Independently Rated Highest in Quality
F o u r t h
Consecutive Year
Originally Earned:
May 2014
We declare that Elite Bay Area Termite Control HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2171
(877) 312-3289
1318 Old County Road
Belmont, CA 94002
Owners Jeremy Schreckengost (L) and Benjamin Kahner believe in taking a customer-oriented approach to termite control.

Elite Bay Area Termite Control provides a complete range of termite control services for residential and commercial clients throughout the Bay Area. The company utilizes both traditional (tent fumigation) and non-chemical (penetration foam, high-pressure injection) methods to eradicate subterranean and drywood termite infestations, and it’s also qualified to repair wood structures that have been damaged by termites.

Co-owner Benjamin Kahner credits much of Elite Bay Area Termite Control’s success to its customer-oriented business approach, which includes treating every home with the utmost respect. “From wearing booties every time we enter a house to laying down mats so we don’t track dirt on the carpet, everything we do is designed to maintain jobsite cleanliness,” he says. “We treat every home like it’s our own, and our customers really appreciate that.”

Elite Bay Area Termite Control’s technicians are trained to not only remove current termite infestations, but also to treat homes, apartment buildings and businesses with preventative treatments that help protect against future infestations. “Our customers constantly give us feedback about how thorough our technicians are,” says Mr. Kahner. “They’re very knowledgeable about different types of infestations, and they can create customized plans of action for all types of structures.” 

Company Philosophy

“Our goal is simple: provide every customer with high-quality workmanship at a reasonable price. We’re constantly striving to improve, so we take the time to make sure every aspect of our work is the best it can be. Ultimately, we aim to exceed our clients’ expectations and ensure they have the best possible experiences.”

Serving San Francisco County including Atherton, Half Moon Bay, Portola Valley, Belmont, Hillsborough, Redwood City, Brisbane, La Honda, San Bruno

Termite Control & Inspections
High-Pressure Injection
Tent Fumigation
Wood Repair

Bora-Care
Termidor
Tim-bor

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for termite control companies that have earned the prestigious Diamond Certified award. For Elite Bay Area Termite Control, the key to achieving and maintaining high levels of customer satisfaction is simple: provide comprehensive value throughout every step of every job. “By combining...

Frequently Asked Questions

Q: How often should I have my house inspected for termites?
A: "You should have your house inspected every two to three years, even if you don’t currently see any signs of infestation. Being proactive about inspections will help you prevent an infestation before it gets too serious. "
Q: How long will my termite treatment last?
A: "We give a three-year unconditional warranty, so your treatment will be good for that amount of time. "
Q: Does the treatment include annual checkups?
A: "Yes, we’ll come out and inspect your entire home once a year at no charge. If we find any issues, we’ll provide the necessary treatments, which are covered by the three-year warranty. "

Map

Javascript is required to view this map.

Industry Info

If you’re dealing with a termite infestation, make sure you understand the difference between repellent and non-repellent treatments.
Orange oil is a popular option for dealing with termites, but according to Benjamin Kahner, co-owner of Elite Bay Area Termite Control in Belmont, when it’s used to treat an existing infestation, it can actually make things worse. “...
Findings based on statistically reliable research from 125 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 125

Diamond Certified Qualification

Based on 125 customer surveys, we declare
Elite Bay Area Termite Control
has passed all rating steps and has earned
The Diamond Certified Award
No. 2171
Continuously qualified since May 2014.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Anthony T. Verified Customer Name
"They weren't just knowledgeable, but they also gave recommendations about which treatments would be good in which area."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Elite Bay Area Termite Control
1318 Old County Road
Belmont, CA 94002
(877) 312-3289
DCID8886118376

Mon – Sat: 8:30am – 5:30pm

Serving San Francisco County including Atherton, Half Moon Bay, Portola Valley, Belmont, Hillsborough, Redwood City, Brisbane, La Honda, San Bruno

Benjamin Kahner, Owner; Jeremy Schreckengost, Owner
22
8
EPA Lead-Safe Certified
PR7385, OPR12617
Liability Insurance, Workers' Compensation
Termite Control & Inspections, High-Pressure Injection, Tent Fumigation, Wood Repair
Bora-Care, Termidor, Tim-bor
Commercial, Residential
3-Year Warranty on Termite Treatments, 1-Year Warranty on Wood Repairs
San Mateo Termite Control

Survey Responses For

Elite Bay Area Termite Control

Elite Bay Area Termite Control: Average 9.2 out of 10 based on 125 unique customer surveys of customer satisfaction.
Anthony T. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were thorough and willing to get into the crawl spaces."

"They weren't just knowledgeable, but they also gave recommendations about which treatments would be good in which area."

Cindy Q. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are pretty thorough and very informative. They are polite."

"They were pretty prompt on getting out to the house."

Erica F. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Friendly, approachable, and they did explain what they were going to do in a very understandable way."

"I thought they were friendly."

Felix P. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional."

"They were professional."

Jennifer K. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would highly recommend them."

"I thought the fellow was very professional, very thorough, and he went into the deepest and darkest places that were not easy to get to."

Krista K. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional and they went above and beyond with helping."

"They were very friendly and easy to get a hold of."

Rick D. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The phone people and the guys who came out were really nice. They did a quick, great job."

"They seemed very professional."

Robert S. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Use them."

"His great service and prices"

Robin J. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good."

"They got back to me quickly."

Scot O. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I don't know."

"I was happy with the result."

Tina W. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very professional, very efficient, and very thorough."

"They are very professional, very efficient, and very thorough. The price is very reasonable."

Nick B. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They answered their phone, and I didn't have to hold. They responded to their emails. They set a date, came out, fixed the problem, and sent the bill. They were very accurate and very efficient. "

"The other company I called put me on hold for 15 minutes. The guy who answered the phone got my business. He was knowledgeable and told me what to do."

Abhi A. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"He was very prompt in getting back to me, and I was very happy with them. He was very professional."

Ana S. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Professional and delightful"

"Very honest, dependable, and on time, they are responsible. I was satisfied."

Antony T. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional and there was no pressure, they were also honest."

"Very professional, and there was no pressure. They are honest."

Bob D. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very personable, professional, and courteous"

"The quality performance, I was very pleased with them and would not hesitate to use them again."

Bob G. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have outstanding customer service, they use top-notch materials, they back up their work 100%, and their prices are very reasonable."

"They came out quickly, and the price was affordable."

Bob P. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really good, and I would recommend them. Ben was very knowledgeable. I didn't feel any pressure from him. It was really, really good."

"I liked that he was competent at what he did, and I liked the feeling that he was not just trying to sell me something. He really knows what he is talking about. I asked him a lot of questions, and he answered them all. I thought he was wonderful."

Carolina R. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They deliver what they promise, and they have good follow-ups."

"They were quick and punctual."

Cary A. Verified Elite Bay Area Termite Control Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Just that they were good"

"Quick, and everything was accurate and fast."