Independently Rated Highest in Quality
T h i r d                              Consecutive Year        
Originally Earned:
October 2007
We declare that European Auto Works HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1150
(408) 737-2200
629 North Mathilda Avenue
Sunnyvale, CA 94085
Cliff, Ralph & John

European Auto Works has operated with the same philosophy since 1987. Ralph Foglein started the company as a solo venture and built the business on the philosophy that if he provided good work and treated customers well, he would succeed. Almost 25 years later, it's clear he was correct.

European Auto Works specializes in German-made vehicles including Audi, BMW, Mercedes, Porsche and Volkswagen, plus Volvo. The shop, spotless and outfitted with the latest technology and equipment, is where meticulously trained technicians take on everything from routine maintenance to complete engine overhauls. They're qualified to work on transmissions, brakes, fuel and electrical systems as well as power windows and sunroofs including many items that people assume only dealers can do. They also perform tires and wheel alignments along with suspension work. Customers are always impressed with European Auto Works' technical skill and their honest, professional approach to their work. They stand firmly behind everything they do and back all work with a 12-month/12,000 mile warranty.

Company Philosophy

"At European Auto Works you'll get the dealership-quality services with a much more personal approach. We don't use 'production line' methods - everything we do is geared toward what your particular vehicle needs. Our goal is to earn the customers' future business and inspire them to refer us to friends and family." Ralph Foglein

Serving Santa Clara County

All German Vehicles
Bumper-to-Bumper Repair
Preventive Maintenance

Map

Javascript is required to view this map.
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
European Auto Works
has passed all rating steps and has earned
The Diamond Certified Award
No. 1150
Continuously qualified since October 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"Quick service, friendly, knowledgeable, and they did it right the first time. I haven't had any problems since. I thought they were fantastic."

–Amelia D.

"They fixed my car right away. They did it right, and I didn't have to bring it back."

–Francisco A.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

European Auto Works
629 North Mathilda Avenue
Sunnyvale, CA 94085
(408) 737-2200

Mon - Thu: 8am -6:30pm

Serving Santa Clara County
9
196843
Liability Insurance, Worker's Compensation

AAA Approved Auto Repair, ASE Master Technician, Bosch Certified Workshop

Cliff, Ralph, and John