Five Star Networking, Inc.

Q3 & Q4:"He's honest. We've had a lot of technicians come out that never really fixed anything. He does a good job, and he charges a fair price. He tries to save you money. He responds immediately, or if he can't, he tries to help you over the phone. My boss won't work with anyone but Paul."

B.B.O. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very hardworking. If they start a job, they finishe it. They are efficient. They are a good company."

C.R.S.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are there when you call them. They are always available."

C.T.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are customer service oriented."

C.O. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal service, quick, and very responsive"

C.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Knowledgeable, quick response, affordable, and thorough"

Eric D. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Paul is terrific. If I could give him a number above "10", I'd multiply it. He is the best there is. He is responsive, timely, customer oriented, fair, and reliable. I would go on and on, but I've run out of adjectives."

E.H.A.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their on-time scheduling"

F.C.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like Paul. He will do everything he can to try and come out the same day when we have a computer problem."

H.W. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They went above and beyond to get the job done. If they weren't able to get there right away, they would call and let me know."

M.O.D. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive. They've gone way above and beyond for our business. Paul has a lot of patience. If one of his guys doesn't know the answer, Paul is always there."

Richard F. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's available, personable, and he gets stuff done."

S.F.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are dependable, they answer the phone, and they treat me like I'm their only customer."

S.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I can always reach them. They are quick and responsive. They are price conscious. They look at ways to save money and do things economically. They have a good staff. They are all very courteous. They meet all of our needs, business and professional."

T.I.M.H.P. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's just very knowledgeable, professional, and he knows what he's doing."

W.R. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their response time is phenomenal."

A.M.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very responsive. When we would call, they would always answer and return our calls quickly. Their prices weren't too bad either."

A.F. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing. They are professional, friendly, and they take care of our computers."

A.B. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Dr. Brokstein wouldn't let anyone else touch his computers. There are multiple things we like about Five Star. We get a really prompt response. He does good work, he is reasonable with his billing, he fixes the problem, and he doesn't have to come back to fix the problem again. In the past, we had technicians who would just keep doing things. They would fix one thing and then have another thing to fix. He just fixes the problem. He has been our technician for the past few years, and he does an amazing job."

B.B.O. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive. If I have a problem, even if it's during odd hours, they are there. Their rates are extremely reasonable for what they do. The service they give is absolutely worth the money they charge. They go above and beyond what they charge."

B.D.M. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very quick. He had a quick turnaround with getting my network and computers up and running. He said what he was going to do. He came out and finished the job. I was very satisfied. Everyone I talk to likes Paul."

C.R.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quick response, they are 'Johnny on the spot'."

C.P. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Personal attention"

D.T.A. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really knowledgeable, friendly, and very professional."

D.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really courteous, prompt, and they follow up."

E.P.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal service that he gives, he knows me by name. He comes over and takes care of me when I need stuff. He gives very good service. "

E.H.A.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, I liked the way they explained things. I thought they did a pretty good job."

F.F. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their courteous employees, they make sure all of the questions we have get answered. If we call with an emergency, they are here within an hour. They are very responsive. We have been doing business with them for fifteen years. Out of all of the vendors we have dealt with, they are the best. All of their employees are very caring. They want to do a top-notch job."

J.W.G. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that I can get through to people via cell phone. I always get an answer or some type of support immediately."

Laurence A. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their availability, it's easy to schedule appointments."

L.M.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked Paul and his knowledge. He was pretty awesome."

R.I.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their reliability and availability, anytime I need them, they come out right away. They fixe all of my computer problems. They are great."

T.S.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and good."

A.H.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt."

A.M.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out promptly and got the work done. They did a good job."

A.B.D. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He's very honest. He charges fairly and he looks for the best deals. He even throws in some free services every now and then. He is very quick to respond. Paul comes in, gets what he needs to get done, and leaves. Paul comes out. It is great. His wife handles the accounting. She is just incredible. "

B.A.L. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He does excellent work. I've recommended him over and over. When he says he will do something, ninety percent of the time it gets done. "

B.B.O. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their owner works really hard to keep his customers happy."

B.G.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quick approach, they do an excellent job. "

B.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their punctuality and their service, they are great. "

C.R.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quick response and they answer their phones. They are there when I need them and they do a good job. "

C.T.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, efficient, and diligent. Those are the top three words I can think of to describe them. They are very interactive with their customers and really good all around. "

C.M.Y.K. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When they come to our facility to work, they are very thorough. They make us feel comfortable. "

C.S.G. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just really very nice and pleasant to deal with. Whenever we call, they make a point to have someone here immediately. Sometimes, we have immediate needs and they get here right away. They are very easy to work with. "

Daniel A. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When we call, they are right there. He will even come to our house for personal computer issues. Paul is very personable. They are so knowledgeable. Paul knows his stuff. I hired some bozo in the past who really messed things up. Paul was able to point out their mistakes and fix them. I can't say enough good things about him. "

D.D.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have a long term relationship. His team works well. They work really hard. We love them. "

E.A.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Customer service, Paul is awesome. He is very helpful."

E.W. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was very friendly. They showed us exactly what we needed to do. They spent numerous hours training us at no charge. "

Eric D. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their efficiency and their professionalism, I have nothing but the highest regard for them."

E.H.A.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, when they say they are going to be there, they show up and do the work at that time. "

F.C.M. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They just get it done."

F.F. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive. I feel they care. I don't know if that means anything. They are wonderful. We've been using them for ten or twelve years. "

F.C.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very friendly. Paul definitely knows what he is doing. He makes me feel comfortable. He is funny and nice. He has helped us a lot. They are awesome."

H.S.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They work with our schedules. They are very helpful. They continue to come back until they get the job done."

I.D.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable. They respond to our inquiries or whatever we need in timely manner. They really know what they are doing. They solve any problems that we have. Also, they are very nice people. We get what we need. They provide a really good service."

L.P. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I know the owners. They have done work for other people and they say the same thing. They return our phone calls."

M.S.C.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He came to the house and took care of the problem, instead of me having to haul the computer somewhere else."

M.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing and they do a good job."

M.M.C.E. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service is beyond awesome. They have done some things that other companies would have never done, such as coming out on a holiday. Nothing slips through Paul's hands. If something is not okay, and there has only been one occasion when that has happened, they are 'Johnny on the spot'. "

R.T.P. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We have been working with Paul for a while. He has always been really helpful. He takes care of what we need right away."

R.C.D.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I wouldn't use anyone else. Whatever we need, they provide. If anything goes wrong, we don't know how to fix it. We don't know much about computers. They show up quickly, with a good attitude, and they get the job done. "

R.M.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quality of their service, the customer service, and the work that they did was fantastic and quick."

R.I.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Brian goes above and beyond for every client. He is a very caring and wonderful person. He has great attention to detail."

S.F.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and degree of technical knowledge"

S.C. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We are very happy with them. Whenever we need them, they are prompt and always here. They do the best job that they can. They are ethical. "

S.O.T. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like that they answer my questions and calls. They are our technical support. They answer any type of technical question. They are fast and always there. I never have to wait for them."

S.F. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We are not computer literate. Sometimes, we are subject to computer viruses. Paul advises us on that. He makes our job easy. Even when we were looking for a new telephone system, he looked at our quote to make sure we were getting a good deal, even though it was not his area. He is just an overall good guy. "

S.R.W. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just great. They do their jobs. We have not had a problem."

T.L.G. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Whenever we call, they respond right away. We've been using them for two or three years, so we know everyone they send. They really help us. "

T.W.M.P. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt. They do what they promise and what they say. Their work is good. "

T.A.B. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have very friendly customer service and they are very professional. "

T.S.I. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and very helpful. The quality was good. They helped me a lot. Overall, they were great people. "

V.E.T. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I am not technologically savvy. I just tell them what I need and they get it done. I don't have to sweat it. When I come back, everything is done."

W.T.S. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable and quite responsive."

W.R. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I use them and only them. They have been our vendor for thirteen years. I like the continuity of the work and their response time. We used Paul even before he started his company. "

W.P. Verified Five Star Networking, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their responsiveness"

A.I.C. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"This might seem strange, but what I like best is how personable they are. Of course they are competent, but they are also easy to deal with."

B.A.F.S. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Just the general knowledge that they have"

B.A.C.C. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like their quick and responsive service."

Daniel A. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"When I call, they usually come out the same day. They do very well. If they can't come out, they try to help me over the phone."

B.G.I. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge and quick service"

Daniel A. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"When I call, they come and help me. They are really on top of it. I think they are very good. They are awesome. When I ask them for something, they come out, if not that day then the next day. They have taught me all kinds of stuff."

I.D.I. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their promptness, and when I call, they come out. They are nice people."

T.L.G.I. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their customer service and their quick response"

C.P. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt and very professional. "

C.C. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their technical know-how and prompt service, they always answer my questions very quickly and efficiently. "

D.B. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive whenever we call. "

D.I. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what I asked of them in a very reasonable manner. It seemed like they dropped everything to take care of what I needed. "

J.W.G. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have a quick response when there is a problem. If they can't walk us through it over the phone, they come out the same day. If it is an emergency, they come within an hour. They do a wonderful job. If the unit is down, they bring a replacement. "

L.M.S. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the knowledge and professionalism of the owner. "

R.M.P. Verified Five Star Networking, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are dependable and very efficient. "

K.T. Verified Five Star Networking, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to pay attention to the needs of smaller businesses."

T.M.S. Verified Five Star Networking, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They pretty much do everything they say they are going to do, and everything works."

I.C.S. Verified Five Star Networking, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their workers were prompt. They completed the job within the time frame they said they would."

S.F.S. Verified Five Star Networking, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to find out what our needs are. They solve our problems, and they are pretty quick."

W.R. Verified Five Star Networking, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness, they offer a quick response."

W.S.M. Verified Five Star Networking, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked being able to get somebody back on the telephone line. They had a good response time."

I.R.E.S. Verified Five Star Networking, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Convenience and a short wait time "

Five Star Networking, Inc.

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Verbatim Survey Responses From Only Verified Customers

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