DIAMOND CERTIFIED COMPANY REPORT
European Sales & Service, Inc.
European Sales & Service is a full-service, independently owned repair shop in Santa Rosa that works exclusively on Mercedes-Benz vehicles. The company offers a wide range of mechanical services, including full diagnostics, electrical system repairs and air conditioning conversions. It also provides “Flex A” and “Flex B” maintenance services (which are specific to Mercedes-Benz vehicles), handles valve jobs, overhauls engines and transmissions, and more.
Owner Richard Cordes has more than 35 years of industry experience, all of which were spent repairing and servicing Mercedes-Benz vehicles. Mr. Cordes worked for a Mercedes-Benz dealership for 12 years before establishing European Sales & Service, and he says his centralized focus on one specific type of automobile makes a big difference to customers who expect and demand expertise for their cars. “Mercedes-Benz vehicles have long been known for their safety, luxury and precision engineering. They require specialized care from qualified professionals, and that’s exactly what we provide.”
Company Philosophy
“We emphasize quality above all, and we work very hard to please our customers. Our qualified, conscientious technicians are proud to provide excellent workmanship and superior customer service for every client. We know that successfully servicing Mercedes-Benz requires the latest equipment, so we’re committed to staying updated on industry advancements and maintaining our hard-earned reputation for performing high-quality repairs.”
Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale.
Mercedes-Benz Mechanical Services:
Oil & Filter Service
Check Engine Light Diagnostics
Flex A Service
Complete Vehicle Inspection
Flex B Service
Brake System Service
Scheduled Maintenance Service
Complete Engine Rebuild
A/C Service & Repair
Transmission Service & Rebuild
Suspension Service
Valve Job
Bilstein
Bosch
Continental
Lemforder
Mercedes-Benz
Comparative Summary
Auto repair companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to focusing exclusively on repairing Mercedes-Benz vehicles, European Sales & Service differentiates itself by taking a highly personalized approach to customer service. “Our personal...
Frequently Asked Questions
Q: Do I need to get all the recommended repairs done immediately?
A: "Generally, yes, but we’ll tell you if a repair can be deferred and when it’s best to get it done. Most times, getting a repair done immediately will save money. Recently, we had a customer with a bad front-strut bushing, and it was only a ma...
Q: How long will my repair take?
A: "In most cases, repairs take just one day. When we have to order a part, it can take as long as three days."
Q: Do you use original Mercedes-Benz parts?
A: "In most cases, yes. Some aftermarket parts are very good, though. We’ve been around long enough to know which ones are reliable and which aren’t. Sometimes we’ll recommend an aftermarket part to save the customer money, but only when we know...
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Industry Info
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To properly care for your Mercedes-Benz, use maintenance methods specifically designed for European automobiles.
Weather patterns, dirt, ultraviolet rays and other factors can have a significant impact on the appearance of any car’s exterior, but for a luxury vehicle like a Mercedes-Benz, they can be especially damaging in terms of aesthetic value. Consider...
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Findings based on statistically reliable research from 301 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Customer Loyalty
94%
n = 301
Diamond Certified Qualification
Based on 301 customer surveys, we declare
European Sales & Service, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 222
Continuously qualified since January 2003.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
Jon C. Verified Customer Name
"They are Diamond Certified, which means you can trust them."
Research conducted by American Ratings Corporation. Ratings Methodology
Diamond Certified® Video Profile
Company Capabilities Table
European Sales & Service, Inc.
920 Petaluma Hill Road
Santa Rosa, CA 95404
Santa Rosa, CA 95404
(707) 836-3960
(707) 525-1972 fax
(707) 525-1972 fax
DCID7075750960
Mon - Fri: 8am - 5pm
Serving all of Sonoma County including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale.
Richard Cordes
35
4
145194
Liability Insurance, Worker's Compensation
Better Business Bureau
Better Business Bureau A+ Accredited Business since 1989
1985
Service and Repair of Mercedes Benz Automobiles
Bilstein, Bosch, Continental, Lemforder, Mercedes-Benz
150
Mercedes-Benz Owners
12-Month/12K Miles on Parts, 2-Years on Workmanship
Photo & Video Gallery
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
European Sales & Service, Inc.
Survey Responses For
European Sales & Service, Inc.
European Sales & Service, Inc.: based on 301 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Jon C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They explained all of the repairs that I had to complete and what repairs could be done later. They saved me a little money where they could. They left a good impression on me overall."
"They are Diamond Certified, which means you can trust them."Andrew C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very customer oriented. They appreciate their customers a lot."
"They were really friendly, helpful, and pretty quick with their work too. They knew what they were doing."Jim B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I know the owner personally. I will continue using them."
"Their honesty"Dennis B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are in fact Mercedes mechanics and factory trained."
"They are Mercedes mechanics and factory trained."Frank B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They worked on it in a timely manner."
"They perform the work I need to have done."Jim B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"An honest auto repair company"
"They accurately informed me of all the problems with my car without pushing me to purchase any services."Kermit A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are reliable and cost-effective. I recommend them."
"They are reliable and cost-effective. I recommend them."Yvonne A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The pricing, I would use them again because of their competitive pricing. Their service and when they told me it would be done, it was done. It was done right and I was treated fairly. They met all of my expectations."
"Their pricing and the personal service I get from Richard"Muriel B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are really great."
"They are very friendly and they do a wonderful job on my vehicle. Richard is great. He makes me feel comfortable. They are very convenient."Robert B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Use them."
"Personal service"Ryan A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do good work."
"They are friendly."Tami A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are definitely on point. I like Diamond Certified. They are high end. They are very easy to deal with and knowledgeable."
"They were thorough, they explained everything, and they followed up very well. I never had to check on the status of everything."Tommy C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are probably the most honest group I have ever dealt with. They are very forthcoming with prices and information. Rather than just pushing me into one thing after another, they tell me about whether it is something that I should take care of right away or if it is still okay. "
"Their work is just really good. They have done a lot of work for me over the years. They have always treated us really well."Pat C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their honesty and the consistency of the service. "
Laurie F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest about the repairs. They get me in and out quickly, and I like that they wash my car."
Sheila H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality and the price"
Roberta P. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are nice, and the work is very good. If there's ever a problem with a repair, they take care of it right away."
Judy S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt that they were honest. They found a couple of things that were wrong and explained everything to me. The entire experience was good."
Brion A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They take good care of my car."
Clem M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their work"
Cody H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was a nice atmosphere. The people seemed nice and educated."
Dylan C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have always been very prompt. I like the fact that the price matches what the other dealerships are charging. The owner is very nice."
Faye R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"What I like about Richard is that he knows his business. He is forthright, and I appreciate that."
Gail N. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The special attention I receive, the store is low-key, not fancy, and I like that."
James H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything is great. I like their customer service."
Jesse J. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the service. I have no complaints."
John O. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are friendly, and the work gets done. If something's not fixed correctly, they fix it, without arguing about it. Their location is good. It's easy to get in and out of."
Krista S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very good. They did a good job on my car."
Leonard B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have a very cranky forty-year old Mercedes. He's the only guy between Novato and anywhere North that I will take it to. I pay once it's done. Other places I've taken it to, I pay twice for the same repairs."
Ellie J. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very efficient and honest. "
Charlotte L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are easy to talk to. I can reach them right away."
James O. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I thought the service was prompt. They seemed to be very professional. I liked that they gave me different options of what I could do. They made suggestions that provided the best value for my money."
Nancy R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The fact that they diagnose and solve problems quickly "
Ray R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They listen to what I say. They do the job right the first time."
Fred K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He provides excellent service. He is very honest. He has gone above the call of duty in providing a loaner car. "
Alice A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very fast and nice. "
C.A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty"
Lois B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've been going there for years. I just like their thoroughness. They do a good job."
Howard J. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything, their prices, promptness, and the overall service was good."
Fred R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The convenience, and things are done in a timely manner. I just think the overall service is great."
Nancy H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know what they are doing."
JoAnn K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personality, customer service, and they make me feel comfortable."
Patricia S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They made the repairs on my car after the accident. Everything turned out good."
Jerry F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're knowledgeable and the service is great. "
Hans S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked the people there because of their personalities."
Martha B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were honest, fair, quick, and honest."
Suzanne R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very nice and they did good work."
Robert T. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked their quick service."
Bill F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism"
Matthew S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was exactly like they said it would be, and the young man at the service desk is very pleasant and professional."
Pamela M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"My son drove the car in and they were able to get the part the same day and install it. They told him if they couldn't repair it that day, they would drive him to work so he would not be late. They give us friendly and reliable service."
Susan B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner is a hard worker, honest and reliable. I would recommend them to anyone."
Evan P. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were knowledgeable and personable."
M.A.B.E. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their reminder cards."
Michelle N. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They give you an accurate estimate and follow through with the work. "
Janet F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything is great. They are friendly and professional."
Andrew G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like their commitment to good service. "
Emanuel R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I really like the way they explain everything to me."
Bill F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the service and knowledge "
Bill M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I really like everything about them. I have full confidence that they can take care of my Mercedes."
Todd P. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were upfront and honest."
Armando M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very friendly and professional."
Mary R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everything"
George O. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They went out of their way to do a good job for me."
Kathleen K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal service"
Pam S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Great attention to detail"
Maria G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Everyone we dealt with was really nice. We felt very comfortable with them."
Ellen B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service is wonderful."
Diane N. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest, responsive, and they saved me a lot of money."
Bill F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their expertise and candor"
Jesus M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were able to fix my car when others couldn't. "
Kristi S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They take the time to explain what is going on with my car when I bring it in for service. I have found them to be very helpful and honest."
Teresa S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service"
Dr R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their courtesy, promptness, and attitude"
Martha F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I liked how quickly they worked."
John R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We have a good working relationship with them. "
Ed R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices are competitive."
Bob P. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service was great, I liked the way they give you one on one, it's not like going into a production line shop. They take personal care of their customers, answer any questions you have and offer assistance, Rich has always been very helpful."
James B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are courteous, friendly, and they do good work."
Michael H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people were all very friendly, Ken informed me of other problems I needed fixed and I appreciated that. They had all the parts on hand, no delays and my car was finished in a quick manner."
Chad E. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly, very helpful and got me everything I needed"
Lois B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Richard is very nice and personable, he tends to customers and the people who work for him and his customers are very conscientious."
Paul M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very efficient and knowledgeable."
Ty F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a personable and knowledgeable staff, I've been with them for 15 years and never had a problem."
Kelly L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've known the owner for years, he has in depth experience with Mercedes, him and his mechanic really know their stuff and they keep updated with the latest technology."
Ken M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was good customer service, they did work in a timely manner according to the way we discussed. Everything went smoothly."
Jack B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were very convenient."
Ron C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very accommodating, thorough, and personable."
George M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They took care of it quick."
Sam R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very efficient and knowledgeable."
Melanie G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a nice staff. They are efficient and seem honest"
Patsy G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were real down to earth, explained things, the computer readout was very readable and detailed"
Richard M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick service, good pricing, did the right thing at the right time"
Taylor H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner gave personal service, friendly, explained things, trustworthy"
Steve C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work right, just a check-up"
Dylan P. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly and helpful"
Bob G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the boss's personality, he listens to you, does good work"
Brad B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick, they always fix the problem"
Jim A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got our car done quickly"
Dee A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very good mechanics and they're honest"
Lauro A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendliness and they do everything the way they should"
Teresa B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They way they explain the problems to you"
Frank C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're small but they're great. They have the best mechanics. I wouldn't go anywhere else"
Daveen C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We knew we would be treated fairly. They treated us like family"
Thomas C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty"
Matt F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very friendly and told me exactly what they were doing"
Arlan H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say in the time that they say"
Taylor H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very personal service"
Aida J. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I know the owner. He's a good friend"
Cathy L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He did what he said he was going to do, on time, and for the price he said"
Larry L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Owner is friend. They're great. They do great work"
Richard L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job at a reasonable cost"
Marilyn M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal relationship and a loaning car and Richard is marvelous"
Mark D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices"
Greg A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional and Rick is highly qualified "
Steve A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Excellent and quick service"
Diana B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed everything"
Peter B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They knew what they were doing and the people were friendly"
Lynne B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service and friendliness and they helped us try to sell our car"
Tree B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt and excellent service. Price was good too"
Lois B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"My husband really likes them. They're very courteous and businesslike"
Chad B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I had a last minute repair and the owner himself who was about to go on vacation serviced my car personally"
Ron B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very honest and they helped me when I was hung up on a vacation"
Marilyn B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It was done when promised"
Victor C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and they educate you about the cars"
Steve C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We had a problem and they fixed it"
Nicole C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly and they got it done on time"
Jay D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're personal and personable"
Gerry D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed the car and I never had to take it back again. Very personable and they do quality work"
Anthony E. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very thorough"
Bill F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Real courteous and helpful in getting parts and they saved me quite a bit of money"
Ben F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They knew a lot about my car"
Julie G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Owner knew what he was doing and explained everything to you"
Ted H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal service"
Patrick H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're honest"
Jim H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough and they did a fine job"
Dianne J. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"A lot of personal attention"
Barry J. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service"
Kerri K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very responsive"
Victor K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service and politeness"
John L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He seemed very honest and the price is right"
Peter M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They knew what they doing and explained to me what was going on"
Richard M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job and it was quick and reasonably priced"
Katalin M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their workmanship and everything about them. Richard is excellent and his people are super"
Ann M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal attention"
Pat M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They didn't treat me like an idiot and they were great"
Terry M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They put themselves out. I needed some emergency service and they did it on very short notice and they went the extra mile to take care of me"
Vee M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They go out of their way and they're really honest"
David L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It is a good shop."
"It is easy to do business with them."Al A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They get down to business and they do their business well."
"I call any time and they try to get me in to get whatever I need done as quickly as possible."Cody B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They get me in quickly and they take care of my needs."
"They help me out any chance they can and the cost is cheap."Mark A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very reliable."
"They have fast service."Tanner A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They were very straightforward. They gave me the quote and they did what they said they would do."
"They got the job done. They did well."Ambrocio M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I went in, they gave me good information about my car. The service was good."
Daniel R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done."
Leonard G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The convenience"
Louise S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are honest. They take care of you as though you are an individual. They have earned my trust."
Ann C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are thorough and personable."
Michael F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very friendly and straightforward. I think they know what they are doing. "
Phyllis L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good, conscientious work. I've been using them for ten years. They do quality work all the way around. "
Bill M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed things on the first try. "
Greg M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I felt they were honest and forthright."
Dana O. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very friendly and nice. "
Doug C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got it in and out quickly. "
Robert J. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were knowledgeable and got the job done right."
Katy D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice and honest."
Margaret D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were thorough and easy to work with. "
Tim O. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They provided good service, and they seemed fair and honest."
Steve C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He was very reliable and always has the parts I need."
Corky C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They let me know what they are going to do to fix what is wrong."
Mac M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Richard knows what he is doing."
Lois B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very friendly and helpful."
Ron D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They stand behind their work."
Ed R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what they say they are going to do."
Charles M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed the problems, and they were very thorough. "
Shailesh A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are highly technical, and they provide excellent service."
Michael M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He is honest."
Michele G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really know how to work on Mercedes'."
Chris M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their fast service"
Ray R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were attentive."
Ron S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed my car."
Gary P. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're courteous and when they told me things would be done they were."
Doug C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did what I expected them to do, when we interacted with Ron we got a straight story. He gave us a good estimate on schedule and cost. Other places we went to there were constant surprises, you get an estimate then they call you back and say it's going to cost more. With Europeans you get the straight story and they deliver on their promises."
Kerri K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they are responsive and accurate with their estimates."
Alex D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service was good"
George E. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The friendly service, the competence"
Jim V. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their interest in taking care of the work"
Al A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the owner, have known him for years, easy to talk to and handles the problems quickly"
Steve B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Knowledgeable"
Ken H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal attention that they give us is #1, the quality of work is very good"
John A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to get things done properly and honest"
Chinenye A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The whole thing was good"
Larry A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their honesty"
Darlene B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can trust them"
Bill B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've just been satisfied. Personal contact"
Chris B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service people were really friendly"
Angie B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service"
Frank F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The overall service"
Martin K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They fixed me up promptly; I was traveling on business"
Jose L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their professionalism. They give a few choices on how to take care of a situation"
Reese B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are pretty conscientious and they try to give me a good deal."
"I have an old car and they try to give me a good deal."Angelica B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have kept our car running."
"They know what they are doing with my very old car."Chito C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Good service"
"I can go there any time without an appointment. They make room for me."Frank B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Go see them. They do a good job."
"They do what they tell me they will do."Hillary C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are smaller than the dealer. I had a few little quirks that I probably would not have had with the dealer. I enjoy them and I like going to a smaller shop."
"Their personal service, the dealer is a little remote and not very helpful, so this shop feels more personable."Zahe A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Check them out. Check out their prices. "
"The time frame of how fast they were able to turnaround the car"Audrey K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be upfront and honest. They give us options."
Alan S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their location is good for me. Richard is a very friendly person, and the work is good. "
Jeff F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the main guy, Richard. He's always nice."
Leonard K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be very thorough."
Kathy D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Price"
Sandy D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Close, easy, and quick"
Denise S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I finally got to a guy who knew what he was doing. I had a difficult problem. Greg took the time to fix it. I appreciated that. "
Kristen K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very thorough. They make the time to communicate with me."
John A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do good work. It's prompt."
Josh A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The convenience of their location"
Floyd B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know what they are doing."
Sue B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to know what they are doing. "
Edith M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I am very happy with their services. "
Jim C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to know what they are doing. "
Angelica B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They try to work with you, and they have loaner cars on occasion."
Bob R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We found the staff to be friendly and helpful."
Karen S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their location is convenient for me, and they have been very helpful."
Dixie M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Fast and reliable service"
Bill B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I really like their mechanics."
John M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The staff is very good."
David S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be very helpful and responsive."
Brian M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are on prompt, the overall customer service is good, and they specialize in Mercedes Benz."
Richard L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They get you in fast and they are knowledgeable."
Jerry F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quality of service, they were upfront about what was wrong"
Suzanne S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prompt and courteous service"
Ron D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Easy to get an appointment, work is pretty good"
Tony G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing stands out"
Richard F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional"
Todd S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honest, got the work done quickly"
Ian B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professional and courteous"
Sandy C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were good about advising us and they didn't leave grease behind in the car"
Patricia F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They've been really helpful"
Ken H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're reliable. People are very friendly. They're really good"
Jovy A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the work"
Al A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I know the owner"
Gail A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They explained what they were doing and they tried to fix the problem at the least cost"
Dennis B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The staff was good"
Josie B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner kept in contact with me"
Tom C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did a good job"
Richard C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were timely about getting the work done"
Ben C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were nice and they didn't do anything without asking me"
Keith C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their new location"
Gail D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were honest"
Alex D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're qualified"
Joseph F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their cheerfulness"
Bill G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've never brought the car back when he hasn't wanted to get it right and they'll keep on trying till they get it right"
Carol G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The owner gave me information about what they were doing, personal service"
Peter G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Owner has a very likeable smile and manner"
Josh J. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to be confident in their abilities"
Lori K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Real honest assessment, they're honest"
Kyle K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very accommodating"
Jill L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Work done in a timely manner"
John L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are a small shop and personal"
Tom L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were honest with me-- and told me the repair I needed on my old car probably wasn't worth doing"
Said M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service and honest estimate"
Edward F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were accessible and knowledgeable."
Bonnie M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I was satisfied with their work."
Larry A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were friendly and communicative."
Barbara P. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are pleasant to work with."
Paul M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their competence and friendliness"
Richard H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they are professional, friendly, and responsive. "
Tami C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're friendly and professional."
Donald R. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got the job done on time with no hassles."
John C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't remember"
Rebecca D. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Convenience, good price"
Irwin S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service, they service well, they pick me up and drop me off at work, they have got class, their price is even good, trust is important and I trust them, they keep me happy"
Masoud A. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good job"
Hugh F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their prices"
Carl B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The whole experience"
Tammy H. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did the work correctly"
Mark M. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very friendly and told me exactly what they were doing"
Dona F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"The owner is polite."
Gary C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to always find solutions to my car problems."
Pamela B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"The service person Ron was good."
Pat L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing comes to mind"
Bruce B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good diagnosis"
William B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:
"I brought my car there for a service after they did an oil change for me. They quoted me much more than what was needed for the job."
"I liked the oil change they did for me previously."Mark S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They were convenient for me to get to."
Mark K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I can't think of anything"
Emily G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They know my car well"
Rick K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"He did okay except for the steering"
Singh K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They did good work on car, it was okay"
Ralph C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They are friendly, but they take way too long for service calls. "
Bruce E. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They are fairly knowledgeable."
Kyle F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
Anthony B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the owner."
Steve L. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They were nice and courteous"
Mark K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Can't think of anything"
Dennis C. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Convenience of scheduling"
Joe B. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I have used them for four or five years, but they have been going downhill."
Billie S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"I don't know."
Theresa F. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They're friendly"
Stephen G. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"They were very nice but they were in transition"
Max S. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Efficient"
Fred K. Verified European Sales & Service, Inc. Customer Name
Q1:
Q2:No
Q3 & Q4:"Nothing"
