know that I got good service with Frank's. I've always been satisfied with them."
"How friendly they are, and it's very comfortable. After going to the Honda dealership for years, Frank's Auto service is much more personal.""They accommodate their customers very well. I live in Rossmoor, and they drove me home. It's very comfortable dealing with them."
"They've been in business for so long, and they've always been good.""We've been using them for years. My husband used to go when Leo, the father, was there, near to where they are now. I like the people and the way they do things. They're always very helpful and congenial. I don't know anything about cars. They take care of it for me. I trust them. When it needs to be taken care of, they do what needs to be done."
"I'd recommend it.""They went out of their way for us. We were waiting for a part for our car, and it needed to get over to Miracle Auto Painting, because it had been hit. Dave Junior went out of his way to get the car over to them. He was waiting for a part as well and got it back to Frank's, so when the part came in, he put it in and there we were."
"There are no surprises, just good service.""How upfront they are with their fees and whatever they're doing, they always put you first. I've been using them for 10 or 15 years."
"To go there""The service, they're prompt and efficient. They pick me up and bring me home. They're on the ball, and I feel that they are honest. I depend on them."
"They're ethical, they always work to get you in, and they work within your budget. I trust the work that they do and the quality of their service. They care, and they're personable.""That I trust them, I've been using them for fifteen plus years. My goal is to always use them if I can. I don't shop around, because money isn't the only criteria. It means a lot to me that I can trust them and that they do good work. I'm perfectly happy with them exactly the way they are."
"He's very good. He has prices that match those in regular auto service emporiums. He's quite good.""His work is very thorough, and he always wants to keep your vehicle in great shape. He comes back to you whenever he finds something that needs his attention."
"We've been using them for over 20 years. They are really good and really honest. I've owned a number of cars in my life, and this is the best place we've ever found to work on our cars. ""I like that I know them and they know me. I trust them and know they are honest. We've been using them for years, since we moved to Rossmoor, and have never had a problem. They are the best around. "
"I've been using them for 17 years. Since this survey is for Frank's, I'll do it. They are the best, the absolute best place to take you cars to. They are honest, friendly, and they know what they are doing. ""They are the best people, the best mechanics, and they do the best work ever."
"My mother uses Frank's, so that's how I learned about them and began going there myself. They are efficient in how they manage their operations and do their work. They are accurate in their diagnosis process, clear in their explanation, and very honest. I have been very satisfied.""I like that they are able to fix my car in the time they say it will take. They do it for the price quoted. I have not had any issues or problems with them, ever. "
"I rely on them completely for everything my car needs. They are totally honest, and they always do a good job. ""I like that they don't do anything that you do not ask them to do. They do not make stuff up just to pad the bill. I like their honesty."
"They're great. I always use them. I think they are wonderful. ""I like that they are honest, friendly, and they treat me like family."
"That you're in good hands""I think they are direct and honest."
"They are good people, and they know what they are doing. I know my car is in good hands when I take it there.""I have recommended them to others. I like that they are honest, with fair prices. They are prompt in getting the work done too. "
"I think he is a very honest businessman. I wouldn't hesitate to take my car to him. I would recommend him to anyone. ""He's very congenial, and he does very good work."
"Those guys are great. They will do whatever it takes to fix your car.""They are always professional and reliable. They will look for better prices in parts and go out of their way to look out for you. "
"They are very honest and thorough in their work. ""I've traded with them. I've known their business for years and trust them with my car. "
"They were always very accommodating when I took my car there for services. ""One time I really needed to get my car back very quickly, and they were very helpful to get it done right away. I've never forgotten about that. "
"I think that he's pretty honest.""I like the personal attention."
"Frank's Auto Service is very personable and attentive to their customers' needs. ""They are very nice, and they really know your car. We've had no problems with our car because of their fine work. We keep going back to Frank's, and we tell our friends too."
"They've just been great. It is wonderful to know you have a great mechanic and place to take your car and know it's in good honest hands with people who care.""They are honest, reliable, trustworthy, and courteous."
"They are thorough, honest, reliable, and they do good work. ""They maintain a very clean shop and provide excellent customer service. They provide coupons to use for future repairs, which really come in handy when budgeting unexpected auto repairs. "
"They are very accommodating, and they do good work.""They are always available. They are communicative, and they are good to work with."
"They were friendly, thorough, and I got good results from their auto service.""Good results from their service, and they are friendly."
"I've been going there for the past 15 years, and they've been absolutely wonderful. They do a great job.""Their overall service and their friendliness, they do a good job."
"They are a good value for the money. ""They solved my car's problems quickly and professionally."
"They've been in the business forever. Because they have been in the community for a long time, they can be trusted. There were three or four people who recommended Frank's Auto Service to me.""Dave, the owner, is honest. He doesn't ask me to do anything that is not needed. I was pretty satisfied because they knew what they were doing."
"They are an honest, local family business. I've taken my car to them for years.""The best part of my situation was that they were so conveniently located to where I live. I've recommended them to others for years. "
"They do good quality work at good prices.""I've been going there for a long time. I like their thoroughness and their friendliness."
"They are very honest and reliable. I would be happy to take my car there and be comfortable about it.""They're very friendly, very competent, and honest. They do a great job."
"They know how to fix the problem with our cars. ""My husband found them first. We just go there all the time now, because we really trust them. "
"They are very friendly and prompt doing the service and the repairs. I am very satisfied with them in every way.""They repair my car with fair prices, and I trust them. I rely on them, because I know that they know what to do and will do it correctly."
"I feel like I get a good value. They're very nice people. I like working with them. The price is right.""They are prompt with how they conduct their business. When they say it will be ready, it's ready."
"I always refer people to them. They are honest, and they are like family. I would use them again, because they are great.""They did the job that was necessary and only the job that was necessary. They didn't add any other services that were not necessary."
"They've always been strictly honest with what is needed to be done. I appreciate that, because sometimes, that's not always the case with auto repair shops.""I've been using them for more than 14 years, it's the fact that they treat you like a member of their family."
"They are very courteous and very nice.""They keep my automobile trustworthy and sound. The staff is excellent."
"I have full confidence in Frank's Auto Service. I've been going to them for years.""They are the best in the area, and they are very dependable. They know what they are doing. They have great customer service. "
"They do good, dependable work.""They got the car done when they said they would."
"I used them for an emergency that occurred while my mechanic was out of town, and they were fantastic. ""They took care of a lot of little details that had been overlooked."
"They are completely trustworthy, 100% honest, and they really care. I am a retired widow on a fixed income, and they are truly thoughtful of my safety and my limited means.""They are very honest and fairly priced."
"I think they are very honest.""It is very convenient. When I drop the car off, they take me home, and when the car is ready, they either pick me up or deliver the car."
"I use them all the time. They are very honest and ethical, which is so refreshing.""They are competent, and they have reasonable fees. They go the extra mile to help out."
"I've been going there for so long. They're professional and personal. They are good mechanics.""If you have a problem, they fix it. I really like their new location. I think they do an excellent job."
"They are reliable, good, and they know what they are doing. Yes, I would recommend them to others.""They are very accommodating. They even take you home and pick you up again. I enjoy taking my car there. "
"They're exceptional. They have really good customer service. They explain car problems in ways that people can understand. ""They're personable. They're perfect the way that they are."
"They're very honest, efficient, and considerate.""I've been going there for 20 years. They do a good job. They serve you when you need them to, not some other time. They've had the same people working there for years. You can count on them. When you go for one thing, they check everything, which is good for single women, because you know they take care of your car."
"Frank is honest.""He is fair. You can trust him with the repairs. Their prices are the best. He helped us sell our car, and we were able to get a decent price for it."
"They are fair, helpful, and honest. They even come and get you and take you home when your car needs repairs.""Their pricing is fair. I like how they explain in detail about the repairs that need to be done and why. "
"Go there. They are dependable. ""Dependable, and over the years, they have been very informative."
"Use them. ""It's convenient. "
"Their shop is clean, and they are reliable.""The quality of their service, they're doing a great job."
"You can trust them.""They did what I asked them to do. They did it well and for a reasonable price."
"If you need a trustworthy mechanic, they are definitely the one. ""Their service is 100% professional. There's no doubt about it. They are wonderful guys. I trust everything that they do. "
"I've been using them for years. They are the most delightful family I've ever known.""They are outstanding. I like that they are a family business and in the community to service."
"I know Dave, and anybody who works for him, will do a very good job.""Dave was as honest as he could be. I was satisfied."
"They were very courteous. His son gave me a ride home. He was very polite. It was Dave's son, but I can't remember his name.""They have a very clean garage, and when you go into the waiting area, it's also clean and businesslike. They were all gentlemen."
"They're very friendly and helpful.""They fixed my car right away. I just waited for it, and it was done the same day. I think they're doing fine."
"I've told a lot of people about Frank's Auto Service. I don't have anything bad to say about them. Dave Frank is perfect. ""Dave is kind. He explains things to you, and he has a very nice personality. He has a lovely son who works with him. Dave and the people he hires, I mean the mechanics, are all fantastic. "
"They are very honest. They do excellent service, and I highly recommend them.""I like the excellent service. They listen to you, and they go out of their way to do the best they can for you. I have great confidence in them."
"They are very honest. They keep track of all the work that they do for me. They call when it's time for me to have my oil changed and when they find anything wrong with my car. They call and let me know how much it will cost to fix it. Their service is excellent. The guys are all very nice. I always feel comfortable leaving my car there.""Their honesty"
"They are friendly, courteous, and they have a good pick-up and delivery service.""The pick-up and delivery service"
"They are fair and very honest. They do very good work. People shouldn't be afraid to use Frank's Auto Service.""They are dependable, honest, and their place is very clean and neat. Their workers are very polite and helpful."
"Quality of their work, and they got it right the first time.""They delivered everything on time."
"I like that they are in the neighborhood. They are only two blocks away. They do a good job. They go above and beyond to help you.""They are friendly. They get the car ready at the time they promise it will be ready. They get the job done. "
"They are reliable, friendly, and fair. They did the work quickly.""I like talking to the owner, Dave Frank. It's a family-owned business. It has been around for generations. When I hear about a business that has been around that long, it means they have a really good reputation. They do a great job."
"I have been very pleased with their work. They have been very good.""I am very pleased with everything that they do in keeping my car running right."
"They offer pick-up and delivery service. They'll come and get you. They pick you up as well. They offer a comfortable service.""Their new shop is really comfortable. It's obviously an upscale shop. It's very clean. I like their communication. They give you a list of things that they have checked on your car and then they give you a list of the repairs that are needed in the future."
"They are very reliable. They do a very terrific job. It's all positive.""They are very reliable. That's the important thing."
"They are very honest and very reliable. Their price is fair.""Their customer service, they repaired our car well. They did a good job."
"It's a good place to go for service. They tell you what needs to be done, and they do it.""They are really professional. "
"It's a good place to try. If they haven't done so, they should.""They did the diagnosis of what was wrong very quickly. They gave me an estimate, and I paid close to the amount of the estimate or even a little under their original estimate."
"They are reasonable, clean, very helpful, and easy to deal with.""They are quick, efficient, and their price is reasonable."
"They have good customer service, they are honest, and they have a clean shop. They gave me a ride back to work, and the job was finished as promised.""It's close to where I work, which is why I chose it."
"They are absolutely the best and most efficient shop. I would recommend them to anyone at anytime.""They are tops at everything, from the time I walk in until I leave."
"I would tell people that they are a very wonderful car repair shop.""They have good repair skills and integrity."
"I would tell anyone that If they want a really dependable mechanic, they should go to Frank's.""I like that they give me a ride home when I drop off my car for work and that they come and pick me when it is ready. They are dependable, and I trust them."
"They are a good, honest place to have your car fixed.""I like that they deliver you while the car is being serviced."
"They are very reliable, friendly, and helpful.""I trust them, and they provide a shuttle service."
"For 17 years, I have told people that they are excellent at what they do and their prices are fair. They are incredibly friendly. They always let me know what needs to be done and what can wait. They prioritize the work for my budget.""I always feel really well taken care of."
"They have been great to deal with for almost 20 years, and I highly recommend them.""The satisfaction I get from knowing they did a good job"
"They really do a great job, and they seem to care.""They are really honest, very professional, and thorough in their work. I'm always really satisfied with everything that they do."
"I've only used them once, but they did really good work. I was quite satisfied.""They told me what needed to be done, what they would do, and went ahead and completed the work. The car was fixed, and I was on my way again totally satisfied."
"Frank's Auto Service is dependable and honest.""I trust Frank's Auto Service to do the job that needs to be done and to do it correctly. I have no concerns about their ability. They give me everything that I need or my car needs including giving me a ride back and forth to my house if I need them to. "
"I'm 92 years old, and my husband is gone now, but he always used Frank's Auto Service.""They have always serviced our car to my husband's satisfaction, and we trust them. They took good care of us and our car. "
"They do very good and honest work, but they're expensive.""I like that they are only two blocks away, and they know what they are doing. I've been using them for many years, and I trust them. "
"It's an honest, family-owned business.""I was told by another shop that my car needed $2,000 worth of repairs. I brought it to Frank and he told me that wasn't the case at all. His help ended up making a big difference to me."
"They do good work and communicate well with the customer.""They did what they said they would do and finished on time. There was no hassle."
"I would say that they're really convenient to where we live, and they're nice people.""We like how close they are to where we live and that they're nice folks."
"It's a good place, and they're trustworthy. ""They are trustworthy and have good service."
"They give good service, they are very timely, and they are very helpful. ""They are very timely. I set an appointment, bring my car in, and it gets done right away. They're very good. "
"I'm satisfied.""I can't think of anything."
"They did a great job.""I have no worries when I take my car to them. I would not take my car anywhere else."
"I've used them for quite a while, and they've always done a good job.""The quality, and they are close by."
"That they are honest, and they do a good job.""They do a good job, and they don't try to sell you services that you don't need. "
"They're very trustworthy. I've only gone there once or twice, but I was very satisfied. ""I like the service that they gave me. They helped me out. "
"It's a professionally run business.""We've known them and have taken our cars there for more than 45 years. They are trustworthy."
"They have a nice, friendly attitude. I've been satisfied with their service.""I like receiving reasonable services at a reasonable price. I like their courtesy and how helpful they are. I've never had to bring my car back for the same problem. The work is done well."
"They were very thorough, and they did a good job.""The way they handled me and the car, they were very good. They knew what they were talking about. "
"They are pleasant. I feel that they give you your money's worth. They are nice. They come and bring you to their shop when the car is ready.""They seem to know what they're doing."
"They communicate. They tell you what's wrong with the car, how they will fix it, and when they'll have it done. ""Fair prices, and they provide a good quality service. They communicate very well. I think they're great."
"He was good. He took care of the problem and fixed my car.""He tries to give you an honest diagnosis."
"They are a little pricey, but they're convenient. They do work in a timely fashion. There's more comfort that it's owned and operated by the family. They have a shuttle service. When the car is ready, they come and pick you up. They have a very clean office.""I like the family. They are very honest business people that I trust. They are incredibly service-oriented and customer-friendly. They offer pick-up and drop-off services. It's a family owned business. His son and wife works there. It gives you a neighborhood feeling. I would definitely recommend them. Also, if I called and told them who I was today, they would recognize me."
"I would recommend them and give them their phone number.""I think the best thing is that they get the work done on time."
"They are on time, courteous, and competent.""Their competence"
"I only went there once, a while ago when I was in the area, and I had to take the car back to complete a continuing issue with the problem. They quickly took care of the problem that was an unforeseen consequence without any hesitation.""They were very friendly."
"They are honest as far as mechanics go. I don't usually trust mechanics, but I trust Dave.""Their honesty"
"I would say that they're honest, fairly priced, and they run a good business.""I like how convenient they are to where I live. I've been going there for many, many years, and I like that I know them well."
"I would say that they're very good, and I have no complaints about them.""We like that when we schedule appointments, they take good care of us. They also drop us off at work and pick us up to bring us back to the shop. They're very consumer-friendly, and we're very happy with them."
"They're pretty thorough, and it seems like they do good work, but they're not cheap. ""Their thoroughness, they really don't miss much, and they communicate very well. I have an older car that I take in, and they go over that thing with a fine-tooth comb."
"They're thorough, and they will only do what needs to be done. ""That's a hard question, but they always do exactly what they say they are going to do. "
"They seem to be honest and thorough. ""I like that I can trust them. "
"They did what they said they would do. They seem to be friendly, on schedule, and reliable. ""That's a tough one, but I'll say that they try their best to do everything for you. "
"It's a quality place to get your car worked on. ""The guys are personable. "
"Make sure you get an estimate.""I think since he has expanded, it has changed, but it's still a friendly service."
"They're convenient, helpful, and available, so that you can get the work done right away. I think they do a good job.""Their helpfulness, and they are convenient."
"They are reliable.""I don't know. I guess I like that they know what they are doing, and they are straightforward."
"They are good people. ""They take me home and bring me back."
"He was always good with his work. ""He knew what he was doing."
"They do quality work.""They were prompt. They repaired the car pretty quickly."
"They are economical, prices are fair and reasonable.""The car is ready at the time they promise it will be. He is very well established in Contra Costa County. He manages his business very well."
"They have the best service.""That they have the best service, it's close to where I live, so it's convenient."
"They were fast and thorough. They got the car done quickly.""The way they communicated what was wrong with the car and what needed to be done, I took my mom's car there, and she was very happy with their service."
"They have good service, but their prices are not competitive.""The shuttle service"
"They are honest and friendly.""They are honest and friendly."
"They are quite reliable. Frank is nice guy. They know what they are doing, and they are very accommodating.""I have used them for a long time and I trust him to know what's best for my car. "
"They did a good job, so I would say to someone that they should get a quote, but then consider all of their options. ""They did a good job, did what they said they would do, and completed the work on time."
"They're very friendly and personable.""They're conveniently located and very personable."
"They did a nice job, and they seemed reliable. Subsequently, I've had no problems. ""They fixed my car."
"It is convenient to take my car to them, and they do a good job. They complete the work on time. ""I like how they get the work completed on time. They are very prompt in how they do things. I have no complaints. "
"Check their prices first and compare them with other auto repair shops.""Convenience, and they are very nice."
"They are accommodating, professional, and they appear to be capable. They have good ethics.""They were able to describe what they need to do with my car, they gave me an estimate, and it was fixed. They were very nice. They help older people."
"I don't know. I'm going to pass on that one.""They seemed to do a reasonably decent job with the things that they actually repaired. They were friendly and very helpful with referring me elsewhere for other issues that they weren't able to address. I really appreciated that."
"I would tell people to make sure to look at the Yelp reviews for any mechanic you are considering.""I liked that they were friendly."
"I would suggest that they go someplace else. They were always doing the hard sell.""They were clean and polite."
"When I went there, it was ok, but I was not really happy with them.""Their location and shuttle service to take you home or pick you up when the car is ready"
"I would tell people to try and find a different place if possible. I do not have many choices were I live.""They were personable."
"I don't normally complain, but make sure you get the full story on the condition of your car before they begin repairs.""I like the man who runs it. The dad dealt with my AC, and it works great. The first experience I had was great. "