Independently Rated Highest in Quality
E i g h t h                              Consecutive Year        
Originally Earned:
December 2002
We declare that EXCEL Moving Services HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #192
(800) 392-3596
30047 Ahern Avenue
Union City, CA 94587
Bruce Owashi, President

Since 1994, EXCEL Moving Services has grown to be a leading transportation and relocation company. EXCEL Moving Services cover transportation and storage needs for the entire Bay Area and California.

The company also extends its services nationally and internationally as a major agent for Mayflower Transit, LLC, the most recognized name in moving. EXCEL Moving Services is also a Minority Business Enterprise, which means that companies who engage them get an MBE expenditure credit.

The company specializes in residential moving services, including local, long distance and overseas moves. Additionally, they provide office and industrial relocations, intrastate and interstate hauling, corporate relocation services and record storage. The company also provides extensive general storage facilities, including one month of free storage. They also offer special incentives and discounts for senior citizens.

In order to serve their customers' insurance requirements, they offer everything from basic carrier liability to Full Value Protection with zero deductible. Claims may be filed up to 9 months after a move, or before a subsequent move.

Company Philosophy

"EXCEL’s priority is to provide value and to create satisfied customers. Please put us to the test!"

Serving Alameda and Santa Clara Counties

Corporate, Residential & Industrial
Moves
Intrastate & Interstate Hauling
Storage
Record Storage

Map

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Findings based on statistically reliable research from 173 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
93%
n = 173

Diamond Certified Qualification

Based on 173 customer surveys, we declare
EXCEL Moving Services
has passed all rating steps and has earned
The Diamond Certified Award
No. 192
Continuously qualified since December 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"Their employees are very personable."

–C.I.

"The employees had good attitudes. They put up with some hard conditions. They were able to meet their deadline."

–I.S.E.L.I.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

EXCEL Moving Services
30047 Ahern Avenue
Union City, CA 94587
(800) 392-3596
(510) 324-9716 fax

Mon - Fri: 8am - 5pm
Sat: 8am - 12pm

Serving Alameda and Santa Clara Counties
MTR-182288
Liability Insurance, Worker's Compensation
AMSA, AMSA RIM (Int'l.) Certified NCSDC MBE Certified UniGroup Quality Labor Training Agent
Bruce Owashi, President