Independently Rated Highest in Quality
F o u r t h                              Consecutive Year        
Originally Earned:
May 2006
We declare that Elegant Floors HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #897
(650) 961-1339
922 San Leandro Ave, Suite A
Mountain View, CA 94043

Elegant Floors specializes in the installation of new hardwood floors, and in hardwood floor refinishing featuring its 99% Dust Free Extraction System using the Bona DCS Trailer. Where applicable, they also specialize in the popular and economical one-day "No-sanding" cleaning, etching, and coating process. This one-day "No-sanding" process will have your floors looking like new in a fraction of the time, and at a fraction of the cost of standard refinishing.

Elegant Floors customarily begins its service with a complimentary in-home inspection and consulting visit. This includes a detailed discussion of your objectives with plans and options to obtain results that fit your budget. If a new flooring installation is desired, they will consult with you in their contractor's showroom to explore the flooring options to match your décor, lifestyle, and budget. Elegant Floors has journeymen hardwood floor crews with years of experience to ensure results set by the industry renowned National Wood Flooring Association (NWFA) with its standards and protocols.

Owner Philosophy

"We take pride in providing the customer service experience that our valued clients acknowledge receiving. We believe in treating our family of clients, as we would want to be treated with respect and satisfying results. We pay special attention to what the client wants and strive to match their projected expectations with realistic results."

Refinishing
Installation
Repairs
Restoration
In-Home Water Damage Services

Serving Santa Clara & Southern San Mateo Counties
Findings based on statistically reliable research from 175 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 175

Diamond Certified Qualification

Based on 175 customer surveys, we declare
Elegant Floors
has passed all rating steps and has earned
The Diamond Certified Award
No. 897
Continuously qualified since May 2006.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

"They are the only company I use. They are top notch. I'd use them again and again."

–Alice S.

"I like everything. They do good work, and they are very pleasant. They do good service all the way around. I always use them."

–Anita L.
See all survey responses
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

Elegant Floors
http://www.elegant-floors.com
922 San Leandro Ave, Suite A
Mountain View, CA 94043
(650) 961-1339
(650) 968-4213 fax

Mon - Fri: 8am - 5pm
Sat: Service Available

Serving Santa Clara & Southern San Mateo Counties
851513
Liability Insurance, Worker's Compensation

Scott & Marti Miller, Owners