European Auto Works

European Auto Works: Average 8.6 out of 10 based on 225 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Carol C. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They take good care of you. They have a clean shop, they are reasonable, and they are all around good guys."

"Personally, they are really convenient."

Nelda T. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I was very pleased. They were courteous, the shop was clean, and the car was ready when promised."

"I thought they were pleasant and easy to work with. It was my first experience with them and it was a good one."

Dennis D. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are really great. They are quick, courteous, and all that good stuff."

"They were close to where I was working, very convenient."

Elizabeth S. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The people that work there are friendly, approachable, and they know what they are doing."

"When I had questions, they took the time to answer them. Even if they were common sense questions, they didn't make me feel dumb because I don't know a lot about cars. They were very nice and very professional."

Elsina N. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I'd say I'm very happy with them. They are nice people and they do good work."

"They really care. They are thorough and they take the time to listen to you. "

Filbert C. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I think it"

"I like the no-nonsense approach and the great service."

Julianna L. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are honest, they do good work, and overall it's a good place to take your car."

"They are straightforward and reliable."

Lilia R. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are professional, they get to the point quickly, and they are really good at explaining what the problem is. I think that they are very nice and easy to deal with."

"The quality of the work and the people"

Preston T. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"That they are very friendly and very thorough"

"I like that I can trust them to find and fix a problem without creating more problems in the process."

Spiros B. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It's a quality shop. They are clean and organized. They really know their stuff. They are expensive, but I believe that quality comes with a price."

"I like their knowledge and the quality of the work."

Eunice N. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"It is a very personalized service."

"I feel that they really take care of my particular car and my personal needs. They are very professional, but they are also very user friendly."

Arnold W. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very professional, very thorough, and very efficient at fixing my car. I have never had a problem with any of their work."

Jeff W. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their service, they did a good job."

Irene P. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are experts. They go out of their way to explain options for repair and what the best thing for me to do is. They know what they are doing."

Laura R. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are just really good at what they do. They provide good customer service. They always fix my car. Everything is done on time. Their prices are pretty good."

Paige P. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really nice guys. They do a good job because they like to do a good job. They are friendly people. I trust them. They don't try to give me the run around. They are really good. I have saved money by going there. They just do a great job. They are awesome guys. I haven't taken my car anywhere else."

Lucille W. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, I met with the two owners. They showed me the shop facilities and they took the time to explain what was wrong with the engine part that needed to be replaced. They were very accommodating. They took me in right away and they delivered my car on schedule, as promised."

Kirk L. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very personable and very accommodating. I never have a difficult time getting an appointment. When I take my car in, and I am not quite sure what is wrong with it, I feel like they are being straightforward with me. I don't feel like I am getting the run around. I like that."

Slade T. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their customer service was very good. There wasn't a lot of waiting around. They were easy to get along with and they got the parts to me when I needed them."

Vanessa S. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They explained everything very well and their prices were really good. Their prices were fair."

Chester O. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem pretty honest. I have used them in the past, so we have a history."

Chris K. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very accommodating. They came on a Sunday to put my car in the garage, so it wouldn't be left outside. Also, they gave me the personal phone number of the owner. I thought that showed professionalism, which you don"

Daniel B. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I never thought they were making things up. They were honest and truthful."

Jennifer A. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the way they explained everything to me. They knew what needed to be done. They did good quality work. I had no problems with the repairs that they did. I was very happy."

Josh M. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge of cars, and they were very straightforward. They had a fast turnaround, and it wasn't overly expensive for what I was expecting. I thought they were pretty good."

Teresa L. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal service"

Yvonne C. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their service, and the way they explained things to me. I liked the way they handled my car, the way they talked to me, and the options they gave me, as far as what needed to be done."

Amelia D. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Quick service, friendly, knowledgeable, and they did it right the first time. I haven't had any problems since. I thought they were fantastic."

Francisco A. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed my car right away. They did it right, and I didn't have to bring it back."

John K. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were a fair and competent service. They also had a good price."

Nick T. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their prompt service, high quality work and the good communication, as far as explaining things, it is the only place I take my car."

Rohit V. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very competent and knowledgeable. They have a non-pressure atmosphere."

Steven L. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism and the quality"

Jack B. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are honest, which is important to me."

Natalia B. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their prices. I felt confident that they knew what they were doing, which is something I don't always feel with other automotive repair companies."

Skip D. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are knowledgeable and honest. "

Natalie E. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work"

Perry E. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that I know the people there, and I was satisfied with the work they did on my car. I referred many people there. I am very happy with the way they are."

Tom H. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional and patient with me. I've gone to them twice and the service has always been great."

Veysiye J. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and efficient."

Anna M. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The performance was excellent. Also, the experience that I had was great. I have nothing bad to say about them"

Seth M. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly, informative and they kept me in the loop."

Peter P. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are thorough and they get it fixed."

Brad R. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work was good."

Jody S. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed the problem for less than the dealer would have charged."

George S. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were punctual, efficient and they did what they promised."

Albert V. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and clean. They took their time in doing a good job."

Keith A. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they were supposed to do."

Elias A. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was straightforward and they were upfront about the costs. The estimate was accurate too."

Ed B. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem to be honest and their prices are low."

Joshua B. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"That they are responsive"

Duane B. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The people understand and care about the business. They are friendly and very knowledgeable."

Darla B. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was delivered as promised."

John C. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their friendly service"

Lori C. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were personable."

Cathy C. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and they solved the issue."

Siva D. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who helped me out, Craig, was very helpful and knowledgeable. He did a good job in getting my car back to me on time."

Stephen D. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The convenient location"

Julie D. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew exactly what was wrong with my car and they fixed it."

Fred E. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked them overall. They seemed very knowledgeable and the prices were decent."

Dedy E. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were pleasant to work with and they gave us a good explanation. They're close to my work."

Perry E. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing and they are very fair with me. I like Ralph. They are straightforward, they do good work and they deliver on time."

Nancy F. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They kept us informed of the major work that was being done. They kept in contact with us on a daily basis and told us about the status of everything."

Deborah G. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very clear, fair and they gave me a discount because I paid in cash."

Barbara G. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They fixed the problem."

Herbert H. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They worked with me. They quoted me a price for the job and gave me alternative choices. They made sure I had authentic parts and had specialized technicians. They really met my expectations."

Rena H. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very nice, competent and friendly."

Alicia H. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly."

Sabrina K. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service guy, Keith and their attention to detail"

Dan K. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quality of the service, they're also cheaper than the dealer."

Jeff K. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very easy to work with and very trustworthy."

Ken K. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Alex K. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're fast and knowledgeable."

Jeff L. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seemed to know what they were doing."

Jim M. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a great job."

Michael M. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a great job. I've been using them for years."

Garett O. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their great attitude and friendliness"

Kent R. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're knowledgeable."

Jamie R. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were able to share information about what was going on with my car in terms I could understand. "

Jesse S. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They return calls quickly. They're knowledgeable and know what they are doing."

Adam S. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Location, friendliness and prices"

Rachel W. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Great service, I recommend their service."

Alan W. Verified European Auto Works Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and did good work. They seemed to care about their customers."

Cynthia S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"That they pay attention to detail"

"They are very thorough and they do a great job, This might sound awful, but what I really like best is the fact that they washed my car before I picked it up."

Bob D. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are fast and courteous."

"Their expertise, they seem to be very knowledgeable."

Bob G. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I would definitely recommend them. They are very professional, very good at what they do, and their prices are reasonable."

"I like that they take pride in their work. They explain things and they are very proactive when it comes to spotting things on your car."

Don M. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"I've been using them for almost 10 years. They are thorough and they care about the work that they do. They point out issues and they are very knowledgeable. I think they are better than the dealer. They really get to know your car."

"For me, it's the overall competence. Ralph runs a great shop and they really know what they are doing."

Julian S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are professional and knowledgeable."

"The fact that I could speak to them in simple terms about the issues I was having with my car"

Suzie S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job and I would recommend them."

"They are honest and they have integrity."

Steve C. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are very knowledgeable when it comes to Audis and they are very attentive and explain things if you are interested."

"I like that they take the time to explain things and if you are really interested, they can give you a real good idea of what's going on with your car. I consider myself kind of a gear head and they really got out of their way to explain things to me and let me check things out."

Kathleen R. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The thoroughness of their work"

Gloria W. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable and courteous. I have a very unusual car, so they have to send for parts outside of the country. They bend over backwards for service."

Paula C. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do really good work and they do it on time."

Heidi F. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are pretty good with their follow-up. They call when they say they are going to and they provide an estimate. They stay accurate to their estimate and they are really helpful."

Kyoko Y. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The good customer service, they explained things very thoroughly and they were very friendly."

Peter A. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are thorough and they take their time to solve problems."

Rohan B. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their thoroughness and their competitive pricing. Also, I kind of trusted them. They gave good advice."

Dan R. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Knowledge"

Candy B. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their customer service, the owners are nice and easy to talk to. "

Sue A. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Ralph and Allen were great. They knew what they were doing. We had a small problem with a radio that was installed, but Ralph took care of it for us. "

Adele E. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their communication, their scheduling, and their expediency with the repairs. They were straightforward with me. They told me exactly what the problem could be. Even when they had trouble finding the problem, they took extra effort to find it. They took the time to solve the problem."

Stuart M. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The thoroughness of the explanation of the work they were doing and why they were doing it"

Umati K. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Customer service, and I thought they were prompt and concerned."

Eva P. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We are happy with the work that they do. They do a good job."

Adam S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are friendly and competent."

Han Y. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their mechanical service, on the technical side"

Laura T. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are professional. "

Rob G. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The convenience "

Linda A. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are close by."

Christine C. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They have good, personal service. They explain a lot of things."

Terry L. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are very forthright and honest about the work they do. They give very good advice and they are easy to trust."

Jamie S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were close to me and they got the job done quickly. They were both fast and fair."

Alex B. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were close to my work and they identified my needs very thoroughly. Once my needs were identified and the issue was discussed, they took care of everything very well."

Geoffrey C. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their friendly approach towards customers"

Larry C. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seemed very honest and knowledgeable."

Chanda D. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I had an emergency, but they took care of it. They went the extra mile to take care of it and accommodated me."

Terry D. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Close to home"

Matthew F. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were friendly, professional, sensitive to my time and a lot less stressful than dealing with a dealer."

Kristin F. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did a good job."

Gary F. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They seem very competent."

Anthony F. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick."

Michelle H. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're easy to deal with and they get the job done quickly."

Jon J. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They gave me a good explanation of what was going on with my car."

William K. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're honest and they have reasonable prices."

Dave L. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're very helpful and they do a good job."

Shannon M. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're convenient, right by my house."

Dan M. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They do good work."

Janet N. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their service was very good."

Martin O. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The service is very good. They're nice people."

Lily O. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were honest with me."

James P. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Right on time and on schedule, everything seemed to run just fine."

Lee P. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their knowledge and professionalism"

Theresa S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Having known some of their satisfied clients, I tried their service and they were very good. I was happy with the service I received."

Chris S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism"

Jennifer S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were able to get the work done quickly."

Fred S. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He did a lot of work on my son's car, which is running well. I will bring it back again after 3,000 miles for the next tune-up and oil change."

Hemmie W. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with."

Mark W. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very informative"

Eric Y. Verified European Auto Works Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of the service they did and the interaction I had with them"

Cind I. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Good service"

"They are reliable and they do good work. I've used them for many years."

Chris W. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:

"They are way too expensive."

"They did an okay job on the work and they were convenient."

Joe G. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are a good local shop. They are very knowledgeable when it comes to German automobiles."

"I like the people. They are professional, competent, and friendly."

Michael H. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Professional "

"They are experts when it comes to my make of automobile. Until I moved, they were very conveniently located for me."

Tom W. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"These guys are obviously trying to achieve a high level of quality and service. They work hard at it and it shows."

"I like that they actually value the fact that customer service and high quality are very important and they strive to achieve that goal. "

Alassio L. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very professional. They gave me a quote. That was what they did and I haven't had any problems since."

Ann P. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are professional."

Judith C. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very technically competent. They got the job done."

Jeffrey I. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked that the people I talked to understood what I was talking about, or at least it appeared that way."

Stella K. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Knowledgeable people"

Anthony L. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very informative, friendly, and reliable."

Malin W. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very nice, low-key, and I thought their prices were very competitive."

Kalin S. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have knowledge about cars. They know how to fix cars."

Tonya G. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They explain what needs to be done, and they get it done pretty quickly."

Laura T. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They were professional and well organized."

Adriana F. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their prices, as they are cheaper than other shops."

Ari T. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I didn't have to wait too long, and they were willing to answer my questions. They were also very efficient."

Dennis F. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their competency"

Francoise V. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They contact me before they do anything. They always tell me exactly what is going on."

Kristin F. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their clean office"

Roland V. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very competent, convenient, and easy to do business with."

Sam M. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to know their stuff."

Satheesh V. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seem to be very professional overall, and they have mechanics who know what they are doing."

Steve L. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I have a relationship with someone that works there. Our relationship goes back almost twenty years."

Wendy C. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I thought their customer service was pretty good."

Arlene D. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were pretty easy to work with. They were pretty clear about which treatment would be right for my car. They weren't at all vague."

Ed H. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have very good service. "

Rob P. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have precise service and good knowledge of my car."

Darius P. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guys there don't try to talk me into buying things that I don't need. They are honest and they have very good quality workmanship."

Alexander A. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I would say, their expertise."

Kathy B. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Nice people"

Neil B. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy who runs it, Victor, seems to know what he is talking about."

Nick B. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were efficient and provided good service."

Bill B. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Easy to deal with"

Leo C. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable."

Brigitte C. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very upfront with the work that was needed to be done."

Richard C. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed to be very professional and did the work quickly."

Anna D. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were really personable."

Alan E. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing and their price was better than other places."

Gary F. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very knowledgeable"

Adam F. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were friendly."

Carolyn H. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do."

Gene K. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The quality of the overall service"

Doug K. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were knowledgeable."

Carol L. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They do a good job."

Karolina L. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly."

Michael L. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very straightforward and able to diagnose my problem quickly."

Greg M. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were informative."

Garrett M. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their honesty and the cleanliness of their shop"

Quan N. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The work was done on time, as promised."

Rajkumar R. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing."

Henry R. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They seemed knowledgeable."

Tunde S. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are very professional."

Jeremy W. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The personal service they provide"

Jana W. Verified European Auto Works Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They fixed it."

Russel F. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"It seems like a very capable shop, but I have concerns about their pricing and about unnecessary repairs being performed."

"I think they are knowledgeable. It's like I want to trust them, but I'm not quite there yet. Instinctively, I don't trust dealers or auto repair shops in general. "

Charles K. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are conveniently located for me."

Val A. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their expertise"

Claire B. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They took time to listen to me and solve my problem. "

Rita D. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They are very knowledgeable. "

Neil B. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They seemed honest and they knew their stuff."

John G. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were able to drop my car off in the morning. "

Jon H. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were pretty quick."

Paul H. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Very friendly and easy to deal with, they met their commitments. "

Padmini R. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They know what they are doing and explain everything to me so I understand what they are saying."

Jingbin W. Verified European Auto Works Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their communication and worry-free efficiency, they promised to give me a call in two hours, and they did. Their scheduling was quite good too. My car was ready when they said it would be."

Mike Y. Verified European Auto Works Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:

"Don't go to them if you don"

"I like the fact that they tried to fix the problems."

Kim T. Verified European Auto Works Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were certainly very customer oriented. They took me in after hours and they got the job done quickly."

Benny C. Verified European Auto Works Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Their communication is pretty good."

David C. Verified European Auto Works Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The were friendly, and they treated me well."

Edi S. Verified European Auto Works Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"Nothing"

Steve H. Verified European Auto Works Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They are within walking distance, which makes them convenient. They seem to do high quality work, and they are competent. They do everything on time. I am very satisfied."

Theo L. Verified European Auto Works Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"They were convenient. That's why I would use them again. "

Terry D. Verified European Auto Works Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Their competence"

Mike V. Verified European Auto Works Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They got me in quickly. I assumed they did the oil change correctly."

Kabeer A. Verified European Auto Works Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Nothing"

Amy B. Verified European Auto Works Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They did great work."

Heidi C. Verified European Auto Works Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"Their prices were better than the dealership."

Michael A. Verified European Auto Works Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"They got the job done on time."

Luke C. Verified European Auto Works Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"The work itself was okay. "

Michelle L. Verified European Auto Works Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"They fixed my radio."

Laura M. Verified European Auto Works Customer Name

Q1:4 out of 10

Q2:No

Q3 & Q4:"I don't really know."

Vicki C. Verified European Auto Works Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Their customer service is pretty good. They sound very professional when you are talking to them. They are very friendly."

David S. Verified European Auto Works Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"Nothing"

Hosny B. Verified European Auto Works Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing "

Tony D. Verified European Auto Works Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"There is nothing that I like about them."

European Auto Works

Full-service repairs for German automobiles in Santa Clara County

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