Independently Rated Highest in Quality
S i x t e e n t h
Consecutive Year
Originally Earned:
March 2002
We declare that Engineered Soil Repairs, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #38
(925) 405-5941
(510) 397-9950

Telegraph Landing: Podium slab waterproofing and restoration of the common area brick patio and landscape areas

Engineered Soil Repairs, Inc. is a design/build construction company that provides solutions to soil-related problems, including landslide and creek bed repair; foundation underpinning, replacement and reinforcement; re-leveling; retaining walls; and drainage systems. Its clients include homeowners, property managers, attorneys, architects, and other engineers and contractors throughout most of Northern California.

Founded in 1992 by current owners Steve O’Connor, Bill Gibson, Mark Wilhite and Morgan Anderson, Engineered Soil Repairs has a complete staff of engineers that enables it to provide in-house engineering on all projects. This inclusive design/build approach allows clients to work with only one entity, which can significantly accelerate project time. The company can also prepare bids based on plans designed by others, and it’ll work with outside design professionals to develop cost-effective repairs.

Engineered Soil Repairs has completed more than 3,000 projects since its inception, ranging in cost from $1,500 to $7 million. It has a ready fleet of trucks and large equipment, including pickups, dump trucks, excavators, loaders, dozers and compactors.

Company Philosophy

“Client satisfaction is our highest priority. Over the years, we’ve grown to where the majority of our current work is from previous client referrals. Therefore, it’s incredibly important that all our clients remain satisfied, from the start of a project to the finish. Our office and field staff are dedicated to providing the highest quality work on every project.”

Serving the San Francisco Bay Area and Northern California

Foundation Repairs
Retaining Walls
Landslide Repairs
Seawalls
Creek Bank Stabilization
Drainage and Earthquake Retrofitting

Comparative Summary

Foundation repair work is a specialized field that requires extensive engineering expertise—there are few firms to begin with, and even fewer that stay in business for many years. Walnut Creek’s Engineered Soil Repairs has been in the foundation repair business since 1992. It’s a one-stop shop for foundation work—all project plans and engineering are done in-house, and the...

Frequently Asked Questions

Q: Can I live in my house during repairs?
A: "In almost all cases, yes. It may get a little noisy at times, but all the work is done from the exterior. Even the work under the house is accessed from outside. If we dig any holes, we cover them, and we put any fences back up at the end of...
Q: How soon can you start work?
A: "Since we usually run eight or ten crews, our backlogs aren’t large. We can usually get to a job within two weeks of signing a contract. This is in contrast to small firms that run only one or two crews. There, the backlog can be severa...
Q: Is a permit required for foundation work?
A: "Yes, but we can take care of that for you. We do all the engineering, plans, permits, and coordinate all the inspections and testing. The homeowner doesn’t have to be involved."

Industry Info

Verifying licenses and insurance is an important first step in evaluating a potential foundation contractor, but it’s not enough.
For example, a firm can hold an “A” engineering contractor’s license without having any registered engineers on staff. “You’re better off hiring a firm with registered engineers,” advises Bill Gibson, co-owner of...
Findings based on statistically reliable research from 446 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 446

Diamond Certified Qualification

Based on 446 customer surveys, we declare
Engineered Soil Repairs, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 38
Continuously qualified since March 2002.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Denise D. Verified Customer Name
"They do good work. I think their field guys are really, really nice."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Engineered Soil Repairs, Inc.
(925) 405-5941
(510) 397-9950
(650) 648-3998
(408) 868-8946
DCID9252102150

Mon – Fri: 8:30am – 5pm

Serving the San Francisco Bay Area and Northern California

Bill Gibson, Steve O’Connor, Mark Wilhite and Morgan Anderson, Owners
24
65
668184
Liability Insurance, Workers' Compensation
ACEC, ASCE
1992
Foundation Repairs, Retaining Walls, Landslide Repairs, Seawalls, Creek Bank Stabilization, Drainage and Earthquake Retrofitting
130
Commercial, Residential

Photo & Video Gallery

Survey Responses For

Engineered Soil Repairs, Inc.

Engineered Soil Repairs, Inc.: Average 9.1 out of 10 based on 446 unique customer surveys of customer satisfaction.
Denise D. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were always very responsive and walked me through the repairs when necessary. They are always nice and courteous."

"They do good work. I think their field guys are really, really nice."

Alan K. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You're in good hands with responsible, ethical and cost effective people."

"I like their ability to take care of an entire design build project."

Peter S. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a great company. They did what they said they would do, and they did it in a timely fashion. The work was done under budget, and they kept me informed during the process."

"They were very professional, on time, under budget, and kept me informed."

Mr. H. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a competent job in a timely fashion."

"They showed up when they said they would and completed the job on time."

Russ M. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are licensed. "

"They knew what they were doing."

Jean M. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I cannot praise them enough. It was like a ballet watching them work. They anticipated each other's work. They were just fabulous. "

"The crew was fabulous, the best I've seen. I can't praise the crew enough. They were wonderful. Their work was precise. Anything I wanted to know, they told me everything and answered all of my questions. The foreman in charge of the job was wonderful. They were so helpful. I can't say enough. They were never in a hurry. Their whole attitude was absolutely marvelous. The way the crew got along together was really inspiring. It was so obvious that they wanted to make the homeowner happy. I would highly recommend them."

Jennifer C. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional and very easy to work with. They answered all of my questions, and they were very receptive and quick to respond."

"They were very thorough and did a good job fixing my problem. "

Mr. B. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work."

"They did the work."

Vicki R. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The plus side is that they're very good and efficient. The downside is that it might take a while to get a response. "

"I like their quality of work, and I feel confident in their experience."

Mr. N. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are the best contractor that I've ever worked with."

"They assessed the problem. They let me know what should be done. They committed and kept to the timeline. The quality of work was superb."

Richard R. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I highly recommend them. They're the best people that I've ever dealt with."

"Everything was great from the first phone call to the last check that I wrote, beginning to end. There were no surprises. Everything went very well."

Mr. W. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've already recommended them. They are very professional."

"They did quality work and were on schedule. The people were friendly. They managed the job professionally. "

Cliff H. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are my go-to company."

"I like their quality of work and design."

Barbara D. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. I'd say they're responsive and personable."

"Knowledgeable"

Brian B. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm satisfied with the work that they did. They really helped us out during a tough situation."

"They were on time, responsive, professional, and they got the job done. They also had the best bid compared to their competitors."

Debbie P. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell other consumers that they take a while to get the work done, because they are booked out pretty far in advance. There aren't any emergency services if you're in need of their services for that kind of situation. Literally, we called them this week, and the waiting list to get them out here is ridiculous."

"I thought their proposal was very comprehensive and detailed."

Eileen C. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do thorough work."

"They were prompt, retroactive, and they did thorough work."

Eileen C. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were great to work with, and they were very responsive."

"They were very responsive, professional, and easy to work with."

Hardwick P. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've already recommended them to a few people."

"They are easy to work with, reliable, and a good, reputable company to do business with."

Janis S. Verified Engineered Soil Repairs, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do what they promise they're going to do, they're on time, and they're professional."

"They're competent, and they do the work in a timely manner."