Independently Rated Highest in Quality
S e v e n t h                              Consecutive Year        
Originally Earned:
February 2006
We declare that Elite Auto Body & Collision Center HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #911
(925) 679-5904
2180 Market Street
Concord, CA 94520

Collision repair, refinishing and paint matching for Contra Costa County cars

Elite Auto Body & Collision Center has been servicing Contra Costa County vehicles since 2000. The Concord-based shop handles collision repair and body work for all standard vehicles, including trucks and SUVs. It works with all insurance companies and does direct repairs for several major insurance groups.

Owners Charlie DeVincenzi Sr. and Charlie DeVincenzi Jr. have a combined 50 years of experience in the auto painting and body work business. The DeVincenzis pride themselves on being able to seamlessly restore customers’ vehicles to their pre-accident conditions. “We match paint perfectly,” says Mr. DeVincenzi Sr., “so there are no visible signs of repair.” This detailed approach is reflected in the company’s motto: From accident to excellence.

Elite Auto Body & Collision specializes in Infiniti, BMW, Lexus, Volvo, Audi, Mitsubishi and GM. The shop is GM-certified and in the process of becoming Toyota/Lexus- and Volvo-certified.

Company Philosophy

“As a family-owned business, our focus has always been on customer service. We do everything we can to treat our customers as part of our own family, from our program to assist those who need help paying a deductible to setting up rental cars. We also offer vehicle delivery and pick-up services to various dealerships, and we handle fleet accounts for a variety of industries. We appreciate our customers, and we want them to appreciate our service.”

Serving all of Contra Costa County including Richmond, Antioch, Concord, Pittsburg, Walnut Creek, Lafayette, El Cerrito, Hercules, Moraga and Clayton.

Auto Body And Collision Repair

PPG Paint
PPG Paint

Comparative Summary

Elite Auto Body & Collision Center is a Concord-based repair shop that’s been serving Contra Costa County motorists since 2000. Owners Charlie DeVincenzi, Sr. and Charlie DeVincenzi, Jr. have more than 45 years of combined auto body repair experience. “Either my dad or I work on every vehicle that comes through our doors,” says Mr. DeVincenzi, Jr. “He has 25 years’ experience as an auto body...
Read more »

Frequently Asked Questions

Q: Is your paint going to match my car’s original color?
A: "Yes. We’re highly trained in vehicle refinishing, and all our painters are certified in color matching. Each year, when the new models come out, our painters go to special training to become certified in the new colors and paints....
Q: Can your repair a bent frame?
A: "Yes, we have a laser frame measuring system that allows us to straighten frames back to their original factory tolerances."
Q: What’s paintless dent repair?
A: "We can often straighten out small dents and dings by applying suction from the car’s exterior. No repainting is required, just some waxing."
Read more »

Map

Javascript is required to view this map.

Industry Info

Don’t automatically accept your car after it comes back from the body shop.
Charlie DeVincenzi, Jr., co-owner of Elite Auto Body & Collision Center in Concord, says it’s important to go through a checklist of sorts before you accept your vehicle:• Ask for an itemized final bill in writing. Verify that the...
Read more »
Findings based on statistically reliable research from 180 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
92%
n = 180

Diamond Certified Qualification

Based on 180 customer surveys, we declare
Elite Auto Body & Collision Center
has passed all rating steps and has earned
The Diamond Certified Award
No. 911
Continuously qualified since February 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Amy R. Verified Customer Name
"They were very friendly. Their service was really good."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Elite Auto Body & Collision Center
http://www.eliteautobodyca.com/
2180 Market Street
Concord, CA 94520
(925) 679-5904
(925) 687-4747 fax
DCID9256873117

Mon – Fri: 7:30am – 5pm

Serving all of Contra Costa County including Richmond, Antioch, Concord, Pittsburg, Walnut Creek, Lafayette, El Cerrito, Hercules, Moraga and Clayton.

Charlie DeVincenzi, Sr. and Charlie DeVincenzi, Jr.
45
8
ASE Certified, Authorized Toyota/Lexus and Infiniti Body Shop, General-Motors Certified, I-CAR Certified, Mitsubishi Certified
223861
Liability Insurance, Worker's Compensation
California Auto Body Association
2000
Automobile Collision and Frame Repair, Vehicle Finishing, Color Matching, Vehicle Suspensions, Paintless Dent Repair
PPG Paint
6,000
Automobile Owners
Painting: Life of Vehicle with First Owner, Parts: Manufacturers' Warranty
Contra Costa Auto Body

Survey Responses For

Elite Auto Body & Collision Center

Elite Auto Body & Collision Center: Average 8.9 out of 10 based on 180 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Amy R. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly. Their service was really good."

Angela M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It was quick and easy."

Greg M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service, they got the job done quickly."

Hal K. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their attentiveness, friendliness, and their ability to recognize the customer when they walked in. I liked their professionalism and customer service."

John D. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Price."

John S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"How quick the work was done."

Joseph N. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took care of it very quickly and reasonably. It was ready on time. They were good."

Keri F. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service, the ease of them finding a rental car for me and doing all of the work with the insurance was nice."

Kristin B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, the promptness of their work, and their efficiency, they were accommodating, friendly, and they updated me on a regular basis. I was always informed."

Lesley W. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They called when they said they were going to call, and they finished the work when they said they were going to."

Lynn Y. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Lincoln and George were helpful and courteous."

Peggy M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service was great. I had no problems as far as contacting them. I was satisfied with the work. When I brought my car in, they fixed it. I liked their guarantee. They were very friendly."

Yolanda S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service and the timely manner in which everything took place, they answered every question that I had. Everything was done the way I wanted it."

Amir E. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job fixing my car."

Corey L. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they worked well with me."

David V. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service, they were good. They were also friendly."

Joseph M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick, and it was done right."

Julie J. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The customer service was nice. They repaired my car really fast. In fact, it was like a three day turnaround. I was really happy doing business with them. Everything went really smooth."

Kevin G. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good work, and they were prompt."

Kristin B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service and the speed."

Mark H. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were pretty straightforward. They did what they said they were going to do, and the estimate was right on."

Robert B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they did what they said they would do."

Robert H. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought they were honest, straightforward, and they did a good job."

Vivian M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done quickly, and they were very accommodating."

Diane S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do, did a beautiful job, and the price was fair."

Brent J. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their pricing was fair, they were flexible, and they were able to complete the work in a timely manner."

Marita M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was treated extremely courteously, and the service was extraordinarily fast. I had two accidents, and I wasn't expecting it to be done so fast. It was finished when they promised. I didn't have to argue or get upset, and the car looks great."

William P. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work that they do."

Lisa B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, and they keep you informed. If you need a ride somewhere, they take you there."

Manette L. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were efficient and prompt with their work."

Richard M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and pretty cheap."

Carl B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fine and professional."

Keri W. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Customer service."

Robert W. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were professionals and knew what they were doing."

Leon S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work and the courtesy I received."

Georgia S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and worked with my insurance company very well. They always did a little extra."

Marilyn B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were responsive and prompt."

Barbara E. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Lincoln was really great. He helped me out a lot and Charlie Jr. was also great. They provided really good customer relations."

Steve W. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the fact that when I walked in the door, I got help right away. The manager was down-to-earth and really personable. When something came up regarding parts and extra charges, they called me to let me know that the job was going to cost more than t."

John N. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do an excellent job. They bring out the product on time."

David S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the overall customer service. They don't keep the customer waiting and they're willing to talk."

John M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're fast and the price is reasonable. They do what they promise."

Cathy K. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick and easy to work with. The customer service was great."

Ken M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service, knowledge and quality work."

James G. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everybody was very nice and the job was beautiful."

Harvey C. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were straightforward and they did the job as they promised."

Janine S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They kept in touch with us and explained everything."

Phil S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they would do."

Mohammad I. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Bruce W. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a great job."

Melvin R. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the workmanship."

Victor A. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the quality of the work and they matched my car perfectly."

Charles C. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had the parts I needed. They were also nice and clear."

L.O.C. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like the service and quality of the work. Also, they have the car ready when they promise."

Kathie H. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick."

C.M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They get our cars back to us within three days, and I wouldn't use any other company. You get what they promise you."

Stephen F. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They kept us informed and did a good job."

Gail E. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professional approach and the way they followed up with a letter."

Vince T. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was great. They explained what needed to be done, and the service was really good."

Carolyn F. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They fixed my car very quickly."

Jay G. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I got a very quick response."

Darryn H. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were pleasant, and they sat down with me and talked about everything that needed to be done with my car."

Steven K. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"High quality work and easy to deal with."

Lisa H. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick."

Will M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They delivered more than they promised. I got my car back a lot sooner than I expected."

Alina P. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do real good work."

Rob D. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It seemed pretty convenient, and they were honest."

Chris L. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They have very good customer service, good people, and the workmanship is excellent. They were quick, they fixed my car properly, and they did more than just clean the car at the end of the work. Also the price was right."

Harold K. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They gave me a printed estimate which they stuck to."

Shelly C. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very accommodating to our schedule."

John M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast and reasonable."

Mike M. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work."

C.O. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was fast, and the customer service was excellent. They took care of my car before they got paid by the insurance company."

Ann-Marie B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work was fine, and the customer service was very good."

Gil F. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their work is always good. I've used them several times before, and I've always had a good experience."

Esmyrna G. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They had friendly customer service, and Lincoln was really nice."

Ashley S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very prompt, and the quality of the work was excellent."

Rena B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their good customer service, workmanship, timeliness, and the end product."

Gail B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service was great. They were very quick, friendly, and they talked to me with respect. They also made the process very comfortable, and there were no mysteries."

Jarrod S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really quick. The work was supposed to take five days, but they finished it in three days."

Christine S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really easy to deal with, and my car came back looking nice and clean. The work was good."

Margot K. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were flexible in the sense that they let me bring my car in regardless of how busy they were. They were very honest with their estimates, and they would have told me if I didn't need something done. Also, they worked with me so I don't necessarily ha."

Sheila W. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very courteous and customer friendly."

Brian W. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the customer service, and they were very friendly and helpful. They also made the process easy and finished the work."

Jana S. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly and efficient. They also took care of me from the moment I entered the shop until I left. They did a big repair job in only four days and for less than the estimate."

Mariola L. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did good quality work."

Justin K. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast."

Dave A. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Personal service."

Greg B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very proactive. Ten minutes after my insurance company called me, I was on the phone with Elite. I liked how quickly they started the job."

Matthew R. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job in a timely manner, and they did more than I expected."

Cory H. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very accommodating. I worked with the owner, and he was able to get the work done by Sunday. Also, the price was good."

David B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service."

Ken B. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their service."

Adriana V. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked the friendly and personable service. They made everything easier for me."

Elizabeth W. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their honesty."

M.J. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were friendly, helpful, and they did a good job."

Ruth F. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way my car looked after they completed the work."

Gary F. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work is good."

Adela H. Verified Elite Auto Body & Collision Center Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I was able to get my car back quickly."

Carlos R. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"On time delivery."

Cheyanne B. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"My car looked good when I got it back. They replaced my hood and some parts."

Jessica B. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did it really quickly, and they gave me a deal."

Kim E. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was just easy. They took care of everything and that was that. They were pretty good, unlike some body shops that I have been to."

Brent J. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The work was done well, and I was very happy with their professional customer service."

David R. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they knew what they were doing."

Deb W. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The work was good, and they were nice and friendly."

Ed G. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're located close to my work. The work was done quickly."

Shirley M. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly, and I thought they made an effort to satisfy."

Noelle N. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The location was convenient, and they were prompt."

Bret C. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They worked well with my insurance company, so I was happy about that."

Ronald S. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The on-time delivery."

Duke T. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're friendly, knowledgeable, courteous and professional."

Richard N. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They followed up to make sure the problem got fixed correctly."

Lisa C. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They gave me a quick estimate and did what they promised. They fixed a problem that arose."

Gary F. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're friendly."

Gary L. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Fast service."

Randy G. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were pretty quick and timely."

Dan B. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Quick and easy."

V.K. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a good job."

Lynn M. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very professional."

Danica G. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very nice and personable."

Joanne F. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their work was very good, and they were quick."

Stan D. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The workmanship."

Roy D. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The experience of dealing with them was fine."

Robert W. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are flexible and easy to work with."

Justin M. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very quick with the repairs."

Natalie H. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very friendly."

Kelly J. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The price was reasonable, and they were accommodating in getting my vehicle back to me when I needed it. My car looked nice and clean when I got it back."

Bill C. Verified Elite Auto Body & Collision Center Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was hassle free, and the car was taken care of quickly."

Diedra F. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency."

Doug H. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He returned my rental car for me unsolicited."

Gabriela B. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were nice."

Mark W. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The personal service was good."

Nancy B. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did the job correctly."

Paul G. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did a good quality job."

Rory M. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"I had a unique painting task on my motorcycle, and other shops were not able to do it, but they were. They did a good job."

Mario J. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The quality of the work."

Michael W. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The customer service, they were outstanding and did a fantastic job. They quoted me a higher price, but when I sent it to my insurance company, they revised the price. Elite brought their price down to my insurance company's quote."

Elizabeth H. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:No
Q3 & Q4:"His price was good."

John D. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got my vehicle done in the time frame they said they would."

Sunny S. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Customer service."

E.R.A.C. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The personal service."

Ron L. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're very polite and easy to work with."

Jessie N. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The service was good and fast."

Stephen S. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were willing to provide me with updated information."

Mark G. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Conveniently located."

Sue S. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Fast, efficient, and reasonable prices."

P.E. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Friendly."

Cindi R. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They're local."

Walter D. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They did what they were supposed to do exquisitely."

Joe W. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were efficient, and they got back to me in a timely manner."

James M. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"He was thorough."

Mike M. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Nothing stands out."

Jeffery B. Verified Elite Auto Body & Collision Center Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"So far, everything has gone well."

Sandra D. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were able to fix my car. I trusted them."

Sarah T. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They've gotten the job done whenever I needed it done. They have good customer service."

Bill P. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They work was done on time."

Monica C. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The prompt service."

Rachel M. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:No
Q3 & Q4:"They did a great job in terms of workmanship."

David P. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I was able to sell my car quickly."

Kim B. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were fast."

Robert M. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their office communicates well."

Nelson B. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Nothing stands out. Everything went as scheduled."

Cristy R. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Nothing in particular, they were recommended to me by my company."

Meisa P. Verified Elite Auto Body & Collision Center Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The good people."

Benjamin W. Verified Elite Auto Body & Collision Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"It was easy to get a hold of the guy who was working on my car."

Yasmin L. Verified Elite Auto Body & Collision Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"When I got there, they helped me right away. They got me the rental car quickly. I was so happy about that."

Jerry M. Verified Elite Auto Body & Collision Center Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"Their work was excellent, so I give that about a '10'."

Ken M. Verified Elite Auto Body & Collision Center Customer Name
Q1:6 out of 10
Q2:No
Q3 & Q4:"I don't know."

Collin B. Verified Elite Auto Body & Collision Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They were prompt."

Greg F. Verified Elite Auto Body & Collision Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"They got the job done, and they were friendly."

Stephen S. Verified Elite Auto Body & Collision Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The people were nice and personable."

Jerad W. Verified Elite Auto Body & Collision Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The paint job was okay."

Cliff M. Verified Elite Auto Body & Collision Center Customer Name
Q1:5 out of 10
Q2:No
Q3 & Q4:"The work on the car was fine."

Christina G. Verified Elite Auto Body & Collision Center Customer Name
Q1:4 out of 10
Q2:No
Q3 & Q4:"The work that they do is excellent. My car looks beautiful. They did an awesome job."

Don S. Verified Elite Auto Body & Collision Center Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"My previous times with them were good. They cleaned up really well."

Nelson H. Verified Elite Auto Body & Collision Center Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"I can't think of anything."

George G. Verified Elite Auto Body & Collision Center Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"The price."

Patty C. Verified Elite Auto Body & Collision Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing."

Emily M. Verified Elite Auto Body & Collision Center Customer Name
Q1:1 out of 10
Q2:No
Q3 & Q4:"Nothing."