Emerald Auto Repair works on all types of foreign and domestic vehicles at its San Francisco facility. In addition to specializing in brakes, oil changes, clutches, radiators, timing belts and water pumps, the company handles complicated transmission and differential rebuilds, clutch replacements, electrical repairs, and more.
Owner Jim Gavney is a second-generation mechanic who started learning the auto repair trade from his father at an early age. “I would help him work on cars after school and on weekends,” he remembers. “After the hands-on training I received from my father, I decided to open my own shop so I could provide high-quality repairs for Bay Area car owners.”
Emerald Auto Repair is known for its customer-oriented business approach, which includes providing an honest assessment of each car that prioritizes certain aspects of the repair work so the customer can adjust their payments accordingly. “Our customers really appreciate how honest we are,” says Mr. Gavney. “We take the time to explain the repairs they need immediately and the repairs they can take care of later.”
“We repair every vehicle as carefully as if it was our own. We know how frustrating it can be to deal with car trouble, so our goal is to make sure each car that comes into our shop is absolutely safe and running great when it leaves.”
Serving all of San Francisco including Sunset District, Richmond District, Mission District, Tenderloin, Bernal Heights, Nob Hill and Pacific Heights.
Smog Checks
Electrical
Brakes
Suspension
AC & Heating Repair
Cooling Systems
Check Engine Light Diagnostics
Scheduled Maintenance
Transmission & Differential Rebuilds
Clutch Replacements
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Know how to spot the warning signs of faulty brakes.
Just because your car’s brakes are acting abnormally doesn’t necessarily mean they need to be replaced. Symptoms of brake failure such as squealing, grinding and pulsating are often caused by things as simple as grime buildup, corrosion...
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"They are very friendly and you feel more appreciated."
"They are locally owned and conveniently located.""I would like to recommend them for any engine repair. I took my father's car there as well and they did a good service."
"They did a great job for me. His prices are good. I towed my car from one shop to his shop. He did more work on my car that was better than the other shop and it was cheaper. They made a customer out of me. Jim is a great guy. I like the quality of work. The price is very good.""They did a great job and the charge is not too high. The customer service is great. I like it. They always sit down and listen to the customer."
"I like everything. I like the quality of the work.""They are honest and they do a great job."
"I think that I can trust them and he takes a very personal approach to people.""They are honest."
"They are honest and they get you in pretty quickly to take care of things.""They should go there. I am very happy with them."
"The prices""Very friendly, and you don't feel you are being ripped off. You feel like they are being honest with you."
"It is convenient. I live in the city and it is close by.""They are very friendly and they don't try to rip you off. They legitimately try and get the best solution for you, not necessarily the most expensive solution and not one that will break the bank."
"They are solid and I can trust them.""They are very helpful."
"They look at your car right away.""I recommend them regularly. They are wonderful."
"They are very personable, their prices are straightforward, they don't try to fix things that aren't wrong, and they are honest.""I have only been there once. They did everything as I expected."
"It was recommended to me by a friend and they took care of me very well.""I was very satisfied with their service and I really liked that I am a woman and they gave me a reasonable price. The owner is a very nice person and he is the reason I will return."
"The owner and how he handles the customers""They are very friendly, honest, and reliable."
"They realized the work was going to take longer than expected and they personally loaned me a car.""They were very efficient and quick with their service. They were very nice to me."
"They were able to fit me in very quickly.""I have been going there since the previous owner, and I continue to get great service from Jim Gavney. I have recommended them to several people."
"As a woman, I have never felt like they would take advantage of me or that I had to bring my husband in to discuss repairs.""They are trustworthy."
"They are very honest and they try to help solve the repair in the least expensive way.""Good service, everything you asked to get done is done, and it is quick."
"Good service""Fair and family-run business"
"They seem to care about keeping my cars in top condition.""I think that when you deal with Emerald, you are dealing with quality people. When they give you an estimate, they are right on with the estimate."
"Their honesty and that they do a great job, I have used them a few times and I have always been satisfied.""Very honest and good service"
"The car was done in a good timely manner and I didn't have to wait long.""The prices are amazing and Jim is amazing. When something goes wrong, they make it right immediately. My alternator was replaced by another faulty alternator, but he sat there and put a third one in and got me a roadside warranty. He has been absolutely stellar."
"It is completely consumer friendly.""They are very personable, and dependable. I trust them."
"They are personable and they do very good work.""Jim was very friendly, generous, and his quote was very affordable, compared to other places that do the same kind of work that I had been to and consulted prior to bringing my car to Emerald."
"Jim was easy going, great to work with, and I liked the quality of work that was done. I felt comfortable that my car was in good hands. ""I have been using them for 10 years. They're the best."
"They are reasonable, fair in their pricing, and honest.""They are reasonable on prices and I always find that Jim does the work promptly, so I am not without my car for long."
"The quality of their work and the fact that I never have any problems after they do any service or repair work""I trust them."
"They always seem to give me a fair deal and do the job right.""They are honest in their pricing and straightforward about what needs to be done or what can be put off."
"I like that you can work directly with Jim to order parts. He doesn't mark up the price. Jim really cares about saving me money.""They are honest, reliable, fair and reasonable."
"I like working directly with the owner and he is very honest. He treats you very well and he has high integrity.""They are honest, very fair in their pricing, very courteous, and we've been using them for over 10 years."
"They're very honest.""They are very friendly and Jim is very personable."
"They are easy to work with and the work is always done well with no problems.""You get quick reliable service at a good price."
"The personal service""They have what it takes to do the job and they are always in the game."
"When you have an appointment, you don't have to wait around and they do good work.""Very honest and very good at what they do"
"He's genuine, honest, and they do good work.""They did a good job. I feel like I can trust them."
"It was my first time there. They were friendly, they answered all of my questions, and they did a good job.""They are very friendly and they do a good job."
"They seem to do the best job for the lowest cost.""They are very friendly, upfront, and honest."
"They do high quality work and they have gone above and beyond for me.""They are friendly and always straightforward about everything. "
"They are close by and they do great work at a good price.""I thought that they were very thorough. I was having an engine light problem and they stuck with it. They even went the extra mile until the problem was solved."
"They have a lot of integrity, they are very straightforward, and they don't try to sell you on work that you don't need.""I would say they are honest and knowledgeable."
"They are always friendly, helpful, and very honest.""Go there. They're good."
"The owner was personable and very helpful.""There is a warm, friendly atmosphere to the place as they have a lot of family pictures up. I liked that a lot."
"I had never been there before and so I did not know what to expect. They were very friendly, helpful, efficient, reasonably priced, courteous, professional, and they fixed the few issues I had with my auto and gave me a reasonable quote for work I need to have done in the future. I'll be going there again.""Emerald Auto Repair is very honest, very reliable, and I feel so comfortable taking my car there for service and repairs."
"They are just easy to deal with and have always been so friendly. They are almost like family. ""They are very personable, caring, and honest. Jim really works hard to make his customers happy."
"They know what they are doing and they do not try to sell you stuff you do not need. There is no pressure from them so it is a comfortable situation. ""They're quick. Jim knows what's wrong. He is a great diagnostician. He tells you how much it will cost and tries to keep the prices down. He is very fair in his pricing. "
"Their fair prices, Jim's nature, as he's a people person. They just make it an easy experience, an easy transaction.""This is a 5-star company all the way. They are very honest and they put their customers first. I just felt very comfortable and at ease having my vehicle in their hands. I recommend them to others all the time. I am happy to do so. "
"The fact that they put the customer first. The need of the customer before profits is what I like best about giving my business to Emerald Auto Repair. They are just so refreshingly honest and ethical. ""I thought they were very responsive."
"Location""They seem very direct and honest. They are very informative about what they are doing."
"I like dealing with the proprietor, Jim. He comes across as just wanting to do the minimum that is needed and no more than that. He explains fully what he will and won't do.""Fair price and good advice"
"I like Jim. I think he has fair pricing and good advice.""I have recommended them. They are really reliable and you can drive an old car and it can be in great shape. I don't have to worry. There are no worries."
"I like the expertise.""They are fair and balanced. They do exactly what they tell you they are going to do and they are very capable."
"I was very pleased with them. There is nothing I don't like. I took the car in, they took care of it, and I picked it up.""Jim is good and he will take care of you. He will tell you what is wrong and get you back on the road."
"For me, he does most everything. He will be able to take care of most things or find someone who can do it.""I think that they are very customer focused and he is flexible. I would recommend him."
"I like the location because he is practically next door to my house.""They are awesome. Jim is awesome."
"That they are fast, efficient, Jim is friendly, and they are straightforward.""They are very trustworthy and very good."
"Their service is really good. They are cheaper and they tell you what is really wrong with the vehicle. They are very trustworthy. I have used them for a couple of years.""They have very reliable service."
"The ownership is really friendly.""Very reliable and on time"
"It is very easy customer service. I explained what I needed and there were no more questions.""They are honest and they will try and help you out if they can."
"I have only used their service once and they helped prevent a problem that could have been a lot worse.""They do a great job and they are fair."
"I think that Jim does a really good job and he is really a fair mechanic.""They were reasonable and honest."
"They were reasonable and honest. I went for one thing and they were on it right away.""The owner is very honest and he gives very good advice. You don't feel like they are just trying to sell you some service."
"For me, the location is close to my work, so they can work on my car while I am at work. I feel like I can trust them.""They are literally the most honest, trustworthy, and top-of-the-line service I have ever received as far as car repair in the Bay Area."
"They are the greatest. They have good customer service and they explain everything before they do the work. There are no pushy salesmen. They are just amazing.""Jim is a great guy and he does a good job."
"They are fantastic. It is no-nonsense and you can trust them.""They are warm, friendly, and they give you an accurate assessment about what your car needs within a reasonable cost. They are helpful."
"I would give them a '10+'. I can just call them up any time I have a problem with my car. They will give me an honest answer and get me in pretty quickly.""This guy knows his stuff and he is a hard worker. Sometimes he doesn't get out until 8:00 PM and he doesn't mind it."
"If you go over there, he will talk it over with you and he will take care of it. He will tell you when a part will come and to call him.""That they are very honest and that they are relatively quick, they get you in as quickly as they can."
"Just their quickness, and they have a couple of gentlemen who work there who are very nice.""Go there. They're good."
"They are personable and they want to know their customers. They will help you out and he lent me a car when my car wasn't ready.""They are trustworthy and affordable."
"They are very accommodating and get what you need done quickly. ""They are very reliable and very nice."
"The quality of their repair work""They do very good work and they are fair on the prices."
"They do the work the right way the first time.""I've used them a few times and they've always been honest. They've always done a good job. I've never had a problem."
"They explain what they are doing and they don't overcharge.""Jim is very friendly, helpful, and he did what I asked him to without trying to sell me other products or services. "
"I liked the fact that they didn't try to sell me everything but the kitchen sink. I felt comfortable with them and their way of doing business and that's why I plan to go back to them.""Jim is incredibly honest, to the point that sometimes I feel some customers actually take advantage of him. I just have the utmost respect for Jim's integrity and ethical practices in his company."
"I don't have to worry at all. I know Jim will do the best job he possibly can and not overcharge me. Also, he will fit me in, if I am having a problem and need my car fixed as soon as possible.""That they are dependable and professional, when you talk to Jim on the phone, he is very quiet."
"Convenience, he is close by.""I think they are extremely fair and very professional. They are knowledgeable."
"I can bring them a vehicle with any problem and I trust they will fix it completely for a fair price. Jim is a great guy.""Jim is very honest."
"Honesty and quality of work""I would recommend them."
"Personable service""They did what I asked them to do, without questions, in a timely manner. Everything worked great."
"They are locally owned and they did what I needed them to do.""They have fair prices. They are honest and forthright in their work."
"Jim was able to use owner supplied parts in order to save money.""It is a local auto shop."
"That they got me in right away""They are very friendly and they have good prices. They are good about getting me in right away for service."
"The prices, the location, and Jim Gavney is very helpful.""I just think they are really good and trustworthy."
"The feeling that I can rely on them to fix the car for just what needs done and not to overcharge me.""They are fast and honest."
"They know their stuff and I can trust them.""They know what they are doing. They are competent."
"Their competitive prices""They are trustworthy and have good pricing. I have used them for years."
"They staff is great and they are convenient.""They are very detailed and they do good work."
"Their convenient location and quality of work""They do a good job and they are honest."
"They don't try to up-sell you on anything. They take care of what you need.""They are very friendly and trustworthy."
"I liked working directly with Jim.""They did a good job."
"They got my car back in the time they promised and they were prompt.""They are friendly and fast. It is convenient."
"Friendly, fast, and convenient""They are really bad on timing. I waited for seven hours after they said the car was finished."
"He has been my mechanic for three years. The owner, Jim, is really helpful. When you talk to him, he has a very nice attitude.""They do a good job if you have the patience and make sure you are very direct about what needs to be done and when it needs to be finished by."
"The location and Jim Gavney's honesty""I think that he is honest."
"I think that he works with you.""The owner, Jim, is very kind and helpful."
"I like the family-owned feeling and working directly with Jim. Jim is very personable and completely hands-on."" I had heard good things about Emerald Auto Repair and wanted to give them a try. I was happy with what they did."
"I recognized how honest they are and that they were not trying to add on more work to pad the bill. I felt very comfortable and secure dealing with Emerald Auto Repair's ethics and style of doing business.""I would like to tell them possibly expect longer turnaround times."
"I appreciate their honest feedback.""They are very busy and cannot take care of every client, so you need to wait. It is okay and they are honest."
"They are professional and they finish the job very nicely. After the repairs were finished, they asked about any issues of concern.""They seem very reliable and efficient."
"They did a quick job and they did it for a decent price.""To give them a shot, they are trying hard."
"I liked Jim a lot. He is a great guy.""Maybe try them out, but that is all I would say."
"They are local and close. They got decent ratings on an online service.""Nothing"
"They got it done."