Independently Rated Highest in Quality
S i x t h                              Consecutive Year        
Originally Earned:
May 2006
We declare that Elegant Floors HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #897
(650) 453-8943
922 San Leandro Ave, Suite A
Mountain View, CA 94043

Elegant Floors installs, repairs, refinishes and restores hardwood floors for residential clients in Santa Clara and Southern San Mateo Counties. The company offers 98 percent dust-free sanding with its Atomic Dust Extraction Trailer System (manufactured by Bona), and it also provides a one-day, Rx For Wood Floors™, “No Sanding” cleaning, etching and coating process.

Elegant Floors has been operating for more than 20 years as a family business with long-time employees. Operations Manager Scott Miller holds a California Contractor’s license.

Elegant Floors’ process begins with complimentary in-home inspections and consultation visits, which include detailed discussions of clients’ objectives and plans and options to fit their budgets. The company employs journeymen hardwood floor installers with years of experience to ensure results that meet exacting standards set by the National Wood Flooring Association (NWFA).

Company Philosophy

“We take immense pride in the customer service experience our clients receive. We believe in always treating them with respect and courtesy, as if they were members of our family. We demonstrate concern for their privacy and property, pay special attention to their wants and needs, and strive to balance their expectations with realistic results.”

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Refinishing
Installation
Repairs
Restoration
In-Home Water Damage Services

Map

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Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Elegant Floors
has passed all rating steps and has earned
The Diamond Certified Award
No. 897
Continuously qualified since May 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Barbara B. Verified Customer Name
"I think they are very efficient. They know what they are supposed to do. They do it in a timely fashion. I like that they arrive when they say they are going to arrive."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Elegant Floors
http://www.elegant-floors.com
922 San Leandro Ave, Suite A
Mountain View, CA 94043
(650) 453-8943
(650) 968-4213 fax
DCID6509611339

Mon - Fri: 8am - 5pm
Sat: Service Available

Serving all of Santa Clara County including Mountain View, Milpitas, Palo Alto, San Jose, Sunnyvale, Morgan Hill, Saratoga and Los Gatos.

Scott and Marti Miller
851513
Liability Insurance, Worker's Compensation
Santa Clara Hardwood Floor Refinishing

Photo & Video Gallery

Elegant Floors
Elegant Floors
Elegant Floors

Survey Responses For

Elegant Floors

Elegant Floors: Average 9.1 out of 10 based on 133 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Barbara B. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they are very efficient. They know what they are supposed to do. They do it in a timely fashion. I like that they arrive when they say they are going to arrive."

Carolyn S. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They always do a nice job. We've used them many times."

Eugene R. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They know what they are doing. They do a good job. They are fast and quick."

Toni C. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We have used them many times, and each time someone who was in charge would come and talk to us to make sure the spots were cleaned. I felt safe with him in my house and basically he got the job done."

Joyce M. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked Terri, the owner. I have done business with her for the last 15 years. Everybody she sends out seems very professional, they have a good attitude, and they do a good job."

Karen S. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a good job. I have been using them for 13 or 14 years."

Kathi G. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reliable and very professional. They showed up on time and they delivered when they said they were going to deliver. It has always been neatly done."

Larkin L. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are reliable, on time, they do good work, and they are very helpful. They do a good job."

Margaret J. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of service and the way they dealt with customers over the phone, they were very customer friendly. My last service with them was very good. I was very happy. The price point was good. What I got was good quality and the pricing was very fair. They've got a good niche in the market."

Nina W. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were really nice. When they come over, the rug gets really cleaned. They are really responsive when you call. We have been using them for 10 to 12 years. They are Diamond Certified, local, and I like to have somebody who is local. They do a great job."

Pat C. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very thorough and very conscientious about their work. I have been very happy with them."

Alice S. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are the only company I use. They are top notch. I'd use them again and again."

Anita L. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like everything. They do good work, and they are very pleasant. They do good service all around. I always use them."

Carol M. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came on time and did a good job. We've used them several times."

Hal P. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I have used them for fifteen years. I liked the young lady who answered the phone. She was very nice. They did an outstanding job on my house, so I sent them to do my daughter's. They did a great job. If they said they would be there at 10:00 AM, they would be. They were always on time."

Lorraine H. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Excellent service, we've used them for many years."

Lynn N. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Just their thoroughness, I have used them about four or five times."

Nancy K. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a through job, and they are quick. They are great."

Richard G. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"It is the quality of their work, we have used them for years. One year we put an ottoman back too soon, and it got moldy. We told them it was our fault. We called them back out, and they didn't charge us, even though it was not their fault. One time a spot came out, but then it came back. They came back and cleaned it again at no charge. I think there are other people who charge less, but I am willing to pay for Elegant Thread, even if they charge a little bit more. They are always there when they say they will be. They do quality work, and they stand behind it. Their employees are always pleasant."

Richard P. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism."

Merlynne A. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"How careful they are."

Margaret. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their service. They're very prompt in coming out and returning phone calls. When there's a problem, they fix it. They're just very prompt."

Barbara B. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The gentlemen who came out were reliable, respectable and polite."

Alice C. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everything was fine."

Pat. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're very thorough. I have recommended them to my friends and family."

Adonis D. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They're on time and they don't waste any time. They get right to it and do a good job. I'm very pleased."

Joesephine D. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like everything about them. They're reliable, skilled and they just do just excellent work."

Mary D. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The products that they use, they use non-toxic products. I like the service in general."

Mary D. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a very good job. They're very thorough, very polite and you can trust them."

Marie. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I think they're very nice people and they do a good job."

Dana. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Very professional, their work is good quality."

Joan J. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very professional."

Jean M. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly, competent, and they do a great job."

Mark H. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They come in, they do the job, and they leave. There have been no problems. I've been very pleased."

Pamela R. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I like their customer service. They are always there to answer questions, and they send out wonderful newsletters. They are just wonderful."

Ruth F. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They took a personal interest in the job rather than just doing it mechanically. They were very responsive, and they did what I asked them to do. They also educated me."

Lisa R. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for years. They are very knowledgeable about what they do, and their service is excellent. All the employees they sent out have been great. We also like the great tips they send us in their newsletters."

Leeora H. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They come right away and do the work well and on time."

Rose Y. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do a thorough and good job."

Valerie G. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The scheduling was easy. They were very professional, and they did good work."

Mary H. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The product is good, and they do their job well."

Carol S. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were fast, efficient, and they did a very nice job."

Beverly R. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, and they do a good job."

Margaret L. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job. They cleaned up after themselves and finished the job quickly."

Karleen B. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We are very pleased with the service they have been giving us over the years. They return our calls promptly, and they come out quickly to do a very nice job. My sister also uses them for her rental property."

Betty M. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They arrived on time and did a very nice job."

Barbara C. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They came out when they said they would and did a very good job."

Kim V. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their professionalism and attention to details. They showed up on time and did the job. They also cleaned up well before they left. They even cleaned under my bed."

Nancy C. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, thorough, and cooperative. They really care about the job they are doing for the customer, and they want the customer to be happy."

Deane A. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient, and they do a very good job."

Sandi B. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They do excellent work. I am very happy with the service they have provided me."

Patricia D. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their customer service is excellent."

Lucille G. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did an excellent job, and I was very happy with the service."

Jon H. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did a good job and came out on time."

Elmer H. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The way they did the work and the end results."

Kathleen S. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The service is excellent."

Rachel W. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge and professionalism."

Diana B. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are very reliable and consistent."

Beverly H. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are prompt and reliable."

Jeanne G. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are professional, and they do excellent work. I've recommended their services to my family and friends."

Marilyn C. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The work is good, and they were prompt. We are so glad Randy is back with them."

Jo M. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They work quickly and everything came out beautifully. My daughter and I are very happy with the work they did for us."

Jan B. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They are really nice and helpful."

Nancy W. Verified Elegant Floors Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The people who come out are trustworthy, and they do a very good job."

Betty M. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The rugs get clean."

David S. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, they called ahead with a courtesy call, and they did good work. The quality of the work is important, and their quality is good."

Debbie K. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good follow-up communication, they were always right on time."

Kathy C. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality of their workmen, the job they did was of good quality and they were very attentive as well."

Cathy C. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were congenial and they listened to what I wanted them to do."

Marie D. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their politeness and their good work."

Ralph M. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are punctual, professional, and they do a good job. They are neat and clean with respect to entering your abode. They always have their little booties on."

Julie G. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They corrected a couple of problems they missed immediately. With no arguments or discussions, they came out and fixed the problems. I like dealing with people who do what they say they are going to do. What they are doing is what we want done. They are doing it on time and for what they said they would charge us for. When something isn't right, they fix it, without a squabble."

Susan F. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I feel like they know what they are doing. I've used them for many, many years."

Terry K. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would and got it done. I had to be there, so they gave me a warning call ahead of time."

Valorie J. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their thoroughness and courteousness, they were good people to do business with."

Kristin. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The quality, timeliness, they get the job done pretty quickly."

Claire. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I can count on them and they're honest."

Rich. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The customer service is good, the people are friendly and they're very timely with their appointments. They came out quickly when we had an emergency with a wine spill."

Gwendolyn D. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they did a very good job. They came highly recommended."

Lana F. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The customer service and their responsiveness."

Nancy G. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've been using them since Scott was driving around in a little truck. I like the people and the way they deal with us. They do a very good job."

Pat R. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've been using them for a number of years. They stand behind what they do, and they are willing to come back and fix something if it's been done incorrectly."

Sue W. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a good job. Also, if there is a problem, they come back right away."

Aspen M. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They just do a really thorough and good job."

Pat K. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I like their thoroughness. I also like that I can leave the house when they're here because I trust them."

Vianni R. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They can always get me in."

Marian K. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very professional, responsive, and always on time. They also call me before they arrive. The work they do is high quality."

Kathy D. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Their knowledge in addressing the problem."

Carol S. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"Good scheduling, good job, and good price."

Liliane G. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do a good job, and they get here on time."

Angela C. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The crew manager was very knowledgeable, professional, and polite."

Natalie G. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are thorough, and they pay attention to details."

Renee G. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They're very friendly and helpful. They also showed up on time and did a good job."

Judy V. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were thorough, and everything was done well. We were very happy."

Marie D. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I liked that they came out quickly and got the job done."

Cathy O. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They did a good job."

Amy S. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient."

Connie D. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They do great work, and we are very satisfied with their services."

Mary W. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They are efficient."

Jean N. Verified Elegant Floors Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I've used their services several times over the years, and they've just been the nicest people to deal with."

Mariella C. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very thorough and on time. They did the best they could do with what they had. I am very happy with them. Every time I have used them, they have done what they said they were going to do."

Patricia G. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their quality is consistent. They do a good job."

Douglas P. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were very efficient, and they did a good job."

John J. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They gave me a lot of personal attention. The owner does the estimating. They were upfront with the costs. All of the workers were courteous. They kept to the time frame, and they were very professional."

Zeala M. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They come on time and do exactly what they say they will do. They stick with the quote and don't add things on afterwards. I have not had that same experience with any other company. They are totally reliable. Any dealings previous to this last one have been outstanding."

Susan F. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"The guys really work hard and they're honest."

Jean C. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very efficient and easy to work with."

Yvonne T. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came when they said they would and did a nice job. They also gave me full information, and the quality of the job was good."

Carole F. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very clean, pleasant, and on time."

Jim G. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"When we have a problem, they always come back and work on it."

Heidi K. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are very thorough."

Jim S. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Their efficiency."

Georgia S. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do a beautiful job cleaning. The service is also very good."

Marlene G. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were punctual, and they did a good job."

John M. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They communicated well with us."

Raquel C. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came back when I wasn't satisfied."

Joe K. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They were prompt, and they did a good job."

Cindy D. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are reliable and thorough."

Liza T. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They came out right away."

Charlotte K. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They do a very clean job, and they are careful when they clean up after themselves."

Joesephine D. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They are always on time and very friendly."

Jaci W. Verified Elegant Floors Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They showed up on time and did the job quickly."

Peter T. Verified Elegant Floors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"Their prices were good and they did a good job. They went through it quickly."

Annie R. Verified Elegant Floors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They came and got it done. They did the job for the price they quoted."

Gene H. Verified Elegant Floors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"The gentleman that came was very efficient and friendly. He was professional. He did the job very quickly."

Eileen D. Verified Elegant Floors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I like their professionalism and their workers. I feel comfortable when I have them in my home."

Grace S. Verified Elegant Floors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They were timely in adhering to the schedule."

Bill O. Verified Elegant Floors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"They are very friendly."

Jean C. Verified Elegant Floors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"We use them for our home and rental property. They do a great job."

Jackie R. Verified Elegant Floors Customer Name
Q1:7 out of 10
Q2:Yes
Q3 & Q4:"I've been using their services for years, and I've always been satisfied. They are nice and polite."

Agnes. Verified Elegant Floors Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"They were on time."

Susan B. Verified Elegant Floors Customer Name
Q1:6 out of 10
Q2:Yes
Q3 & Q4:"In the past, they used to be very good."

Richard S. Verified Elegant Floors Customer Name
Q1:5 out of 10
Q2:Yes
Q3 & Q4:"They are responsive. When I called them to fix a problem, they came right back."