Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
February 2006
We declare that Elite Auto Body & Collision Center HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #911
(925) 687-3117
2180 Market Street
Concord, CA 94520

Elite Auto Body & Collision Center has been in business since 2000. Charlie, Sr. has more than 35 years of bodywork experience while Charlie, Jr. has 20 years of painting experience and 10 years of body work. Combined, the two of them have been in the painting and body work business for more than 50 years. Their shop handles all standard vehicles including trucks, cars and SUVs. Elite Auto Body & Collision Center works with all insurance companies and does direct repairs for several major insurance companies.

Elite specializes in Infiniti, BMW, Lexus, Volvo, Audi, Mitsubishi and GM. They are GM Certified and in the process of becoming Toyota-Lexus Certified and Volvo Certified.

Company Philosophy

"As a family-owned business, our focus is on customer service and what we can do for you. We have a program to assist our customers who need it to help pay their deductible. We assist in setting up rentals for customers. We offer vehicle delivery and pick up services to various dealerships and handle fleet accounts for a variety of industries. And finally, we specialize in expediting services for those who need them, which has become one of our most appreciated customer services."

Serving Contra Costa County

Auto Body And Collision Repair

Map

Javascript is required to view this map.
Findings based on statistically reliable research from 180 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 180

Diamond Certified Qualification

Based on 180 customer surveys, we declare
Elite Auto Body & Collision Center
has passed all rating steps and has earned
The Diamond Certified Award
No. 911
Continuously qualified since February 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They were very friendly. Their service was really good."

–Amy R.

"It was quick and easy."

–Angela M.
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Elite Auto Body & Collision Center
2180 Market Street
Concord, CA 94520
(925) 687-3117
(925) 687-4747 fax

Mon - Fri: 8am - 5pm
Saturday: By Appointment

Serving Contra Costa County
223861
Liability Insurance, Worker's Compensation
Charlie DeVincenzi, Sr., Owner Charlie DeVincenzi, Jr., Owner