Ellison's Towing

Ellison's Towing: Average 9.3 out of 10 based on 260 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Anne D. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Quick response, very friendly, and totally helpful"

"The guy who came and helped me out was incredibly pleasant and enjoyable. He was competent, really friendly, and pleasant, which helped a lot."

Bonnie M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They take the time to solve your problem, even if it is not quite within the scope of what they are supposed to do. They go the extra mile. They put two men on my job, because they didn't want to leave me stranded. They went to the store to buy a part for me. They were really great."

"I have absolute total confidence in that they know what they are doing, and they will solve any problem that comes along."

Carol H. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are just the best, and they do their best."

"They get there very quickly, and the attendants pay attention. They are mindful. They get the job done."

Catherine S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were really helpful. They understood the car problem, and they offered good advice, which was helpful."

"They are quick."

Cecily C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Call them, because there is no one else to call, and they are really good."

"The young man was able to drive me from Redwood City to Mountain View when my car broke down. He brought me back home as well."

Colin H. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Good service, the guy was friendly. He took me straight to my house after dropping off the car."

"The guy was friendly and easy to talk to."

Emily P. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I had a really good experience with the person who serviced me."

"They are friendly."

Elizabeth N. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very good and professional."

"They came promptly, on time."

Yvonne L. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"You can talk politely with them about what is wrong with your car, and they might have some insight."

"They are quick. They said it would be ten to fifteen minutes, but it only took five."

Jacqueline B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would like to tell them how quickly they came and how courteous, amazing, and caring their driver was. I liked how impeccably polite he was and how quickly he fixed the problem. I have had the same excellent experience twice. I liked their courteousness. They had a wonderful driver who really cared and wanted to make sure I was out of the rain. They were technically brilliant. They took care of the issue."

"Courteous and caring attitude"

Jay V. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were speedy, reliable, and their driver was very friendly."

"The speed of their service"

Jeri G. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Great customer service, he called to make sure I knew exactly where he was coming from. I knew what time to expect him there. He was just really nice."

"Mostly just that he immediately called in to let us know he was on his way, he let us know where he was coming from and got there within the time he said he would. I thought it was a great experience."

John G. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The lady who came out was very courteous and capable. She put a new battery in my car, and everything was great."

"They came out quickly, and the person was very nice."

Karen G. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are terrific, on time, and they do great work. They are fantastic."

"There was not just one best thing. They were here very quickly, and they fixed the problem quickly."

Laura C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"My particular driver responded quickly. He was awesome. He was professional, courteous, and he got the job done."

"They showed up on time. He was professional, and he got the job done."

Laurel F. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They arrived on time, and they were easy to get along with. They were completely understanding of my situation. They made what should have been an awful experience somewhat pleasant."

"The friendliness of their driver"

Linda B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I would just tell them that they are very reliable, professional, and their cars are very clean. They offer a very good service."

"I liked their concern. They were on time or they would call if they were going to be late."

Margaret L. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The service is great. The people are very polite and helpful."

"The service is good. The people are very polite and helpful. They go out of their way."

Maura M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"The service guy who was there was very helpful. They had great customer service. He helped me beyond his job. He went the extra step to help me."

"Prompt, reliable, and helpful"

Michelle S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"How friendly and informed their staff was"

"He came at the time he was supposed to come. He did what he needed to do, and he did it within a very tight timeframe. He saved us an awful lot of time, energy, and money."

A. B. C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The fact that we have a good relationship with them, the service is very thorough and they follow up. We choose to use them because they treat us right."

D. A. B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quick response"

D. B. S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very nice and they do things very well. Everyone is friendly."

L. A. W. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They take care of me like they take care of family."

M. C. B. W. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are good people."

P. A. M. F. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Speedy service"

S. F. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are reasonable and they have friendly guys."

S. B. S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are always friendly. They have always been really nice."

Y. A. B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their drivers are professional. They have good-looking trucks. They are prompt and AAA certified. "

Eilelo C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was very helpful and meticulous. He knew how to communicate what was going on. He came quickly. I was very happy with the way he handled the service. He made me feel assured that the car would be alright and that I would get home. He wanted to be sure I was satisfied with his service."

Erika M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are really friendly and helpful. Their communication over the phone was really good."

Ody C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and ready to help. I didn't have to wait. He took me where I needed to go. He was very kind and nice."

Richard F. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their operators are very professional, courteous, and pretty quick to get to you."

Stephen V. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The driver was very nice. I was locked out of my car on a rainy day. They were there within 20 minutes."

Boris A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do a good job. They are always there within a few minutes."

Brittany T. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He fixed my alarm. He was really quick. The service was awesome."

Clifford N. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came very quickly. They were very professional and responsible. They discussed the problem with me. I thought they were fabulous."

Dan B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They went out of their way to change my tire."

David B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They accomplished what I needed."

Eileen T. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick and professional."

Jacob K. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were truly professional and very polite. "

John T. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very fast and very efficient. Every time I've used them, they"

Johnny M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He took care of everything I needed. He went above and beyond. He dropped my car off in my driveway. I didn't have to go out to the car, and he didn't complain about it. A lot of people complain about doing extra services, but he didn't."

Joy M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick and professional."

Lillian K. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Efficient"

Lisa G. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy was very friendly and helpful."

Sandra F. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy was very informative and helpful."

Shelley O. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and knowledgeable. We've had some experience with other companies who weren't knowledgeable."

Stephanie T. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was great. He didn't make me feel stupid. I had a flat tire, and he pumped it up. He said there was a weird aberration on the tire. I was worried about driving to the mechanic, so he followed me virtually the whole way to make sure that nothing went wrong. He was terrific."

Steve A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was on time, pleasant, and easy to work with. He knew where I wanted it towed. "

Jason S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional."

Julie C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I think I have used them twice in the past fifteen months. I was very impressed by how polite the gentleman was the first time."

Melissa K. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and polite. They got me started very quickly."

Elizabeth M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, helpful, and polite."

Martin B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are friendly, competent, and efficient."

Gerri W. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and very helpful. They were also efficient."

Tony C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. The driver was very friendly."

Larry K. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a great job. They were prompt. They responded well to my needs."

Gwendolyn L. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really helpful. They came quickly."

Elias T. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt. The guy who helped me seemed to have a good understanding of what was wrong and how to fix it."

Sofia L. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very quick and extremely polite. They changed my battery. They came prepared with one, which was great. They had me wait inside while they took care of everything."

Margo D. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt. I had to get a brand new battery and they came equipped with one."

Mark P. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"All my interactions with them were outstanding. Their drivers showed a tremendous amount of courtesy. They were friendly and helpful. All of their equipment was excellent."

Edward D. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're usually very prompt. The last time we used them, they didn't have anything to tow the car with, but they greeted us and arranged to have someone come. They took care of everything themselves. I didn't have to do anything."

Robert V. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"If we need something, we get the same guys. They are very courteous. My parents are old and they move slowly. They are very kind and respectful. They handle all of the paperwork quickly."

Brian M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"On time and a friendly attitude"

Dennis W. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were even better than the quoted time."

Ann R. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, responsive, and helpful."

Alan W. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came pretty quickly."

Lorna P. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He arrived quickly. He was very courteous, he knew what the problem was right away and took care of it."

Mike Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are nice, professional and they know what they are doing."

Jean P. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time and efficient with what I asked them to do."

Anthony Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Good service, we've worked with them for a long time."

Alexander H. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It was quick, prompt and they did exactly what I needed."

Elton H. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came right out and towed me. They did the job."

Cecilia Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were really quick, responsive and helpful."

Karen K. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very fast and efficient."

Diana S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are nice and they get there as soon as they can."

Christian Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt and courteous."

Anthony Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very prompt and courteous. I've relied on them for the last ten years."

Dea Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He was friendly, helpful and it was quick. I was extremely pleased with them."

Elizabeth Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were a AAA provider, the ease of service, and they arrived and corrected the problem of someone parking where they were not supposed to park."

Denise Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"There wasn't anything I didn't like."

Charles S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt as far as time. Very honest and straightforward. Excellent communications."

Caroline V. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very nice and prompt."

Lydia Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast. When I called they found out the problem right away."

Jill W. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The overall experience was fine."

Pamela Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and courteous."

Claudia H. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The driver was helpful, courteous and a really nice guy."

Margarette Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He knew what he was doing and it was done fast. He was nice and gave me a deal. It was very good service."

Robert Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast and friendly."

Eric Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, friendly, and did the job correctly."

Mrs. S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they said they were going to and were very polite."

George Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their availability"

Dao Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were supportive, and they came out very quickly."

Richard B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the driver."

Tazmania Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The driver knew what he was doing."

Denise Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I know them well and find them reliable."

Janette A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out and they were very nice."

Richard C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were great. I wouldn't call anyone else."

Chuttee L. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The drivers"

Shauvi R. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"How quickly and on time they were"

Rex Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The availability of flatbed trucks"

Cummings Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Responsiveness"

Amy Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick. Even though it was raining, they didn't complain."

Annie Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, friendly and their equipment was clean."

Robert L. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're convenient, and they deal with State Farm Insurance."

Roger M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Nancy Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt."

Bill Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time. Although the job they performed for me was very difficult, they got it done."

Alex S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy that was driving the truck was very helpful and friendly."

Vince Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very fast, and they gave me no hassle."

Alex Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the rapid response, and I enjoyed the customer service. They were very courteous."

Gerardo Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were fast, and they got me back on the road."

Gaelyn Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy that came out was very friendly. He came out of his way and worked really hard to fix my car."

Celeste Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out very quickly and did an accurate job."

Philimena Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the courtesy. They sent a very nice and helpful guy."

Tonya Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The quickness"

Mr. S. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They knew what they were doing. "

Laura H. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They arrived on time."

Corine J. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're very courteous and prompt."

Scott Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they did what they said they would do."

Shannon Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very friendly and quick."

Mikhal Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The driver was very friendly."

Steve Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their professionalism."

John Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service was quick, and the woman who helped me got the job done. "

Stephanie H. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out immediately. "

Christine Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to get a hold of."

Marilyn C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were quick, and they got my car started. "

Kevin M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They responded quickly and knew what they were doing."

Grace C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were clean, courteous and professional."

Mariam K. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very kind and helpful."

Robert Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"When I called them, they got to me in a reasonable amount of time. They always know what to do."

Amy E. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They got to me really quickly."

David Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are local, prompt and helpful."

Ryan Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were on time, nice, and they knew how to get me going. "

Kent B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were able to come to a place where it was hard to get a tow truck to."

Cindy M. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they responded quickly."

Julie Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Professionalism and quickness"

Frank Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Promptness"

Melanie P. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and they really tried to get to me as soon possible."

Carol Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service"

Dan H. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, on time, and courteous."

Isacc Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful. I didn't have much money, but they walked me through all the different options."

Harold Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Friendly and cooperative"

Veronica Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out when they said they would come out."

Craig V. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The gentleman was very courteous."

Debra Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy was very knowledgeable, and he didn't try to sell me something I didn't need."

Nakkita Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the driver."

Mrs. W. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their punctuality"

Teri Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were accommodating and professional. The guy who came out knew that I take a lot of pride in my car, so he was really careful with it. "

Matthew C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were responsive."

A. B. C. B. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They seem to be efficient."

M. C. W. C. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Very friendly"

C. V. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The service"

A. A. B. A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Friendliness"

Y. A. B. A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Fair, honest and straightforward"

C. D. D. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They respond very quickly."

C. P. A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I haven't had any complaints. They're very customer orientated. When I talk to them, they're very helpful."

L. A. W. A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like everything about them. The people are very good and always on time."

O. A. A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Promptness"

P. A. F. D. A. Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Prompt timing"

M. P. P. D. . Verified Ellison's Towing Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're professional, friendly, and they openly communicate."

Earl M. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They were very nice, very friendly, and reliable."

"They were nice, friendly, and reliable. I dealt with one person. He was a really nice guy."

Jeffrey W. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"The guy was professional. He had everything he needed. He just came out and did it. They didn't mess around. He was very professional and organized. We had everything we needed until right at the end."

"He was very organized, he had everything together, and he did his job."

Leo S. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are fast, prompt, and their drivers really know how to load a car. I have two unusual cars and in both cases, Ellison's drivers knew exactly how to load them on the flat bed, which was impressive."

"I thought their drivers were very competent. They also treated me very nicely. They dropped me off at home. I have used Ellison probably half a dozen times over the years. They have been consistently competent, friendly, and on time."

Anat B. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quick service, also the guy who came out was very professional and nice."

A. A. B. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are neat, clean, and professional."

Hamilton H. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are really nice, friendly, quick, and they do a good job."

Ellen K. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"He got here quickly and solved the problem. I was able to get my car to the dealership. He accompanied me separately in his tow-truck. He stayed with me until he knew I was okay at the dealership."

John P. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were here when they said they would be. They seemed to be very careful about what they were doing."

John S. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got here pretty quickly."

Richard R. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I thought the personal service was pretty good. I thought the operator who came to work with us did a good job. He was very easy to work with. I was impressed by him."

Kamil A. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick."

Natalie J. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt. They showed up when they were supposed to. The guy knew everything. "

Jon S. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the guy who came out. He was friendly."

Mathew R. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I am not sure about them compared to another company, but they had good service. They got there quickly and fixed the problem."

Richard J. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came so prepared. They also did an excellent job."

Ali Z. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got there fast and they fixed my tire. They were great."

Angel Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and I really liked Victor. He was a really nice guy."

Jim Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They just got the job done."

Danielle Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were able to accommodate my rims."

Daniel Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were courteous and got to me fast."

Julie Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They worked with my insurance company."

John C. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Just the quick response."

Bethany H. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, professional, and they seemed very caring. I thought they did a good job. "

Ruben C. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came on time. I thought they were very nice and there were no problems. "

Kim Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"We have very good relations with them. They helped us right away."

Terry Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"It was nearby and quick. They replaced the battery on the spot."

Robert Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They came on time and did the job right."

Janet G. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their promptness."

Patrick Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got the job done."

Richard B. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are prompt."

Michelle Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were prompt and professional."

Bill Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The driver was friendly and helpful."

Joe W. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick."

Mr. M. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They got there quickly in the middle of the night."

Ronan Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They showed up quickly, and they were very careful with my car. "

Andrew Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They towed my car in the middle of the night."

Greg Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quick and professional"

Theresa S. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Every person they send out takes the time to listen to what I think is wrong with my car. They don't just jump in and start working on the car. Being a woman, it's important to me that they take the time to listen."

Maggie Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Quickness"

Diana Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were quick."

Mark B. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were resourceful. I thought that I needed my car to be towed, but they repaired it instead. I think that was pretty resourceful."

K. D. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They're always prompt."

M. C. C. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Very cooperative"

M. V. R. V. Verified Ellison's Towing Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Prompt"

F. C. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We only had a car towed one time this summer. Everything was fine."

Anne D. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick. My second experience was better. The driver was nice. "

Josh O. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were quick and efficient."

Paul S. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They arrived pretty quickly."

Roderick H. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He was very polite and helpful. He tried other things, before he actually had to tow it. He was very helpful, and he took his time."

Deborah G. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The guy who helped me was very knowledgeable. He was fast. He also did a good job of getting me moved quickly."

Adam M. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are professional and dependable."

Derrick Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He didn"

Mary Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're reliable. They show up."

Tommy Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They arrived and departed very quickly. They were efficient too."

Dominque Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I got pretty good help with what I needed. I was satisfied overall."

Susan Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and on time."

Robin D. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got my car towed to the destination."

Danielle Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive and didn't try to rip me off."

Fermino Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were on time."

Diane B. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Honesty and timeliness"

Jared Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Quick and helpful"

Rauel M. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were timely, and they took care of getting me back on the road."

Travis Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The customer service was good, and they responded quickly."

Duncan Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their quick response time"

Flarius M. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have good equipment, and the guy that came out knew what he was doing."

Max Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're close by and they respond quickly."

Darren Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their promptness and good service."

David Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like that they're local."

James Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the driver who came out."

Richard Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what I expected them to do, and they were nice."

Josie Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Very efficient and nice"

Percilla J. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They got out here quickly."

Frank Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They're right there when you need them."

Robert S. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Everything worked out fine."

Terry H. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They provided me with the service I called for."

Katie Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were very nice and understanding."

Mike L. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out, started my car, and got me on my way. It all worked out fine."

C. H. P. Verified Ellison's Towing Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We've never had any problems with them."

Allison B. Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They were good, but they were forty-five minutes late, which was the only negative experience that I had."

"They got the job done."

A. M. V. Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"I liked the fact that the company was willing to tow a vehicle to a different location on our property. Ellison's was one of the only companies that was willing to move the vehicle before towing it."

Donald P. Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Their quickness and being very service oriented"

Philip K. Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I've used them several times in the past. It has been an overall positive experience."

Jessica Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came out pretty promptly."

Scott Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The price was competitive. They did the work very quickly once they got there."

Denise Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, and I liked that they treated my car properly."

Sheila Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I don"

Martin Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The quick response"

Josh Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"I liked the office professionalism."

Eric Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They got the job done by getting me back on the road."

Dimitri Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came out quickly."

Michelle B. Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were pretty good."

Kurt Verified Ellison's Towing Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They were okay."

Leneall Verified Ellison's Towing Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"Their thoughtfulness"

Philip Verified Ellison's Towing Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"The guy was friendly and arrived promptly."

Peter Verified Ellison's Towing Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"The driver was nice."

C. A. B. R. Verified Ellison's Towing Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"Nothing"

Richard B. Verified Ellison's Towing Customer Name

Q1:1 out of 10

Q2:No

Q3 & Q4:"The towing was excellent. They were also quick, polite, and careful."

Ellison's Towing

Company Philosophy

Comparative Summary

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Map

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Verbatim Survey Responses From Only Verified Customers

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Survey Responses For

Ellison's Towing