Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
November 2013
We declare that Four Paws Pet Ranch HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2089
(707) 902-3984
3410 Guerneville Road
Santa Rosa, CA 95401
David Weiss is owner of Four Paws Pet Ranch.

Four Paws Pet Ranch provides boarding and day care services for dogs and cats at its 5.5-acre facility in Santa Rosa. In addition to offering both short- and long-term boarding in a climate-controlled environment, the company offers personalized training programs, onsite grooming, animal adoption, and a membership-only dog park that requires all dogs to be screened for shots and follow behavioral guidelines. “We’re also proud to be Sonoma County’s only PetLight Therapy center,” adds owner David Weiss.

Mr. Weiss says Four Paws Pet Ranch’s model property has been a crucial element of its success. “Instead of being cooped up in a concrete building all day, our clients’ pets have a lot of room to play and socialize. This property has been here since the 1920s, so it has more of a ranch feel than a high-tech feel. We work hard to make it as warm and inviting as possible.”

Four Paws Pet Ranch’s staff takes an interactive approach to caring for cats and dogs, which Mr. Weiss says is important for maintaining an engaging environment where animals feel safe and comfortable. “Our employees are very animal-centric people, and that’s obvious to anyone who sees them interacting with their pets. When a dog doesn’t really want to go home after staying with us, we know we’ve done our job correctly.”

Company Philosophy

“We believe that if we take care of our customers (both the animals and their owners), they’ll take care of us. We want every dog and cat to have an engaging, fun time when they stay with us, and we make sure their owners get their questions answered and feel confident in our expertise.”

Serving all of Sonoma County

Pet Boarding, Training & Grooming
Animal Rescue
Pet Light Therapy

Blue Mountain
Diamond

Comparative Summary

Pet boarding companies are always looking for ways to distinguish themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Four Paws Pet Ranch sets itself apart by focusing on meeting the needs of both the animals that stay at its facility and their owners. “We know we...

Frequently Asked Questions

Q: What types of pets do you board?
A: "We mainly board dogs and cats, but we also have experience boarding chickens, snakes, turtles, rabbits, goats, pigs, rats and many other types of animals. "
Q: Are your staff members qualified to care for my pet?
A: "Yes, all our employees are trained in animal first aid, and they’re pet owners themselves so they know how to make animals feel safe and comfortable. "
Q: How often will my dog be in its kennel?
A: "Most dog boarding facilities keep dogs in their kennels for most of the day, but we’re the opposite. The only times we put dogs in their kennels is to eat and sleep—they’re outside playing the rest of the time. "

Industry Info

Properly socialize your dog to help avoid long-term behavioral problems.
Whether your dog is big or small, young or old, calm or active, experts recommend keeping him or her well-socialized. Often, this is simply a matter of making sure your dog gets plenty of exercise and is regularly exposed to positive interactions...
Findings based on statistically reliable research from 160 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
90%
n = 160

Diamond Certified Qualification

Based on 160 customer surveys, we declare
Four Paws Pet Ranch
has passed all rating steps and has earned
The Diamond Certified Award
No. 2089
Continuously qualified since November 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Tina B. Verified Customer Name
"I like the friendliness of the staff, cleanliness of the facility, and that they care. They've got the adoption thing going on. It has a really nice vibe to it. They care about animals there. They have emus in the front, which is fun."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Four Paws Pet Ranch
3410 Guerneville Road
Santa Rosa, CA 95401
(707) 902-3984
DCID7075423766

Mon – Fri: 7am – 7pm
Sat: 8am – 6pm
Sun: 11am – 6pm

Serving all of Sonoma County

David Weiss, Owner
8
24
Liability Insurance, Workers' Compensation
National Association of Professional Pet Sitters (NAPPS), Pet Sitters International (PSI)
Best of the North Bay (2012-2014)
2009
Pet Boarding, Training & Grooming; Animal Rescue; Pet Light Therapy
Blue Mountain, Diamond
1,800
All
Sonoma Pet Boarding

Photo & Video Gallery

Survey Responses For

Four Paws Pet Ranch

Four Paws Pet Ranch: Average 8.8 out of 10 based on 160 unique customer surveys of customer satisfaction.
Tina B. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We love that place. It's a great place to take your animals to get groomed."

"I like the friendliness of the staff, cleanliness of the facility, and that they care. They've got the adoption thing going on. It has a really nice vibe to it. They care about animals there. They have emus in the front, which is fun."

Dan G. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They take care of my dog."

"They're close to where we live."

Donna H. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It feels like home. It's the country feeling. Everybody's comfortable and that helps you feel comfortable leaving your pet there. I've never had to worry. They are hands-on. Whatever you need, they provide. They go the extra mile to give the animals the attention needed. That's huge in my opinion."

"I like that it's in the country and that it's very open and peaceful. The people are the best."

Phillip B. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They make it really easy to set up the appointment and drop the dog off for the weekend. The dog comes home happy and falls asleep."

"The fact that my dog comes back happy"

Matt M. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"My dog seems sad when it's time to leave."

"Overall, it's a good experience, and my dog seems happy. I like that they're attached to an animal rescue, and they actually help other animals. "

Linda G. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm very happy with them. I've used the grooming services. They are very loving and good with the animals. They are great. "

"I really like the groomer I go to, Gina. I like her personality. She's good with my dog. She does not hurry us along. "

Natalie L. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're flexible with schedules, as far as needing services right away. "

"The way that they attend to you is really great. They are good with customer service."

Steve J. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We have a pit bull. They accepted him, and there were no issues. They tested him with the other dogs to make sure everything would work well. That was very nice. It was nice that they included him."

"We don't go anywhere else. It's nice there. They open early, so we can take our dog before work. They seem to have a nice program there."

Michael S. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They take care of my dogs like I take care of them."

"When I bring the dogs home, they are as happy as when they went there. They do such a fabulous job. They're the greatest place that I've ever been. They know my dogs by name."

Oriana S. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were so easy for drop-off and pick-up. I like that they are flexible. I love that they provide a grooming service as well. I love their groomers."

"I like the drop-off, pick-up, and their flexibility. My pet is always happy to be there and is comfortable and excited. I really like them."

Heather R. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have treated my dog very well, and she hasn't experienced any issues there."

"Their hours are good. I like the fact that their boarding is so affordable. I'm happy with them."

Ashley C. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They provide a good service, and my dog is happy when he comes back."

"They're always available and helpful."

Heidi M. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a great place for your dog to go."

"I really like the way they bring the dogs in to the office. They take turns with the dogs and bring them in the office, which my dogs enjoy. They're just awesome."

Sue F. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It may not look really fancy, but it's clean, and the people there really take care of the pets."

"I like the attitude that the people there have with the animals, and the price is reasonable. It's a good price."

Cindy L. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very animal-friendly, the outdoor accommodations are nice, and the grooming is excellent. Our dogs are happy when they are there."

"The setting and the personnel, I like the way they are with the animals and the care they give. They are very friendly."

Dan P. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Great service and good people"

"The service and the location, my dog was happy and healthy when I got him back."

Dorothy C. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That my dog seems happy"

"They are very amenable and easy to work. I can bring my dog in last minute. I have a big dog and a little dog. They put the big dog with the other big dogs and the little dog with other little dogs. But, when my little dog sat by the fence and was not very social, they put them together."

Jacqueline J. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It was convenient for me to get there, and they were very kind, thoughtful, and efficient. They were good to my dog."

"I liked their expertise in handling the animal. When I get back from a trip, I am able to pick up my animal, because their hours are more convenient than other kennels."

James S. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they did a wonderful job of grooming my dog, and they were friendly and thoughtful. I would use them again and plan to do so."

"The grooming is the best I have found anywhere in the Bay Area."

Joan N. Verified Four Paws Pet Ranch Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That it is a good place"

"It was a nice, clean place for the animals."